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Book Older and Wiser

    Book Details:
  • Author : Jean E. Rhodes
  • Publisher : Harvard University Press
  • Release : 2020-08-18
  • ISBN : 0674248074
  • Pages : 241 pages

Download or read book Older and Wiser written by Jean E. Rhodes and published by Harvard University Press. This book was released on 2020-08-18 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Youth mentoring programs must change in order to become truly effective. The world’s leading expert shows how. Youth mentoring is among the most popular forms of volunteering in the world. But does it work? Does mentoring actually help young people succeed? In Older and Wiser, mentoring expert Jean Rhodes draws on more than thirty years of empirical research to survey the state of the field. Her conclusion is sobering: there is little evidence that most programs—even renowned, trusted, and long-established ones—are effective. But there is also much reason for hope. Mentoring programs, Rhodes writes, do not focus on what young people need. Organizations typically prioritize building emotional bonds between mentors and mentees. But research makes clear that effective programs emphasize the development of specific social, emotional, and intellectual skills. Most mentoring programs are poorly suited to this effort because they rely overwhelmingly on volunteers, who rarely have the training necessary to teach these skills to young people. Moreover, the one-size-fits-all models of major mentoring organizations struggle to deal with the diverse backgrounds of mentees, the psychological effects of poverty on children, and increasingly hard limits to upward mobility in an unequal world. Rhodes doesn’t think we should give up on mentoring—far from it. She shows that evidence-based approaches can in fact create meaningful change in young people’s lives. She also recommends encouraging “organic” mentorship opportunities—in schools, youth sports leagues, and community organizations.

Book The Science of Effective Mentorship in STEMM

Download or read book The Science of Effective Mentorship in STEMM written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-01-24 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mentorship is a catalyst capable of unleashing one's potential for discovery, curiosity, and participation in STEMM and subsequently improving the training environment in which that STEMM potential is fostered. Mentoring relationships provide developmental spaces in which students' STEMM skills are honed and pathways into STEMM fields can be discovered. Because mentorship can be so influential in shaping the future STEMM workforce, its occurrence should not be left to chance or idiosyncratic implementation. There is a gap between what we know about effective mentoring and how it is practiced in higher education. The Science of Effective Mentorship in STEMM studies mentoring programs and practices at the undergraduate and graduate levels. It explores the importance of mentorship, the science of mentoring relationships, mentorship of underrepresented students in STEMM, mentorship structures and behaviors, and institutional cultures that support mentorship. This report and its complementary interactive guide present insights on effective programs and practices that can be adopted and adapted by institutions, departments, and individual faculty members.

Book Handbook of Youth Mentoring

Download or read book Handbook of Youth Mentoring written by David L. DuBois and published by SAGE Publications. This book was released on 2013-04-30 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thoroughly updated Second Edition of the Handbook of Youth Mentoring presents the only comprehensive synthesis of current theory, research, and practice in the field of youth mentoring. Editors David L. DuBois and Michael J. Karcher gather leading experts in the field to offer critical and informative analyses of the full spectrum of topics that are essential to advancing our understanding of the principles for effective mentoring of young people. This volume includes twenty new chapter topics and eighteen completely revised chapters based on the latest research on these topics. Each chapter has been reviewed by leading practitioners, making this handbook the strongest bridge between research and practice available in the field of youth mentoring.

Book The Handbook of Mentoring at Work

Download or read book The Handbook of Mentoring at Work written by Belle Rose Ragins and published by SAGE Publications. This book was released on 2007-10-09 with total page 903 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This handbook is remarkable in that it provides a comprehensive and finely nuanced account of the diverse approaches that researchers, theorists,and practitioners have taken to mentoring by incorporating insights of someof the most widely known and respected researchers in careers and in mentoring...This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory, research, and practice." —Rebecca L. Weiler, Suzy D′Enbeau, Patrice M. Buzzanell, Purdue University "This handbook is poised to become a classic in career and mentoring literature with its potential long-term heuristic usefulness in generating new intersections among theory,research, and practice...it is encouraging that so much of the handbook establishes grounds for future communication research and relates directly to current trends in organizational and managerial communication." —MANAGEMENT COMMUNICATION QUARTERLY "Ragins and Kram—both scholars whose work ignited the field of mentoring some 20 years ago and has guided it ever since—have teamed up to produce this lucid and accessible compendium of research and theory on mentoring relationships at work. Bringing together an impressive group of scholars, this volume offers a comprehensive assessment of the current state of knowledge about mentoring, as well as an ambitious, theory-driven, practice-oriented agenda for future research. This book is an essential resource and could not be more timely as organizational scholars and practitioners alike grapple with the challenges of developing an ever more diverse workforce to meet the needs of an ever more global and technologically sophisticated organizational world." —Robin Ely, Harvard Business School "The most complete [reference] in mentoring. The most seminal thinkers and the most significant collection of essays in print. A must read for everyone concerned with growth and learning." —Warren Bennis, University of Southern California "This book is extremely timely. After two decades of research and debate, it provides a definitive guide to the study and practice of mentoring. In a world of looming talent shortages, it will prove an invaluable resource to reflective practitioners and organizational scholars alike. The authors should be congratulated for offering this tour de force of cutting-edge research and practice on mentoring while also charting new territories for future investigation." —Herminia Ibarra, INSEAD "From two of the leading theorists in the field of mentoring comes an extraordinary volume. Ragins and Kram have guided a stellar group of authors toward new heights in theory and practice. The book covers all the bases and provides multiple perspectives–some entirely new—that promise to be generative of innovative research and practice. No one interested in mentoring, neither scholar nor practitioner, can afford to ignore this remarkable book." —Lotte Bailyn, MIT Sloan School of Management "The explosion of interest in workplace mentoring today cries out for more robust research frameworks as well as new and better practical applications. This superb Handbook closes that gap by bringing together leading scholars and practitioners for a comprehensive overview of this fast-growing phenomenon. Researchers, students, human resources professionals and practicing managers alike–indeed, anyone who has been a mentor or mentee–will find this groundbreaking volume an indispensable companion." —John Alexander, Former President and Senior Advisor, Center for Creative Leadership The Handbook of Mentoring at Work: Theory, Research, and Practice brings together the leading scholars in the field in order to craft the definitive reference book on workplace mentoring. This state-of-the-art guide connects existing knowledge to cutting-edge theory, research directions, and practice strategies to generate the "must-have" resource for mentoring theorists, researchers, and practitioners. Editors Belle Rose Ragins and Kathy E. Kram address key debates and issues and provide a theory-driven road map to guide future research and practice in the field of mentoring. Key Features Takes a three-pronged approach: Organized into three parts—Research, Theory, and Practice. Breaks new theoretical ground in a time of change: The theory section extends the theoretical horizon by providing perspectives across related disciplines in order to enrich, enliven, and build new mentorship theory. Makes sense of research and planning new directions: The research part brings together leading scholars for the dual purpose of chronicling the current state of research in the field of mentoring and identifying important new areas of research. Builds bridges between research and practice: The practice part brings together leading mentoring practitioners to connect theory and research to practice, specifically, addressing how mentoring has changed over the past 20 years. Offers coherence within and across each section: At the beginning of each part, the editors provide a roadmap of the main themes—how they relate to one another, as well as to other parts of the book. Examines the impact of the changing landscape of careers: Framed within the new career landscape, the book incorporates changes in diversity, organizational structure, and technology. Intended Audience This complete and comprehensive volume defines the current state of the field, making it the ultimate resource for scholars, students, and practitioners pursuing research on mentoring and related phenomena. It can also be used as a core or supplementary text in graduate courses on mentoring in the fields of business & management, industrial & organizational psychology, education, social work, health care, nursing, communication, sociology, and criminal justice.

Book Stand by Me

    Book Details:
  • Author : Jean E. Rhodes
  • Publisher : Harvard University Press
  • Release : 2004-10-25
  • ISBN : 9780674016118
  • Pages : 180 pages

Download or read book Stand by Me written by Jean E. Rhodes and published by Harvard University Press. This book was released on 2004-10-25 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing upon work in the fields of psychology and personal relations, Rhodes outlines a model of youth mentoring, explores the potential that exists in such relationships, and also exposes the risk of unsuccessful mentoring relationships.

Book Critical Mentoring

    Book Details:
  • Author : Torie Weiston-Serdan
  • Publisher : Taylor & Francis
  • Release : 2023-07-03
  • ISBN : 1000977110
  • Pages : 100 pages

Download or read book Critical Mentoring written by Torie Weiston-Serdan and published by Taylor & Francis. This book was released on 2023-07-03 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the concept of critical mentoring, presenting its theoretical and empirical foundations, and providing telling examples of what it looks like in practice, and what it can achieve. At this juncture when the demographics of our schools and colleges are rapidly changing, critical mentoring provides mentors with a new and essential transformational practice that challenges deficit-based notions of protégés, questions their forced adaptation to dominant ideology, counters the marginalization and minoritization of young people of color, and endows them with voice, power and choice to achieve in society while validating their culture and values.Critical mentoring places youth at the center of the process, challenging norms of adult and institutional authority and notions of saviorism to create collaborative partnerships with youth and communities that recognize there are multiple sources of expertise and knowledge. Torie Weiston-Serdan outlines the underlying foundations of critical race theory, cultural competence and intersectionality, describes how collaborative mentoring works in practice in terms of dispositions and structures, and addresses the implications of rethinking about the purposes and delivery of mentoring services, both for mentors themselves and the organizations for which they work. Each chapter ends with a set of salient questions to ask and key actions to take. These are meant to move the reader from thought to action and provide a basis for discussion.This book offers strategies that are immediately applicable and will create a process that is participatory, emancipatory and transformative.

Book Peer Coaching

    Book Details:
  • Author : Les Foltos
  • Publisher : Corwin Press
  • Release : 2013-08-06
  • ISBN : 1452257345
  • Pages : 232 pages

Download or read book Peer Coaching written by Les Foltos and published by Corwin Press. This book was released on 2013-08-06 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide trains teachers to help each other refine their classroom strategies and tailor them to 21st Century needs. Insights include how peer coaching involves much more than just one teacher offering another advice, how a coaching relationship is first built on trust, and then on the willingness to take risks, and why peer coaching should focus on adapting teaching methods to the technological future of education.

Book Creative Mentorship and Career Building Strategies

Download or read book Creative Mentorship and Career Building Strategies written by Mary Pender Greene and published by Oxford University Press. This book was released on 2015-01-09 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: There has been a paradigm shift as to how professional knowledge is passed on. It no longer happens naturally through traditional corporate grooming and succession rituals. With less time, lower budgets, and more uncertainty, traditional mentorship models don't work in today's economy. The recent dramatic upheaval in the professional landscape has radically altered how 21st century professionals can most effectively cultivate career success. Creative Mentorship brings the most advanced mentoring methods out of the Fortune 500 boardroom and into your classroom, conference room, or even your living room, giving everyone access to groundbreaking and innovative mentoring methods utilized by today's most powerful and influential professionals. Mary Pender Greene draws upon more than 20 years of experience as a therapist, career coach, and successful executive to codify her personal system for career development, the Virtual Personal Board of Directors (VPBOD). Creative Mentorship features engaging exercises and worksheets as well as practical methods and strategies that will transform the way you approach career development. Creative Mentorship guides you, step-by-step, through the process of building your own Virtual Personal Board of Directors. Creative Mentorship will show you how to select specialized mentors who will accompany and assist you on your path to career success. A toolbox of tactics, strategies, and rules of engagement will ensure that you fully assimilate the VPBOD networking strategy, learn how to best leverage its innovative tactics, and ultimately integrate this revolutionary mentoring methodology into every aspect of your professional life. Creative Mentorship will enable you to achieve your most ambitious dreams and make your ultimate professional goals a reality.

Book The Mentor s Guide

Download or read book The Mentor s Guide written by Lois J. Zachary and published by John Wiley & Sons. This book was released on 2005-01-28 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoughtful and rich with advice, The Mentor's Guide explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on worksheets and exercises in this unique resource. Readers will learn how to: Assess their readiness to become a mentor Establish the relationship Set appropriate goals Monitor progress and achievement Avoid common pitfalls Bring the relationship to a natural conclusion "The greatest gift one can give, other than love, is to help another learn! Every leader who cares about nurturing talent and facilitating excellence will find this book a joy to read and a jewel to share." --Chip R. Bell, author of Managers as Mentors

Book Mentoring in Schools

    Book Details:
  • Author : Haili Hughes
  • Publisher : Crown House Publishing Ltd
  • Release : 2021-02-10
  • ISBN : 1785835459
  • Pages : 203 pages

Download or read book Mentoring in Schools written by Haili Hughes and published by Crown House Publishing Ltd. This book was released on 2021-02-10 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forewords by Professor Rachel Lofthouse and Reuben Moore. With low early career teacher retention rates and the introduction of the Department for Education's new Early Career Framework, the role of mentor has never been so important in helping to keep teachers secure and happy in the classroom. Haili Hughes, a former senior leader with years of school mentoring experience, was involved in the consultation phase of the framework's design - and in this book she imparts her wisdom on the subject in an accessible way. Haili offers busy teachers a practical interpretation of how to work with the Early Career Framework, sharing practical guidance to help them in the vital role of supporting new teachers. She also shares insights from recent trainee teachers, as well as more established voices in education, to provide tried-and-tested transferable tips that can be used straight away.

Book The Wiley International Handbook of Mentoring

Download or read book The Wiley International Handbook of Mentoring written by Beverly J. Irby and published by John Wiley & Sons. This book was released on 2020-03-10 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first collection in the area of mentoring that applies theory to real-world practice, research, programs, and recommendations from an international perspective In today’s networked world society, mentoring is a crucial area for study that requires a deep international understanding for effective implementation. Despite the immense benefits of mentoring, current literature on this subject is surprisingly sparse. The Wiley International Handbook of Mentoring fills the need for a comprehensive volume of in-depth information on the different types of mentoring programs, effective mentoring practices, and emerging practical and applicable theories. Based on sound research methodologies, this unique text presents original essays by experts from over ten different countries, demonstrating the ways mentoring can make a difference in the workplace and in the classroom; these experts have an understanding of mentoring worldwide having worked in mentoring in over forty countries. Each of the Handbook’s four sections—mentoring paradigms, practices, programs, and possibilities—include a final synthesis chapter authored by the section editors that captures the essence of the lessons learned, applies a global context, and recommends research avenues for further exploration. This innovative volume demonstrates how mentoring in any culture can help employees to complete tasks and advance in their positions, aid in socialization and assimilation in various settings, provide diverse groups access to resources and information, navigate through personalities, politics, policies, and procedures, and much more. Offers an inclusive, international perspective that supports moving mentoring into a discipline of its own and lays a theoretical foundation for further research Shows how emerging practical theories can be implemented in actual programs and various scenarios Examines a wide range of contemporary paradigms, practices, and programs in the field of mentoring, including a panorama of introspections on mentoring from international scholars and practitioners Includes historical and epistemological content, background information and definitions, and overviews of fundamental aspects of mentoring The Wiley International Handbook of Mentoring is an essential volume for a global readership, particularly teachers of mentoring courses, trainers, and researchers and practitioners in a variety of fields such as business, education, government, politics, sciences, industry, or sports.

Book Who You Know

    Book Details:
  • Author : Julia Freeland Fisher
  • Publisher : John Wiley & Sons
  • Release : 2018-08-14
  • ISBN : 1119452929
  • Pages : 198 pages

Download or read book Who You Know written by Julia Freeland Fisher and published by John Wiley & Sons. This book was released on 2018-08-14 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve student outcomes with a new approach to relationships and networks Relationships matter. Who You Know explores this simple idea to give teachers and school administrators a fresh perspective on how to break the pattern of inequality in American classrooms. It reveals how schools can invest in the power of relationships to increase social mobility for their students. Discussions about inequality often focus on achievement gaps. But opportunity is about more than just test scores. Opportunity gaps are a function of not just what students know, but who they know. This book explores the central role that relationships play in young people’s lives, and provides guidance for a path forward. Schools can: Integrate student support models that increase access to caring adults in students’ lives Invest in learning models that strengthen teacher-student relationships Deploy emerging technologies that expand students’ networks to experts and mentors from around world Exploring the latest tools, data, and real-world examples, this book provides evidence-based guidance for educators looking to level the playing field and expert analysis on how policymakers and entrepreneurs can help. Networks need no longer be limited by geography or circumstance. By making room for relationships, K-12 schools can transform themselves into hubs of next-generation learning and connecting. Who You Know explains how.

Book Teach to Work

Download or read book Teach to Work written by Patricia Alper and published by Routledge. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United States is abundantly rich in adults with "know how." By connecting mentors -- educated adults with expertise and knowledge -- with mentees -- teens and young adults who lack motivation, experience, and role models in their lives -- we can begin to close this gap dramatically. We can prepare the next generation for the jobs of tomorrow by adding real-world, project based experience to their education. Teach to Work is a call to action for mentors currently sitting on the sidelines. Whether you are a banker, lawyer, architect, accountant, engineer, IT specialist, or artist, you have the experience and skillset to become an ambassador of talent, grit, and transferable skills. The book provides a step-by-step guide to help professionals share their knowledge with the next generation of workers through this intergenerational experience. Based on Alper's fifteen years of mentoring inner-city high-school students, Teach to Work proves how corporations, professionals, and boomers can have a significant impact on the professional future of America's youth. Drawing from real-life stories and letters received from students, teachers, and fellow mentors describing pride of accomplishment, Alper helps professionals embark on this journey to transform lives, mentoring one student at a time.

Book Nurse Leadership and Management

    Book Details:
  • Author : Joyce J. Fitzpatrick, PhD, MBA, RN, FAAN
  • Publisher : Springer Publishing Company
  • Release : 2022-09-30
  • ISBN : 0826177956
  • Pages : 637 pages

Download or read book Nurse Leadership and Management written by Joyce J. Fitzpatrick, PhD, MBA, RN, FAAN and published by Springer Publishing Company. This book was released on 2022-09-30 with total page 637 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The authors of this book are innovators, strategists, provocateurs, transformational leaders, and compassionate clinicians. Their advice is based on evidence and years of experience and serves as a guide for leaders to overcome constraints and lead the nation to better health. While the content is foundational for new leaders and executives, the advice from these leaders is an inspiration to all." –Deborah Zimmermann, DNP, RN, NEA-BC, FAAN Chief Executive Officer, DAISY Foundation President-elect, American Organization for Nursing Leadership Global Advisory Board Member, Marian K. Shaughnessy Nurse Leadership Academy –Erik Martin, DNP, RN, CENP VP, Patient Care Services, and Chief Nursing Officer, Norton Children's Hospital President, American Organization for Nursing Leadership Inaugural Coldiron Fellow, Marian K. Shaughnessy Nurse Leadership Academy American Nurses Association, Healthcare Finance Management Association Distinguished by its accomplished Editor and Contributor team, this innovative leadership and management text for graduate nursing students is unique in its focus on relationships, communications, and emotional intelligence at all stages of the nurse’s career. Filled with practical content demonstrating how leadership skills are a key component of management, the text examines specific nursing roles—nurse managers, leaders, and executives—while incorporating the most recent AACN, AONL, and ANA competencies. Case examples demonstrate leadership and management responsibilities in a variety of scenarios, and in-depth, comprehensive case studies at the end of the book address complex issues relating to content from the text. The contributors include a diverse and accomplished team of Nurse Leaders with experience in clinical, administrative, executive, and academic settings. Organizations and schools represented by the author team include: American Nurses Association American Organization for Nursing Leadership Association for Leadership Science in Nursing Cleveland Clinic DAISY Foundation Eisenhower Health Frances Payne Bolton School of Nursing, Case Western Reserve University New York University New York-Presbyterian Weill-Cornell Medical Center University of Texas MD Anderson Cancer Center Chapters follow a structured format and address leadership, professionalism, relational leadership in practice, social determinants of health, telehealth, innovation, strategic planning, finance and budgeting, and governance. Student activities are included throughout the text, and case examples encourage students to assess their own skills and put learning into practice. Learning objectives and study questions in each chapter reinforce content and emphasize different competencies required for executives and managers. Role-playing exercises help facilitate effective relationship and communication skills, and Instructor resources provide learning activities and teaching strategies for molding future nurse leaders. Key Features: Contributor team includes top-level nurse leaders experienced in healthcare system administration Underscores the importance of relationships and emotional intelligence in skillful nursing leadership and management Demonstrates specific nursing roles and practical applications through abundant, high-quality case studies Clearly distinguishes between different leadership competencies Offers role-playing exercises to improve relationship and communication skills Provides abundant instructor resources including PowerPoints and an Instructor's Manual that includes learning activities and teaching strategies

Book Entering Mentoring

    Book Details:
  • Author : Christine Pfund
  • Publisher : W. H. Freeman
  • Release : 2015-01-31
  • ISBN : 9781464184901
  • Pages : pages

Download or read book Entering Mentoring written by Christine Pfund and published by W. H. Freeman. This book was released on 2015-01-31 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The mentoring curriculum presented in this manual is built upon the original Entering Mentoring facilitation guide published in 2005 by Jo Handelsman, Christine Pfund, Sarah Miller, and Christine Maidl Pribbenow. This revised edition is designed for those who wish to implement mentorship development programs for academic research mentors across science, technology, engineering and mathematics (STEM) and includes materials from the Entering Research companion curriculum, published in 2010 by Janet Branchaw, Christine Pfund and Raelyn Rediske. This revised edition of Entering Mentoring is tailored for the primary mentors of undergraduate researchers in any STEM discipline and provides research mentor training to meet the needs of diverse mentors and mentees in various settings.

Book Being an Effective Mentor

Download or read book Being an Effective Mentor written by Kathleen Feeney Jonson and published by Corwin Press. This book was released on 2008-04-17 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strengthen your mentoring skills to significantly impact a new teacher′s career! A skilled mentor can make a major difference in helping novice teachers succeed and thrive during that all-important first year. This updated edition of the best-selling book, Being an Effective Mentor strengthens practicing mentors′ skills with updated strategies to help protégés develop confidence and expertise as teachers. Educator and mentoring expert Kathleen Feeney Jonson identifies the skills and experiences that nurture beginning teachers and provides specific, research-based techniques for mentors, such as demonstration teaching, positive observation and feedback, informal communication, role modeling, and providing direct assistance. Readers will find guidance for using reflections to promote discovery, an action plan for professional development, and month-by-month mentoring activities for building productive mentor/mentee relationships and promoting best teaching practices. This second edition demonstrates how to help new instructors improve instructional, interpersonal, and coping skills; examines the components of successful mentoring initiatives; and offers new information on: The stages of teacher needs and development Professional growth for long-term teaching success Assessment of student work Working with difficult mentees The role of mentors within teacher induction programs This straightforward resource helps mentors guide beginning teachers on a rewarding and satisfying path of careerlong development and offers invaluable assistance for administrators who plan to establish a mentoring program or revitalize an existing one.

Book Workplace Communication for the 21st Century

Download or read book Workplace Communication for the 21st Century written by Jason S. Wrench Ph.D. and published by Bloomsbury Publishing USA. This book was released on 2013-01-09 with total page 790 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication—for both personal benefit and to the entity as a whole. Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line explains and simplifies what organizational communication scholars have learned, presenting this knowledge so that it can be easily applied to generate tangible benefits to employees and employers as they face everyday challenges in the real world. This two-volume work discusses internal organizational and external organizational communication separately, first explaining how communication functions within the confines of a modern organization, then addressing how organizations interact with various stakeholders, such as customers, clients, and regulatory agencies. The expert contributors provide a thorough and insightful view on organizational communication and supply a range of strategies that will be useful to practitioners and academics alike.