Download or read book 7 Tenets of Taxi Terry PB written by Scott McKain and published by McGraw Hill Professional. This book was released on 2014-05-23 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to consistently deliver a level of service that makes you and your business distinctive in the hearts and minds of your customers. You will want every person in your company to read this book and apply its lessons." -- Randy G. Pennington, author of the award-winning bestseller Make Change Work "This book is another masterpiece from the brilliant business mind of Scott McKain." -- Patricia Fripp, CSP, CPAE, former president of the National Speakers Association and a leading executive speech coach "I have loved the story of Taxi Terry every time I've heard Scott tell it. It's entertaining, funny, and always a crowd pleaser. In this great book, Scott gives you a chance to go deeper into the story and learn the lessons you need to deliver a great customer service experience." -- Larry Winget, television personality and six-time bestselling author of Grow a Pair and Shut Up, Stop Whining, and Get a Life!

Download or read book Driven written by Marcello Di Cintio and published by Biblioasis. This book was released on 2021-05-04 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shortlisted for the Bressani Literary Prize • A Globe and Mail Book of the Year • A CBC Books Best Canadian Nonfiction of 2021 In conversations with drivers ranging from veterans of foreign wars to Indigenous women protecting one another, Di Cintio explores the borderland of the North American taxi. “The taxi,” writes Marcello Di Cintio, “is a border.” Occupying the space between public and private, a cab brings together people who might otherwise never have met—yet most of us sit in the back and stare at our phones. Nowhere else do people occupy such intimate quarters and share so little. In a series of interviews with drivers, their backgrounds ranging from the Iraqi National Guard, to the Westboro Baptist Church, to an arranged marriage that left one woman stranded in a foreign country with nothing but a suitcase, Driven seeks out those missed conversations, revealing the unknown stories that surround us. Travelling across borders of all kinds, from battlefields and occupied lands to midnight fares and Tim Hortons parking lots, Di Cintio chronicles the many journeys each driver made merely for the privilege to turn on their rooflight. Yet these lives aren’t defined by tragedy or frustration but by ingenuity and generosity, hope and indomitable hard work. From night school and sixteen-hour shifts to schemes for athletic careers and the secret Shakespeare of Dylan’s lyrics, Di Cintio’s subjects share the passions and triumphs that drive them. Like the people encountered in its pages, Driven is an unexpected delight, and that most wondrous of all things: a book that will change the way you see the world around you. A paean to the power of personality and perseverance, it’s a compassionate and joyful tribute to the men and women who take us where we want to go.

Download or read book Moments of Magic written by Shep Hyken and published by Shepard Presentations, LLC. This book was released on 1993 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book This Generational Curse Ends With Me written by Nicole Hiser and published by N L H Publishing. This book was released on 2023-12-13 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Will you fight the past, or will you let it fall on your children’s future? TRIGGER WARNING: There is abuse, sexual assault, molestation, rape, addiction, domestic violence, violent acts against children, and mention of suicidal thoughts and actions in this story. This is a true story and not sugar-coated. Reader, be warned. Within these pages is the story of a girl from West Virginia. One who dreamed of changing the world and living in the pages of her favorite books. She loved her books more than anything else because they allowed her to escape her world and believe that she could fight back against the monsters in it. A world of screams, abuse, addiction, and shattered hearts. A world that told her she was never enough. An ungenuine world that taught her conditions and the sting of betrayal and shame. Now, at 35, I reflect on the events of my life that helped mold me into the person I am today and the lessons I’ve learned along the way. This story is about how I, a little girl from a small town in West Virginia, stopped hiding from my past, reclaimed my power, forgave myself, and chose to live happy, successful, and limitless. And how you can too.

Download or read book Taxi Confidential written by Amy Braunschweiger and published by 671 Press. This book was released on 2009-09 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: An outrageous encounter in a cab is a rite of passage in New York City. Trap two or more strangers in a careening yellow sedan and add an unexpected variable-say, a well-armed transvestite hooker, the urgent need for a restroom, or a stabbing victim-and the story that emerges is sure to be worth telling. In Taxi Confidential, cabbies ranging from a lead-footed pothead to a philosophizing immigrant sage grapple with what chance tosses their way. Author Amy Braunschweiger uncovers the best taxi stories from the 1970s through present day, and takes the reader on a 100-mile-per-hour ride through Gotham's darkest alleys, roughest neighborhoods, and hidden sweet spots.

Download or read book Taxi Taxi written by Cari Best and published by Orchard Books (NY). This book was released on 1997-03-01 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tina spends each Sunday with her father, a taxicab driver.

Download or read book My Home in the Jungle written by Neil A. Hoag and published by Xlibris Corporation. This book was released on 2010-09-21 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: A tropical island paradise where a rattan hammock calls your name and rum and a Coke in your hands, a pretty girl by your side. Put on your sandals and come with me on my adventure through Sogod Bay to a jungle island paradise from being a Palm Beach, Florida, taxi driver, to being a coconut farmer on an island in the southern Philippines, a husband, a father, a member of a community, and a patriarch of a large family in the jungle.

Download or read book Taxi Ride with Victor written by Sara Trofa and published by Prestel Junior. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Victor is everyone's favorite extraterrestrial taxi driver, but he has a big problem. His memory is terrible! He can never remember his way around the galaxy. When he drops off his passengers at the wrong locations, there are some unexpected and hilarious high jinks"--

Download or read book Dharma Road written by Brian Haycock and published by Hampton Roads Publishing. This book was released on 2010-11-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This memoir and spiritual guide from an Austin, Texas cab driver is “the real deal: good taxi and straight dharma” (Jack Kornfield, bestselling author of The Wise Heart). Brian Haycock was a cabdriver—who happened to be a Buddhist. During the course of his career, he learned that each fare provided an opportunity to learn the life lessons of the Buddha. So, hop in and buckle up; we’re off on our journey to self-discovery, passing through the precepts, the four noble truths, taking a hard left to stop and get coffee—where we’ll learn a few breathing techniques to bolster our patience—all the while watching for ambulances and bikers, focusing our attention and awareness so that we can arrive at our destination in good time and in one piece. Here are stories from everyday life that demonstrate how we can all benefit from a little Buddhist philosophy. With each chapter focusing on a specific topic, readers will learn to coast their way to building a life routine, focusing the mind, calming themselves with breathing exercises, and much more. “Engagingly written.” —Stephen Batchelor, national bestselling author of Confessions of a Buddhist Atheist “Compassionate and entertaining.” —David Brazier (aka Dharmavidya), author of The Feeling Buddha “Amusing and wise.” —Arthur Jeon, author of City Dharma and Sex, Love, and Dharma: Finding Love Without Losing Your Way “Wise and witty and direct: very Zen. Also, fun to read.” —Sylvia Boorstein, national bestselling author of Happiness is an Inside Job and That’s Funny, You Don’t Look Buddhist

Download or read book Maxi the Little Taxi written by Elizabeth Upton and published by Scholastic Inc.. This book was released on 2016-03-29 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: He's little! He's cute! But he's getting all dirty! This warm, charming story perfectly captures all the ups and downs of a busy little taxi's first day on the job! It's Maxi the Taxi's first day of work. What fun it is to zip and zoom all around the town!SPLASH go the mud puddles!PLIPPITY-PLOP drips the ice cream and mustard from sticky little fingers!Soon Maxi becomes so grimy and gooey that no one wants to ride with him.Who will help this dirty little taxi discover what he needs most? It's a smart little boy who takes Maxi for a noisy, tickly bath in the car wash!

Download or read book Taxi Driver Wisdom written by Risa Mickenberg and published by Chronicle Books. This book was released on 2016-07-19 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Insights on love, pleasure, fate, and other topics” collected from conversations with New York City cabbies (AM New York). The worse a town’s economy is, the better looking the guys who work at the local gas station are. I see more of what is going on around me because I am not concerned with finding a parking place. There is no chivalry. For that you have to go upstate. Real taxi drivers know more than how to get you there without a GPS—often, they know how to get you there in life. This twentieth anniversary edition of the wise and hilarious classic, as true now as ever, is a celebration of the witty, philosophical perspective on human nature culled from real quotations from real cab drivers who’ve been around the block.

Download or read book Taxi written by Biju Mathew and published by Cornell University Press. This book was released on 2008 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on conversations with the drivers themselves, "Taxi!" details both the pressures and triumphs of life behind the wheel. Mathew reveals in this highly readable, fast-paced survey of New York's taxi business, that just about everything has been dramatically altered except the yellow paint.

Download or read book Grand Tourist written by Ellen Boer and published by Xlibris Corporation. This book was released on 2013-03-15 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Peter asked Ellen to marry him some fifty years ago she asked what he thought their life would be like. He answered, I will show you the world. Their own Grand Tour has taken them to seven continents and over a hundred thirty countries, and to favorite sites many dozens of times. Their love of history, geography and wildlife has led them to explore the Polar Regions, the African savanna, and the ruins of great civilizations. In this volume, they recount not only the best venues but share their practical insights into how to plan a perfect trip.

Download or read book Daily Graphic written by Yaw Boadu-Ayeboafoh and published by Graphic Communications Group. This book was released on 2006-06-10 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Cape Verde Other Places Travel Guide written by Callie Flood and published by Other Places Publishing. This book was released on 2010-07-05 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cape Verde is an elusive mix of everything: A blend of Portugal, a dash of Brazil, a hint of American and a slice of Africa. Once known as the "Forgotten Islands," the archipelago has emerged to offer everything from isolated windswept beaches, mountainous misty forests, giant salt flats, and black volcanic lava flows to top-of-the line luxury hotels with the latest technology as well as small-town pensions in remote villages, rich in tradition. The most inviting aspect of this country is the charm, candor and genuine hospitality of its people, and the vibrant, rich diversity of each island. They may be known as the Forgotten Islands, but they are anything but forgettable.

Download or read book Just What Kind of Mother Are You written by Paula Daly and published by Open Road + Grove/Atlantic. This book was released on 2013-09-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Riveting! Daly plunges straight into the heart of every parent’s worst nightmare with page-turning results.” —Lisa Gardner, #1 New York Times–bestselling author Lisa Kallisto—overwhelmed working mother—is the not-so-perfect model of the modern woman. She holds down a busy job running an animal shelter, she cares for three demanding children, and she worries that her marriage isn’t getting enough attention. During an impossibly hectic week, Lisa takes her eye off the ball for a moment and her world descends into a living nightmare. Not only is her best friend’s thirteen-year-old daughter missing, but it’s Lisa’s fault. To make matters worse, Lucinda is the second teenage girl to disappear within the past two weeks. The first one turned up stripped bare and abandoned on the main street after a horrible ordeal. Wracked with guilt over her mistake, and after having been publicly blamed by Lucinda’s family, Lisa sets out to right the wrong. As she begins digging under the surface, Lisa learns that everything is not quite what it first appears to be. “This intriguing blend of suspense tale and domestic drama, which has a number of delicious plot twists, will keep readers riveted . . . First-rate fiction from an outstanding new thriller writer.” —Booklist, starred review

Download or read book Advances in Production Management Systems Competitive Manufacturing for Innovative Products and Services written by Christos Emmanouilidis and published by Springer. This book was released on 2013-08-13 with total page 752 pages. Available in PDF, EPUB and Kindle. Book excerpt: The two volumes IFIP AICT 397 and 398 constitute the thoroughly refereed post-conference proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2012, held in Rhodes, Greece, in September 2012. The 182 revised full papers were carefully reviewed and selected for inclusion in the two volumes. They are organized in 6 parts: sustainability; design, manufacturing and production management; human factors, learning and innovation; ICT and emerging technologies in production management; product and asset lifecycle management; and services, supply chains and operations.