Download or read book Effective Communication written by Kenneth Milton Wheeler and published by International City/County Management Association(ICMA). This book was released on 1994 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book PR and Communication in Local Government and Public Services written by John Brown and published by Kogan Page Publishers. This book was released on 2013-07-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the UK's current climate of budget cuts and policy changes, local government officials need to be aware of best practice in both broadcasting their services and responding to crises in their communities. Meanwhile, changes in the media - from the rise of social media, to web access for older consumers - present new challenges for local councils about how to best convey their key messages and protect their 'brand'. Full of expert advice, tools and case studies from a variety of sources, PR and Communication in Local Government and Public Services is a practical reference guide to delivering professional public relations for both communications and the delivery of local services. It offers a detailed analysis of the issues that are unique to this challenging and fast-moving environment, whilst reinforcing the importance of effective and meaningful communication to both local democracy and the planning and delivery of quality services. PR and Communication in Local Government and Public Services is also supported by a range of online resources, including case studies, appendices, and a bonus chapter on local authority publicity. About the PR in Practice series: Published in collaboration with the Chartered Institute of Public Relations (CIPR), the PR in Practice series comprises accessible, practical introductions to day-to-day issues of public relations practice and management. The series' action-oriented approach keeps knowledge and skills up to date.
Download or read book Public Relations in Local Government written by David Walker and published by Pitman Publishing. This book was released on 1997 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is designed to help local government managers to develop a positive public relations strategy. It aims to help them to prevent the negative press coverage that is sometimes associated with local authorities and it covers all aspects of PR.
Download or read book Managing Communication in Local Government written by Mark Fletcher and published by . This book was released on 1999 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: The central idea of this text is that PR skills will be an essential management tool in the new style of local government, in the late 1990s, for all managers. Each chapter takes the form of an analysis of theory, a consideration of this in the management context, together with several case studies and exercises. The chapters deal with: PR thinking; strategic thinking; dealing with the media; trading in the credibility marketplace; and persuasion, personal positioning and personal communication skills.
Download or read book Wisconsin Department of Transportation Communication with Local Government written by and published by . This book was released on 2008 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Communications in Local Government written by Paul Vanston and published by . This book was released on 2001 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Effective Communication written by David S. Arnold and published by . This book was released on 1983 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Local Governments Communication Guide written by and published by . This book was released on 2004 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Central Government s Communication and Engagement with Local Government written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2012-06-13 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report recognises that, now more than ever, it is essential that central government communicates and engages well with local government. Responsibilities such as public health are moving to local government, local authorities are playing a vital role in the Government's decentralisation agenda, and substantial reductions in staff are causing pressure. It is clear that there is goodwill on both sides, however, the organisational differences between central and local government make communication very challenging. Where departments are designing services for local delivery, the operational experience of local authorities is important to the effective design and implementation of programmes. The NAO's work across government has also demonstrated that not consulting local delivery partners early brings a high risk of waste and 'optimism bias' that can result in the failure of programmes. Some policy consultations are rushed. Departments also issue a disproportionate number of consultations just before parliamentary recess and holiday periods making it difficult to co-ordinate their work on them. Though most individual communications between central and local government are of good quality, there are so many that poor ones can still have a significant impact. Departments' standards for, and oversight of, their communications with local government are not systematic enough to eliminate the risk of some poor communications slipping through. Local authorities are also exasperated by the poor targeting of emails to relevant audiences, wasting the time of the hundreds of people who receive each one. This is of particular concern to local authority managers working with fewer staff following cost reductions.
Download or read book Bridging the Gap written by and published by . This book was released on 1990 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Aims to introduce staff in local councils to the techniques of effective communication with clients whose first language is not English.
Download or read book Political Communication and COVID 19 written by Darren Lilleker and published by Routledge. This book was released on 2021-03-18 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited collection compares and analyses the most prominent political communicative responses to the outbreak and global spread of the COVID-19 strain of coronavirus within 27 nations across five continents and two supranational organisations: the EU and the WHO. The book encompasses the various governments’ communication of the crisis, the role played by opposition and the vibrancy of the information environment within each nation. The chapters analyse the communication drawing on theoretical perspectives drawn from the fields of crisis communication, political communication and political psychology. In doing so the book develops a framework to assess the extent to which state communication followed the key indicators of effective communication encapsulated in the principles of: being first; being right; being credible; expressing empathy; promoting action; and showing respect. The book also examines how communication circulated within the mass and social media environments and what impact differences in spokespersons, messages and the broader context has on the success of implementing measures likely to reduce the spread of the virus. Cumulatively, the authors develop a global analysis of the responses and how these are shaped by their specific contexts and by the flow of information, while offering lessons for future political crisis communication. This book will be of great interest to students and researchers of politics, communication and public relations, specifically on courses and modules relating to current affairs, crisis communication and strategic communication, as well as practitioners working in the field of health crisis communication. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. Thanks to the support of libraries working with Knowledge Unlatched www.knowledgeunlatched.org
Download or read book From Control to Drift written by Claudio Ciborra and published by Oxford University Press, USA. This book was released on 2001 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Firms are investing considerable resources to create large information infrastructures to fulfil information-processing and communication needs. Using case study examples, this book presents a picture of the main issues involved in information infrastructure implementation and management.
Download or read book Public Sector Communication written by María José Canel and published by John Wiley & Sons. This book was released on 2018-07-31 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Download or read book Public Relations in Local Government written by Tom F. Richardson and published by . This book was released on 1988 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 16. Postscript: the future for local government public relations
Download or read book Social Media and Local Governments written by Mehmet Zahid Sobaci and published by Springer. This book was released on 2015-07-11 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance
Download or read book Communicating for Results in Government written by James L. Garnett and published by Jossey-Bass. This book was released on 1992-03-30 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.
Download or read book Effective Communication written by and published by . This book was released on 1990-01-01 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:
