Download or read book Economy in Retail Service written by United States. Council national defense. Commercial economy board and published by . This book was released on 1918 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Economics of Retailing and Distribution written by Roger R. Betancourt and published by Edward Elgar Publishing. This book was released on 2005-01-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book should become a standard reference in the field. . . It combines rigorous modeling with sophisticated econometrics and includes telling examples to illustrate general principles. Dennis C. Mueller, University of Vienna, Austria This book provides a uniform and coherent approach to the analysis of distribution systems in general and retail systems in particular. It develops the fundamentals of retail demand and supply, and demonstrates how the provision of distribution services is a principal determinant of economic outcomes in retail exchanges for both retailers and their customers, as well as for other agents such as suppliers and franchisors. The author integrates the existing literature with new applications to provide novel insights into the multi-product nature of retailing, the service aspects of packaging, and the evolution of retail formats such as supermarkets, non-store retailers (including the Internet) and shopping centers. He illustrates how the complementarity that underlies retail activities leads to lower average prices for customers. This integrative process also brings out the role of distribution services as mechanisms to exercise economic power. This is evident not only in channels of distribution but in the evolution of Wal-Mart and the development of franchise contracts. The author also identifies the crucial differences between the retailing of goods and the retailing of services. This impressive volume skilfully integrates conceptual, theoretical and empirical research to analyse critical issues in the economics of retailing and distribution. It will be required reading for academics and professional economists interested in industrial organization, marketing, applied microeconomics and business.
Download or read book Economy in Retail Service written by United States. Council of National Defense and published by . This book was released on 1918 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Download or read book Bulletin National Electric Light Association written by National Electric Light Association and published by . This book was released on 1918 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Service Management written by Jay Kandampully and published by Springer Science & Business Media. This book was released on 2011-12-09 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grönroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in today’s competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership, W.P. Carey School of Business, Arizona State University
Download or read book The Market Makers written by Gary G. Hamilton and published by OUP Oxford. This book was released on 2011-02-24 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: In eleven chapters by leading scholars, The Market Makers provides a detailed but highly readable analysis of how retailers have become the leading drivers of the new global economy. The analytic core is the "market-making perspective," which refocuses economic analysis away from factories and production to markets and market-making.
Download or read book Services and the Knowledge Based Economy written by Mark Boden and published by Routledge. This book was released on 2019-07-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 2000. Over the past two decades, the service sector have increased dramatically and now occupy the largest share of the economy of advanced industrial societies. Certain business services are regularly cited as evidence for the emergence of a "knowledge economy". In this pioneering book, leading researchers in the fields of service industries and innovation studies investigate the reasons for the growth of the service sectors and this emergent knowledge economy. Drawing on material as diverse as macroeconomic statistics and firm-level case studies, the contributors demonstrate that services are often important innovators in their own right, as well as contributing to innovation and economic performance in their user industries. The question of how far services are special cases, and what specific processes and trajectories characterize their innovative activity is treated systematically. Additionally, a variety of original analyses and information resources are presented. This book should be of value to the student of the modern industrial society, to those seeking to forge policies appropriate to the new context of economic development, and to researchers who are confronting the challenges of the knowledge economy.
Download or read book Dynamic Retailing in the Modern Economy written by National Retail Merchants Association and published by . This book was released on 1954 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Greentailing and Other Revolutions in Retail written by Neil Z. Stern and published by John Wiley & Sons. This book was released on 2008-09-22 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: An introduction to greentailing and the five other biggest trends in the retail business In their newest book on retailing, authors Stern and Ander examine the revolutions occurring in the retail marketplace, with particular emphasis on the influential green trend in retailing, or Greentailing. Greentailing is capitalizing on the huge and growing demand for organic, sustainable and wellness-related products. As it evolves, greentailing will force both suppliers and retailers alike in every category to take notice. Leading edge greentailers like Whole Foods and Wal*Mart continue to grow and innovate at rates much faster than traditional competitors, and are forcing competitive responses. The authors explain how any retail store or manufacturer can implement these ideas and raise profits, using case studies from successful greentailers. In addition to greentailing, the book examines five other top retail trends: Demographic Shifts Provide Retail Opportunities Moving Up the Ladder—Growth of Experiential Retailing—How to Drive Sales and Profits Beyond Price Getting Outside the Box—New Ways to Reach the Consumer—The Growth of Non-Store Retailing Selling Services, Not Just products Brands Going Retail—The Battle for Control of the Customer Very much a follow up to their first book, Winning at Retail: Developing a Sustained Model for Retail Success, Greentailing and Other Revolutions in Retail addresses all the latest trends in the retail industry and presents unbeatable advice on quickly responding to changes in customer demographics and competition. Retail is all about the customer, and as customers and their tastes change, this one-of-a-kind resource shows retailers and manufacturers how to keep up and innovate.
Download or read book The Economics of Services written by Gary Akehurst and published by Psychology Press. This book was released on 1987 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1988. Routledge is an imprint of Taylor & Francis, an informa company.
Download or read book Superior Customer Value written by Art Weinstein and published by Routledge. This book was released on 2018-12-07 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing market performance. By benchmarking the best companies in the world, Weinstein shows students and marketers what it really means to create exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework – speed, service, selection, solutions and sociability. Other valuable tools such as the Customer Value Funnel, Service-Quality-Image-Price (SQIP) framework, SERVQUAL, and the Customer Value/Retention Model frame the reader’s thinking on how to improve marketing operations to create customer-centered organizations. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value pricing, customer engagement, relationship marketing and technology, marketing metrics and customer loyalty and retention. Built on a solid research basis, this practical and action-oriented book will give students and managers an edge in improving their marketing operations to create superior customer experiences.
Download or read book Consumer Services and Economic Development written by Colin C. Williams and published by Psychology Press. This book was released on 1997 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer Services and Economic Development evaluates the role of consumer services as motors for local economic development in contemporary advanced economies. The contributions that specific consumer service industries are making to local economic development are analysed. Tourism, sports, universities, retailing and the cultural industries are each examined in turn. Following this, the roles that the consumer services sector are playing in economic regeneration are investigated in a number of different contexts: a global city; several contrasting urban areas; and a rural locality. In each case, whether consumer services have taken a lead or supportive role in local economic development is surveyed, and their effectiveness in promoting economic regeneration is evaluated. This book dispels the common myth that consumer services are residual activities dependent upon other economic sectors for their vitality and viability. Providing a comprehensive overview and evaluation of the contributions of the consumer services sector to economic development, this book reveals the need for a fundamental reconceptualization of both the function of services in particular and economic development theory and practice more generally.
Download or read book Services Industries and the Knowledge based Economy written by Canada. Industry Canada and published by University of Calgary Press. This book was released on 2006 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services industries account for almost three-quarters of both gross domestic product and employment in Canada, a trend that Canada shares with other G-7 countries. Furthermore, the services sector has been responsible for most of Canada's employment creation and much of its productivity growth over the past decade and the sector's importance to the Canadian economy continues to increase. Thirty renowned experts contribute to this volume, which is aimed at better understanding the dynamics of Canadian services industries and identifying the types of policies most likely to improve their innovation and productivity performance.
Download or read book Priorities And Pathways In Services Reform Part Ii Political Economy Studies written by Christopher Findlay and published by World Scientific. This book was released on 2013-10-10 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services markets remain highly regulated and international trade and investment is restricted. Previous works have identified the scope for significant gains from trade, yet those results are often debated and the progress on reform has been slow. Parts I and II in Priorities and Pathways in Services Reform help fill the gap in the research around this debate. Part I — Quantitative Studies contains up-to-date assessment and evaluations of the impact of policy in a range of services markets in different countries (through cross-country modelling of the impacts of a reform program). Part II — Political Economy Studies builds on this to address the understanding of what makes a reform successful, going beyond a quantification of the benefits of reform. This book fills that gap by reporting and reviewing the experience of reform across different sectors and countries. Ten key lessons are identified for successful reform. Readers will find fresh insights into managing complex issues in services reform.
Download or read book Front Line Workers in the Global Service Economy written by Giovanna Fullin and published by Routledge. This book was released on 2021-06-17 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week—whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month. Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry—a retail sector made of large chains of stores selling fashion garments at low prices—and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers’ stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.
Download or read book Managing the Service Economy Prospects and Problems written by Fishman-Davidson Center for the Study of the Service Sector and published by Cambridge University Press. This book was released on 1985 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: These essays discuss the service sector and causes, problems and prospects of replacing the manufacturing business.
