Download or read book Employee Motivation in a Cross cultural Environment on Board Cruise Ships written by Lena Meyer-Krügel and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cultural Differences in Job Motivation written by Corinna Colette Vellnagel and published by GRIN Verlag. This book was released on 2012 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2011 in the subject Leadership and Human Resources - Miscellaneous, grade: Distinction, The University of Surrey (Faculty of Arts and Human Sciences), course: Intercultural Communication with International Business, language: English, abstract: What makes people get up in the morning - is it the simple habit, the routine or the sense of purpose? Why do people make promises to do and decide certain things? "Some people get more done than others" (Riley:1996, p.44); while some drift along, others are goal-setters; and some just cannot get started, whereas others are unstoppable. Why is it so? Why do employees ask themselves if it is worth the reward to make "an effort to achieve a goal" (Van der Wagen, Davies:1998, p.24)? The answer can be found in the realm of motivation. Motivation, something that according to various book titles1 needs to be understood, belongs to leadership studies and organisational behaviour. Consequently, "looking at what motivates people, and to lead them, is essential for every manager" (ibid.), because different things might motivate different staff members. One would not expect people to be as complex as they are, but "culture, although not the only variable of importance contributes significantly to explain key differences in social behaviour" (Treven, Mulej, Lynn:2008, p.33). Factors motivating followers in organisations often differ from culture to culture and do not only diverge from different organisational cultures (ibid.: p.34). There is no proof that motives like need for achievement, intrinsic needs for competence and self-efficacy can be generalised across cultures as the specific factors which drive such motives vary across cultures (Gelfand, Erez, Aycan:2007, p.482). This leads to the area of cross-cultural organisational behaviour, which, as well as culture-specific work motivation, only have a relatively short research history, but they actually date back to the times of Dionysios I. from Syrakus2
Download or read book Employee Satisfaction on Cruise Ships written by Ina Kronberg and published by GRIN Verlag. This book was released on 2009-10-12 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2003 in the subject Leadership and Human Resources - Miscellaneous, grade: 70 (distinction), 1.0, The University of Surrey (School of Management), language: English, abstract: The concept of job satisfaction is one of the most extensively researched area in organisational management as a consequence of its association with individual and organisational outcomes. In order to explain the concept, the study explores traditional, e.g. Maslow’s „hierarchy of needs”, and new theories of job satisfaction. Although many studies were conducted in various industries there seems to be a lack of research amongst seafarers on cruise ships. The cruise industry has been one of the fastest growing sectors within the tourism industry over the last decade and it is estimated that the industry continues to grow by 10% annually (Testa et al., 1998a). Cruise ships offer a unique work environment so that this research aims to assess job satisfaction of seafarers in relation to employee expectations and experiences, supervisor and co-worker relationships, as well as working and living conditions. For this cross-sectional study the researcher used a quantitative research design and undertook the investigation in a non-contrived setting. The lack of an appropriate instrument to measure the above mentioned variables in such a unique and complex workplace led the researcher to develop a new scale suitable for the cruise industry. The instrument was developed by reviewing popular scales, such as, the Minnesota Job Satisfaction Questionnaire. The sample of seafarers was taken from two ships of an American cruise line operating in the luxury cruise market. The investigation revealed that the developed instrument is a valid and reliable measure to assess job satisfaction in the cruise industry. Significant results were found throughout the study and it appeared that seafarers are generally satisfied with their job. However, on Ship B there was indication that some crew members perceived racial discrimination on board so that their satisfaction levels were below average. Thus, the results obtained are valuable for the cruise line insofar as the identified factors which cause dissatisfaction could be improved or eliminated. From a theoretical point of view the study confirmed Maslow’s conclusion that individuals proceed along the hierarchy of needs.
Download or read book Cross cultural employee motivation How do different backgrounds and cultures affect employee motivation written by Alexander Thielmann and published by GRIN Verlag. This book was released on 2022-10-25 with total page 23 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2021 in the subject Leadership and Human Resources - Employee Motivation, grade: 2,0, Catholic University Eichstätt-Ingolstadt, language: English, abstract: This paper will elaborate different needs from people with different backgrounds and cultures and will demonstrate how these differences affect employee motivation. To do so, a short definition of the term "Cross-cultural" will be followed by an explanation of the cultural dimensions of Hofstede and Trompenaars & Hampden-Turner. Subsequently, part three and four will focus on Employee Motivation. Firstly, it will be elaborated how motivation in general arises, followed by part four in which cross-cultural employee motivation is examined as a comparison between the different hierarchies of needs from Western and Asian societies. In a conclusion the key findings and implications for practice of this paper will be summarised.
Download or read book Cruise Business Development written by Alexis Papathanassis and published by Springer. This book was released on 2016-04-20 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well as peripheral components and stakeholders, as increasingly important factors for customer acquisition and retention. Safety and risk issues are a central theme, as well as the cruise sector’s environmental and socio-economic impacts. Lastly, the book considers the increasing size of cruise vessels and the accompanying standardisation of facilities and itineraries, in conjunction with the hybridisation of cruise passengers in connection with expanding the competitive boundaries and intensity of competition in the cruise sector. The book approaches these issues as more than a mere public relations campaign, recognising the fact that they have since become the very essence of strategic cruise business development.
Download or read book Cruise Ship Tourism 2nd Edition written by Ross Dowling and published by CABI. This book was released on 2017-01-25 with total page 623 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Download or read book Work life balance among cruise ship crews written by C. Schädel and published by Bachelor + Master Publication. This book was released on 2011-01-18 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Introduction: Every cruise passenger experiences the ever smiling, friendly faces, which care for all and everything. Working where others experience adventures, relax, restore their energies, and enjoy world-class services, has to be fun. It seems that working on a cruise ship is a very enviable job. But is it really? This paper examines the impact on personal costs, in terms of physical and emotional exhaustion, of performing outstanding service and work on cruise vessels for several months a year. Work-life balance meets many criteria of a popular common phrase: It seems that everybody has at least a rough idea what is meant by the term; its use is connected to positive association rather than negatives and so it is quite easy to attach many factors old as well as new ones- to its meaning. Therefore it is no wonder to meet in many Companies well known- job arrangements, which are titled now Work-life balance arrangements. The most common statements are: more flexible and family friendly working hours, followed by sport and leisure time offerings, nutrition counseling, further job training and a higher service for families to assist finding a child day-care. Nevertheless the general traditional academic discussion about the relationship between work and the rest of the life stands above the balance of job and family. So the scope has changed from (expectant) mothers and, especially younger, kids in former times, towards a higher concentration of diverse fields of life and job. Since there is no unified definition of the term, and within the academically and popular-science literature a multitude of different explanations and description exist, it is needed to define it by its single facets, Work, Life and Balance. Afterwards combine those to get a clear idea of the whole term. Work: activity involving mental or physical effort done in order to achieve a result; such activity as means of earning income; treated as a place where industrial or manufacturing processes are carried out . Life: the condition that distinguishes animals and plants from inorganic matter, including the capacity for growth, reproduction, functional activity, and continual change preceding death; a particular type or aspect of people s existence; vitality, vigour or energy . Balance: an even distribution of weight ensuring stability; mental or emotional stability; a condition in which different elements are equal or in the correct [...]
Download or read book Understanding Cross cultural Management written by Marie-Joëlle Browaeys and published by Pearson UK. This book was released on 2019 with total page 737 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the global nature of business today and the increasing diversity within the workforce of so many industries and organisations, a cross-cultural component in management education and training has become essential. This is the case for every type of business education, whether it be for aspiring graduates at the start of their careers or senior managers wishing to increase their effectiveness or employability in the international market. The 4th edition of Understanding Cross-Cultural Management has been adapted in line with the feedback from our many readers, and boasts new case study material based on recent research, as well as a stronger focus on Asian cultures, thereby providing more non-Western examples.
Download or read book Cruise Management written by Alexis Papathanassis and published by Springer Science & Business Media. This book was released on 2011-11-03 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
Download or read book Managing Cultural Diversity written by Heijden B. van der and published by Meyer & Meyer Verlag. This book was released on 2011 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looks at the way teams work, how people managed in organizations, and how it can understand the impact of organizational and national cultures. Includes a range of topics including team dynamics, managing human resources, and managing.
Download or read book Report on China s Cruise Industry written by Hong Wang and published by Springer. This book was released on 2018-02-24 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book contains 12 contributions that explain the current state of China’s cruise industry and future development. Dating from the 1960s and with the rapid development of over 50 years, the modern cruise industry has developed into one of the fastest growing industries with the most remarkable economic benefits in the global tourism and hospitality industry, known as a “golden industry on the golden waterway”. In recent years, with the gradual saturation of international cruise market and the eastward-moving trend of the center of cruise market, China has become a strategic emerging market with which international cruise lines have been competing. A number of international cruise lines, including Costa Crociere, Royal Caribbean Cruises, Princess Cruises, MSC Cruises, Star Cruises, Norwegian Cruise Line and Dream Cruises, have entered the cruise market in Mainland China.
Download or read book Key Issues in Organizational Communication written by Owen Hargie and published by Routledge. This book was released on 2004-02-24 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas. Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.
Download or read book Cruising in the Global Economy written by Christine B.N. Chin and published by Routledge. This book was released on 2016-12-05 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business of cruise tourism in recent years has commanded news media attention especially on issues of environmental pollution, passenger safety and worker rights, yet consumer interest in cruise vacations has not been adversely affected by negative publicity and it continues to grow at an average of 8-9% per annum. This unique mode of business focusing on the production and consumption of pleasure at sea and on land offers us an unprecedented opportunity to analyze the manner in which ongoing economic restructuring processes to bring about free markets in goods, services and labour can and does involve both life on land and at sea. This interdisciplinary analysis elicits an examination of states' relationship to the maritime regulatory structure governing ship ownership, management and operations, cruise lines' business strategies, development of port communities to capture cruise-related revenue, changing leisure consumption patterns and meanings, and the employment of foreign migrant workers as seafarers.
Download or read book Overbooked written by Elizabeth Becker and published by Simon and Schuster. This book was released on 2016-02-23 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Travel is no longer a past-time but a colossal industry, arguably one of the biggest in the world and second only to oil in importance for many poor countries. One out of 12 people in the world are employed by the tourism industry which contributes $6.5 trillion to the world's economy. To investigate the size and effect of this new industry, Elizabeth Becker traveled the globe. She speaks to the Minister of Tourism of Zambia who thinks licensing foreigners to kill wild animals is a good way to make money and then to a Zambian travel guide who takes her to see the rare endangered sable antelope. She travels to Venice where community groups are fighting to stop the tourism industry from pushing them out of their homes, to France where officials have made tourism their number one industry to save their cultural heritage; and on cruises speaking to waiters who earn $60 a month--then on to Miami to interview their CEO. Becker's sharp depiction reveals travel as a product; nations as stewards. Seeing the tourism industry from the inside out, the world offers a dizzying range of travel options but very few quiet getaways"--
Download or read book Employment Relations in the Hospitality and Tourism Industries written by Rosemary Lucas and published by Psychology Press. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry.
Download or read book Leading with Cultural Intelligence written by David A. Livermore and published by AMACOM/American Management Association. This book was released on 2010 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is CQ? And why do leaders need it in our increasingly connected world?
