Download or read book Improving Healthcare Quality in Europe Characteristics Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Download or read book 2600 Phrases for Effective Performance Reviews written by Paul Falcone and published by AMACOM. This book was released on 2005-06-10 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother. In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including: productivity, time management, teamwork, decision making, and more! Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.

Download or read book Thanks for the Feedback written by Douglas Stone and published by Penguin. This book was released on 2015-03-31 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

Download or read book Performance Planning and Review written by Richard Rudman and published by . This book was released on 1995-01-01 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide for managers and organisations which sets out a systematic approach to planning, managing, reviewing, rewarding and developing performance. Outlines the options available using real examples and discusses how to choose the best approaches to fit the needs of the organisation. Includes a list of references and an index. The author has wide experience in designing and implementing performance planning and review systems in both the private and public sector.

Download or read book Using Quality Feedback to Guide Professional Learning written by Shawn Clark and published by Corwin Press. This book was released on 2015-09-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional development just got more effective. To help teachers make positive changes for their students, transform your feedback! With this guide to quality feedback, you’ll promote professional growth clearly and successfully, with lasting results. Whether you work with novices, struggling teachers, or good teachers with potential for greatness, this book helps you give feedback that’s both heard and understood. Features include Research-based ideas aligned with the Learning Forward Standards for Professional Learning Structures for offering feedback on teacher-created assessments, in observations, and through videos Advice that fits seamlessly into existing initiatives Tools, artifacts, and examples of quality feedback in action

Download or read book How to Be Good at Performance Appraisals written by Dick Grote and published by Harvard Business Press. This book was released on 2011-07-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

Download or read book HBR Guide to Performance Management HBR Guide Series written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-06-20 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization. You'll learn to: Set clear employee goals that align with company objectives Monitor progress and check in regularly Close performance gaps Understand when to use performance analytics Create opportunities for growth, tailored to the individual Overcome and avoid burnout on your team Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Download or read book Customer Feedback in Quality Environments written by Elizabeth Lurlyne McChrystal and published by . This book was released on 2002 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Power of Feedback written by Joseph R. Folkman and published by John Wiley & Sons. This book was released on 2010-12-14 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The Power of Feedback "Some books are worthy of being recommended simply because of their subject matter. . . . There is no greater force to improve the quality of human relationships or improve the way organizations function than to multiply the amount and improve the quality of feedback." "Other books are worthy of being recommended . . . when an author takes an otherwise abstract, obtuse subject and turns it into an actionable, practical set of things to do. Joe Folkman has accomplished that task . . . helping individuals and organizations to develop feedback-rich environments . . . [and] change through the use of a variety of surveys and feed?-back instruments. He has made this topic highly engaging and accessible." "So, here you have the best of everything--an important topic; a talented, entertaining, and highly qualified author; content that is practical; and a text written in an easily comprehended manner. Enjoy." --From the Foreword by John H. "Jack" Zenger "Joe Folkman has years of experience and miles of wisdom from coaching and training high-performance organizations. He speaks truth: change is hard. But feedback can be very powerful if the receiver makes the commitment to lasting change. Folkman has scored a home run with The Power of Feedback." --Maria Nalywayko Senior Vice President, Human Resources, Fremont Investment & Loan "Most of us are clueless when it comes to providing feedback. But now, thanks to Joe Folkman's The Power of Feedback, we have a road map for turning the feedback we receive into lasting and profound change." --Jeffrey Gill Director of Organization Capability, The Coca-Cola Company

Download or read book Continuous Testing Quality Security and Feedback written by Marc Hornbeek and published by Packt Publishing Ltd. This book was released on 2024-09-05 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to developing high-quality, secure, and agile software using continuous testing and feedback strategies and tools Key Features Gain insights from real-world use cases and experiences of an IEEE Outstanding Engineer and DevOps consultant Implement best practices for continuous testing strategies and tools, test designs, environments, results, and metrics Leverage AI/ML, implementation patterns, and performance measurement during software development Book DescriptionOrganizations struggle to integrate and execute continuous testing, quality, security, and feedback practices into their DevOps, DevSecOps, and SRE approaches to achieve successful digital transformations. This book addresses these challenges by embedding these critical practices into your software development lifecycle. Beginning with the foundational concepts, the book progresses to practical applications, helping you understand why these practices are crucial in today’s fast-paced software development landscape. You’ll discover continuous strategies to avoid the common pitfalls and streamline the quality, security, and feedback mechanisms within software development processes. You’ll explore planning, discovery, and benchmarking through systematic engineering approaches, tailored to organizational needs. You’ll learn how to select toolchains, integrating AI/ML for resilience, and implement real-world case studies to achieve operational excellence. You’ll learn how to create strategic roadmaps, aligned with digital transformation goals, and measure outcomes recognized by DORA. You’ll explore emerging trends that are reshaping continuous practices in software development. By the end of this book, you’ll have the knowledge and skills to drive continuous improvement across the software development lifecycle.What you will learn Ensure continuous testing, quality, security, and feedback in DevOps, DevSecOps, and SRE practices Apply capability maturity models, set goals, conduct discoveries, and set benchmarks for digital transformations Implement and assess continuous improvement strategies with various tools and frameworks Avoid pitfalls and enhance user experience with gap assessments, value stream management, and roadmaps Adhere to proven engineering practices for software delivery and operations Stay on top of emerging trends in AI/ML and continuous improvement Who this book is for This book is for software engineers, DevOps engineers, DevSecOps engineers, site reliability engineers, testers, QA professionals, and enterprise leaders looking to implement continuous testing, quality, security, and feedback for achieving efficiency, reliability, and success in digital transformations. Basic knowledge and experience in software development, testing, system design and system operations is a must.

Download or read book HBR Guide to Delivering Effective Feedback HBR Guide Series written by Harvard Business Review and published by Harvard Business Review Press. This book was released on 2016-04-19 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change? Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to: Establish trust with your direct reports Assess their performance fairly Emphasize improvement, even in criticism React calmly to a defensive feedback recipient Recognize and motivate star performers Create individualized development plans Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Download or read book Quality of Feedback and Performance Appraisals written by Philip Ziegler and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management as part of human resources management is subject to scholarly interest since many decades. Historically, scholars were interested in finding adequate measures and scales, diminishing biases in the feedback and examining tools and techniques for effective feedback. This paper however, poses the question of what makes feedback effective or what is part of a high-quality feedback? Therefore, a comprehensive literature review was conducted to examine the current state of the literature on performance management and especially, feedback quality. As a result of the literature review, a framework for categorizing so called determinants of high-quality feedback is suggested which consists of the following major quality determinants: (1) the organization, (2) the feedback process, (3) the rater, (4) the input-gathering process, (5), the content, (6) the timing, (7) the ratee, (8) post-process elements.

Download or read book 199 Pre written Employee Performance Appraisals written by Stephanie Lyster and published by Atlantic Publishing Company. This book was released on 2007 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter what type of business or even nonprofit organization you are managing, a written performance appraisal is good management. Employee reviews can serve as a platform for employees to bring forth questions and concerns. This can help increase employee dedication, creativity, and job satisfaction. Reviews allow you to evaluate employees for increased responsibilities and future promotions. You will have written records of your employees performance, get more productivity, and clearly set compensation. Employee appraisals are critical to your organization, but are time-consuming to write. This new book and companion CD-ROM is your solution. You will produce professional-quality performance reviews in minutes. The book provides over 199 pre-written employee phrases you can insert into a blank employee appraisal form. The evaluations are professional, constructive, and direct. See the accompanying CD-ROM for 25 different categories to evaluate your employee in. Each category includes at least 8 different phrases you can choose from to describe your employees performance in that category. Pick and choose which categories you would like to include in your employees performance appraisal and how you want to describe your employees performance in that category and then just insert them all into the prepared appraisal form. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at [email protected] Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.

Download or read book Monitoring the Quality of Education in Schools written by Vanessa Scherman and published by Springer. This book was released on 2016-12-27 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: The monitoring of quality has been part of the educational landscape for many decades. Originally the need to monitor arose as part of an economic process whereby policy makers wanted to discern the return on investment in education. This bottom line thinking, while still prominent, has receded into the background in light of global changes and the emergence of a global economy. Now in addition to the question “what is the return on investment?”, the more important question is “are the students in schools ready to participate in the economy of a 21st century society?”. This is underpinned by the inquiry into what knowledge and competencies are required for students to participate meaningfully in nation-building. This inquiry can only be undertaken by means of monitoring, evaluating where the students are and what is required so that students reach their potential. In an ever-changing technologically-oriented world the manner in which competencies and knowledge are identified and how these need to be measured and identified is important. In this book, the theory and practice of underpinning the monitoring of the quality of education is described. This is followed by a number of practical examples, in the form of country case studies, on how theory plays out in practice. The book further provides common themes across developed and developing emerging economies underscoring the need for approaches which are locally relevant but internationally transferable.

Download or read book Performance Appraisal written by Kevin R. Murphy and published by Allyn & Bacon. This book was released on 1991 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.