Download or read book Front line Airline written by E. Bennett-Bremner and published by . This book was released on 1944 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Beyond Airline Disruptions written by Jasenka Rapajic and published by Ashgate Publishing, Ltd.. This book was released on 2009 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Airline Disruptions challenges the traditional approach to disruption management where disruptions are treated mainly as an operational issue, thereby ignoring their multidimensional aspects. The book explains how to recognise system weaknesses, and how to minimise gaps between plans and reality, and strategy and operations. It also describes how to manage disruptions by focusing on things that really matter, revealing their dependences, and pointing out the importance of cross-functional communication.
Download or read book Aviation Consumer Issues written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2009 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Anger in the Air written by Joyce A. Hunter and published by Routledge. This book was released on 2016-04-15 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.
Download or read book The Airline Business written by Rigas Doganis and published by Routledge. This book was released on 2005-11-16 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: The airline industry is currently faced with its longest and deepest crisis to date: many airlines are losing hundred of millions of US dollars, several have collapsed entirely and others have been rescued by their governments. This crisis has been precipitated by external shocks such as the attack on the Twin Towers in New York, the invasion of Iraq and the SARS epidemic. In addition, the effect of these events has been exacerbated by dynamic and potentially destabilizing internal developments. Comprehensive and thorough, this revealing book gives a detailed analysis of the crucial events and key developments which have impacted, and will continue to impact on the dynamics of the airline industry. Special attention is paid to: the key challenges faced by the airlines such as continued liberalization and ‘open skies’ the impacts of global alliances new low-cost and no-frills carriers on-line selling and distribution privatization the impact of disasters. Leading industry authority Rigas Doganis examines the future prospects for the changing airline business and assesses alternative policies which could help the sector adapt to the shifting marketplace. Ideal for students, researchers and professionals in the fields of economics and business, industry and transportation studies, this second edition of his definitive book brings the story right up to date.
Download or read book Managing Strategic Airline Alliances written by Birgit Kleymann and published by Routledge. This book was released on 2017-03-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic airline alliances are an important topic in airline management today, stimulated by poor access of international airlines to large domestic markets such as the USA and EU and the increasing importance of network scope. Outright mergers of international airlines have proved to be difficult for political, cultural and legal reasons, making alliances the best available form to strengthen strategic positions and streamline networks. However, there are a number of difficulties associated with an alliance such as long-term stability, political climate, cultural conflict and how much capital alliance partners should sink into the integration. The main purpose of the book is to convey in an accessible form to a wide audience, the results of recent academic research on strategic airline alliances. The authors systematically cover: policy, regulation and consumer issues; management, marketing and strategic issues; the mechanics of airline alliances; the airline alliance group as an organisation in its own right; different forms of alliances and clusters; success and failure factors of airline alliances. The book successfully: - provides an analytical framework for understanding the dynamics of airline alliance groups - examines both the level of the individual airline and the alliance group itself - applies recent insights from organisation theory. The readership includes airline managers, policy-makers, academic researchers and others interested in evolving multilateral alliances. It can also be used as a course book both in aviation management training and in more general modules on alliances for advanced students in air transport management.
Download or read book The Global Airline Industry written by Peter Belobaba and published by John Wiley & Sons. This book was released on 2009-04-01 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's rapidly changing air transport environment, the aviation professionals require access to advanced and comprehensive knowledge, coupled with an in-depth understanding of the needs of the airline industry. Drawing on the editors’ extensive experience with airline and air transport issues, The Global Airline Industry provides a definitive introduction to our air transportation system. Featuring contributors from 3 different continents, all affiliated to MIT’s Global Airline Industry Program, this book’s unique and holistic perspective is allied with detailed coverage of: • air transportation economics • airline planning and operations • industrial relations and human resource issues • aviation safety and security • aviation infrastructure and environmental impacts • airline pricing and distribution. The Global Airline Industry is accompanied by a book companion website hosting databases with regular updates of airline & air transport related statistics and information as well as updates of the book material, housed at www.wiley.com/belobaba . It engenders a crucial understanding of the essential parameters within which the interfacing disciplines in the industry must operate that will benefit both students in air transportation/ aviation management degree programmes as well as professionals working in the industry.
Download or read book Straight and Level written by Stephen Holloway and published by Ashgate Publishing, Ltd.. This book was released on 2008 with total page 622 pages. Available in PDF, EPUB and Kindle. Book excerpt: This third edition of Straight and Level thoroughly updates the previous edition with extensive comments on recent industry developments and emerging business models. The discussion is illustrated by current examples drawn from all sectors of the industry and every region of the world. Anyone who wants to gain a deeper understanding of airline economics at a practical level and an insight into the reasons for its financial volatility should find the book of interest.
Download or read book Airlines Managing to Make Money written by Stephen Holloway and published by Routledge. This book was released on 2017-05-15 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on recent developments in the services management, strategic management and brand management literatures, this stimulating and well-illustrated book presents critical new approaches to developing customer-centered airline strategies. Designed for a wide audience of aviation management students and professionals it acts as a linking text , using a services management approach to integrate strategy, marketing, human resources management and operations. Written in an accessible and practical style, it is the first book to draw together a broad range of knowledge from contemporary management fields to produce a framework specifically relevant to the airline industry. It is an unparalleled resource for students and airline managers alike.
Download or read book Close Calls written by C. Macrae and published by Springer. This book was released on 2014-03-05 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.
Download or read book Growth from Chaos written by Michael Pettus and published by Bloomsbury Publishing USA. This book was released on 2003-12-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a chaotic world. Some of the chaos results from poor decision-making (e.g., Enron, Arthur Andersen, WorldCom). Yet other aspects of chaos (war, terrorist attacks, etc.) are beyond a firm's control. This book demonstrates that firm growth is more dependent on how a firm develops its resource base over time. Examining actual firm growth in several industries, with a focus on trucking, the airline industry, and the North American railroad industry, Pettus shows that a specific resource sequencing leads to higher firm growth than other sequencing patterns. This sequencing pattern is similar across transportation industries, and the pattern may be applicable to other industries. Decisions that firms make with respect to how resources are developed must balance the need for growth in the current time period with the need for growth over the long term. Firms can build sustainable growth by developing resources in a specific sequence; in essence, firms have control over their growth, even when confronted with ever-changing environmental conditions.
Download or read book The Financial State of the Airline Industry and the Implications of Consolidation written by United States. Congress. Senate. Committee on Commerce, Science, and Transportation and published by . This book was released on 2011 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Annual FAA Aviation Forecast Conference Proceedings written by and published by . This book was released on 1988 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The National Transportation Safety Board s Most Wanted Aviation Safety Improvements written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2007 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Protecting Employees in Airline Bankruptcies written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Commercial and Administrative Law and published by . This book was released on 2010 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Airlines of the Jet Age written by R.E.G. Davies and published by Smithsonian Institution. This book was released on 2016-08-24 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Airlines of the Jet Age provides the first comprehensive history of the world's airlines from the early 1960s to the present day. It begins with an informative introductory chapter on the infancy of flight and the development of air-transport craft used during the First and Second World Wars, and then wings into the "first" Jet Age--the advent of jet airlines. It continues through the "second" Jet Age of wide-bodied aircraft, such as the Boeing 747 and DC-10, and closes with the introduction of the "third" Jet Age, which begins with the giant double-decked Airbus A380. This reference book is an unparalelled reference for aviation buffs, covering airlines around the globe and throughout the modern eras of human flight. The last book written by renowned airline historian R.E.G. Davies, Airlines of the Jet Age is the ultimate resource for information and insight on modern air transport.
