Download or read book Gesti n de calidad aplicada a hosteler a y restauraci n written by Florián Porsche and published by PRENTICE HALL. This book was released on 2002 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calidad
Download or read book Certificaci n y modelos de calidad en hosteler a y restauraci n written by Jorge Puig Durán and published by Ediciones Díaz de Santos. This book was released on 2011-10-11 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: En el sector de la hostelería y restauración, la atención y el cuidado en el servicio juegan un papel fundamental. Resulta imprescindible, por lo tanto, garantizar todos los niveles de calidad posibles con el fin de alcanzar la satisfacción plena de nuestro cliente. El presente libro va dirigido a todas aquellas empresas, cuya actividad principal o secundaria sea la de facilitar a sus clientes el servicio exigido dentro del sector de la hostelería y restauración , esperando cumplir el objetivo de ayudar a las empresas a conseguir un hecho diferencial frente a la competencia a través de la calidad como herramienta de gestión. Por lo que se utilizarán las normas y modelos de calidad existentes, siendo unas de carácter obligatorio (Sistema APPCC) y otras de carácter voluntario (normas ISO y modelos EFQM).
Download or read book Study Abroad 2006 2007 written by Unesco and published by Ediciones Mundi-Prensa. This book was released on 2006 with total page 748 pages. Available in PDF, EPUB and Kindle. Book excerpt: Study Abroad 2006-2007 contains some 2,900 entries concerning post-secondary education and training in all academic and professional fields in countries throughout the world. Key features include information on: Study opportunities and financial assistance available to students wishing to study in a foreign country; National systems of higher education; Open and distance learning (ODL) opportunities; Validation of foreign qualifications; How to search for quality institutions of higher education including warnings about bogus institutions. This is a trilingual edition: French/English/Spanish.
Download or read book DICES written by and published by . This book was released on 2005 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book An Introduction to Efficiency and Productivity Analysis written by Timothy J. Coelli and published by Springer Science & Business Media. This book was released on 2005-07-22 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Softcover version of the second edition Hardcover. Incorporates a new author, Dr. Chris O'Donnell, who brings considerable expertise to the project in the area of performance measurement. Numerous topics are being added and more applications using real data, as well as exercises at the end of the chapters. Data sets, computer codes and software will be available for download from the web to accompany the volume.
Download or read book El director de calidad en empresas de alojamiento y restauraci n written by Martí Fabregó, Narcís and published by Ediciones Díaz de Santos. This book was released on 2022-10-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: La gestión de los sueños de los huéspedes, comensales o visitantes provocadospor sus necesidades y expectativas turísticas y por la información suministrada por las propias empresas de alojamiento y restauración, convierte a los servicios turísticos en "muy complejos", donde la buena gestión de lo tangible ylo intangible puede llevar al éxito. La ejecución de los servicios ofrecidos debe convertir estos sueños en experiencias turísticas únicas y reales.Hablamos de la gestión de la calidad turística en empresas de alojamiento y restauración y de cómo implementar un sistema de gestión de la calidad siguiendounas pautas basadas en el ADN de cada empresa. Pensar y ordenar, para poder diseñar, planificar, controlar y ejecutar, asegurando el éxito del servicio turístico buscando la satisfacción y fidelización del huésped, comensal y visitante turístico.El libro sigue un recorrido para una fácil implantación, con mapas de procesos, plantillas, herramientas, gestión de la NO calidad y ejemplos para asegurarel éxito en el diseño y posterior ejecución del servicio. Está pensado para todos aquellos profesionales turísticos, independientemente del tamaño de la empresa, que quieran profundizar en el diseño de los servicios turísticos y la gestión de su calidad. Convertir una manera de hacer en una estrategia de empresa.
Download or read book Data Envelopment Analysis Theory Methodology and Applications written by Abraham Charnes and published by Springer Science & Business Media. This book was released on 2013-12-01 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book represents a milestone in the progression of Data Envelop ment Analysis (DEA). It is the first reference text which includes a comprehensive review and comparative discussion of the basic DEA models. The development is anchored in a unified mathematical and graphical treatment and includes the most important modeling ex tensions. In addition, this is the first book that addresses the actual process of conducting DEA analyses including combining DEA and 1 parametric techniques. The book has three other distinctive features. It traces the applications driven evolution and diffusion of DEA models and extensions across disciplinary boundaries. It includes a comprehensive bibliography to serve as a source of references as well as a platform for further develop ments. And, finally, the power of DEA analysis is demonstrated through fifteen novel applications which should serve as an inspiration for future applications and extensions of the methodology. The origin of this book was a Conference on New Uses of DEA in 2 Management and Public Policy which was held at the IC Institute of the University of Texas at Austin on September 27-29, 1989. The conference was made possible through NSF Grant #SES-8722504 (A. Charnes and 2 W. W. Cooper, co-PIs) and the support of the IC Institute.
Download or read book Estudios en el extranjero 2004 2005 written by Unesco and published by . This book was released on 2003 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Spanish Economic News Service written by and published by . This book was released on 1986 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Pocket Guide to Health Promotion written by Glenn Laverack and published by McGraw-Hill Education (UK). This book was released on 2014-07-16 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 'Pocket Guide to Health Promotion' is a short, punchy and practical guide aimed at students and practitioners. The book includes precise definitions and examples of key concepts and methods in health promotion practice and a chapter by chapter description of the management planning, strategy selection, implementation and evaluation of health promotion programmes. Written in an accessible and concise style, the book offers the reader a practical and flexible resource that is ideal for students and practitioners looking to plan and implement health promotion activities. A must buy for those new to health promotion or who want a pocket guide to this core health activity. "Clearly written and practical, this excellent guide will prove indispensible to practitioners of health promotion globally, and a very useful starting point for students. It will be worth buying a pocket to put it in!" David Ross, Professor of Epidemiology and International Public Health, London School of Hygiene and Tropical Medicine, UK "The Pocket Guide to Health Promotion is easy to navigate with complex concepts in health promotion explained in a user-friendly way. Whether you are practicing health promotion or studying the discipline, this will be a welcome addition to any book shelf." Dr James Woodall, Co-Director of the Centre for Health Promotion Research & Course Leader MSc Public Health, Leeds Metropolitan University, UK
Download or read book Nutrition Standards for Foods in Schools written by Committee on Nutrition Standards for Foods in Schools and published by National Academies Press. This book was released on 2007-08-28 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Food choices and eating habits are learned from many sources. The school environment plays a significant role in teaching and modeling health behaviors. For some children, foods consumed at school can provide a major portion of their daily nutrient intake. Foods and beverages consumed at school can come from two major sources: (1) Federally funded programs that include the National School Lunch Program (NSLP), the School Breakfast Program (SBP), and after-school snacks and (2) competitive sources that include vending machines, "a la carte" sales in the school cafeteria, or school stores and snack bars. Foods and beverages sold at school outside of the federally reimbursable school nutrition programs are referred to as competitive foods because they compete with the traditional school lunch as a nutrition source. There are important concerns about the contribution of nutrients and total calories from competitive foods to the daily diets of school-age children and adolescents. Nutrition Standards for Foods in Schools offers both reviews and recommendations about appropriate nutrition standards and guidance for the sale, content, and consumption of foods and beverages at school, with attention given to foods and beverages offered in competition with federally reimbursable meals and snacks. It is sure to be an invaluable resource to parents, federal and state government agencies, educators and schools, health care professionals, food manufacturers, industry trade groups, media, and those involved in consumer advocacy.
Download or read book Mini Nutritional Assessment MNA written by Bruno J. Vellas and published by Karger Medical and Scientific Publishers. This book was released on 1999 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the first of a new series which will present the proceedings of the newly established Nestlé Nutrition Workshop Series: Clinical & Performance Programme aimed at adult nutrition. Undernutrition is a common phenomenon in elderly people, and malnutrition reaches significant levels in those being in hospital, nursing homes or home care programs. Consequences of malnutrition often go unrecognised owing to the lack of specific validated instruments to assess nutritional status in frail elderly persons. The Mini Nutritional Assessment (MNA) provides a single, rapid assessment of nutritional status in the elderly of different degrees of independence, allowing the prevalence of protein-energy malnutrition to be determined and to evaluate the efficacy of nutritional intervention and strategies. Easy, quick and economical to perform, it enables staff to check the nutritional status of elderly people when they enter hospitals or institutions and to monitor changes occurring during their stay. Moreover, the MNA is predictive of the cost of care and length of stay in hospital. This publication will be of immense assistance to heads of geriatric teaching units, teachers in nutrition, clinicians general practitioners and dieticians, enabling them to better detect, recognise and start treatment of malnutrition in the elderly.
Download or read book Beyond the Homeland written by Claudia Sagona and published by . This book was released on 2008 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the flurry of research on aspects of Phoenician culture, encompassing their socio-economic developments and the mechanics of their settlement of Mediterranean coastal lands, the fundamental issue of dating Phoenician achievements remains quite fluid. A range of criteria - textual sources, artefact analysis, stratigraphic data, and, increasingly, radiocarbon readings - provide a bewildering and sometimes conflicting picture of Phoenician chronology, which, in many respects, remains tenuous and free-floating. Owing to the nature of Phoenician colonisation, its chronology is often compartmentalised into discrete regional units. This volume brings together a number of essays focusing squarely on the chronology of the Phoenician-Punic world, ranging from the homeland to the western settlements. The essays are written by specialists in their field, who have encapsulated the chronological framework, and the problems therein, for regions touched by Phoenicians interests. A benchmark study, Beyond the Homeland will be of value not only to Phoenician-Punic scholars, but also to those in related fields who need an accessible study (in English) to navigate the chronological complexities of the field.
Download or read book Cities of Tomorrow written by Peter Hall and published by Wiley-Blackwell. This book was released on 1997-02-18 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cities of Tomorrow is a critical history of planning in theory and practice in the twentieth century, as well as of the social and economic problems and opportunities that gave rise to it. Trenchant, perceptive, global in coverage, this book is an unrivalled account of its crucial subject. The third edition of Cities of Tomorrow is comprehensively revised to take account of abundant new literature published since its original appearance, and to view the 1990s in historical perspective. This is the definitive edition, reviewing the development of the modern planning movement over the entire span of the twentieth century.
Download or read book Accessible Tourism written by Dimitrios Buhalis and published by Channel View Publications. This book was released on 2011 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inclusion, disability, an ageing population and tourism are increasingly important areas of study due to their implications for both tourism demand and supply. This book therefore sets out to explore and document the current theoretical approaches, foundations and issues in the study of accessible tourism. In drawing together the contributions to this volume the editors have applied broader social constructionist approaches to understanding the accessible tourism phenomena. Accessible tourism, as with any area of academic study is an evolving field of academic research and industry practice. As with other areas of tourism, the field is multidisciplinary, and is influenced by various disciplines including geography, disability studies, economics, public policy, psychology and marketing. "As one would expect from two scholars at the height of their academic abilities, Dimitrios Buhalis and Simon Darcy have delivered a timely and much needed contribution to the under-served area of accessible tourism. Harnessing the best conceptual developments on the topic, Accessible Tourism is a scholarly yet hugely readable collection and readily communicates the various contributors' passion for and command of their subject. This collection is a must have text for anyone engaged in the theory, practice and policy of accessible tourism and will be essential reading on undergraduate and postgraduate courses across a range of disciplines and fields. I cannot speak highly enough of this endeavour and I'm sure it will take accessible tourism and universal design debates into the mainstream of academic enquiry and industry practice." Professor Nigel Morgan, The Welsh Centre for Tourism Research, University of Wales Institute, Cardiff, Wales
Download or read book Female Ambition written by N. Chinchilla and published by Springer. This book was released on 2005-10-06 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Female Ambition traces the development of women in the workplace, and focuses on a host of critical issues such as current governmental legislation and the family unit, family-responsible companies, personal leadership and the management of time in the workplace and at home. In a comprehensive manner, the book addresses the challenges that women face as they seek to combine careers with a balanced and fulfilling family life. This book also provides practical tips on achieving this goal, and includes numerous real-life examples.
Download or read book Engaging People in Sustainability written by Daniella Tilbury and published by IUCN. This book was released on 2004 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is based on the exchange of professional experiences which featured in an IUCN CEC workshop in August 2002. Practitioners from around the world shared their models of good practice and explored the challenges involved in engaging people in sustainability. The difficulties facing practitioners vary between country and context but some challenges are universal: A lack of clarity in communicating what is meant by sustainable development; An ambition to educate everyone to bring about a global citizenship; Social, organisational or institutional factors constrain change to sustainable development, yet there is an emphasis on formal education, and community educators do not receive the same support; A lack of balance in addressing the integration of environmental, social and economic dimensions leading to an interpretation that ESD is mainly about environment and conservation issues; New learning (rather than teaching) approaches are called for to promote more debate in society. Yet, few are trained or experienced in these new approaches. Practitioners need support to explore new ways of promoting learning. [Foreword, ed].
