Download or read book Employment Discrimination in the Hospitality Industry written by Laura E. Pincus and published by . This book was released on 1999 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Download or read book Prejudice and Discrimination in Hotels Restaurants and Bars written by Conrad Lashley and published by Routledge. This book was released on 2022-06-15 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the ‘right person for the job’ in practice results in some applicants appearing to be ‘more right’ than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits’ appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.
Download or read book Hospitality Law written by Stephen C. Barth and published by John Wiley & Sons. This book was released on 2006 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reliable advice to help hospitality managers prevent legal problems and avoid litigation. Is an unhappy restaurant guest legally entitled to a refund for food she ate? Is a hotel required to replace money that a guest claims was taken from his room? Can a hospital food and beverage director legally accept a holiday gift from a vendor without threatening her employment status? Hospitality Law, Second Edition provides readers with answers to these questions and more. Packed with interactive exercises as well as up-to-date legal information specific to the hospitality industry, Hospitality Law benefits students by emphasizing preventive legal management and effective decision-making. This Second Edition gives students and managers background on safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more, including: New coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare properties Newly added real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Each case summary features a "Message to Management" that gives the reader a clear explanation of the impact of the decision on best practices, as well as preventative measures managers can take to limit exposure New coverage of legal issues related to amusement parks and the Internet booking phenomenon New "International Snapshots" offering insights from practicing attorneys and other professionals regarding differences between U.S. and international laws related to hospitality Updated Web exercises and guidance for researching on the Internet Encouraging readers to think critically about legal concepts related to hospitality, Hospitality Law, Second Edition is an indispensable part of every hospitality manager's education.
Download or read book The Equal Opportunity Handbook for Hotels Restaurants and Institutions written by Arch Y. Stokes and published by Van Nostrand Reinhold Company. This book was released on 1979 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: Competent implementation of preventive law policies, practices, and procedures is necessary to deal effectively with dynamic equal opportunity laws. The handbook provides the basics with which managers can create an ongoing program in the hospitality and food service industries. The text explains: 1) background legislation; 2) the Equal Employment Opportunity Laws; 3) jurisdiction, procedures, and administration; 4) eight categories of discrimination; 5) employment practices and procedures; 6) affirmative programs of government and non-government contractors; 7) defenses; and 8) preventive law policies, practices, and procedures.
Download or read book Hospitality Law written by Stephen C. Barth and published by John Wiley & Sons. This book was released on 2017-04-17 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Law: Managing Legal Issues in the Hospitality Industry, Fifth Edition takes an applied approach to the study of hospitality law with its touchstone of compliance and prevention. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of hospitality laws and model their decision process to avoid liability. As a result, this book does look different than others on the market as the legal information contained is carefully selected to specifically correlate with helping students understand how to do the right thing, i.e., it is not a comprehensive book on the laws. Barth immediately helps readers learn about the legalities of situations and work through exercises – both individually and in groups -- to effectively apply them to hospitality management situations. Many instructors teach their course from a very applied perspective, which aligns with Barth’s approach.
Download or read book Labor in the Tourism and Hospitality Industry written by Abdallah M. Elshaer and published by CRC Press. This book was released on 2019-05-28 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations
Download or read book Hospitality Law written by Stephen C. Barth and published by . This book was released on 2001-01-23 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: How hospitality managers prevent legal problems and avoid litigation This comprehensive text prepares students and professionals in hospitality management to negotiate the industry's complex network of legal requirements and manage their operations in a way that will minimize the risk of a lawsuit. Hospitality Law combines relevant legal information about the industry with a series of interactive exercises that foster preventative legal management and effective decision-making. Rather than poring over case law, students learn decision-making through active participation in critical thinking exercises, hypothetical situations, and team activities. By looking at how various parties made choices and how legal problems could have been avoided, students will learn to apply a practical legal awareness to their own actions. Classroom-tested to assure understanding and application, this fresh approach to teaching hospitality law: * Stresses an interactive approach to learning and decision-making * Emphasizes real-life situations rather than extensive legal citations * Includes legal guidelines to help hospitality managers avoid litigation * Covers safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more * Familiarizes students with technology through Internet searches Supplemented with numerous checklists, step-by-step procedures, and written forms to help students create legally compliant policies and respond to changing situations, Hospitality Law is destined to become an indispensable part of every hospitality manager's education.
Download or read book Perceptions of Age Discrimination in Hotel Employment written by Andrew K. Jenkins and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Age discrimination is regarded by many individuals and organizations to be a problem. Indeed, the UK government has stated that it is "bad for the individual, bad for business and bad for the economy". However, relatively little research has been undertaken into age discrimination. To address this lack of research, this thesis investigates age discrimination in the workplace with a focus on hotel employment in Ireland and the UK. The study reports on evidence from a survey regarding managers' perceptions of older workers and from thirty three interviews with older employees and HR managers in the UK and Ireland. Despite the paucity of research and literature concerning age discrimination in hotel employment, there is a wide range of research and literature regarding age discrimination in the workplace and organisational employment policies and practices. In terms of workplace equality, four major types of social justice are examined: relative deprivation, distributive justice, procedural justice and retributive justice. Furthermore, liberal, radical and managing diversity approaches to equality are investigated and theories to ageing analysed. Human resource management policies and practices, especially in relation to the hospitality industry, are examined as these may perpetuate and legitimise age discrimination. The main findings from this thesis suggest that major differences exist in the age diversity of a hotel's workforce with older workers being under-represented in certain properties. Moreover, a number of organizational employment policies and practices were found to potentially disadvantage older workers and HR managers in the UK and Ireland possessed a poor knowledge of workplace equality initiatives. The varied experiences of older employees themselves highlight the heterogeneous nature of this group. The majority of older workers stated that, with some reservations, they felt they were treated fairly by management but a lack of IT skills, in particular, limited development opportunities for older workers.
Download or read book Hospitality Management written by Jon Patrick McConnell and published by . This book was released on 1976 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions
Download or read book Human Resources Management in the Hospitality Industry written by Vincent H. Eade and published by Holcomb Hathaway Publishers. This book was released on 2000 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Employment in the Hotel Industry written by New York (State). State Commission Against Discrimination and published by . This book was released on 1958 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Understanding Hospitality Law written by Jack P. Jefferies and published by . This book was released on 1990 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: This second edition is designed for the student and layperson who are, or who may become involved with the lodging industry. The book alerts hotel and restaurant operators to a number of potential legal problems. The text includes discussions on general laws (contracts, torts, negligence); hotel-guest relationship laws (reservations, special groups, privacy, eviction); hotel's duties to guests and others (liability, loss); restaurants, food service and bars; the hotel and its employees (discrimination, National Labor Relations Act, social security); and laws relating to general hotel operation (public health, consumer protection, Occupational Safety and Health Act, fire safety, taxes.
Download or read book Human Resources Management in the Hospitality Industry Study Guide written by David K. Hayes and published by John Wiley & Sons. This book was released on 2008-03-07 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Download or read book Human Resources Management for Hospitality written by Linda A. Jerris and published by Pearson. This book was released on 1999 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resources Management for Hospitality by Linda Jerris offers a new approach in supervision. By writing from the perspective of how people grow into being effective supervisors, and by covering the stages through which they pass, Jerris gives students practical advice on how to become successful and effective hospitality management. Human Resources Management for Hospitality is ideal for degree or certificate students, or for anyone interested in the supervisory aspects of the hospitality industry.
Download or read book Employment Relations in the Hospitality and Tourism Industries written by Rosemary Lucas and published by Psychology Press. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry.
