Download or read book Creating A Performance Based Culture In Your Workplace written by Brice Alvord and published by Lulu.com. This book was released on 2012-08-21 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating a Performance Based Culture in your workplace is a nuts and bolts approach to planning and implementing a performance based continuous improvement program for your facility. It shows you how to incorporate strategic planning and business needs analysis into a strong program that addresses your business needs and related performance issues. It shows you how to create a strong business case for change and how to create structured on job training designed to carryout that business case. Filled with illustrations, charts and procedures. Includes state of the art tools to help improve your organization's performance and improve your bottom line.

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Download or read book Culture Hacker written by Shane Green and published by John Wiley & Sons. This book was released on 2017-04-24 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service

Download or read book The Culture Engine written by S. Chris Edmonds and published by John Wiley & Sons. This book was released on 2014-09-22 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organizational "North Star," codifying valued behaviors for optimal performance The Culture Engine shows leaders how to create a high performing, values aligned culture through the creation of an organizational constitution. With practical step-by-step guidance, readers learn how to define their organization's culture, delineate the behaviors that contribute to greater performance and greater engagement, and draft a document that codifies those behaviors into a constitution that guides behavior towards an ideal: a safe, inspiring workplace. The discussion focuses on people, including who should be involved at the outset and how to engage employees from start to finish, while examples of effective constitutions provide guidance toward drafting a document that can actualize an organization's potential. Culture drives everything that happens in an organization day to day, including focus, priorities, and the treatment of employees and customers. A great culture drives great performance, and can help attract and retain great talent. But a great culture isn't something that evolves naturally. The Culture Engine is a guide to strategically planning a culture by compiling the company's guiding principles and behaviors into an organizational constitution. Decide which behaviors and attitudes are desired in the organization Secure leader commitment to planning, drafting, and implementing the document Learn the most effective way to socialize the draft statement and get everyone on board Model desired behaviors to boost employee engagement throughout the process Organizational culture is not an amorphous thing – it comes down from the top, inspired and exemplified by the leadership. It can steer a company up or down, keep it on mission or force it off-course. For an organization to fulfill its potential, the culture must be on-point, truly reflecting the heart of the company from leaders to team members across the company. The Culture Engine helps leaders define the playing field, pushing performance to the next level.

Download or read book Performance Culture written by Dallas Romanowski and published by Createspace Independent Pub. This book was released on 2012-08-07 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: PERFORMANCE CULTURE provides a simplified approach to create a company culture that increases business value, profitability and workplace satisfaction — an approach that has proven to work in the companies we coach. Many of our clients have significantly grown their business by implementing the four elements of Performance Culture. These elements include Effective Leadership, Niche Strategy, People Management and Process Excellence.This book includes a project plan as well as online code to download templates to implement PCS in your company.Our approach to leadership development will help you earn the “will of your team”, communicate clearly and hold your team accountability. The Niche Strategy model will create a Unique Value Proposition and improve your competitive advantage. People Management will define employee expectations for both behavior and performance and includes an organizational structure that rewards star employees. Focus and time management will improve through 90-day plans and weekly leadership team meetings. Process Excellence will help you build a scalable company that consistently delivers quality products and services. The company scorecard will measure key performance indicators and help you identify potential issues before real problems arise.The idea to write this book occurred while I was recapping the success of many of our clients. This discussion took place during the height of the recession that began in 2008. While many companies were struggling, many of our clients were growing. In some cases the growth was amazing (25% to 200% APR).We created a list of our fastest growing clients and included the key elements that were making these companies successful. After completing the list, we looked for common traits among the successful companies. What we found was revealing. While the successful companies were doing many things differently, we did find four common traits. These traits included effective leadership, niche strategies, a great team & workplace (people) and process excellence. The company owners led in a way that earned the will of their team. They hired right, communicated expectations and held team members accountable for results. The companies focused on very specific target markets and offered unique products and services. Their niche strategies enabled them to win and earn higher profit margins. The leaders focused on process excellence and made sure processes were documented, followed and constantly improved.Developing a Performance Culture that produces long-term benefit takes discipline and commitment -- the essential elements required to create good habits. In the book, The Power of Habit: Why We Do What We Do in Life and Business the author, Charles Duhigg, explains how business leaders achieved success by focusing on the patterns that shape every aspect of our lives. The Performance Culture System will show you a set of patterns to achieve success for you and your company. These patterns include:Effective Leadership -- Three rules to become a great leaderNiche Strategy -- Tips on how to create a compelling value proposition and competitive advantagePeople Management -- Simple Human Resource Management methods to hire right and motivate employees to do their bestProcess -- A simplified framework to create a scalable operation that delivers consistency and quality

Download or read book The Culture Cycle written by James L. Heskett and published by FT Press. This book was released on 2012 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, renowned thought leader James Heskett demonstrates how an effective culture can account for 20-30% of the differential in performance compared with "culturally unremarkable" competitors. Drawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture, and shows it at work in a real-world setting. Heskett's "culture cycle" identifies cause-and-effect relationships that are crucial to shaping effective cultures, and demonstrates how to calculate culture's economic value through "Four Rs": referrals, retention, returns to labor, and relationships. This book: Explains how culture evolves, can be shaped and sustained, and serve as the organization's "internal brand." Shows how culture can promote innovation and survival in tough times. Guides leaders in linking culture to strategy and managing forces that challenge it. Shows how to credibly quantify culture's impact on performance, productivity, and profits. Clarifies culture's unique role in mission-driven organizations. A follow-up to the classic Corporate Culture and Performance (authored by Heskett and John Kotter), this is the next indispensable book on organizational culture. "Heskett (emer., Harvard Business School) provides an exhaustive examination of corporate policies, practices, and behaviors in organizations." Summing Up: Recommended. Reprinted with permission from CHOICE, copyright by the American Library Association.

Download or read book Win from Within written by James Heskett and published by Columbia University Press. This book was released on 2022-01-04 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. They are discouraged by misguided beliefs that an executive’s tenure and an organization’s attention span are too short for meaningful transformation. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. It provides a foundation on which changes in strategy can be based, and it’s a competitive edge that can’t easily be hacked or copied. Examining leading companies around the world, Heskett details how organizational culture makes employees more loyal, more productive, and more creative. He discusses how to quantify its effects in order to sell the notion of culture change to the organization and considers how to preserve an organization’s culture in the face of the trend toward remote work hastened by the COVID-19 pandemic. Showing how leadership can bring about significant changes in a surprisingly short time span, Win from Within offers a playbook for developing and deploying culture that enables outsized results. It is a groundbreaking demonstration of organizational culture’s role as a foundation for strategic success—and its measurable impact on the bottom line.

Download or read book Supportive Accountability written by Sylvia Melena and published by . This book was released on 2018-07-02 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.

Download or read book Authentic Leadership and Organizations The Goffee Jones Collection 2 Books written by Rob Goffee and published by Harvard Business Review Press. This book was released on 2015-11-10 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Harvard Business Review digital collection showcases the ideas of Rob Goffee and Gareth Jones, authors of Why Should Anyone Be Led by You? and Why Should Anyone Work Here? In Why Should Anyone Be Led by You?, Goffee and Jones argue that leaders don’t become great by aspiring to a list of universal character traits. Rather, effective leaders are authentic: they deploy individual strengths to engage followers’ hearts, minds, and souls. In Why Should Anyone Work Here?, the authors argue that it used to be that businesses could ask individuals to conform to the organization’s needs but that now today’s leaders are charged with creating the best company on earth to work for: they must transform their organizations to attract the right people, keep them, and inspire them to do their best work.

Download or read book Developing a Positive Culture where People and Performance Thrive written by Marcella Bremer and published by Publishdrive. This book was released on 2023-11-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you need your team or organization to be more engaged, innovative, competitive, agile, collaborative and productive? Can you contribute anything to a positive culture at work? Well, you can do more than you might think, as shown both by research and practice! Whether you are a leader, a consultant, or an employee. That's what Marcella Bremer shows in her book "Developing a Positive Culture where People and Performance Thrive".Positive organizations are better at change, more innovative, competitive, profitable, and also contributing more to the world. We can thrive at work, achieve extraordinary performance and make a meaningful contribution. This is a pragmatic and well-researched book on organizational culture change with a foreword by Kim Cameron. Marcella focuses on what you can personally do to create a (more) positive culture where people and performance thrive. Based on renowned models and theories but with hands-on tips to be the change you wish to see on your team. Whether you use Interaction Interventions or Change Circles, you can develop a positive culture where people and performance thrive. If you influence one person, one interaction at a time, you contribute to positive change! Marcella Bremer MScBA works on more positive impact for organizations, people, performance, profit, planet. Develop a positive organizational culture with purpose and impact. She is the co-founder of the culture survey website https: //www.ocai-online.com and the online Positive Culture Academy at https: //www.marcellabremer.com/academy/ Her blog to inspire is at https: //www.marcellabremer.com/blog/

Download or read book Creating the High Performance Work Place written by Sue Bingham and published by . This book was released on 2018-06-07 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us want to make a lasting and meaningful difference at work and in our personal lives. But we're daunted by the size of the challenges, afraid of the cost or commitment and, quite frankly, unsure of where to start. This book uncovers eight steps to unlocking high performance and the life you want to lead. Immediately after reading this book, you will be compelled to abandon the baggage of traditional hierarchy and adopt a new approach that creates freedom, results and satisfaction. It requires little financial investment on your part, but it will mean you have to give-up customary leadership practices.

Download or read book HBR s 10 Must Reads on Building a Great Culture with bonus article How to Build a Culture of Originality by Adam Grant written by Harvard Business Review and published by Harvard Business Press. This book was released on 2019-11-12 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can change your company's culture. Organizational culture often feels like something that has a life of its own. But leaders are the stewards of a company's culture and have the power to shape and even change it. If you read nothing else on building a better organizational culture, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you identify where your culture can be improved, communicate change, and anticipate and address implementation challenges. This book will inspire you to: See what your company culture is currently like--and what it could be Explore your company's emotional culture Gather input on what needs to be fixed or initiated Improve collaboration Foster a culture of trust Articulate the new culture's mission, values, and expectations Deal with resistance and roadblocks This collection of articles includes "The Leader's Guide to Corporate Culture," by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; "Manage Your Emotional Culture," by Sigal Barsade and Olivia A. O'Neill; "The Neuroscience of Trust," by Paul J. Zak; "Creating a Purpose-Driven Organization," by Robert E. Quinn and Anjan V. Thakor; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "How to Build a Culture of Originality," by Adam Grant; "When Culture Doesn't Translate," by Erin Meyer; "Culture Is Not the Culprit," by Jay W. Lorsch and Emily Gandhi; "Conquering a Culture of Indecision," by Ram Charan; and "Radical Change, the Quiet Way," by Debra E. Meyerson.

Download or read book A Practical Approach to Performance Interventions and Analysis written by Gene Fusch and published by FT Press. This book was released on 2012 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine your best possible organization: a place where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference -- and achieve truly extraordinary levels of performance, even in tough times. Using this book's powerful Work/Life Approach, you can build that organization. World-renowned performance consultants Dr. Gene Fusch and Richard Gillespie offer a step-by-step blueprint for developing a true performance culture, where people bring a relentless focus and selfless collaboration to bear on the organization's most fundamental goals. A Practical Approach to Performance Interventions and Analysis walks through every step of the process: analyzing business problems, identifying performance gaps, selecting the best interventions, measuring results, and more. You'll learn how to integrate your organization's goals with the beliefs and needs of your people; foster unity without conformity, and diversity without division; how to overcome the fear and distrust that makes organizations dysfunctional; and how to build an organization where everyone really takes ownership of their "fraction of the action." Along the way, they present 50 dynamic models that tightly connect theory to real-world business practice, are ROI-driven, are fully measurable, and can be utilized by all leaders and practitioners in HR, organizational development, and training. With their guidance, you can choose and execute the performance initiatives that deliver the greatest positive impact on culture, business metrics, and the lives of all your people.

Download or read book Transformational Culture written by David Liddle and published by Kogan Page Publishers. This book was released on 2021-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: SHORTLISTED: Business Book Awards 2022 - People, Culture & Management category Company culture is the foundation of business success. Strong culture drives an average of four times more revenue growth, 12% more productivity and half the employee turnover rate. Driven by global health, economic and environmental emergencies and rising social justice and employee activism, organizations are urgently seeking a new cultural model which will enable them to thrive. Transformational Culture provides a blueprint for a fair, just, inclusive, sustainable, and high performing organization. With a foreword from Dave Ulrich and expert analysis of the benefits of a people-focused and values lead organization, it provides 8 transformational enablers to deliver individual, team and business success. Guidance is also included on how to tackle toxic cultures and behaviours, how to shift the dial from retributive to restorative justice, and how to develop humane and human HR and management systems. The book offers practical guidance for HR professionals and business leaders on how to redefine their culture and to embed a unique, practical framework to assist with the resolution of concerns, complaints, and conflicts at work. Tried and tested toolkits and templates plus case studies from organizations who have successfully implemented this approach including London Ambulance Service, Aviva, The FT and British Retail Consortium are contained within Transformational Culture making this an invaluable guide for anyone wishing to put their people and their values first.

Download or read book The Evolution of the Modern Workplace written by William Brown and published by Cambridge University Press. This book was released on 2009-08-27 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: The last thirty years have seen the world of work transformed in Britain. Manufacturing and nationalized industries contracted and private services expanded. Employment became more diverse. Trade union membership collapsed. Collective bargaining disappeared from much of the private sector, as did strikes. This was accompanied by the rise of human resource management and new employment practices. The law, once largely absent, increasingly became a dominant influence. The experience of work has become more pressured. The Evolution of the Modern Workplace provides an authoritative account and analysis of these changes and their consequences. Its main source is the five Workplace Employment Relations Surveys that were conducted at roughly five-year intervals between 1980 and 2004. Drawing on this unique source of data, a team of internationally renowned scholars show how the world of the workplace has changed, and why it has changed, for both workers and employers.

Download or read book Driving Fear Out of the Workplace written by Kathleen D. Ryan and published by Jossey-Bass. This book was released on 1998-04-30 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Restore Creativity and Trust to Your Workplace Much has changed since Driving Fear Out of the Workplace first made the undiscussable discussable back in 1991. Advances in technology, new employee/employer relations, and the corporate push to optimize intellectual capital have introduced a host of new workplace anxieties that, left unaddressed, can seriously inhibit individual performance and cripple a company's ability to compete. Which is why, in this revised edition, authors Ryan and Oestreich revisit their original, best-selling work to confront the fears that permeate today's organizations--so that they can become the high-trust, high-performance organizations of tomorrow. This insightful book digs deeply into the root causes of fear and the pervasive 'flu of mistrust' that weakens motivation and commitment. --Terrence E. Deal and M. K. Key, authors of Corporate Celebration: Play, Purpose, and Passion at Work You'll discover: * How fear prevents people from doing their best * How fear operates in organizations How to build business relationships without fear...and much more! This work is a timely antidote to the insecurities of workers faced with the pervasive push toward leaner, meaner organizations.

Download or read book Primed to Perform written by Neel Doshi and published by HarperCollins. This book was released on 2015-10-06 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The revolutionary book that teaches you how to use the cutting edge of human psychology to build high performing workplace cultures. Too often, great cultures feel like magic. While most leaders believe culture is critical to success, few know how to build one, or sustain it over time. What if you knew the science behind the magic—a science so predictive and powerful that you could transform your organization? What if you could use cutting edge psychology to unlock people’s innate desire to innovate, experiment, and adapt? In Primed to Perform, Neel Doshi and Lindsay McGregor show you how to do just that. The result: higher sales, more loyal customers, and more passionate employees. Primed to Perform explains the counter-intuitive science behind great cultures, building on over a century of academic thinking. It shares the simple, highly predictive new measurement tool—the Total Motivation (ToMo) Factor—that enables you to measure the strength of your culture, and track improvements over time. It explores the authors’ original research into how Total Motivation leads to higher performance in iconic companies, from Apple to Starbucks to Southwest Airlines. Most importantly, it teaches you to build great cultures, using a systematic and sustainable approach. High performing cultures cant be left to chance. Organizations must create systems that shape and maintain them. Whether you’re a five-person team or a startup, a school, a nonprofit or a mega-institution, Primed to Perform shows you how.