Download or read book Making Conversation written by Fred Dust and published by HarperCollins. This book was released on 2020-12-01 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful. Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions. How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.
Download or read book The First Minute written by Fenning and published by . This book was released on 2023-07-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get people's attention and get your message across at work. Learn the simplest way to improve your business communication skills today. There is no fluff and no vague advice, just practical step-by-step methods you can start using today. This multi-award-winning book teaches specific methods for having short, clear business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. Communication should be clear and concise, and we should get to the point quickly. The problem is we don't always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems. Throughout this book you'll discover how to: - Have shorter, better work conversations and meetings - Get to the point faster without rambling or going off on tangents - Lead your audience toward the solution you need - Apply one technique to almost every discussion, email, presentation and interview with great results This book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all. Having clearer communication is easier than you might expect, and it all starts with the first minute.
Download or read book We Need to Talk written by Celeste Headlee and published by HarperCollins. This book was released on 2017-09-19 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: “WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Download or read book Conversation Transformation Recognize and Overcome the 6 Most Destructive Communication Patterns written by Ben Benjamin and published by McGraw Hill Professional. This book was released on 2012-02-24 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: “Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.” —SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations ”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.” —SENATOR JOHN F. KERRY “Practical, inspiring, and powerful. You will never look at your conversations the same way again.” —SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand
Download or read book Reclaiming Conversation written by Sherry Turkle and published by Penguin. This book was released on 2016-10-04 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: “In a time in which the ways we communicate and connect are constantly changing, and not always for the better, Sherry Turkle provides a much needed voice of caution and reason to help explain what the f*** is going on.” —Aziz Ansari, author of Modern Romance Renowned media scholar Sherry Turkle investigates how a flight from conversation undermines our relationships, creativity, and productivity—and why reclaiming face-to-face conversation can help us regain lost ground. We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection. Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: at work, at home, in politics, and in love, we find ways around conversation, tempted by the possibilities of a text or an email in which we don’t have to look, listen, or reveal ourselves. We develop a taste for what mere connection offers. The dinner table falls silent as children compete with phones for their parents’ attention. Friends learn strategies to keep conversations going when only a few people are looking up from their phones. At work, we retreat to our screens although it is conversation at the water cooler that increases not only productivity but commitment to work. Online, we only want to share opinions that our followers will agree with – a politics that shies away from the real conflicts and solutions of the public square. The case for conversation begins with the necessary conversations of solitude and self-reflection. They are endangered: these days, always connected, we see loneliness as a problem that technology should solve. Afraid of being alone, we rely on other people to give us a sense of ourselves, and our capacity for empathy and relationship suffers. We see the costs of the flight from conversation everywhere: conversation is the cornerstone for democracy and in business it is good for the bottom line. In the private sphere, it builds empathy, friendship, love, learning, and productivity. But there is good news: we are resilient. Conversation cures. Based on five years of research and interviews in homes, schools, and the workplace, Turkle argues that we have come to a better understanding of where our technology can and cannot take us and that the time is right to reclaim conversation. The most human—and humanizing—thing that we do. The virtues of person-to-person conversation are timeless, and our most basic technology, talk, responds to our modern challenges. We have everything we need to start, we have each other. Turkle's latest book, The Empathy Diaries (3/2/21) is available now.
Download or read book The Communication Book 44 Ideas for Better Conversations Every Day written by Mikael Krogerus and published by W. W. Norton & Company. This book was released on 2020-02-04 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. • Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant. • Want better meetings? Ban smartphones, use a timer, and make everyone stand up. • Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.
Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Download or read book Academic Communication Skills written by Li-Shih Huang and published by University Press of America. This book was released on 2010-09-23 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Communication Skills is designed to assist international graduate students as they create their own opportunities to expand their linguistic and strategic repertoires in academic English conversations. The needs of international graduate students are often different than those of others who have learned English as an additional language because they participate in academic conversations at advanced levels, encounter daily opportunities to discuss topics about which they have sophisticated knowledge, and are required to share their expertise with others (in their roles as teaching assistants or research assistants). As students progress in their academic studies, they increasingly understand that their fluency in academic oral communications plays an important role in their academic performance and future career options. While they recognize the importance, many voice frustrations, finding that speaking English is more difficult than writing and engaging in impromptu dialogues is more difficult than presenting prepared monologues. This book is an excellent resource for either classroom instruction or for self-study. It provides effective confidence-building strategies that speakers can try when participating in a range of different academic interactions. By guiding both students and instructors in examining common conversational challenges in academic environments, including many of the assumptions that frequently cause miscommunication, the book provides proven strategies for increased effectiveness and confidence in cross-cultural academic conversations.
Download or read book Communications Crash Course written by Alixander Laffredo-Dietrich and published by Independently Published. This book was released on 2019-03-31 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance your Conversation Confidence with 11 Strategic Conversation Frameworks! Do you find yourself frantically searching for what to say in a conversation? Do you feel trapped in silence in social situations? Do you understand the amazing VALUE of talking to people and want to learn how? With the right strategy and basic know-how of the elements of communication, the issue of "how to talk to people" will be a thing of the past, even if: -You are shy -You are introverted -You get nervous around people and social situations Alixander Dietrich knows a thing or two on learning how to talk to people. From a social hermit to conversational hero, he created strategies that assisted even the most reserved people to realize their communication potential. Imagine having Step-by-step formulas you can use in any conversation! This is not a book filled with canned one-liners or dishonest "tricks". Despite what many people say, such things do not work because conversations can go an infinite number of directions! Instead, this book teaches the foundations of communication and conversation and even provides amazing frameworks to use in numerous scenarios! In other words... This is about understanding what communication is made of and leveraging those elements to improve your execution of it! Now, learning to talk to people does not have to be an excruciating endeavor! The Quickest, Easiest Way to Always Know What to Say! What if, instead of scrambling around your head and agonizing to find the "right" words, you knew how to always have topics, that are relevant to the conversation, to draw from? What if instead of relying on bumbling one-liners that barely work in a handful of situations, you knew how to craft your thoughts on the spot? Being a savvy conversationalist offers the following benefits: -Confidence in conversations and social settings -Deeper relationships with people you've known your entire life or just met -Enhanced chances of success in scenarios that demand conversation skills such as dating, networking, and more! This book will teach you everything you need to be a fabulous communicator! It is NOT a specific look at any one particular type of communication (such as negotion, flirting, persuasion). "Communications Crash Course" IS a baseline in communication that will serve as a powerful foundation for whatever type of communication you engage in. Important areas that will be discussed include: -Elements of Communication -How Nonverbal and Verbal elements tie into each other -The effects of Context -Differences in types of Communication -Eleven Strategic Conversation Frameworks that you can use in any discussion and much more! This book is for YOU, if... You want to leave the frantic search for the "right thing to say" behind you and have knock-out communication skills! You want to fulfill your longing of being able to converse confidently with other people in any social setting You want to express yourself and truly connect with other people! Are you ready to start learning how to enhance your communications and conversation confidence RIGHT NOW? Get started by scrolling up and click the BUY Button
Download or read book Talk written by Elizabeth Stokoe and published by Robinson. This book was released on 2018-11-29 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: We spend much of our days talking. Yet we know little about the conversational engine that drives our everyday lives. We are pushed and pulled around by language far more than we realize, yet are seduced by stereotypes and myths about communication. This book will change the way you think about talk. It will explain the big pay-offs to understanding conversation scientifically. Elizabeth Stokoe, a social psychologist, has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. This book describes some of the findings of her own research, and that of other conversation analysts around the world. Through numerous examples from real interactions between friends, partners, colleagues, police officers, mediators, doctors and many others, you will learn that some of what you think you know about talk is wrong. But you will also uncover fresh insights about how to have better conversations - using the evidence from fifty years of research about the science of talk.
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Download or read book The Art of Conversation written by Judy Apps and published by John Wiley & Sons. This book was released on 2014-06-03 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire. But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can’t stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships? The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you’re daunted now, discover the difference good conversation can make in every aspect of your life. Learn to: -Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going - Understand the different types of conversation and how they work- which topics and language are suitable for the occasion - Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication - Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult -Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.
Download or read book Everyday Conversation written by Robert E. Nofsinger and published by . This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first volume in the Interpersonal Commtexts series, Everyday Conversation offers a fresh approach to the study of conversation, one that extends understanding from a variety of perspectives and methods. Using a conversational analysis approach, Nofsinger examines what makes conversation work. He takes the reader step-by-step through the world of conversation, addressing important processes and characteristics of conversation in the analytical language used by scholars.
Download or read book Confident Conversation written by Mike Bechtle and published by Revell. This book was released on 2008-08-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication is an art, and anyone--whether shy or outgoing--can improve his or her conversational skills. In Confident Conversation, Mike Bechtle offers a straightforward guide to making good conversation that works for any personality type. He highlights the art of give and take, stresses the importance of listening, and gives confidence to those who hesitate to strike up a conversation. He shows readers that they don't have to have a stockpile of great stories to tell in order to make good conversation. Instead, he encourages an "explorer" mind-set and gives readers the tools they need to talk to anyone, anytime, anywhere.
Download or read book Remarkable Conversations written by Barbara Miles and published by eBookIt.com. This book was released on 1999 with total page 645 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the needs of children of all abilities, from those who use nonlinguistic forms of communication such as objects or body movements to those who use linguistic forms such as sign language or writing.
Download or read book A Century of Communication Studies written by Pat J. Gehrke and published by Routledge. This book was released on 2014-12-05 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume chronicles the development of communication studies as a discipline, providing a history of the field and identifying opportunities for future growth. Editors Pat J. Gehrke and William M. Keith have assembled an exceptional list of communication scholars who, in the thirteen chapters contained in this book, cover the breadth and depth of the field. Organized around themes and concepts that have enduring historical significance and wide appeal across numerous subfields of communication, A Century of Communication Studies bridges research and pedagogy, addressing themes that connect classroom practice and publication. Published in the 100th anniversary year of the National Communication Association, this collection highlights the evolution of communication studies and will serve future generations of scholars as a window into not only our past but also the field’s collective possibilities.
Download or read book The Art of Conversation written by Stephen Haunts and published by Independently Published. This book was released on 2019-11-22 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: If shyness is impacting your life in a negative way and you're ready to break free from social awkwardness and fear, then you've found the right book.We're not born knowing how to handle social situations. Manners are taught, we make friends by learning how not to, and as we grow we begin to conform to the expected standards. But sometimes, it's not so easy to know what to say or how to act. Social skills are critical for success in life, but they can also be hard to come by. If you're struggling to communicate effectively and overcome your fear, you need a guide to help you along the way. You need this book.Step by step, chapter by chapter, you'll learn how to let others know you're interested in what they have to say, keep them interested in you, and achieve open and eloquent conversation. Along the way, you'll also discover: How to keep a conversation going and avoid awkward lulls The importance of eye contact How to read a room or a person's mood and evaluate the best way to communicate Why laughter is essential, especially in social situations How to build relationships through respect and trust Why appearance matters, even when you're just conversing How to end a conversation without making the other person feel unwelcome And much, much more!Don't let your shyness keep you from experiencing the richness of life. Social skills can be learned, they can be refined, and they can change your life.About the AuthorStephen Haunts has been a professional software and application developer since 1996 and as a hobby since he was 10. Stephen has worked across many different industries including computer games, online banking, retail finance, healthcare & pharmaceuticals, and insurance. Stephen started programming in BASIC on machines such as the Dragon 32, Vic 20 and the Amiga and moved onto C and C++ on the IBM PC. Stephen has been developing software in C# and the .NET framework since first being introduced to it in 2003. As well as being an accomplished software developer, Stephen is also an experienced development leader and has led, mentored and coached teams to deliver many high-value, high-impact solutions in finance and healthcare. Outside of Stephen's day job, he is also an experienced tech blogger who runs a popular blog called Coding in the Trenches at http: //www.stephenhaunts.com/, and he is also a training course author for the popular online training company Pluralsight.
