Download or read book Complaints Controversies and Grievances in Medicine written by Jonathan Reinarz and published by Routledge. This book was released on 2014-12-17 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent studies into the experiences and failures of health care services, along with the rapid development of patient advocacy, consumerism and pressure groups have led historians and social scientists to engage with the issue of the medical complaint. As expressions of dissatisfaction, disquiet and failings in service provision, past complaining is a vital antidote to progressive histories of health care. This book explores what has happened historically when medicine generated complaints. This multidisciplinary collection comprises contributions from leading international scholars and uses new research to develop a sophisticated understanding of the development of medicine and the role of complaints and complaining in this story. It addresses how each aspect of the medical complaint – between sciences, professions, practitioners and sectors; within politics, ethics and regulatory bodies; from interested parties and patients – has manifested in modern medicine, and how it has been defined, dealt with and resolved. A critical and interdisciplinary humanities and social science perspective grounded in historical case studies of medicine and bioethics, this volume provides the first major and comprehensive historical, comparative and policy-based examination of the area. It will be of interest to historians, sociologists, legal specialists and ethicists interested in medicine, as well as those involved in healthcare policy, practice and management.
Download or read book Complaints Controversies and Grievances in Medicine written by Jonathan Reinarz and published by Routledge. This book was released on 2014-12-17 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent studies into the experiences and failures of health care services, along with the rapid development of patient advocacy, consumerism and pressure groups have led historians and social scientists to engage with the issue of the medical complaint. As expressions of dissatisfaction, disquiet and failings in service provision, past complaining is a vital antidote to progressive histories of health care. This book explores what has happened historically when medicine generated complaints. This multidisciplinary collection comprises contributions from leading international scholars and uses new research to develop a sophisticated understanding of the development of medicine and the role of complaints and complaining in this story. It addresses how each aspect of the medical complaint – between sciences, professions, practitioners and sectors; within politics, ethics and regulatory bodies; from interested parties and patients – has manifested in modern medicine, and how it has been defined, dealt with and resolved. A critical and interdisciplinary humanities and social science perspective grounded in historical case studies of medicine and bioethics, this volume provides the first major and comprehensive historical, comparative and policy-based examination of the area. It will be of interest to historians, sociologists, legal specialists and ethicists interested in medicine, as well as those involved in healthcare policy, practice and management.
Download or read book Resolving Patient Complaints written by Liz Osborne and published by Jones & Bartlett Learning. This book was released on 2004 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.
Download or read book A Short History of British Medical Ethics written by Andreas-Holger Maehle and published by Ockham Publishing Group. This book was released on 2022-06-29 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all rely on doctors and they go through one of the most vigorous training regimes on the planet, but it wasn't always this way. The tremendous scale of medical ethics which now exists has benefited doctors and wider society, but few know how these rules came to be. Andreas-Holger Maehle, Professor of History of Medicine and Medical Ethics at Durham University's Department of Philosophy, Centre for the History of Medicine and Disease, and Wolfson Research Institute, has written this engaging and often riveting history of British medical ethics. From communication with patients all the way through to hard moral choices, this book will provoke debate amongst doctors, nurses, lawyers, academics and other interested people all around the world.
Download or read book Sickness in the Workhouse written by Alistair Ritch and published by Rochester Studies in Medical H. This book was released on 2019-10-10 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: England's New Poor Law (1834) transformed medical care in ways that have long been overlooked, or denigrated, by historians. Sickness in the Workhouse challenges these assumptions through a close examination of two urban workhouses in the west midlands from the passage of the New Poor Law until the outbreak of World War I.By closely analyzing the day-to-day practice of workhouse doctors and nurses, author Alistair Ritch questions the idea that medical care was invariably of poor quality and brought little benefit to patients. Medical staff in the workhouses labored under severe restraints and grappled with the immense health issues facing their patients. Sickness in the Workhouse brings to life this hidden group of workhouse staff and highlights their significance within the local health economy. Among other things, as the author notes, workhouses needed to provide medical care for nonpaupers, such as institutional isolation facilities for those with infectious diseases. This groundbreaking books highlights these doctors and nurses in order to illuminate our understanding of this significant yet little understood area of poor law history.ALISTAIR RITCH was consultant physician in geriatric medicine, City Hospital, Birmingham, and senior clinical lecturer, University of Birmingham, UK, and is currently honorary research fellow, History of Medicine Unit, University of Birmingham, UK.
Download or read book Placing the Public in Public Health in Post War Britain 1948 2012 written by Alex Mold and published by Springer. This book was released on 2019-05-16 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book explores the question of who or what ‘the public’ is within ‘public health’ in post-war Britain. Drawing on historical research on the place of the public in public health in Britain from the establishment of the National Health Service in 1948, the book presents a new perspective on the relationship between state and citizen. Focusing on health education, health surveys, heart disease and the development of vaccination policy and practice, the book establishes that ‘the public’ was not one thing but many. It considers how public health policy makers and practitioners imagined the public or publics. These publics were not mere constructions; they had agency and the ability to ‘speak back’ to public health. The nature of publicness changed during the latter half of the twentieth century, and this book argues that the relationship between the public and public health offers a powerful lens through which to examine such shifts.
Download or read book Health Care Reform Issues relating to medical malpractice May 20 1993 written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Health and published by . This book was released on 1994 with total page 752 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Issues in Healthcare Management Economics and Education 2011 Edition written by and published by ScholarlyEditions. This book was released on 2012-01-09 with total page 881 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues in Healthcare Management, Economics, and Education: 2011 Edition is a ScholarlyEditions™ eBook that delivers timely, authoritative, and comprehensive information about Healthcare Management, Economics, and Education. The editors have built Issues in Healthcare Management, Economics, and Education: 2011 Edition on the vast information databases of ScholarlyNews.™ You can expect the information about Healthcare Management, Economics, and Education in this eBook to be deeper than what you can access anywhere else, as well as consistently reliable, authoritative, informed, and relevant. The content of Issues in Healthcare Management, Economics, and Education: 2011 Edition has been produced by the world’s leading scientists, engineers, analysts, research institutions, and companies. All of the content is from peer-reviewed sources, and all of it is written, assembled, and edited by the editors at ScholarlyEditions™ and available exclusively from us. You now have a source you can cite with authority, confidence, and credibility. More information is available at http://www.ScholarlyEditions.com/.
Download or read book Antitrust Issues in the Health Care Industry written by United States. Congress. Senate. Committee on Finance. Subcommittee on Medicare and Long-Term Care and published by . This book was released on 1994 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Patient voices in Britain 1840 1948 written by Anne Hanley and published by Manchester University Press. This book was released on 2021-09-07 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Historians have long engaged with Roy Porter’s call for histories that incorporate patients’ voices and experiences. But despite concerted methodological efforts, there has simply not been the degree and breadth of innovation that Porter envisaged. Patients’ voices still often remain obscured. This has resulted in part from assumptions about the limitations of archives, many of which are formed of institutional records written from the perspective of health professionals. Patient voices in Britain repositions patient experiences at the centre of healthcare history, using new types of sources and reading familiar sources in new ways. Focusing on military medicine, Poor Law medicine, disability, psychiatry and sexual health, this collection encourages historians to tackle the ethical challenges of using archival material and to think more carefully about how their work might speak to persistent health inequalities and challenges in health-service delivery.
Download or read book A Complaint Free World written by Will Bowen and published by Harmony. This book was released on 2013-02-05 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Full of practical ideas and inspiring stories from people who have already transformed their lives through the Complaint Free program, you'll learn not only how to stop complaining but also how to become more positive and live the life you’ve always dreamed about. More than ten million people in 106 countries have used the simple principles found in this book to eradicate the toxicity of complaining from their lives. And, as a result, they have experienced better health, happier relationships, greater career success and a significant increase in happiness. A Complaint Free World will explain what constitutes a complaint, why we complain, what benefits we think we receive from complaining, how complaining is destructive to our lives, and how we can get others around us to stop complaining. Find out how forming the simple habit of not complaining can transform your health, relationships, career and life. Consciously striving to reformat your mental hard drive is not easy, but you can start now by using the steps Bowen presents here. If you stay with it, you'll find that not only will you stop complaining, but others around you will cease to do so as well and in a short period of time, you'll have a more positive life. “A Complaint Free World is an engaging, enjoyable, easy-to-read reminder that the only permanent, constructive changes you can make in the world are the changes that you make in yourself.” –Gary Zukav, author of The Seat of the Soul and Soul to Soul
Download or read book Unequal Treatment written by Institute of Medicine and published by National Academies Press. This book was released on 2009-02-06 with total page 781 pages. Available in PDF, EPUB and Kindle. Book excerpt: Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.
Download or read book Ethical Issues for Behavioral Health Care Practitioners and Organizations in a Managed Care Environment written by John Petrila and published by . This book was released on 1998 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Problems with Immigration Detainee Medical Care written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Immigration, Citizenship, Refugees, Border Security, and International Law and published by . This book was released on 2008 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Health Insurance and Managed Care written by Peter R. Kongstvedt and published by Jones & Bartlett Learning. This book was released on 2019-02-14 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Insurance and Managed Care: What They Are and How They Work is a concise introduction to the workings of health insurance and managed care within the American health care system. Written in clear and accessible language, this text offers an historical overview of managed care before walking the reader through the organizational structures, concepts, and practices of the health insurance and managed care industry. The Fifth Edition is a thorough update that addresses the current status of The Patient Protection and Affordable Care Act (ACA), including political pressures that have been partially successful in implementing changes. This new edition also explores the changes in provider payment models and medical management methodologies that can affect managed care plans and health insurer.
Download or read book Medicare Issues Raised by Florida Health Maintenance Organization Demonstrations written by United States. General Accounting Office and published by . This book was released on 1986 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book National Standards for Culturally and Linguistically Appropriate Services in Health Care written by United States. Office of Minority Health and published by . This book was released on 2001 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt:
