Download or read book Customer Experience CX Engineering in Aerospace and Defense written by Dr. Lynn Phillips and published by Archway Publishing. This book was released on 2024-03-26 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors contend that new business capture teams operating in the aerospace-defense sector which adopt their “Best Practices, Outside-In, Customer-Centric” approach to executing their capture processes can attain supranormal contract win rates—as high as 80% and higher. They back up this claim with captivatingly told case study vignettes of 21st century competitions that they were personally involved with, providing teams with practical step-by-step guidelines, tools and templates to help replicate these successes.
Download or read book Computerworld written by and published by . This book was released on 1986-05-12 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Download or read book Aerospace Engineering written by and published by . This book was released on 1988-07 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Download or read book Our Inheritance Shaken Not Stirred written by James Sturdy and published by WestBow Press. This book was released on 2019-10-23 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scott Grady is a senior level engineer who works at WellGen Defense Systems; an aerospace avionics manufacturing company. He works on a program for the new U.S. Air Force C-X transport aircraft with Braxton Aerospace; an aircraft manufacturing company and WellGen’s customer. At the beginning of the proposal effort Scott considers the C-X opportunity and the potential contract for WellGen: Is it really an opportunity or just another project doomed to problems with cost and schedule overruns? The C-X contract is won and program execution encounters many problems. Wellgen is eventually accused of providing an unsafe product. As finger pointing escalates Scott becomes a scapegoat. Faced with losing his job, Scott must find a way to redeem himself and prove that WellGen is innocent. As everything seems to be falling apart in Scott’s life he searches for answers. As he does he tries to rekindle his relationship with Jesus Christ and rediscovers the truth about his true inheritance as a believer.
Download or read book Winning on Purpose written by Fred Reichheld and published by Harvard Business Press. This book was released on 2021-12-07 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.
Download or read book Thomas Register of American Manufacturers and Thomas Register Catalog File written by and published by . This book was released on 1997 with total page 1960 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vols. for 1970-71 includes manufacturers catalogs.
Download or read book Flight Stability and Automatic Control written by Robert C. Nelson and published by . This book was released on 1998 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition of this this flight stability and controls guide features an unintimidating math level, full coverage of terminology, and expanded discussions of classical to modern control theory and autopilot designs. Extensive examples, problems, and historical notes, make this concise book a vital addition to the engineer's library.
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Download or read book Outside in written by Harley Manning and published by Houghton Mifflin Harcourt. This book was released on 2012 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forrester Research.
Download or read book Thomas Register of American Manufacturers written by and published by . This book was released on 2003 with total page 2208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vols. for 1970-71 includes manufacturers catalogs.
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Download or read book Software Defined Radio for Engineers written by Alexander M. Wyglinski and published by Artech House. This book was released on 2018-04-30 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the popular Artech House classic, Digital Communication Systems Engineering with Software-Defined Radio, this book provides a practical approach to quickly learning the software-defined radio (SDR) concepts needed for work in the field. This up-to-date volume guides readers on how to quickly prototype wireless designs using SDR for real-world testing and experimentation. This book explores advanced wireless communication techniques such as OFDM, LTE, WLA, and hardware targeting. Readers will gain an understanding of the core concepts behind wireless hardware, such as the radio frequency front-end, analog-to-digital and digital-to-analog converters, as well as various processing technologies. Moreover, this volume includes chapters on timing estimation, matched filtering, frame synchronization message decoding, and source coding. The orthogonal frequency division multiplexing is explained and details about HDL code generation and deployment are provided. The book concludes with coverage of the WLAN toolbox with OFDM beacon reception and the LTE toolbox with downlink reception. Multiple case studies are provided throughout the book. Both MATLAB and Simulink source code are included to assist readers with their projects in the field.
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Download or read book Greening Existing Buildings written by Jerry Yudelson and published by McGraw-Hill Companies. This book was released on 2010 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical reference for building owners, developers, and facility managers on how to green existing buildings on conventional budgets, taking them step-by-step through each phase of project design, construction, and operations.