Download or read book Conflict Resolution for the Helping Professions written by Allan Edward Barsky and published by Oxford University Press. This book was released on 2017 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Module I: foundations of conflict resolution, peace, and restorative justice -- The mindful practitioner -- The theoretical bases of conflict resolution -- Restorative justice -- Module II: negotiation -- Power-based negotiation -- Rights-based negotiation -- Interest-based negotiation -- Module III: mediation -- Transformative mediation -- Family mediation and a therapeutic approach -- Module IV: additional methods of conflict resolution -- Group facilitation -- Advocacy.
Download or read book Conflict Resolution for the Helping Professions written by Allan Barsky and published by Oxford University Press. This book was released on 2014-05-07 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: Barsky's hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, advocates, facilitators, and peacebuilders. Readers will learn how to analyze conflict situations and develop theory-based strategies that can be used to intervene in an ethical and effective manner. Examples and exercises demonstrate how to apply conflict resolution skills when working with individuals, families, groups, organizations, and diverse communities. Conflict Resolution for the Helping Professions is the only current conflict resolution textbook designed specifically for social work, psychology, criminal justice, counseling, and related professions.
Download or read book Up Down and Sideways written by Patricia M. Buhler and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In one recent survey of 400 companies with at least 100,000 employees, the companies cited an average loss per company of $62.4 million per year because of inadequate communication to and between employees.\ \In another survey, 80 percent of HR professionals reported interpersonal communication as very important when advancing their careers. Perhaps more telling, directors and C-suite executives placed an even higher value on the need for interpersonal skills in the HR role: A total of 87 percent of directors and 83 percent of C-suite executives identified these skills as primary for success.\ \The HR practitioner with strong communication skills will be strategically positioned to have a great impact in the workplace. The role of HR professionals has become increasingly complex--and is likely to become even more complicated in the foreseeable future. Today's HR professionals have taken on a more strategic role that has increased their visibility throughout their organizations. \\As strategic business partners, HR professionals interact with executives, line managers, rank-and-file employees, and outside stakeholders. With this increased visibility comes an opportunity to influence the organization and its strategic objectives. This opportunity, however, depends in large part on the HR professional's ability to effectively communicate up (to superiors), down (to subordinates), and sideways (to peers).\ \Up, Down, and Sideways: High-Impact Verbal Communication for HR Professionals was written to help HR practitioners--at all levels--become better verbal communicators, thereby making them better at their jobs and more valuable to their companies. In addition to general public and interpersonal speaking tips sprinkled throughout, the book specifically addresses the many hats of the HR professional. Whether in a generalist or specialist role, HR practitioners' wide range of responsibilities can only be effectively met with strong communication skills. Staffing the firm, training employees, developing and implementing policies, and integrating HR needs with the overall organization are all responsibilities that require effective communication.\ \Just as the SHRM's HR Competency Model helps individuals "develop a road map to achieve your HR professional goals," this book draws on the application of those competencies to assist the HR professional in making a measurable impact on the organization's goals and outcomes.\ \- See more at: http://www.shrm.org/Publications/Books/Pages/Up-Down-and-Sideways.aspx#sthash.4kqMAUU8.dpuf.
Download or read book Effective Communication for Nursing Associates written by Kerry Welch and published by Learning Matters. This book was released on 2022-04-26 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation. Key features - Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018) - Case studies, activities and other learning features help you master your skills - Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitioner
Download or read book Effective Communication for Health Professionals E Book written by Elsevier Inc and published by Elsevier Health Sciences. This book was released on 2019-09-04 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: - NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace - NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. - NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. - UPDATED! Content reflects the most current communication tools for the modern healthcare setting. - NEW! Full-color design and art program promote engagement. - NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. - NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.
Download or read book Effective Communication Skills for Health Professionals written by Philip Burnard and published by Nelson Thornes. This book was released on 1997 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work discusses strategies for teaching, presentation, computing, listening, management and interview skills within each area.
Download or read book Effective Communication for the Helping Professions written by Jennifer MacLennan and published by . This book was released on 2007 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Effective Communication written by Neil Thompson and published by Bloomsbury Publishing. This book was released on 2018-03-14 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically. Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson's characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.
Download or read book Essential Interviewing Skills for the Helping Professions written by Nicole Nicotera and published by Oxford University Press. This book was released on 2018-05-24 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential Interviewing Skills for the Helping Professions reaches beyond most other essential skills for clinical interviewing books with its emphasis on social justice, attention to the role of microaggressions in clinical practice, and the upmost importance of practitioner wellness as integral to longevity in the helping professions. Each chapter addresses interviewing skills that are foundational to the helping professions from mental health to physical health, includes detailed exercises, addresses social justice, and discusses practitioner wellness opportunities. Sometimes clients' stories are fraught with trauma, other times their stories are bound within generations of substance addiction or family violence, while other clinical stories present personal and social obstacles that arise from years of oppression at the hands of prejudice and discrimination. This book therefore goes beyond the basic ideas of choosing when to use an open question or to reflect emotions by covering how to integrate social justice and knowledge of power, privilege, and oppression into the interviewing arena. Essential interviewing skills require the practitioner to not only purposefully listen to the client's story, but also to be self-aware and willing to acknowledge mistakes and learn from them. The work of the clinical interviewer is a continuous challenge of balancing listening, responding, action, and self-awareness, and this book is designed to help.
Download or read book Skills for Helping Professionals written by Anne M. Geroski and published by SAGE Publications. This book was released on 2016-01-04 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written specifically for non-clinical undergraduate students, but also relevant to graduate studies in helping professions, Skills for Helping Professionals, by Anne M. Geroski focuses on helping students develop the skills they need to effectively initiate and maintain helping relationships. After exploring the literature identifying critical components of helping relationships and briefly reviewing developmental and helping theories, the text covers such topics as the helping process, self-awareness, and ethics in helping, and then focuses on specific helping skills such as listening and hearing, empathy, reflecting, paraphrasing, questioning, clarifying, exploring, and offering feedback, encouragement, and psycho-education. The final chapters focus on individuals in crisis and helping in groups.
Download or read book Effective Interpersonal and Team Communication Skills for Engineers written by Clifford Whitcomb and published by John Wiley & Sons. This book was released on 2012-12-20 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents key principles of communication that support clear exchanges in a technical context and help engineers learn effective communication skills Effective communication is a necessity for engineers. Even minor on-the-job misunderstandings can cost time, money, or worse. Yet even though recent studies show that improved communication makes for better engineers, the ability to speak clearly and listen carefully have historically been considered "soft skills" and are not typically or explicitly addressed in engineering programs. Working from basic units called microskills, Effective Interpersonal and Team Communication Skills for Engineers shows readers, one step at a time, how to engage, listen, manage conflict, and influence others with highly constructive, repeatable communication exchanges. This career-enhancing handbook: Presents communication skills for both technical issues and social situations in an engineering context Breaks skills down to elemental usage forms as microskills Includes plenty of practice exercises, case studies, and self-assessment tools Helps develop higher-level skills for more complex situations, such as dealing with confrontation and conflict negotiation Features a direct, user-friendly, practice-oriented format Effective Interpersonal and Team Communication Skills for Engineers is a must-have guide for professionals and an important supplement for engineering programs at all levels.
Download or read book AI Powered Productivity written by Dr. Asma Asfour and published by Asma Asfour. This book was released on 2024-07-29 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, "AI-Powered Productivity," aims to provide a guide to understanding, utilizing AI and generative tools in various professional settings. The primary purpose of this book is to offer readers a deep dive into the concepts, tools, and practices that define the current AI landscape. From foundational principles to advanced applications, this book is structured to cater to both beginners and professionals looking to enhance their knowledge and skills in AI. This book is divided into nine chapters, each focusing on a specific aspect of AI and its practical applications: Chapter 1 introduces the basic concepts of AI, its impact on various sectors, and key factors driving its rapid advancement, along with an overview of generative AI tools. Chapter 2 delves into large language models like ChatGPT, Google Gemini, Claude, Microsoft's Turing NLG, and Facebook's BlenderBot, exploring their integration with multimodal technologies and their effects on professional productivity. Chapter 3 offers a practical guide to mastering LLM prompting and customization, including tutorials on crafting effective prompts and advanced techniques, as well as real-world examples of AI applications. Chapter 4 examines how AI can enhance individual productivity, focusing on professional and personal benefits, ethical use, and future trends. Chapter 5 addresses data-driven decision- making, covering data analysis techniques, AI in trend identification, consumer behavior analysis, strategic planning, and product development. Chapter 6 discusses strategic and ethical considerations of AI, including AI feasibility, tool selection, multimodal workflows, and best practices for ethical AI development and deployment. Chapter 7 highlights the role of AI in transforming training and professional development, covering structured training programs, continuous learning initiatives, and fostering a culture of innovation and experimentation. Chapter 8 provides a guide to successfully implementing AI in organizations, discussing team composition, collaborative approaches, iterative development processes, and strategic alignment for AI initiatives. Finally, Chapter 9 looks ahead to the future of work, preparing readers for the AI revolution by addressing training and education, career paths, common fears, and future trends in the workforce. The primary audience for the book is professionals seeking to enhance productivity and organizations or businesses. For professionals, the book targets individuals from various industries, reflecting its aim to reach a broad audience across different professional fields. It is designed for employees at all levels, offering valuable insights to both newcomers to AI and seasoned professionals. Covering a range of topics from foundational concepts to advanced applications, the book is particularly relevant for those interested in improving efficiency, with a strong emphasis on practical applications and productivity tools to optimize work processes. For organizations and businesses, the book serves as a valuable resource for decision-makers and managers, especially with chapters on data-driven decision-making, strategic considerations, and AI implementation. HR and training professionals will find the focus on AI in training and development beneficial for talent management, while IT and technology teams will appreciate the information on AI tools and concepts.
Download or read book Field Experience written by Naijian Zhang and published by SAGE Publications. This book was released on 2015-02-11 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: A blueprint for doing clinical work in field experience, this practical book aids students in developing their professional identity on their journey toward becoming a counselor. Authors Naijian Zhang and Richard D. Parsons help students integrate the knowledge they learn across the curriculum by presenting a roadmap of how to start, navigate, and finish a practicum or internship. Throughout the book, coverage of CACREP standards, case illustrations, exercises, and real-life examples create an accessible overview of the entire transitioning process. Field Experience is part of the SAGE Counseling and Professional Identity Series, which targets specific competencies identified by CACREP (Council for Accreditation of Counseling and Related Programs).
Download or read book Communication Skills for Business Professionals written by Celeste Lawson and published by Cambridge University Press. This book was released on 2019-06-12 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.
Download or read book Becoming an Ethical Helping Professional written by Rita Sommers-Flanagan and published by John Wiley & Sons. This book was released on 2015-05-19 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engaging way to cover ethical choices in counseling settings This guide will take readers on a wide-ranging tour of ethics—covering both the theoretical and practical aspects of providing sound, ethical care. In addition to invaluable information, this book provides access to chapter objectives, candid case studies, stories from both students and counselors, questions for reflection, and student discussion activities. Coverage goes beyond a laundry-list approach to rules of conduct, and plumbs the philosophical roots embedded in today's professional codes. Engaging case studies explore how ethical rules and principles apply in various real-world settings and specialties. After covering ethical philosophies, codes, and standards, Becoming an Ethical Helping Professional further discusses: The helping relationship from beginning to end Confidentiality and trust Boundaries, roles, and limits Assessment: peering through the right lens Research, efficacy, and competence John & Rita Sommers-Flanagan have written an exceptional resource that considers both the process and the content of making ethical choices as a counselor or psychotherapist.
Download or read book Critical Thinking for Helping Professionals written by Eileen Gambrill and published by Oxford University Press. This book was released on 2017-04-25 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical thinking values, skills, and knowledge are integral to evidence-based practice in the helping professions. Inflated claims of knowledge, both in the media as well as in the peer-reviewed literature, show critical thinking to be ever more important to decrease the influence of marketing in the guise of scholarship. Practitioners must be able and willing to think critically about decisions that affect clients' lives. This requires minimizing the influence of cognitive and affective biases, such as hindsight bias, and avoiding misleading framing of problems that may harm clients but contribute to the profit of involved industries (e.g. ignoring environmental sources of distress and focusing on client characteristics). This book continues to focus on engaging students as active participants in exercises designed to hone their critical thinking skills, drawing on related research and theory in a variety of related areas, including judgement and decision making. Exercises are included to help students enhance their skills in the process of evidence-based practice, including posing clear, relevant questions and locating and critically appraising related research. This fourth edition of Critical Thinking for Helping Professionals is for students of helping professions including social work, nursing, counseling, and psychology. Decision-making skills guided by an ethical compass are vital in all helping professions.
Download or read book Charting Your Course for Effective Communication written by Aileen Ellis and published by . This book was released on 2009 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt:
