Download or read book Conducting Effective Personnel Investigations written by Jeff Sloan and published by . This book was released on 2018-01-30 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book condenses a complex and important subject -- conducting public sector investigations regarding allegations of workplace misconduct -- into a succinct and straightforward manual for public sector management and investigators. It explains when and how to conduct investigations, interview witnesses, assess the case and write the investigative report, and warns against the pitfalls that investigators and agencies should avoid when confronted with workplace misconduct. The authors also discuss a variety of special investigative challenges, including new case law on confidentiality, conducting investigations in a unionized environment, special rules for public safety officers, and dealing with implicit bias in investigations. Includes a detailed Foreword by attorney Michael Rains (Rains Lucia Stern St. Phalle & Silver, P.C.), who is renowned for his zealous representation of public safety personnel accused of misconduct.
Download or read book Conducting Effective Personnel Investigations written by Jeffrey Sloan and published by . This book was released on 2008-03-13 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training, while doing it wrong can have numerous negative impacts throughout the organization. A proper investigation assists a public agency in achieving the goals of remedying employee misconduct and facilitating the process of making victims of miscon-duct whole. These goals are invaluable in any employ-ment setting where misconduct can cause injury to em-ployees, damage to worker-morale, and negatively affect productivity. A proper investigation can also protect a public agency from liability. This Manual is a valuable reference tool for public sector management, covering investigations of employee misconduct including, but not limited to allegations of harassment, discrimination, retaliation, attendance, dishonesty, and insubordination.
Download or read book Conducting Effective Personnel Investigations written by Jeff Sloan and published by . This book was released on 2013-04-22 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training - doing it wrong can have a negative impact on your entire organization. Employee misconduct can cause injury, damage morale, negatively affect the company culture, and reduce productivity. A proper investigation helps remedy these ills, correcting misconduct and protecting the agency from liability. This manual is an invaluable reference tool for public sector management and covers misconduct involving harassment, discrimination, retaliation, attendance, dishonesty, and insubordination. The Third Edition is a comprehensive update including enhanced sections on privacy, confidentiality, and privilege.
Download or read book Investigations in the Workplace written by Eugene F. Ferraro and published by CRC Press. This book was released on 2005-07-15 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you. The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section. Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.
Download or read book Internal Investigation written by Frank Colaprete and published by Charles C Thomas Publisher. This book was released on 2007 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the history of law enforcement, the internal investigation process has held the most negative connotation of any investigation conducted by law enforcement personnel. As we progress through the new millennium, the need for efficient and effective law enforcement services and practices grows ever more critical. The goal of this book is to demonstrate this need for proper and complete internal investigations, and to teach the entry level and tenured police supervisor the form and function of the internal investigations process. The text selectively focuses on the purposes and practical implications of internal investigations and the pitfalls. The goal is to guide students and professionals through definitions, terminology, legal and labor issues, case law, techniques and procedures, critical and special investigations, including issues in administrative and civil claims. The reader will find a model for conducting internal investigations of police personnel that will allow a police supervisor or commander to perform investigations in a thorough, ethical, legal, and equitable manner. This book will meet the needs of attorneys who litigate cases involving allegations of police misconduct as well as representatives of collective bargaining groups who represent police personnel in similar actions. The text ends with the offering of evidence identification, evaluation and collection, case review processes, risk management, training and managing internal investigators, and the future trends in internal investigations.
Download or read book An Insider s Guide to Workplace Investigations written by Meric Craig Bloch and published by Xlibris Corporation. This book was released on 2008-03-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: The trust of a company by its customers is one of the most important ingredients in a company's success. Central to that trust is the company's ability to effectively police itself. Another foundation of success is conducting internal investigations and imposing discipline in a manner that employees find trustworthy and consistent with its values. But what happens when someone reports an incident of actual or potential employee misconduct? Does the company respond to the report to investigate it, remedy it or learn from it? Is the responsibility to investigate the report delegated ad hoc to a human resources manager or in-house attorney to resolve in addition to their regular duties? A robust investigations process is not about good corporate citizenship. Investigations furnish knowledge. The process of knowledge management determines what we know about our company's risks and influences how that information can be applied. This information lets a company manage risk effectively. The products of the investigative process should be a practical and personal piece of advice to executive management. The investigation goal must be to prevent future damage to the company by using investigation findings as a form of organizational intelligence -- rather than rebuilding it after the damage is done. The economics of capitalism and private enterprise favor risk taking. But the only way to accept a risk is if that decision is an informed one. A company must maximize its business success while eliminating or reducing unacceptable legal and financial risks. Identifying and addressing those risks through investigations places the process squarely within the business' fundamental purpose. So why doesn't every company adopt this approach? It may be that they think the company does not have the time, personnel and resources to conduct investigations in an organized manner. Executive management may think that the value of the investigation is limited to substantiating the misconduct of a single employee, and that the business leaders are already certain of his guilt. It may also be to "let sleeping dogs lie," and ignore problems that are known to exist but which are seen as too disruptive and costly to fix. It may be a lack of imagination to see the value. It may be that they are intoxicated by their own high-minded ethics message to consider anything else. True, many companies have historically staffed corporate-security departments or hired lawyers to look into allegations of wrongdoing, but these are not business processes with a focus on corporate counseling. There is a world of difference when you use the investigation process as a way to improve business processes and as a risk-management tool than if you think small and use it only as a way to prove that a discrete act of misconduct occurred. A business case with its own value proposition can be made for a workplace investigations unit. A properly prepared and executed investigation gives the business an advantage. Risks are identified and addressed. Dishonest employees are caught. Restitution can be attempted. But to do this, you need to know how to embed the workplace investigations unit in your company's culture and this applies even to those professionals in human resources and legal departments who freelance investigations as a business process. The ultimate value of a workplace investigations unit depends on its seamless integration in the business. The smoother the practice blends into the business routine, the easier it is to sustain. This book examines management techniques and processes to create a workplace investigations unit. It is intended as a guide for building and running a successful and valuable corporate resource. Attention is also directed to establishing investigative protocols and practices that will survive the scrutiny of business leaders
Download or read book How to Conduct Internal Investigations written by Natalie Ivey and published by Createspace Independent Publishing Platform. This book was released on 2013-07-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, "how-to" guide, designed to not only educate HR professionals on the investigative process--but to also identify the root causes to internal investigations, so preventive measures can be implemented that reduce future cases. This practical guide provides a solid process for how to handle allegations of harassment, hostile work environment, discrimination, FMLA abuse, misuse/theft of company assets, employee misconduct, and other typical HR issues. Additionally, this guide will help to dramatically improve skills in conducting witness interviews and reduce the time it takesto actually complete an investigation. Let How to Conduct Internal Investigations: A Practical Guide for HR Professionals be your go-to guide every time you face a challenging employee relations' issue or a potential violation of organizational policy. Improve your knowledge...improve your confidence...enhance your skills as a professional in learning effective strategies and techniques for properly conducting investigations. In this informative guide, Natalie Ivey, seasoned HR consultant and investigator, leads you step-by-step through the investigative process from initial complaint to conclusion of an investigation. Things you'll get from this guide: -How to recognize dysfunctional organizational behaviors that lead to investigations, so you can take steps to avoid them -Learn what happens when the leadership "light bulb" doesn't come on and supervisors fail to enforce organizational policies -Understand the legal obligations that require employers to conduct investigations -Learn how to prepare questions and interview witnesses using the Bulls Eye technique -Learn how to conduct witness interviews to cut through the nonsense, save time, and minimize "he said/she said" cases -Learn how to select appropriate and safe interviewing locations -Learn how to gather the "trifecta" of evidence: documentary, physical, and testimonial -Learn how to manage political interference when handling investigations to minimize negligent retention issues -Learn best practices in handling disciplinary action and terminations to avoid stepping on legal land mines
Download or read book Transfer of Responsibility for Conducting Certain Personnel Investigations written by United States. Congress. House. Committee on Post Office and Civil Service and published by . This book was released on 1952 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book HR How to written by Cynthia L. Hackerott and published by Wolters Kluwer. This book was released on 2005-01-01 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The HR. How to book on internal investigation covers: - How to structure and internal investigation - How to interview witnesses - How to document your internal investigation - How to assure at a fair and defensible conclusion.
Download or read book Ace Your Workplace Investigations written by Kelly Charles-Collins and published by Heartbridge Press. This book was released on 2018-08-11 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee complaints are a cost of doing business. If you want to reduce those costs and earn employee trust, you must address employee complaints by conducting effective workplace investigations. But this is not just another CYA guide. Author and Attorney Kelly Charles-Collins, an authority in HR issues and Employment Law, offers a fresh perspective on conducting workplace investigations. With over 20 years of experience successfully defending companies ranging from small businesses to Fortune 100 companies, Charles-Collins reframes the risk management discussion around workplace investigations from reactive to proactive - focusing on the benefits rather than the burdens. Using a case study and interactive exercises, you will discover how to: - Save time and money by standardizing your investigative process - Enhance your company atmosphere, culture, and environment - Convert your "peanut gallery" employees into your "raving fans" - Preserve company assets without sacrificing employee satisfaction and productivity. Revolutionize your thinking. Whether you are a business owner, Human Resources professional, or member of the management team, embrace the opportunity to find out what is going on in your business, affecting your employees' productivity, eroding employee trust, and ultimately impacting your bottom line. Whether you are a business owner, Human Resources professional, or member of the management team, ACE Your Workplace Investigations, is Your Step-by-Step Guide for Avoiding Friction, Covering your Assets, and Earning Employee Trust.
Download or read book Internal Corporate Investigations written by Brad D. Brian and published by American Bar Association. This book was released on 2003 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guides you through the steps necessary to conduct a proper and thorough legal investigationdescribes and advises you on the methods and skills involved.
Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Download or read book The Essential Guide to Workplace Investigations written by Lisa Guerin and published by Nolo. This book was released on 2022-07-04 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to conduct a full and fair workplace investigation Workplace complaints carry serious legal and financial risks to a company, so it’s essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble than not performing one at all. It’s more important than ever to ensure your investigation is complete, impartial, and timely. The Essential Guide to Workplace Investigations shows you how to legally and successfully investigate and resolve any type of complaint or problem. It covers common issues such as harassment, discrimination, violence, drug and alcohol use, and employee theft. This edition has updated sections on sexual orientation and gender identity discrimination and handling problems in the remote workplace. The book guides you through each step of an effective investigation, including • deciding whether to investigate • planning an investigation • interviewing witnesses • gathering and evaluating evidence • documenting the investigation • and more. With Downloadable Forms You can download all the forms you need, including sample policies, checklists, templates, and resources at Nolo.
Download or read book Internal Investigations written by Frank A. Colaprete and published by Charles C Thomas Publisher. This book was released on 2007 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the history of law enforcement, the internal investigation process has held the most negative connotation of any investigation conducted by law enforcement personnel. As we progress through the new millennium, the need for efficient and effective law enforcement services and practices grows ever more critical. The goal of this book is to demonstrate this need for proper and complete internal investigations, and to teach the entry level and tenured police supervisor the form and function of the internal investigations process. The text selectively focuses on the purposes and practical implications of internal investigations and the pitfalls. The goal is to guide students and professionals through definitions, terminology, legal and labor issues, case law, techniques and procedures, critical and special investigations, including issues in administrative and civil claims. The reader will find a model for conducting internal investigations of police personnel that will allow a police supervisor or commander to perform investigations in a thorough, ethical, legal, and equitable manner. This book will meet the needs of attorneys who litigate cases involving allegations of police misconduct as well as representatives of collective bargaining groups who represent police personnel in similar actions. The text ends with the offering of evidence identification, evaluation and collection, case review processes, risk management, training and managing internal investigators, and the future trends in internal investigations.
Download or read book The Art of Investigative Interviewing written by Inge Sebyan Black and published by Butterworth-Heinemann. This book was released on 2013-12-27 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation, tactical concepts, controlling the interview environment, and evaluating the evidence obtained from the interview. Inge Sebyan Black updated the well-respected work of Charles L. Yeschke to provide everything an interviewer needs to know in order to conduct successful interviews professionally, with integrity, and within the law. This book covers the myriad factors of an interview — including issues of evidence, rapport, deception, authority, and setting — clearly and effectively. It also includes a chapter on personnel issues and internal theft controls. Provides guidance on conducting investigative interviews professionally and ethically Includes instructions for obtaining voluntary confessions from suspects, victims, and witnesses Builds a foundation of effective interviewing skills with guidance on every step of the process, from preparation to evaluating evidence obtained in an interview
Download or read book Finding the Facts written by Fran A. Sepler and published by Finding the Facts. This book was released on 2008-12-31 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Finding the Facts: What Every Work place Investigator Needs to Know, Fran Sepler provides organizations with a step-by-step guide to conducting effective and defensible employment investigations. This one-of-a-kind, comprehensive manual includes time-tested basics and advanced topics for both in-house and freelance investigators. Learn how to: Formulate policies and practices that anticipate complaints Plan and bulletproof investigations Establish a model for each of the five stages of an interview Conduct credibility assessments Investigate systemic discrimination Develop insightful questions for a successful interview
Download or read book Policy Guidance on Current Issues of Sexual Harassment written by and published by . This book was released on 1990 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:
