Download or read book Customer Romance written by J.N Halm and published by AuthorHouse. This book was released on 2014-05-08 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: CUSTOMER ROMANCE A New Feel of Customer Service Is about creating love not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for the individual (or business) that intends to bring some sunshine into the lives of customers. This is a book about how a business can win the hearts (and pockets) of its customers in a long-lasting relationship. CUSTOMER ROMANCE is a staunch supporter of a relationship selling concept as against the transactional selling concept. This book advocates that no matter how much a business stands to lose in the short-run when it practices relationship building, in the long-run the relationship pays off. CUSTOMER ROMANCE debates that the most important ingredient in building a successful business is TRUST. However, trust is best established in a romantic relationship not in a mere transaction.
Download or read book Customer Relationship Management written by Roger J. Baran and published by Taylor & Francis. This book was released on 2016-12-08 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace. This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRM New material on big data and the use of mobile technology An overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management today A broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a whole Cutting edge examples and images to keep readers engaged and interested A complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customers With chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management. Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.
Download or read book Artificial Intelligence for Customer Relationship Management written by Boris Galitsky and published by Springer Nature. This book was released on 2020-12-23 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.
Download or read book Social Customer Relationship Management Social CRM in the Era of Web 4 0 written by Ammari, Nedra Bahri and published by IGI Global. This book was released on 2022-06-24 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advent of Web 2.0 has led to a rebalancing of power between the customer and the company through the consumer's voice about the brand and referral behavior via electronic word of mouth. Customer opinions within the virtual brand communities can have a vast impact on a company’s sales and image. It is crucial for companies to promote and use customer contributions in order to enhance their brand image, retain customers, and develop their marketing strategy. Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0 provides relevant theoretical frameworks and the latest results of empirical research on the strategic role of marketing 2.0, digital customer experience, and social customer relationship management on social networks. Covering a range of topics such as disruptive marketing, artificial intelligence, and customer behavior, this reference work is ideal for marketers, IT practitioners, CRM specialists, industry professionals, researchers, scholars, practitioners, academicians, instructors, and students.
Download or read book The Dirty Book Club written by Lisi Harrison and published by Simon and Schuster. This book was released on 2017-10-10 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the author of the #1 New York Times bestselling series The Clique comes Lisi Harrison's debut adult novel about four modern-day strangers who inherit a dirty book club that was started in the 1960s. M.J. Stark's life is picture-perfect—she has a dream job as a magazine editor, a sexy doctor boyfriend, and a glamorous life in Manhattan. But behind her success, she can't shake a deep sense of loneliness, so when her boyfriend offers her a completely new life in California, she decides to give it a try. Once there, M.J. is left to fend for herself in a small California beach town, with only the company of her elderly neighbor, Gloria. One day M.J. receives a mysterious invitation and a copy of Prim: A Modern Woman's Guide to Manners. She recognizes the book as an outdated classic, but when she opens it, she discovers that it's actually a copy of Fear of Flying by Erica Jong and the invitation is to join Gloria's secret book club—one that only reads erotic books. Out of curiosity, M.J. goes to the meeting at a local bookstore, and discovers three other women who have also been selected by the club's original members—who have suddenly left the country to honor a fifty-year-old pact. As these unlikely friends bond over naughty bestsellers, each woman shares not only the intimate details of her own sex life, but all areas of her life. Inspired by the characters in the novels they read—and the notes passed down by the club's original members—the new members of The Dirty Book Club help each other find the courage to rewrite their own stories and risk it all for a happy ending.
Download or read book Gifts Romance and Consumer Culture written by Yuko Minowa and published by Routledge. This book was released on 2018-09-05 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do people communicate their romantic feelings? Gift giving is one way. Giving and receiving of gifts is a characteristic of intimate relationships. Gifts are a message, a form of communication with a tangible material object, about love, affection, or concern for the recipient. The "romantic gift" evokes a multitude of intertwined meanings: passion, intimacy, affection, persuasion, care, celebration, altruism, and nostalgia. They can also connote the negative images of obligation and reciprocity. Romantic gift giving may be practiced at rituals, during rites of passage, or for casual occasions, to affirm the continued importance of the romantic relationship. We may even romanticize the giving of gifts to the self, to nonhuman companions, and to others we do not know personally. If loving and giving are a practice, then romantic gift giving is a practice of loving with intimate—or would-be intimate—others. This book addresses gift giving among consumers attempting to express and construct romantic love. It lies at the intersection of consumption, markets, and culture. In societies shaped by the globalizing neo-liberal economic order, increasing wealth disparity, and a partially digitized social environment that they help to co-construct, it may be time to rethink romantic love. Gift giving is a key arena to do so, as gifts make love tangible and act as carriers of meaning as well as cultural symbols. In gift giving the meanings of romance are renewed, renegotiated, and reconstructed. Gifts, Romance, And Consumer Culture demonstrates a wide variety of scholarly work bearing on romantic gift giving using an interpretive consumer research perspective. The book introduces critical studies by scholars in this unfolding and new interdisciplinary field.
Download or read book Customer Romance written by Peter Applebaum and published by . This book was released on 2012-12-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book CUSTOMER ROMANCE written by J. N. HALM and published by Author House. This book was released on 2014-05-08 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: CUSTOMER ROMANCE "A New Feel of Customer Service" Is about creating love - not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for the individual (or business) that intends to bring some sunshine into the lives of customers. This is a book about how a business can win the hearts (and pockets) of its customers in a long-lasting relationship. CUSTOMER ROMANCE is a staunch supporter of a relationship selling concept as against the transactional selling concept. This book advocates that no matter how much a business stands to lose in the short-run when it practices relationship building, in the long-run the relationship pays off. CUSTOMER ROMANCE debates that the most important ingredient in building a successful business is TRUST. However, trust is best established in a "romantic" relationship not in a mere transaction.
Download or read book Customer Relationship Management written by Graham Roberts-Phelps and published by Thorogood. This book was released on 2001 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every customer is an individual with a choice. The role of Customer Relationship Management (CRM) is to ensure that each first-time buyer becomes an ongoing client, and every client a self-perpetuating advocate of your business. This book explains the elements of CRM and how to establish an integrated customer relationship-oriented approach in your organisation. How, in a word, to become a business where every customer's need is not just provided for but anticipated.
Download or read book Laura Corn s 101 Nights of Grrreat Romance written by Laura Corn and published by Park Avenue Publishing California. This book was released on 1996 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: OVER ONE MILLION COPIES SOLD! Find out why, Read this! LAURA CORN’S 101 NIGHTS OF GRRREAT ROMANCE BETTER THAN A ROMANCE NOVEL. IT’S REAL ROMANCE. HERE’S WHAT’S WAITING INSIDE -- 101 ROMANTIC SEDUCTIONS! Once each week, you tear one from the book. So does your mate. Once each week you follow the recipe to seduce your lover... and so does your mate! But because they’re all secret -- sealed up inside these pages! -- each one is an incredible, delicious surprise when it happens. You’ll learn to be romantic by practicing romance. 101 KISSES! How many ways can you kiss your lover? Wait until you try The Suck-The-Mango Kiss -- The Secret Suspense Kiss -- The Sliiide Kiss -- The Something Wild Kiss and my personal favorite -- The Emergency Kiss -- 101 different ways to kiss your sweetheart! 101 PASSION COUPONS! Redeemable on the spot for instant hanky-panky! Hey, what good is a romance book if it doesn’t generate a little heat? 101 PEARLS OF WISDOM! Each page contains advice and insight from more than forty best-selling books, like Real Moments For Lovers -- Care Of The Soul -- The Seven Spiritual Laws Of Success -- How To Romance The Woman You Love The Way She Wants You To! -- Light His Fire -- 1001 Ways To Be Romantic -- Hot Monogamy -- Men Are From Mars, Women Are From Venus -- It’s an entire library of relationship books condensed into 101 chapters. EVERY WEEK you’ll pick a page and tear it from the book. EVERY WEEK you’ll read your secret recipe for romance. EVERY WEEK you’ll startle, amaze, and delight your lover with some highly romantic surprises. AND EVERY WEEK your lover will do the same for you! SO GO AHEAD, TEAR UP THIS BOOK...PLEASE!
Download or read book Digital Brand Romance written by Anna Harrison and published by Business Expert Press. This book was released on 2022-03-23 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Digital Brand Romance, you will learn the proprietary six-step ADORE Process that has helped brands worldwide consistently achieve conversion rates above 20%. Tomorrow arrived, and all great relationships now begin online – including the ones between your future customer and your brand. Whether you are selling shoes, software or spaceship parts, the romance begins and evolves in a digital world. While over 80% of businesses think they provide excellent customer experiences – only 8% of customers agree. The reality is that the state of modern, digital brand relationships is quite dysfunctional: an average conversion rate of 3% means that 97% of engagements with your brand fail. Not only does this inefficiency chew up marketing budget, but it also taints future engagements with your brand. In Digital Brand Romance, you will learn the proprietary six-step ADORE Process that has helped brands worldwide consistently achieve conversion rates above 20%. The ADORE Process is used by some of the most innovative scale-ups, fast growth exporters and leading brands to consistently sell more, more often. Each step of the ADORE Process aligns with one of the key moments of influence in the digital relationship with your brand. Understanding the forces that drive each moment will allow you to identify signs of relationship breakdown; common causes of issues and how to resolve them; and which metrics to track to measure progress. You will also learn how to apply the process to conduct regular digital relationship audits, removing your reliance on luck in the future success of your brand. Digital Brand Romance is highly practical and offers tactical, helpful advice to apply in your business immediately.
Download or read book Parasocial Romantic Relationships written by Riva Tukachinsky Forster and published by Rowman & Littlefield. This book was released on 2021-05-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Parasocial Romantic Relationships: Falling in Love with Media Figures explores how, why, and to what effect individuals develop romantic feelings toward people they “know” from the media. These imaginary, one-sided relationships, dubbed parasocial romantic relationships, are both profound and pervasive, Riva Tukachinsky Forster argues. These relationships can take many forms, including adolescents who develop celebrity crushes on popular music artist, anime enthusiasts who “marry” their favorite characters, and fanfiction authors who insert themselves into narratives as romantic interests of the protagonist. Through analysis of surveys, in-depth interviews, and historical examples, this book advances our understanding of parasocial romantic relationships on both a sociocultural and a psychological level. The data and theories analyzed offer insights into how individuals can become romantically engaged with people they do not actually know, some of whom may not even exist in reality. Ultimately, Tukachinsky Forster argues that although these relationships exist only in the mind of consumers, they serve important psychological functions across different stages of life and can lead to significant consequences for individuals’ nonmediated relationships. Scholars of media studies, communication, psychology, and sociology will find this book particularly useful.
Download or read book Security Guard s Romance written by Chun Qiuyugong and published by Funstory. This book was released on 2019-12-10 with total page 1165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Huang Xing is an ordinary security guard, but he is passionate about life. He was serious and responsible for his work, and was appreciated by his boss. He soon became the security captain. His wife was as beautiful as a flower, but he was very disgusted with his poverty. Soon, his wife divorced him.But another girl quietly fell in love with the hard-working and righteous Huang Xing. She created various encounters and met him many times. Finally, Huang Xing also began to like such a kind and lovely girl. His life finally started in the direction of happiness ...☆About the Author☆Chun Qiu Yu Gong, a well-known online novelist, has rich writing experience and superb writing ability. His novels are popular for their humorous language and delicate descriptions.
Download or read book Crafting Customer Experience Strategy written by Sapna Popli and published by Emerald Group Publishing. This book was released on 2021-05-04 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crafting Customer Experience Strategy: Lessons from Asia looks at how Customer Experience Management can be vital in providing a competitive advantage for businesses. This is essential reading for marketing scholars and practitioners looking for insights into improving their customers' experiences.
Download or read book A Willow Oaks Sweet Romance Collection Volume 2 written by Melissa Crosby and published by iHeart Press. This book was released on 2020-05-22 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Willow Oaks Sweet Romance Series brings you small town sweetness at its finest, sprinkled with toe-curling moments, real-life tension, and swoon-worthy happily ever-afters. Volume 2 of the Willow Oaks Sweet Romance Collection brings you the final two books of Melissa Crosby's Willow Oaks Sweet Romance series, Love Me Always and Love Me Timeless. Get to know Ethan, Mallory, Carly, and Mick and join them as together, they learn about life, boundaries, and true love. Each book in the series tells the story of one couple and their journey to finding happily ever-after. What readers have said: "Melissa Crosby writes heart-warming stories with true to life characters. She isn't afraid to tackle difficult issues to make her stories realistic." ~★★★★★ from an Amazon Customer "An amazing book. So much heartache woven in - it truly made my heart hurt. Really well done and personable characters. Wonderful characters. Twists and turns and an equally wonderful storyline. A very lovely read." ~★★★★★ from Michaela, an Amazon Customer "This was a beautiful story about a beautiful couple. The story was so touching, emotional, inspirational, as well as, romantic." ~★★★★★ from Lori, a Kindle Customer. "I fell in love just reading this story, I am an "older" woman and this book hit my emotions. The characters were charming, they became my friends. The plot was captivating. This is one of my favorite genres and Melissa Crosby had me from the start. A five-star read." ~★★★★★ from Lenda, a Kindle Customer This Collection Includes: Love Me Always – When cynicism and true love collide, there can only be one outcome. Love Me Timeless – She's thirty-two. He's fifty. Their heads say no. But their hearts say yes.
Download or read book Wolf Awakened written by Avery Song and published by . This book was released on 2020-09-25 with total page 802 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you thrive when you're an unwanted, worthless, human female? Simple: alter your reality by switching sides. During the day, I'm William De Luca , the only 'son' of Roberto De Luca, the king of the NYC mafia and Alpha of the deadliest wolf pack -- one this city doesn't mess with. At night, I'm Willow De Luca , cage fighter champion with a slight temper problem.Regardless of which role I'm playing, I'm plagued by the inability to shift, a condition that has Papa Dearest deeming me a 'mistake.' All the same, it's worth enduring my double life if it means staying out of my father's business and ignoring the growing legacy that's waiting for me to claim.Unfortunately, no matter how rich and powerful you are, the universe isn't going to grant you everything you want. In Father's case, it was having a son. In mine? Finding a mate. Without an inner wolf of my own, meeting a wolf shifter who's connected to me is essentially impossible. It's a forbidden dream I'd all but given up on. Then my carefully balanced life is disrupted by the arrival of a new pack that intends to make me the target of a power play to take the De Luca territory. However, one glimpse of Dimitris, Neo, Saint, and Jayce is all it takes -- I want to make them mine. I'm willing to bet everything on a dangerous gamble, because maybe being a wealthy boy by day and lethal girl at night is the double-play I need to earn the grand prize. THEM. Fans of Wolf Tamer and Reflections of You are going to fall in love with this new, gender bender, enemies to lovers romance with thrilling action, suspense, and heated romance. WOLF AWAKENED is a 150,000-word Paranormal Wolf Shifter Romance with enemies-lovers/bully themes.
Download or read book The Romance written by Marion Chesney and published by Thorndike Press. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: SHE WAS DETERMINED TO RECLAIM HER CHERISHED HOME-- AT ANY COST. . . . As one of the two remaining unmarried Beverley sisters, Belinda considered herself the last hope for Mannerling, the beloved estate gambled away by their father. Each of her four elder sisters had hoped--even schemed--to marry one of Mannerling's successive owners. But all had chosen true love over their ancestral home. Practical and duty-bound, Belinda would woo and wed Lord St. Clair, current holder of the estate. True, he was a silly fop, hardly what she desired in a husband, but she vowed to make the man love her--even at the expense of her own happiness. However, dashing Lord Gyre could hardly ignore the ridiculous drama. Belinda was far too good for that dandy St. Clair. Therefore, his lordship decided it was his duty to win the lovely Belinda's heart!
