Download or read book Connect written by David L. Bradford and published by National Geographic Books. This book was released on 2022-03-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'A practical and timely book' - Arianna Huffington, Founder and CEO, Thrive Global 'Valuable for everyone' - Julia Samuel, bestselling author Biting your tongue? Bottling it all up? From marriage to management challenges, learn how to change your relationships from exasperating to exceptional with this expert guide. The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections, or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship -- the kind of relationship where we feel fully understood and supported for who we are -- it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied. David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics. Now, they share their insights with you, including: - Why relationship-building is not the process of being with 'the right person' but rather creating the kind of relationship you want - Why deepening a relationship takes risk - The importance of vulnerability, curiosity and empathy in building relationships - How the modern world can help - and hinder - our ability to connect Filled with time-tested strategies for giving feedback, negotiating boundaries, and working through disagreements, Connect will be an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life.
Download or read book Connect written by David L. Bradford and published by Penguin UK. This book was released on 2021-02-11 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'A practical and timely book I highly recommend' Arianna Huffington, Founder and CEO, Thrive Global 'Connect offers a compelling and highly accessible roadmap for building relationships that lead to professional success and personal fulfilment. I highly recommend this book' Reid Hoffman, co-founder of LinkedIn and co-author of Blitzscaling and The Alliance 'I encourage anyone who cares to develop stronger and more meaningful relationships anywhere in their life to read this book' David Rogier, Founder and CEO at MasterClass ________________ David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years on their legendary Stanford Graduate School of Business course, "Interpersonal Dynamics". Now, in Connect, they share their time-tested strategies for developing the interpersonal skills that have become fundamental to success at work and in our everyday lives, such as building trust, giving feedback and navigating conflict. Connect shows why relationship-building is crucial to becoming a more effective manager and leader and living a fulfilled life, from highlighting the importance of curiosity and empathy to demonstrating how to break logjams and negotiate boundaries. Filled with research-backed insights, useful concepts and thought-provoking exercises, Connect is an important resource for anyone hoping to build and sustain relationships, providing tools to make relationships robust -- and even exceptional. ________________ WHAT FORMER STUDENTS SAID ABOUT INTERPERSONAL DYNAMICS: 'I can't believe how much I learned about myself and about how others see the world' 'This course changed my life; it was transformational' 'I feel so much better equipped to create the kinds of relationships I want in my life'
Download or read book Exceptional Relationships written by Brian And Marcia Gleason Lcsws and published by iUniverse. This book was released on 2012-09 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: The idea that partners in committed relationships elicit strong reactions in each other is self evident. That these passions are often overlooked in the therapy room is equally a reality. In this ground-breaking book, you will discover an innovative system for helping couples discover all of who they are. The Gleasons ask you to reconsider what it means to trust your intuition, make room for strong energies, work with the body, bring sexuality into the therapy room, and to elicit full emotional expression. Here you will learn to welcome the passionate, erotic, chaotic truths that are often kept under wraps in the therapy room. Exceptional Couples: Transformation Through Embodied Couples Work synthesizes modern developmental theories with the wisdom of somatic psychotherapy and reveals how "embodying" is fundamental to helping couples break their patterns of vitality destroying habits of interacting. The Gleasons invite you on a journey of the highest magnitude where couples can come fully alive. They generously open the door to their practice room, sharing in-depth case examples and effective strategies they've developed over the course of their careers. They ask you to come along with them and live in the mystery of yet-to-be discovered places in every relationship. The Gleasons met in in 1976 in clinical social work graduate school. They have devoted their lives to exploring how couples, including themselves, can have exceptional (beyond the ordinary) relationships. www.exceptionalmarriage.com
Download or read book The Exceptional Seven Percent written by Gregory K. Popcak and published by Kensington Publishing Corp.. This book was released on 2014-02-11 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: WHAT DO EXCEPTIONAL COUPLES KNOW THAT OTHERS DON’T? If roughly fifty percent of marriages fail, what about the other fifty percent—the ones that “succeed”? Are those couples who stay together necessarily happy? No, not necessarily. In fact, many marriages that remain intact are far less than ideal. A mere seven percent are really good—in fact, exceptional. These couples have much greater than average passion, happiness, longevity, and fulfillment. And the good news is, luck has nothing to do with it. But if less-than-exceptional marriages are made up of men who are supposedly from Mars and women who are supposedly from Venus, what planet do exceptional husbands and wives come from? What are the secrets of exceptional couples . . . and what can they teach us? Marriage therapist Gregory K. Popcak believes that ways of relating employed by exceptional couples can benefit all marriages. In The Exceptional Seven Percent, he looks at the most successful couples and exposes their secrets. Each chapter examines in detail the basic characteristics of exceptional couples, including: · Developing a marital imperative—the key to unlocking all the other Exceptional Couple qualities · Setting and achieving emotional goals · Cultivating exceptional levels of fidelity, loving, service, rapport, negotiation, gratitude, joy, and sexuality Through anecdotes, analyses, exercises, quizzes, and guidance that is consistently supported by marriage research, you’ll learn what your weaknesses are and how you can begin to make positive changes. You have the power to turn your marriage into the most precious thing in your life. Why settle for anything less?
Download or read book Going All the Way written by Brian Gleason and published by iUniverse. This book was released on 2007-11 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: The committed relationship is the perfect vehicle for accessing life's greatest gifts. Deep pleasure, profound intimacy, personal fulfillment, and creative expression are some of the many gifts that the committed relationship is capable of providing. But for most couples these possibilities fail to materialize. Instead, partners silently slip into habits of interaction, which choke off their ability to access their immense potential. In Going All The Way, authors Brian and Marcia Gleason offer a model of relationship called the "Exceptional Marriage". Safety and security are the trademarks of a passable marriage. The Gleason's suggest a better option. An exceptional marriage creates space for partners to come alive. Such a relationship involves a radical commitment to support each other's truth and greatness. In their broader vision of a committed relationship the Gleason's encourage and invite couples to claim their human potential through unlocking their full range of sincere and transformative emotions. In most marriages, these responses are hidden, avoiding precisely those areas where the greatest potential for growth and fulfillment exist. According to the Gleason's, a relationship is a living experience which allows couples to move between needs for security and connection and the human impulses toward adventure and creativity. By letting go of their "control patterns" partners can free up their capacity to laugh, cry, shout, tremble and soar together and individually. Going All The Way is a sincere invitation for couples to claim their emotional birthright and to have a truly Exceptional Marriage.
Download or read book Exceptional Service Exceptional Profit written by Leonardo Inghilleri and published by AMACOM. This book was released on 2010-04-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.
Download or read book You Can Create An Exceptional Life written by Louise Hay and published by Hay House, Inc. This book was released on 2013-01-08 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: For countless people around the world, the words of Louise Hay have served as a beacon, leading them out of the darkness of despair and into the light of a better life. Cheryl Richardson is one of the many individuals whom Louise has greatly influenced . . . before going on to become a best-selling author herself. So what happens when these two combine their collective wisdom into one book? The result is what you’re now holding in your hands. As Louise and Cheryl engage in a series of empowering and intimate conversations, you’ll feel as if you’re simultaneously having lunch with your best friends and also attending a master class put on by two leaders of the self-empowerment movement. As they travel throughout North America and Europe together, Louise and Cheryl discuss a wide range of topics, including the importance of loving ourselves and our bodies; aging consciously; bringing true prosperity and abundance to the world; manifesting positive relationships—both with family and friends and in the workplace; and facing death in a dignified and peaceful way. These two amazing women are living proof that the spiritual principles they discuss in these pages really work. As you read, you’ll discover that you, too, have the ability to create an exceptional life!
Download or read book Hold Me Tight written by Dr. Sue Johnson and published by Little, Brown Spark. This book was released on 2008-04-08 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strengthen and deepen your relationships with this "much-needed" (Harville Hendrix, PhD) guide that has sold over one million copies, through revelatory practical exercises, seven profound conversations, and sage advice from “the best couple’s therapist in the world” (John Gottman, PhD, bestselling author) Are you looking to enrich a healthy relationship, revitalize a tired one, or rescue one gone awry? We all want a lifetime of love, support, and companionship. But sometimes we need a little help. Enter Dr. Sue Johnson, developer of Emotionally Focused Couple Therapy and “the most original contributor to couple’s therapy to come along in the last thirty years,” according to Dr. William J. Doherty, PhD. In Hold Me Tight, Dr. Johnson shares her groundbreaking and remarkably successful program for creating stronger, more secure relationships. The message of Hold Me Tight is simple: Forget about learning how to argue better, analyzing your early childhood, making grand romantic gestures, or experimenting with new sexual positions. Instead, get to the emotional underpinnings of your relationship by recognizing that you are emotionally attached to and dependent on your partner in much the same way that a child is on a parent for nurturing, soothing, and protection. Dr. Johnson teaches that the way to enhance or save a relationship is to be open, attuned, and responsive to each other and to reestablish emotional connection. With this in mind, she focuses on key moments in a relationship and uses them as touch points for seven healing conversations, including: Recognizing the Demon Dialogues Finding the Raw Spots Revisiting a Rocky Moment Forgiving Injuries Keeping Your Love Alive These conversations give you insight into the defining moments in your relationship and guide you in reshaping these moments to create a secure and lasting bond. Through stories from Dr. Johnson’s practice, illuminating advice, and practical exercises, you will learn how to nurture, protect, and grow your relationship, ensuring a lifetime of love.
Download or read book Being Twice Exceptional written by Melanie Hayes and published by Jessica Kingsley Publishers. This book was released on 2022-02-21 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twice exceptionality (2e) is not well understood. While many parents, educators, and professionals are working to bridge the knowledge gap and help 2e children, there is still a great deal we do not know about how life turns out for those children once they grow up. How do 2e adults deal with the complex aspects of being an adult? What are your prospects if you are brilliant, but can't get into college? What if you fail at work because you don't know how to fit in socially? This book provides first-hand stories about the experiences of 2e adults, offering compassionate coping strategies for overcoming and rethinking the tough parts. It champions radical acceptance of 2e people and celebrates their unique outlook on the world.
Download or read book Great Customer Connections written by Richard S. Gallagher and published by Amacom Books. This book was released on 2006 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.
Download or read book Miss Cecily s Recipes for Exceptional Ladies written by Vicky Zimmerman and published by Sourcebooks, Inc.. This book was released on 2020-06-09 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A can't-miss title for fans of chick lit and modern women's fiction."—Library Journal, STARRED review An unlikely friendship between two stubborn, lonely souls anchors this big-hearted book and dares us all to ask for more. When her life falls apart on the eve of her 40th birthday, Kate Parker finds herself volunteering at the Lauderdale House for Exceptional Ladies. There she meets 97-year-old Cecily Finn. Cecily's tongue is as sharp as her mind, but she's fed up with pretty much everything. Having no patience for Kate's choices in life or love, Cecily prescribes her a self-help book...of sorts. Thought for Food: an unintentionally funny 1950s cookbook high on enthusiasm, featuring menus for anything life can throw at the "easily dismayed," such as: Breakfast with a Hangover Tea for a Crotchety Aunt Dinner for a Charming Stranger As she and Cecily break out of their ruts, Kate will learn far more than recipes. A feel-good summer read with a wicked sense of humor, Vicky Zimmerman's book will teach you that food is for feasting, friends are for savoring, and the way to a man's heart is...irrelevant. Fans of Jennifer Weiner, Elin Hildenbrand, and Sophie Kinsella will delight in this recipe for confidence, romance, and fun. Praise for Miss Cecily's Recipes for Exceptional Ladies: "A beautiful, thoughtful read about love, friendship and food with shades of Nora Ephron's Heartburn and Eleanor Oliphant is Completely Fine."—Tasmina Perry, international bestselling author of Daddy's Girls "Beautifully written, full of insight and food."—Katie Fforde, bestselling author of A Perfect Proposal "Hungry for a love story with added bite? With deliciously real characters, a sprinkling of humor, a pinch of pathos and huge helping of wisdom, this book has all the ingredients to become this summer's must-read."—Isabelle Broom, bestselling author of One Thousand Stars and You
Download or read book American Exception written by Aaron Good and published by Simon and Schuster. This book was released on 2022-06-21 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: American Exception seeks to explain the breakdown of US democracy. In particular, how we can understand the uncanny continuity of American foreign policy, the breakdown of the rule of law, and the extreme concentration of wealth and power into an overworld of the corporate rich. To trace the evolution of the American state, the author takes a deep politics approach, shedding light on those political practices that are typically repressed in “mainstream” discourse. In its long history before World War II, the US had a deep political system—a system of governance in which decision-making and enforcement were carried out within—and outside of—public institutions. It was a system that always included some degree of secretive collusion and law-breaking. After World War II, US elites decided to pursue global dominance over the international capitalist system. Setting aside the liberal rhetoric, this project was pursued in a manner that was by and large imperialistic rather than progressive. To administer this covert empire, US elites created a massive national security state characterized by unprecedented levels of secrecy and lawlessness. The “Global Communist Conspiracy” provided a pretext for exceptionism—an endless “exception” to the rule of law. What gradually emerged after World War II was a tripartite state system of governance. The open democratic state and the authoritarian security state were both increasingly dominated by an American deep state. The term deep state was badly misappropriated during the Trump era. In the simplest sense, it herein refers to all those institutions that collectively exercise undemocratic power over state and society. To trace how we arrived at this point, American Exception explores various deep state institutions and history-making interventions. Key institutions involve the relationships between the overworld of the corporate rich, the underworld of organized crime, and the national security actors that mediate between them. History-making interventions include the toppling of foreign governments, the launching of aggressive wars, and the political assassinations of the 1960s. The book concludes by assessing the prospects for a revival of US democracy.
Download or read book Exceptional written by Daniel M. Cable and published by Chronicle Books. This book was released on 2020-09-22 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A bold new approach to improving your performance and deepening your purpose." —DANIEL H. PINK, #1 New York Times bestselling author of Drive, When, and To Sell Is Human A Three-Step Process to Access and Activate Your Full Potential Imagine switching on the television to see a highlight reel of the best moments from your life. Like a professional athlete, with every clip you'd learn how to repeat past successes, pinpoint positive blind spots, and build confidence in your skills. In Exceptional, London Business School professor and expert social scientist Daniel M. Cable reveals how building your own personal highlight reel—a collection of positive memories about yourself from your network—is key to accessing your potential. Using the latest science and proven research behind best-self activation, his three-step process will help you improve your life by: • Focusing on what you do best • Crafting a life around your strengths • Increasing your confidence and resilience Cable has worked with tens of thousands of people to create their highlight reels and make the most of their gifts. The three-step process ultimately reveals how living up to your full potential can improve the relationships you value most and transform your mindset to one of possibility. Each of us can bring forth a version of ourself that is uniquely outstanding. It's a version of ourself that already exists—all we have to do is access it. • A practical book on how to create one's own human highlight reel, and then use that highlight reel to direct one to success, growth, happiness, and fulfillment in work and life based on scientific results • Great for readers interested in achieving self-improvement and a sense of purpose. • You'll love this book if you love books like Mindset: The New Psychology of Success by Carol S. Dweck, Presence: Bringing Your Boldest Self to Your Biggest Challenges by Amy Cuddy, and The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg. Digital audio edition read by the author.
Download or read book Transition Teaming written by Pattie Noonan and published by Council For Exceptional Children. This book was released on 2014-01-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Schools and community agencies must work together to provide transition services to secondary students with disabilities. Effective transition requires the resources and expertise of adult service agencies, community groups, employers, families, school transition specialists, teachers and other practitioners. This book provides a step-by-step process and concrete strategies by which secondary special educators can build collaborative relationships with service agencies and others in the community to provide transition services. 26 strategies are broken down into specific activities to bring the needed groups and individuals to the table and into transition teams, and communicate effectively to plan and deliver transition services that are collaborative, effective, and sustainable.
Download or read book Leadership Levers written by Diana Jones and published by . This book was released on 2021-11-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: There's an epidemic of leadership failure--whether something as small as a meeting, or as large as implementing enterprise wide change. Leaders know that sinking feeling when a gap emerges between themselves and the groups they most need to engage with. Leaders and business schools are looking in the wrong places for the cause. What holds most leaders back, as if their foot is always on the brake, is their failure to engage, and gain alignment. This book shows the reasons why. Leaders rarely recognise that: Shaping group behavior is describable as a process, which they can learn. Instead, they unconsciously fall into relationship patterns influenced by early family experiences. Informal relationship patterns have a dramatic effect on results, which is why birds in flight manage to alter course without bumping into each other. Leadership and collaboration are primarily a matter of principles and process, and not personality and content alone. If leaders master the process, they achieve consistent results. This book reveals the leadership levers to release the power of relationships for exceptional participation, alignment and results in organizations. It enables leaders to mine the brilliance that often lies dormant and untapped within their organizations. Readers will have the principles and tools to go beyond the agenda, truly engage with those around them, and release untapped capacities within their organizations. These qualities and skills will inspire associates and employees.
Download or read book Customer Relationship Imprinting written by Michael Barnett and published by . This book was released on 2022-04-19 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you! While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation--until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization. The result? You'll not only strengthen customer bonds--you'll create an amazing internal employee culture. With so much confusion on how to provide great customer service, Customer Relationship Imprinting provides a clear path to delivering extraordinary service consistently. You'll discover: The three sectors of impact that can elevate or devastate your business How to trade transactional flings for loyal customer relationships What Relational Velcro is and how to use it to maximize meaningful customer interactions Who Service Architects are and how to empower them to build a strong brand framework And much more! Practical tools, insightful stories, and a team-reading option make Customer Relationship Imprinting a must-have book for service professionals, CEOs, and managers from all segments of business.
Download or read book Classy written by Derek Blasberg and published by Michael Joseph. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides information about fashion, socializing, dat ing, and etiquette.
