Download or read book Does Digital Transformation of Government Lead to Enhanced Citizens Trust and Confidence in Government written by Mohamed Mahmood and published by Springer. This book was released on 2018-10-10 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research contributes to the growing body of knowledge as well as offers significant theoretical contributions and policy implications. As far as the researcher’s knowledge, this is the first research of its type that investigates the relationship between digital enabled transformation of government and citizens’ trust & confidence in government. The proposed conceptual model also makes a novel contribution at a conceptual level, which can be used as a frame of reference by researchers as well as practitioners when planning ICT-enabled transformation projects in government. The context of the research is the Kingdom of Bahrain, the top-ranked country in ICT adoption in the Gulf Cooperation Council (GCC) region.

Download or read book Non Profit Organisations Volume IV written by Alkis Thrassou and published by Springer Nature. This book was released on with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Recent Advances in Data and Algorithms for e Government written by Christophe Gaie and published by Springer Nature. This book was released on 2023-03-01 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents new trends to optimize e-Government in various contexts. It aims to highlight new methods and approaches that unveil the potential of data for public services. The book also illustrates how public services can be mathematically modeled with many case studies. Then, algorithms are proposed to optimize their functioning and to better contribute to the general interest, such as education, health care, safety, security, or culture. The book also focuses on protecting citizens' personal data and obtaining their explicit consent. The book is suitable for students and academics aiming to build up their background on the usage of data and algorithms through various techniques, including artificial intelligence. The book is used as a reference book for teaching a graduate course on e-Government, Process Modeling, or Artificial Intelligence. Besides its use in academia, this book is used by civil servants of every domain and citizens who aim to understand the ongoing modernization of public services.

Download or read book Citizenship in a Connected Canada written by Elizabeth Dubois and published by University of Ottawa Press. This book was released on 2020-11-10 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This interdisciplinary edited collection brings together scholars, activists, and policy makers to build consensus around what a connected society means for Canada. The collection offers insight on the state of citizenship in a digital context in Canada and proposes a research and policy agenda for the way forward. Part I examines the current landscape of digital civic participation and highlights some of the missing voices required to ensure an inclusive digital society. Part II explores the relationship between citizens and their political and democratic institutions, from government service delivery to academic and citizen engagement in policy making. Part III addresses key legal frameworks that need to be discussed and redesigned to allow for the building and strengthening of an inclusive society and democratic institutions. This is a foundational resource for policy makers, students, and researchers interested in understanding citizenship in a digital context in Canada. Published in English.

Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.

Download or read book Strategic Management and Innovative Applications of E Government written by Molnar, Andreea and published by IGI Global. This book was released on 2018-07-27 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. With the widespread knowledge and use of e-government, the intent and evaluation of its services continue to focus on meeting the needs and satisfaction of its citizens. Strategic Management and Innovative Applications of E-Government is a pivotal reference source that provides organizational and managerial directions, applications, and theoretical and philosophical discussions on current issues relating to the practice of electronic government. While highlighting topics such as citizen trust in government and smart government, this publication explores electronic government technology adoption, as well as the methods of government social media practices. This book is a vital reference source for policy makers, IT specialists, government professionals, academicians, researchers, and graduate-level students seeking current research on e-government applications.

Download or read book Research Anthology on Citizen Engagement and Activism for Social Change written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-11-26 with total page 1611 pages. Available in PDF, EPUB and Kindle. Book excerpt: Activism and the role everyday people play in making a change in society are increasingly popular topics in the world right now, especially as younger generations begin to speak out. From traditional protests to activities on college campuses, to the use of social media, more individuals are finding accessible platforms with which to share their views and become more actively involved in politics and social welfare. With the emergence of new technologies and a spotlight on important social issues, people are able to become more involved in society than ever before as they fight for what they believe. It is essential to consider the recent trends, technologies, and movements in order to understand where society is headed in the future. The Research Anthology on Citizen Engagement and Activism for Social Change examines a plethora of innovative research surrounding social change and the various ways citizens are involved in shaping society. Covering topics such as accountability, social media, voter turnout, and leadership, it is an ideal work for activists, sociologists, social workers, politicians, public administrators, sociologists, journalists, policymakers, social media analysts, government administrators, academicians, researchers, practitioners, and students.

Download or read book 2nd European Conference on the Impact of Artificial Intelligence and Robotics written by Florinda Matos and published by Academic Conferences International limited. This book was released on 2020-10-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of contributors to the 2nd European Conference on the Impact of Artificial Intelligence and Robotics (ECIAIR 2020), hosted by ACI and Instituto Universitário de Lisboa (ISCTE-IUL), Portugal on 22-23 October 2020. The Conference Chair is Dr Florinda Matos, and the Programme Chairs are Dr Ana Maria de Almeida and Prof Isabel Salavisa, all from Instituto Universitário de Lisboa (ISCTE-IUL), Portugal.

Download or read book 17th International Conference on Intellectual Capital Knowledge Management Organisational Learning written by Anthony Wensley and published by Academic Conferences International limited. This book was released on 2020-10-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of contributors to the 17th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2020), hosted by ACI and the University of Toronto, Canada on 15-16 October 2020. The Conference Chairs are Dr. Anthony Wensley, from the University of Toronto and Dr. Max Evans, from McGill University. The Programme Chair is Dr. Ilja Frissen from McGill University.

Download or read book ECDG 2019 19th European Conference on Digital Government written by Asst. Prof. Dr. Tuğberk Kaya and published by Academic Conferences and publishing limited. This book was released on 2019-10-24 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2012-04-23 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.

Download or read book The Path to Becoming a Data Driven Public Sector written by Oecd and published by Org. for Economic Cooperation & Development. This book was released on 2019-11-28 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

Download or read book E Government Information Technology and Transformation written by Hans J Schnoll and published by Routledge. This book was released on 2015-03-12 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level

Download or read book Digital Government and Public Management written by J. Ramon Gil-Garcia and published by Routledge. This book was released on 2021-12-26 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Download or read book OECD Digital Government Studies Digital Government Review of Panama Enhancing the Digital Transformation of the Public Sector written by OECD and published by OECD Publishing. This book was released on 2019-09-20 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This review explores how Panama can enhance and harness digital government to achieve broader strategic goals at both national and local levels. It looks at institutional governance, legislation, and inter-departmental co-ordination, including institutional capacities and skills for delivering quality public services. It identifies opportunities for making public service delivery more efficient and inclusive, as well as for expanding the strategic use of data. The review provides policy recommendations to help Panama enable and sustain the digital transformation of the public sector.

Download or read book Leadership Fundamentals for Cybersecurity in Public Policy and Administration written by Donavon Johnson and published by Taylor & Francis. This book was released on 2024-09-11 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly interconnected and digital world, this book provides comprehensive guidance on cybersecurity leadership specifically tailored to the context of public policy and administration in the Global South. Author Donavon Johnson examines a number of important themes, including the key cybersecurity threats and risks faced by public policy and administration, the role of leadership in addressing cybersecurity challenges and fostering a culture of cybersecurity, effective cybersecurity governance structures and policies, building cybersecurity capabilities and a skilled workforce, developing incident response and recovery mechanisms in the face of cyber threats, and addressing privacy and data protection concerns in public policy and administration. Showcasing case studies and best practices from successful cybersecurity leadership initiatives in the Global South, readers will gain a more refined understanding of the symbiotic relationship between cybersecurity and public policy, democracy, and governance. This book will be of keen interest to students of public administration and public policy, as well as those professionally involved in the provision of public technology around the globe.

Download or read book Transformational Government written by Great Britain: Cabinet Office and published by The Stationery Office. This book was released on 2005-11-02 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document sets out the strategy to transform the business of government through increased and better use of technology. It is directed at three key areas: (1) the transformation of public services for the benefit of citizens, businesses, taxpayers and front-line staff; (2) the efficiency of the corporate services and infrastructure of government organizations; (3) the steps necessary to achieve effective delivery of technology for government. To achieve this, services must be designed around the citizen or business, not the provider. Government must move to a shared services culture, releasing efficiencies by standardisation, simplification and sharing. And there must be more professionalism in the planning, delivery, management, skills and governance of IT in government. A detailed action plan to implement the strategy will be approved by the Chief Information Officers' Council and the Service Transformation Board, and published before the end of this financial year. Comments on the strategy (by 3 February 2006) are welcomed: [email protected]; Strategy Team, eGovernment Unit, Cabinet Office, 3rd Floor, Stockley House, 130 Wilton Road, London SW1V 1LQ (tel 020 7276 63160)