Download or read book Guide for Customer driven Benchmarking of Maintenance Activities written by William Albert Hyman and published by Transportation Research Board. This book was released on 2004 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Guide for Customer driven Benchmarking of Maintenance Activities written by William Albert Hyman and published by . This book was released on 2001 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's National Cooperative Highway Research Program (NCHRP) Report 511: Guide for Customer-Driven Benchmarking of Maintenance Activities provides guidance on how to evaluate and improve an agency's performance through a process called "customer-driven benchmarking." The objective of benchmarking is to identify, evaluate, and implement best practices by comparing the performance of agencies"--Publisher's description

Download or read book NCHRP Report 511 written by W. Hyman and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Research for Customer driven Benchmarking of Maintenance Activities written by and published by . This book was released on 2003 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transportation agencies have recognized that continuous improvement is essential to managing a maintenance organization effectively in the face of growing demand, increasing traffic, tight budgets, and limited staff. Agencies need to improve the effectiveness and efficiency with which they deliver maintenance products and services to customers. Effectiveness refers to the ability of maintenance organizations to deliver products and services that customers want. Efficiency refers to the extent to which resources are minimized in delivering such products and services. In response to the need for continuous improvement, the National Cooperative Highway Research Program (NCHRP) funded NCHRP Project 14-13 - with the objective of developing a primer and a guide on customer-driven benchmarking (CDB). The purpose of the Primer developed for this project is to promote customer-driven benchmarking and educate top management and other managers on the main ideas and benefits. The purpose of the Guide is to provide a "how to" manual. The study has also involved preparing a Final Report, which describes the research project, key findings, conclusions, and recommendations.

Download or read book Maintenance Quality Assurance written by Teresa M. Adams and published by . This book was released on 2005 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Maintenance Costs and Life Cycle Cost Analysis written by Diego Galar and published by CRC Press. This book was released on 2017-09-18 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authors have attempted to create coherent chapters and sections on how the fundamentals of maintenance cost should be organized, to present them in a logical and sequential order. Necessarily, the text starts with importance of maintenance function in the organization and moves to life cycle cost (LCC) considerations followed by the budgeting constraints. In the process, they have intentionally postponed the discussion about intangible costs and downtime costs later on in the book mainly due to the controversial part of it when arguing with managers. The book will be concluding with a short description of a number of sectors where maintenance cost is of critical importance. The goal is to train the readers for a deeper study and understanding of these elements for decision making in maintenance, more specifically in the context of asset management. This book is intended for managers, engineers, researchers, and practitioners, directly or indirectly involved in the area of maintenance. The book is focused to contribute towards better understanding of maintenance cost and use of this knowledge to improve the maintenance process. Key Features: • Emphasis on maintenance cost and life cycle cost especially under uncertainty. • Systematic approach of how cost models can be applied and used in the maintenance field. • Compiles and reviews existing maintenance cost models. • Consequential and direct costs considered. • Comparison of maintenance costs in different sectors, infrastructure, manufacturing, transport.

Download or read book Report written by and published by . This book was released on 2007 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Summary of Progress National Cooperative Highway Research Program written by National Cooperative Highway Research Program and published by . This book was released on 2009 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Progress Report written by National Cooperative Highway Research Program and published by . This book was released on 2002 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Customer driven Benchmarking for Highway Maintenance written by Booz Allen Hamilton and published by . This book was released on 2004 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Maintenance Benchmarking and Best Practices written by Ralph W. Peters and published by McGraw Hill Professional. This book was released on 2010-06-14 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization. The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop ‘The Boeing Scoreboard for Maintenance Excellence.’ Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.

Download or read book Performance based Contracting for Maintenance written by William Albert Hyman and published by Transportation Research Board National Research. This book was released on 2009 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: At head of title: National Cooperative Highway Research Program.

Download or read book Maintenance Quality Assurance Measures for Highways written by Janille Smith and published by . This book was released on 2006 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Handbook of Industrial Engineering written by Gavriel Salvendy and published by John Wiley & Sons. This book was released on 2001-05-25 with total page 2846 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unrivaled coverage of a broad spectrum of industrial engineering concepts and applications The Handbook of Industrial Engineering, Third Edition contains a vast array of timely and useful methodologies for achieving increased productivity, quality, and competitiveness and improving the quality of working life in manufacturing and service industries. This astoundingly comprehensive resource also provides a cohesive structure to the discipline of industrial engineering with four major classifications: technology; performance improvement management; management, planning, and design control; and decision-making methods. Completely updated and expanded to reflect nearly a decade of important developments in the field, this Third Edition features a wealth of new information on project management, supply-chain management and logistics, and systems related to service industries. Other important features of this essential reference include: * More than 1,000 helpful tables, graphs, figures, and formulas * Step-by-step descriptions of hundreds of problem-solving methodologies * Hundreds of clear, easy-to-follow application examples * Contributions from 176 accomplished international professionals with diverse training and affiliations * More than 4,000 citations for further reading The Handbook of Industrial Engineering, Third Edition is an immensely useful one-stop resource for industrial engineers and technical support personnel in corporations of any size; continuous process and discrete part manufacturing industries; and all types of service industries, from healthcare to hospitality, from retailing to finance. Of related interest . . . HANDBOOK OF HUMAN FACTORS AND ERGONOMICS, Second Edition Edited by Gavriel Salvendy (0-471-11690-4) 2,165 pages 60 chapters "A comprehensive guide that contains practical knowledge and technical background on virtually all aspects of physical, cognitive, and social ergonomics. As such, it can be a valuable source of information for any individual or organization committed to providing competitive, high-quality products and safe, productive work environments."-John F. Smith Jr., Chairman of the Board, Chief Executive Officer and President, General Motors Corporation (From the Foreword)

Download or read book Multi objective Optimization for Bridge Management Systems written by National Cooperative Highway Research Program and published by Transportation Research Board. This book was released on 2007 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains ... "[u]sers manual and software for NCHRP Report 590: Multi-objective optimization for bridge management systems."--CD-ROM label.

Download or read book Maintenance Audits Handbook written by Diego Galar Pascual and published by CRC Press. This book was released on 2016-04-06 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses issues and challenges of performance measurement in the maintenance function. It presents a proposal of indicators with a framework that classifies and sorts regarding functional and hierarchical aspects. The book has been developed with different aspects of traditional literature, i.e. several frameworks (or natural groupings) like BSC Balanced Scorecard, Multicriteria framework, Neely Prism and adaptation of these frameworks. Hierarchies for the use of indicators and benchmark values are provided to allow quantification, comparison and emission of recommendations.

Download or read book Benchmarking Best Practices in Maintenance Management written by Terry Wireman and published by Industrial Press Inc.. This book was released on 2004 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the necessary tools to be successful.