Download or read book Transforming Health Care Scheduling and Access written by Institute of Medicine and published by National Academies Press. This book was released on 2015-08-24 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource-highly trained personnel-inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.
Download or read book Process Improvement Essentials written by James R. Persse, PhD and published by "O'Reilly Media, Inc.". This book was released on 2006-09-14 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.
Download or read book A Guide to Continuous Improvement Transformation written by Aristide van Aartsengel and published by Springer Science & Business Media. This book was released on 2013-03-02 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book enables enterprise business leaders - from CEOs to supervisors - to understand what "Continuous Improvement" is, why it is probably the best answer to improved business performance in years, and how to put it to work in the unique environment of a specific organization. The book examines what is at the core of "Continuous Improvement" and delves deeper into the elements and constituents necessary to take an organization to the next level to ensure its continued, long-term existence. It provides guidance to enterprise management and to professionals engaged in the implementation of a "Continuous Improvement" initiative and enables them to structure and manage its implementation successfully. It also provides tools to quickly assess where an enterprise business stands in terms of strategic management and "Continuous Improvement".
Download or read book How to Succeed with Continuous Improvement A Primer for Becoming the Best in the World written by Joakim Ahlstrom and published by McGraw Hill Professional. This book was released on 2014-11-21 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your organizational transformation begins here! Comprehensive, detailed, and easy to read and understand, How to Succeed with Continuous Improvement takes you through a real-life case study of one organization’s journey to a world-class continuous improvement process. Joakim Ahlstrom—one of the world’s most respected continuous improvement experts—serves as your coach. He first helps you decide whether you want to embark on the continuous improvement journey and takes you through the entire process step by step, all the way through generating remarkable business results with his unique methods. In each chapter, Ahlstrom describes a specific stage of the transformation story and provides a clear analysis of each one to help you apply his methods in your own company. In no time you’ll grasp all the concepts you need to know. How to Succeed with Continuous Improvement covers it all, including: How to shift mindsets and behaviors using the often neglected practice of coaching Common pitfalls to help you plan out how you will apply the principles and practices Using “six-legged spiders” and “fishy” diagrams to achieve measurable results Ways to avoid “Watermelon” key performance indicators that often mask the truth Ahlstrom explains rational behind all the methods in the book—the results they produce, and why—and offers practical advice on how to get full input from everyone involved. Ahlstrom concludes the book with a chapter offering a current-state analysis tool and a simple template to apply in your company. If you’re seeking to design and launch a continuous improvement program, How to Succeed with Continuous Improvement is the first book you should turn to—and it’s the last one you’ll ever need! Praise for How to Succeed with Continuous Improvement “Using a story he lived through, Joakim vividly brings to life for us the transformation from a mediocre top-down organization depending on a few internal experts for its survival to a high performance organization of empowered employees engaged in continuous improvement.” –Jeffrey Liker, bestselling author of The Toyota Way “This succinct book packs an enormous amount of wisdom and experience into an entertaining fast read. It gives a clear roadmap for any leader to implement a strong continuous improvement program in his or her unit. Highly recommended!” –Alan G. Robinson, Professor of Management, University of Massachusetts and author of Corporate Creativity and Ideas are Free “The most valuable and lean book I have read about lean.” –Göran Martinsson, Continuous improvement Manager, IKEA “Well written, easy to read, filled with excellent examples . . . If you only plan to read one change management book this year, this is the book you should read.” –Dag Näslund, Professor of Management, University of North Florida “An amazing guide in lean principles, with simple tools for simplifications.” –Susanne Schipper, Continuous Improvement Coach, AstraZeneca “Simplicity is the essence of this great book. Ahlstrom delivers a straightforward and simple approach to support your work with continuous improvement.” –Ronny Ålund, Productivity Management, Volvo CE “This book is a little gem with large content! Unlike many other books on the subject, you only have to read it once because it sticks.” –Johan Valett, Vice President Haldex Way, Haldex “I recommend How to Succeed with Continuous Improvement to anyone who needs a fast and inspiring introduction to continuous improvement.” –Janne Lundberg, Global Lean Innovation Manager, Assa Abloy
Download or read book Modular Kaizen written by Grace L. Duffy and published by Quality Press. This book was released on 2013-11-07 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modular Kaizen is a development of necessity. Improvement has to happen on the fly in our rapidly changing world. This book is about using the resources, people, and schedules already in place to get things done. Modular Kaizen is the counterpoint to a kaizen blitz, in which team members are confined in a room to hammer out an opportunity or a solution to some problem. In the hectic, interrupt-driven environment of many organizations, it is simply not possible to remove critical players from normal operations for any length of time. Grace Duffy draws on 40 years of experience to incorporate techniques, innovations, and lessons learned in pursuit of effective continuous and breakthrough improvement. Part I provides the conceptual model along with steps and tools for process and system improvement in an extremely busy and interrupt-driven workplace. Part II offers three case studiesfrom manufacturing, healthcare, and aerospaceto show how the techniques work in real time. If you are looking for proven approaches to integrating quality improvement into daily work, this is your book. It is written for those of us who have to get it done, not just talk about it. So roll up your sleeves and dig in.
Download or read book Handbook on Continuous Improvement Transformation written by Aristide van Aartsengel and published by Springer Science & Business Media. This book was released on 2013-04-11 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a comprehensive and detailed framework for the implementation of "Continuous Improvement" and Lean Six Sigma in a professional project management environment. For this purpose the book brings together Lean Six Sigma and the PMBOK standard for project management. It provides an integrated approach, which can be used for both transactional and manufacturing businesses to better define ways to reduce costs, enhance processes ,and achieve faster implementation and new product or service development. The reader is guided carefully and reliably through the detailed procedures introduced in this book using a comprehensive, conceptual and practical well-balanced approach.
Download or read book Atomic Habits written by James Clear and published by Penguin. This book was released on 2018-10-16 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 New York Times bestseller. Over 15 million copies sold! Tiny Changes, Remarkable Results No matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you'll get a proven system that can take you to new heights. Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field. Learn how to: make time for new habits (even when life gets crazy); overcome a lack of motivation and willpower; design your environment to make success easier; get back on track when you fall off course; ...and much more. Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits--whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal.
Download or read book Strategic Continuous Process Improvement written by Gerhard J. Plenert and published by McGraw Hill Professional. This book was released on 2011-11-29 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization
Download or read book Kaizen Ky zen the Key to Japan s Competitive Success written by Masaaki Imai and published by New York : Random House Business Division. This book was released on 1986 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaizen means gradual, unending improvement, doing "little things" better; setting --and achieving --ever higher standards. It is Kaizen, says Masaaki Imai, that is the simple truth behind Japan's economic "miracle" and the real reason the Japanese have become the masters of "flexible manufacturing" technology -- the ability to adapt manufacturing processes to changing customer and market requirements, and do it fast ... For the first time, Western managers have a comprehensive handbook of 16 Kaizen management practices they can put to work. Using more than 100 examples of Kaizen in action, 15 corporate case studies, and 50 charts and graphs, Mr. Imai examines step by step all the roles Kaizen plays in. --inside cover
Download or read book Always Making Progress written by Ian Madden and published by CRC Press. This book was released on 2022-04-19 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a “way of life” and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: • Eliminating accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Elimination of accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Introducing new products. • Improving staff productivity. • Removing costs to meet the budget. • Dealing with absence and poor morale. • Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.
Download or read book Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2018-06-08 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both o
Download or read book Continuous Process Improvement written by George D. Robson and published by Simon and Schuster. This book was released on 2010-06-15 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside a world-renowned learning organization, comes that methodology. Continuous Process Improvement (CPI) is an improvement and problem-prevention system created and developed by George Robson to "empower" natural work teams in three General Electric businesses. Composed of a logical set of steps, at the heart of which is "Process Flow Diagramming," CPI focuses on and simplifies the critical elements of work flow processes and eliminates those parts that add no value. Not only has this methodology helped these GE businesses save in excess of $35 million during the first two years of implementation, but similar techniques are now being employed by leading-edge companies throughout the world. CPI is a transportable system that not only has profoundly changed manufacturing practices, but has been applied with equal success in all areas of a business. Robson shows how the "Iceberg Phenomenon" can identify the measurable benefits of accurately accounting for direct and indirect costs by carefully tracking expenses. Planning for the true costs of customer service, marketing concessions, and retraining can turn unplanned losses into short- and long-term returns on investments. Robson focuses on activities that are critical to quality in design and production and demonstrates how non-value-added work can be eliminated. The staggering cost of re-work, calculated in "The Rule of Tens," is reduced by catching mistakes before they escape to subsequent stages of handling. The CPI system, which has been widely praised within General Electric, will be of broad interest throughout the business and university communities.
Download or read book Continuous Improvement Values Assumptions and Beliefs for Successful Implementation written by Robert E. Hamm, Jr. and published by Momentum Press. This book was released on 2016-12-26 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly turbulent and competitive world, organizations are constantly working to improve. Many organizations look to one of many continuous process improvement methodologies available today. Leaders who have been able to reap the benefits of continuous improvement behave in very specific ways. Their behaviors are centered on imbedding specific values, assumptions and beliefs that support continuous improvement into the way their organization executes the processes necessary to produce goods and services. To improve, leaders must first understand what culture is and how it impacts everything the organization does. We describe the key values, assumptions, beliefs and leadership behaviors we’ve found to be effective in organizations working to constantly improve the way work is done.
Download or read book Continuous Improvement written by John Toner and published by Oxford University Press. This book was released on 2021-11-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do great athletes defy the power law of practice, according to which improvements in skill eventually plateau? Commentators and spectators alike are fascinated by how athletes such as Roger Federer, Tom Brady, and Serena Williams are capable both of moments of exquisite brilliance and of sustaining such excellence over a prolonged period. But what separates these great athletes from those who have achieved a certain level of expertise before finding that their performance has started to plateau? How is it possible for world-class athletes- athletes who seem to be at the top of their game- to keep improving? To solve this puzzle, this book presents a theory of “continuous improvement” that explains how experts use conscious strategies to update and improve motor execution in training contexts and stabilise performance under highly pressurised conditions. It argues that expertise is characterised by an attentional flexibility involving the use of reflection, abstract thought, and bodily awareness; processes used by athletes to alter bodily routines in response to contextual demands. Drawing on theory and empirical findings from a wide range of disciplines including psychology, sociology, and cognitive science, the authors outline methodological approaches and practical strategies that can be used by coaches, researchers, and athletes to understand, improve, and maintain optimal levels of performance. A fascinating exploration into the psychological and physical processes behind elite performance, this book will be an insightful read for students and academics of sport science, sport psychology, and kinesiology, as well as coaches, practitioners working with performers, athletes, or anyone with an interest in physical performance and improvement.
Download or read book Continuous School Improvement written by Mark A. Smylie and published by Corwin Press. This book was released on 2009-12-10 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A hallmark volume by one of the nation′s most accomplished school improvement scholars. This is the most thoroughly researched, well-crafted, and useful volume on continuous improvement available. Smylie does for ′continuous improvement′ what Fullan did for change." —Joseph Murphy, Professor Vanderbilt University Discover what it takes to create lasting, positive change for your school, your teachers, and your students! Focusing on school change that improves teaching and learning, this guide for principals integrates evolutionary change theory with the research on continuous improvement. Mark A. Smylie begins with a succinct overview of organizational change that provides readers with the foundation they need to embark on a school change initiative. Interviews with educators involved with organizational change provide insightful examples and first-person responses to the challenges inherent in school change. Continuous School Improvement also addresses the major implementation problems that leaders face, such as: Building trust Creating a culture of mutual responsibility Building support Setting goals Responding to teachers′ stress in the face of change
Download or read book Why Bother written by Chris Butterworth and published by CRC Press. This book was released on 2021-10-25 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities, through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs, lessons learned, and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies, the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example, one of the most well-known assessments is the Shingo prize -- This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered, such as process maturity, quality and business assessments.
Download or read book Gemba Kaizen A Commonsense Low Cost Approach to Management written by Masaaki Imai and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.
