Download or read book Fundamentals of Total Quality Management written by Jens J. Dahlgaard and published by Routledge. This book was released on 2008-01-28 with total page 429 pages. Available in PDF, EPUB and Kindle. Book excerpt: The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.
Download or read book Total Quality Management TQM written by Sunil Luthra and published by CRC Press. This book was released on 2020-10-04 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Download or read book Total Quality Management written by Peratec Ltd and published by Springer Science & Business Media. This book was released on 1994-04-30 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory in terms of safety, length of working life and pride of ownership. In a manufacturing organization, therefore, the achievement of quality standards is not restricted to the production departments. It extends to all parts of the business from conceptual design to marketing, from order processing and distribution. A quality product is not just a solidly made item dating from the days when 'Made in Britain' distinguished goods from all the inferior products coming out of the emerging industries of the Far East. It is a product which ranks high against all the criteria which sophisticated consumers now use to evaluate the things they buy. If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM). But TQM is not a 'quick fix' or a magic cure. It is a management technique designed to involve all parts of the business in the pursuit of, and commitment to, the highest quality result. By involving everyone from the Chief Executive to the most junior employee in the company's objectives, in a way which means something in their particular job, the company is well on the way to achieving the best results its workforce can achieve.
Download or read book Total Quality Management for Engineers written by M Zairi and published by Elsevier. This book was released on 1991-10-30 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality control and the wider definition of TQM which is now accepted as a key part of business philosophy. Analyzes the relevance of total quality management (TQM) to changes in the engineering profession in the light of its increased involvement in company practices. It presents a broad picture of TQM and its main aspects and explains why it is considered as the major thrust for future competitiveness.
Download or read book Principles of Total Quality Third Edition written by Vincent K. Omachonu and published by CRC Press. This book was released on 2004-05-27 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.
Download or read book Total Quality Management written by D.R. Kiran and published by Butterworth-Heinemann. This book was released on 2016-10-28 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations
Download or read book Total Quality Management in Government written by Steven Cohen and published by Jossey-Bass. This book was released on 1993-04-02 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.
Download or read book Essentials of TQM written by Debra L. Morehouse and published by Gower Publishing Company, Limited. This book was released on 1996 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Properly implemented, Total Quality Management (TQM) can dramatically change the way business is done. This work provides an understanding of the thinking behind this management philosophy, its key concepts, and advice on how to take it forward in an organization.
Download or read book Total Quality Management written by N. V. R. Naidu and published by New Age International. This book was released on 2006 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Book Covers All Aspects Of Total Quality Management(Tqm). It Provides Not Only The Principles And Practices But Also The Tools And Techniques. It Ensures The Reader To Have A Sound Understanding Of All The Concepts Of Tqm.Salient Features * It Presents Comprehensive Coverage Instructional Needs Of Business, Education, Engineering, Health-Care, Technology Students In Professional Education Institutions. * Provides Detailed Solutions To Problems In Attribute And Variable Control Charts And Acceptance Sampling Plan. * It Contains Tqm Concepts Of Leadership, Customer-Satisfactions, Employee Involvements, Continuous Process Improvement, And Supplier Partnership And Performance Measures. * It Covers Quality Systems, Bench Marking, Quality Function Deployment, Quality By Design, Experimental Design And Taguchi S Quality Engineering.
Download or read book Putting Total Quality Management to Work written by Marshall Sashkin and published by Berrett-Koehler Publishers. This book was released on 1993 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
Download or read book Quality Management Essentials written by David Hoyle and published by Routledge. This book was released on 2007 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get to the heart of quality management fast with best-selling Quality author David Hoyle.
Download or read book Total Quality Management written by V.S.Bagad and published by . This book was released on 2008 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Definition of quality, Dimensions of quality, Quality planning, Quality costs - Analysis techniques for quality costs, Basic concepts of Total Quality Management, Historical review, Principles of TQM, Leadership Concepts, Role of senior management, Quality council, Quality statements, Strategic planning, Deming philosophy, Barriers to TQM implementation.TQM Principles Customer satisfaction Customer perception of quality, Customer complaints, Service quality, Customer retention, Employee involvement Motivation, Empowerment, Teams, Recognition and reward, Performance appraisal, Benefits, Continuous process improvement Juran trilogy, PDSA cycle, 5S, Kaizen, Supplier partnership Partnering, sourcing, Supplier selection, Supplier rating, Relationship development, Performance measures Basic concepts, Strategy, Performance measure.Statistical Process Control (SPC) The seven tools of quality, Statistical fundamentals Measures of central tendency and dispersion, Population and sample, Normal curve, Control charts for variables and attributes, Process capability, Concept of six sigma, New seven management tools.TQM Tools Benchmarking Reasons to benchmark, Benchmarking process, Quality Function Deployment (QFD) House of quality, QFD process, Benefits, Taguchi quality loss function, Total Productive Maintenance (TPM) Concept, Improvement needs, FMEA Stages of FMEA.Quality Systems Need for ISO 9000 and other quality systems, ISO 9000:2000 quality system Elements, Implementation of quality system, Documentation, Quality auditing, TS 16949, ISO 14000 Concept, Requirements and benefits.
Download or read book Total Quality Management written by Dale H. Besterfield and published by . This book was released on 2003 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering.For quality management professionals and trainers.
Download or read book Total Quality Management written by Poornima M. Charantimath and published by Pearson Education India. This book was released on 2011 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt: The enlarged and revised second edition of Total Quality Management blends the fundamental principles and historical foundation of total quality with practical applications and examples. The coverage of high-performance practices and developments in the quality management arena enables students to develop a basic appreciation of quality management concepts while retaining their focus on the goal of continuous improvement.
Download or read book Total Quality Management written by Shailendra Nigam and published by Excel Books India. This book was released on 2005 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.
Download or read book Total Quality Management in Education written by Edward Sallis and published by Psychology Press. This book was released on 2002 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Download or read book Quality Management written by David L. Goetsch and published by . This book was released on 2003 with total page 886 pages. Available in PDF, EPUB and Kindle. Book excerpt: A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.
