Download or read book Developing People and the Corporate Culture in Financial Services written by Vlad Stanic and published by CRC Press. This book was released on 1999-06-28 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Financial services businesses are leading the way towards the global economy because capital can be moved around more easily than and more quickly than either labor, raw materials or goods and services. This book provides invaluable guidance on managing change in organizational culture and human resources. The cultural change process - central to the transformation of any financial service organization's success in today's fast-moving markets - is evaluated. Key strategies such as using vision and mission statements and encouraging employee participation are discussed, and recommendations for bringing about innovation are provided. These management strategies for employee relations will bring your organization into the twenty-first century. Developing People and the Corporate Culture in Financial Services gives you - through close analysis of the issues and case studies - blueprints for the management of change across this fast-changing and fast converging industry. The emphasis is put on the practical implementation of change management strategies, as employed by those who are at the cutting edge of change in the international finance services community today. Features

Download or read book Financial Services Management written by Stewart Falconer and published by Routledge. This book was released on 2014-03-26 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sweeping changes have taken place within financial services over the course of the past thirty years in response to a variety of influences, such as changes in customer attitudes, an evolving regulatory environment, innovations in information technology and the intense level of competition within the sector. In addition, the global financial crisis has had a huge impact on the perceptions of stakeholders and on the reputations of organisations operating in financial services. This new textbook introduces management with a focus on concepts, theories and skills particularly suited to the financial services sector. Beginning with an overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change. This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding.

Download or read book Applied Business written by Robert Dransfield and published by Heinemann. This book was released on 2005 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exactly what you need for the new AS level GCE in Applied Business These brand new books have been written to match the specifications of this new qualification and provide all the information needed - whether it is a single award or double award, with Edexcel or OCR. Four separate books ensure that students receive exactly the right support with no redundant material. Lots of activities add interest and give students the opportunity to work outside the classroom in the real business world. This helps to emphasise the vocational nature of the qualification. Case studies with questions give students real-life perspectives on business and the issues surrounding it. Marginal notes draw attention to key points and suggest relevant activities.

Download or read book Win from Within written by James Heskett and published by Columbia University Press. This book was released on 2022-01-04 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. They are discouraged by misguided beliefs that an executive’s tenure and an organization’s attention span are too short for meaningful transformation. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. It provides a foundation on which changes in strategy can be based, and it’s a competitive edge that can’t easily be hacked or copied. Examining leading companies around the world, Heskett details how organizational culture makes employees more loyal, more productive, and more creative. He discusses how to quantify its effects in order to sell the notion of culture change to the organization and considers how to preserve an organization’s culture in the face of the trend toward remote work hastened by the COVID-19 pandemic. Showing how leadership can bring about significant changes in a surprisingly short time span, Win from Within offers a playbook for developing and deploying culture that enables outsized results. It is a groundbreaking demonstration of organizational culture’s role as a foundation for strategic success—and its measurable impact on the bottom line.

Download or read book Creating a Balanced Scorecard for a Financial Services Organization written by Naresh Makhijani and published by John Wiley & Sons. This book was released on 2011-07-20 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to tap the power of the balanced scorecard, for financial services organizations Designed to help financial services organizations build and implement the strategic management framework known as the balanced scorecard, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to ensure accountability, transparency, and risk management in your enterprise. The financial crisis revealed the many shortcomings of the industry, but with this book in hand you can make the most of the mistakes of the past to build a better, stronger business that balances both short- and long-term goals. Rich in the latest theoretical thinking and incorporating case studies that show the balanced scorecard system in action, the book covers both financial and non-financial performance perspectives in one comprehensive volume. Written by two leading practitioners with years of real-life experience, the book is the definitive step-by-step guide to implementing the balanced scorecard throughout your organization, aligning your whole business with your strategic goals. Includes everything you need to improve performance transparency, accountability, governance procedures, risk management, and more for financial services organizations of any kind Packed with expert advice and case studies that show the ideas presented in action Written by leading experts who have successfully implemented the balanced scorecard system in their own companies Accessible and in-depth, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to improve your business.

Download or read book Driving Strategic Change in Financial Services written by Bernard Taylor and published by Elsevier. This book was released on 1999-05-20 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology. Deregulation. Privatisation. Globalisation. No financial service business is immune to these forces, as they feed on each other in a whirlwind of change. These changes will require a revolution in the way all organizations are managed, demanding: New competitive strategies Alliances and mergers Business intelligence Risk management Quick responses Driving strategic change in financial services outlines the important trends and political decisions which have transformed the financial services industry. It examines how organizations are responding to the new industry models by implementing new strategies, new structures and new management systems. Five senior executives describe how they have each helped to create and implement a practical vision for their organizations.

Download or read book New Accountability in Financial Services written by Joe McGrath and published by Springer Nature. This book was released on 2022-01-01 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a critical examination of recently introduced individual accountability regimes that apply to the financial services industry in the UK (SMCR) and Australia (BEAR and the forthcoming FAR), together with a forthcoming new individual accountability regime ( in particular, SEAR) in Ireland. It provides a framework for analysing whether these regimes will achieve behavioural change in the financial services industry. This book argues that, whilst sanctioning individuals to deter future misconduct is an important part of any successful regulatory strategy, the focus should be on ensuring that individuals in the financial services industry internalise the norms of behaviour expected under the new regimes. In this regard, the analysis in this book is informed by criminological theory, regulatory theory and behavioural science. The work also argues for a “trajectory towards professionalisation” of financial services, and banking in particular, as an important means of positively influencing industry-wide norms of behaviour, which have a key influence on firms’ and individuals’ behaviours.

Download or read book Achieving Transformation and Renewal in Financial Services written by Rohit Talwar and published by Woodhead Publishing. This book was released on 1999-05-20 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rules for survival and success have never been so unclear, the choice of strategies so uncertain and the pressure to act quickly so immense. Achieving transformation and renewal in financial services focuses on cases and concepts that describe how leading players in financial services have addressed the challenges of organizational transformation and renewal. It is a practical handbook providing a rich and diverse set of case examples on how companies have been rethinking and reshaping their business operations to ensure they remain competitive into the 21st century. Rohit Talwar also considers some of the strategic implications of competing in a continuously changing 'wired world' and how to survive and thrive in such a turbulent environment.

Download or read book Collaborative Leadership in Financial Services written by Philip Ullah and published by Gower Publishing, Ltd.. This book was released on 2011 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a practical guide on how to lead in a collaborative way. The book focuses on technologists within investment banking and capital markets. However, it is not aimed at organizations. The benefit of this text for readers is an improvement in their leadership capability through more effective collaboration.

Download or read book Handbook of Technology in Financial Services written by Jessica Keyes and published by CRC Press. This book was released on 1998-12-18 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: The calculus of IT support for the banking, securities and insurance industries has changed dramatically and rapidly over the past few years. Unheard of just a few years ago, corporate intranets are now used for everything from job postings to enhanced team communications. Whole new departments are being created to support e-commerce. And the Internet/Intranet/Extranet triple-whammy is the most critical component of most financial IT shops. At the same time, new intelligent agents stand ready to take on such diverse functions as customer profiling and data mining. Get a handle on all these new and newer ripples with Handbook of Technology in Financial Services. Here, in this exhaustive new guide and reference book, industry guru Jessica Keyes gives you the no-nonsense scoop on not just the tried and true IT tools of today, but also the up-and-coming "hot" technologies of tomorrow, and how to plan for them. Keyes gives you extensive, example-driven explanations of such topics as: digital check imaging and Internet-based billing e-commerce and Internet banking portfolio management systems for the 21st century GIS technology in financial services and much more. Focusing on problems from both a technology perspective and a business perspective, the Handbook also addresses challenges and solutions associated with: supporting the self-service revolution by servicing kiosks and ATMs efficiently and economically straight-through processing for the securities industry outsourcing business communications in the insurance industry distributed integration as a cost-effective alternative to data warehousing and putting inbound fax automation to work in financial organizations. Packed with real-world case-studies and practical solutions to problems confronting financial services IT managers every day of the week, Handbook of Technology in Financial Services covers everything from system security to IT support for the Web marketing of financial services. In short, it is a compendium of essential information no professional can afford to be without.

Download or read book Culture Audit in Financial Services written by Roger Miles and published by Kogan Page Publishers. This book was released on 2021-06-03 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the next wave of conduct regulation in financial markets, from 2021 conduct regulators in the UK and elsewhere expect firms to produce evidence on how they are improving behaviour and culture. Facing this, many practitioners are anxious that their current reporting and management information (MI) are irrelevant to meeting as-yet unclear regulatory expectations. This book provides the insights and tools firms need to report on culture, securing both enhanced business value and the regulator's approval. Culture is now seen as a key contributor to good governance, feeding into existing discourse on environmental, social and governance (ESG) factors and the emerging dialogue on 'non-financial (mis)conduct', but conventional measures of business quality are unfit for the new reporting agenda. Culture Audit in Financial Services follows the arc of 'behavioural regulation' to examine what the regulator really wants, before offering guidance on how culture audit differs from conventional auditing, how to put the latest pure-research findings to work, and the key features of well-designed conduct and culture reports. Written by an impartial author and a variety of contributors with extensive experience working with practitioners, regulators, and many of the world's finest academic initiatives, this book is filled with practical, grounded advice on how best to approach this new challenge and avoid infractions.

Download or read book Outcome Based Cooperation written by Christopher Hodges and published by Bloomsbury Publishing. This book was released on 2022-09-22 with total page 595 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do we cooperate – in social, local, business, and state communities? This book proposes an Outcome-Based Cooperative Model, in which all stakeholders work together on the basis of trust and respect to achieve shared aims and outcomes. The Outcome-Based Cooperative Model is built up from an extensive analysis of behavioural and social psychology, genetic anthropology, research into behaviour and culture in societies, organisations, regulation, and enforcement. The starting point is acceptance that humanity is facing ever larger risks, which are now systemic and even existential. To overcome the challenges, humans need to cooperate more, rather than compete, alienate, or draw apart. Answering how we do that requires basing ourselves, our institutions, and systems on relationships that are built on trust. Trust is based on evidence that we can be trusted to behave well (ethically), built up over time. We should aim to agree common goals and outcomes, moderating those that conflict, produce evidence that we can be trusted, and examine our performance in achieving the right outcomes, rather than harmful ones. The implications are that we need to do more in rebasing our relationships in local groupings, business organisations, regulation, and dispute resolution. The book examines recent systems and developments in all these areas, and makes proposals of profound importance for reform. This is a new blueprint for liberty, solidarity, performance, and achievement.

Download or read book American Book Publishing Record written by and published by . This book was released on 1985 with total page 1758 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book What Great Brands Do written by Denise Lee Yohn and published by John Wiley & Sons. This book was released on 2014-01-07 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover proven strategies for building powerful, world-class brands It's tempting to believe that brands like Apple, Nike, and Zappos achieved their iconic statuses because of serendipity, an unattainable magic formula, or even the genius of a single visionary leader. However, these companies all adopted specific approaches and principles that transformed their ordinary brands into industry leaders. In other words, great brands can be built—and Denise Lee Yohn knows exactly how to do it. Delivering a fresh perspective, Yohn's What Great Brands Do teaches an innovative brand-as-business strategy that enhances brand identity while boosting profit margins, improving company culture, and creating stronger stakeholder relationships. Drawing from twenty-five years of consulting work with such top brands as Frito-Lay, Sony, Nautica, and Burger King, Yohn explains key principles of her brand-as-business strategy. Reveals the seven key principles that the world's best brands consistently implement Presents case studies that explore the brand building successes and failures of companies of all sizes including IBM, Lululemon, Chipotle Mexican Grill, and other remarkable brands Provides tools and strategies that organizations can start using right away Filled with targeted guidance for CEOs, COOs, entrepreneurs, and other organization leaders, What Great Brands Do is an essential blueprint for launching any brand to meteoric heights.

Download or read book Service Management Course written by Sasser and published by Simon and Schuster. This book was released on 1991 with total page 644 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Banking on Change written by London Institute of Banking and Finance and published by John Wiley & Sons. This book was released on 2019-10-14 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: PRAISE FOR Banking on Change "In this 140th Anniversary celebration book, The London Institute of Banking and Finance stick to their core function of educating us all, but especially aspirant bankers, on the role and concerns of (retail and commercial) banking in the UK. They have assembled a well-chosen group of practitioners from a range of professions to write clear and easily assimilable essays, no technical expertise required, on a wide variety of current banking issues. If you want to learn about the current practices and problems of UK retail banking, this book must be essential reading." —Charles Goodhart, emeritus professor of banking and finance at the London School of Economics "In this important book, a line from Bill Allen's contribution is key: 'Nobody can predict the ferocity of the gale of creative destruction' that faces the financial services sector. True; but if you read the many and varied contributions, you'll have a pretty good idea. Moreover, you'll understand how we (that is, bankers) got here – and what we should do to make the industry more competitive, fairer and more genuinely useful. It is a soup-to-nuts look at banking – from the early days of the Institute of Banking, through the go-go years of ifs, to a present and future that are likely to be dominated by technology. It is well-worth a long read." —Andrew Hilton, director, Centre for the Study of Financial Innovation "If you were to imagine what a book celebrating 140 years of financial knowledge might contain, you could not come up with a better selection than this. As well as a historic sweep – from no-tech to fintech, the decline of trust and the rise of competition – today's hot subjects are addressed, including sustainable investing, cultural diversity and digital identity. The cradle-to-grave nature of the industry is captured in pieces about financial education and pensions. And it's well written, setting the scene nicely for the next era." —Jane Fuller, Fellow of the Society of Investment Professionals Financial services are undergoing rapid, and potentially dramatic, change. What will happen in payments, in sustainable finance and in fintech? How can the industry boost financial inclusion and ensure that its workforce has the skills it needs to meet regulatory requirements and to compete with new entrants? Can trade finance rise to the challenge of underpinning global trade for all and help the developing world avoid "financial abandonment"? What do financial services need to do to protect our digital identities? Banking on Change provides insights by experts and influencers from across the financial services industry on these and other questions. Published to mark the 140th anniversary of The London Institute of Banking & Finance, this book is intended to be of lasting value to both students and professionals.

Download or read book Corporate Culture in Banking written by Roger Claessens and published by AuthorHouse. This book was released on 2012-03-07 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Roger Jean Claessens; Founder of R.J. Claessens & Partners is an International lecturer and Independent Consultant for the financial services industry in marketing, planning, economics, wealth management, prevention of money laundering and branch management especially for the central and commercial banks. Currently, he serves also as a Professor at UBI (United Business Institutes, Brussels (BBA & MBA) and as an expert lecturer for FEBELFIN (Federation of banks and insurance companies in Belgium) and the Banking and Finance Academy of Serbia as well as the Bank Association, amongst others. Roger Claessens is a specialized trainer who has delivered more than 500 training courses, seminars, workshops and conferences in Europe, Asia and Africa. He lecturers for banking professionals in several countries and shows an extensive experience in course design and implementation. Some of his key qualifications are as Former Marketing Manager for the Netherlands at Credit Lyonnais Bank Nederland and former head of marketing for North Africa for Bank of America. Roger Claessens is a much sought after speaker in numerous presentations, conferences and training in more than 25 countries. With over 30 years of experience, his forte is in the preparation of the course material for specific bank training sessions covering Branch Management, Prevention of Money Laundering, Compliance, Retail Banking and Market & Branding. He has extensive knowledge and experience of the banking sectors training requirements in developing countries. He has authored several books in the financial sector covering from Marketing of Financial Services, Ethics, Corporate values and Money laundering, Bank Branch Management and Banking fundamentals in his latest book: