Download or read book College and University Administrator Perceptions of Organizational Culture written by Felice Ann Dolbashian Billups and published by . This book was released on 1991 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Faculty and Administrator Perceptions of Community College Organizational Culture Decision making Processes and Organizational Effectiveness written by Zachariah O. Abungah and published by . This book was released on 1996 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Creating a Service Culture in Higher Education Administration written by Mario C. Martinez and published by Taylor & Francis. This book was released on 2023-07-03 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service delivery is part and parcel of every higher education professional’s job, both to improve service to students and to each other as “internal customers”. Until now higher education professionals have had to rely, for their professional development, on books and training designed for the business sector. This book is the first to specifically address the needs of higher education professionals across a wide range of administrative functions within college and university environments. It is designed for administrative staff and management, ranging from professionals working in centralized functions such as student affairs and enrollment management to those working as advisors or in career centers, whether in community colleges, four-year institutions, or for-profit institutions.Each chapter applies customer service principles to scenarios that are relevant to higher education. The book begins by engaging the reader to define service and identify the external and internal customers who are recipients of that service. It then maps customer interactions into a series of steps and offers departments and individuals a tool to maximize the customer experience. Additional chapters address customer expectations, creating a service culture on your campus, and managerial influences on staff service delivery. Creating a Service Culture in Higher Education Administration is a complementary book to the online customer service and management training resources at softskillspros.com.

Download or read book Organizational Culture and Self efficacy written by Margaret A. Anastasio and published by . This book was released on 2015 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: This qualitative research study examined special education administrators' perceptions of organizational culture for the school districts or intermediate units in which they were employed, special education administrators' sense of self-efficacy related to their work experience, and the interrelationship between organizational culture and self-efficacy. This study was conducted with 30 special education administrators employed by 22 school districts and 2 intermediate units in southeastern Pennsylvania. The data for this study was obtained from participants through an online survey that contained questionnaires and open-ended questions, as well as individual interviews conducted in person or by telephone. The participants' perceptions of organizational culture and self-efficacy were reviewed according to three variables: (a) the type of organization in which the special education administrators were employed, (b) the setting of those organizations, and (c) the special education administrators' years of experience. The data obtained from this study provided evidence of the significance of the setting of the organization in which the participants were employed for both perceptions of organizational culture and perceptions of self-efficacy. The participants' perceptions of organizational culture and perceptions of self-efficacy were found to be unrelated to one another. This study also provided insight on the complexity of special education administration.

Download or read book A Case Analysis of the Distinctions Between Faculty Members and Administrators Perceptions of a College s Organizational Culture written by Sharon Carry and published by . This book was released on 1990 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Differences in Perceptions of Organizational Culture written by David John Gregory Foster and published by . This book was released on 2007 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Perceptions of Organizational Culture and Organizational Change at a Hispanic Serving Institution written by Tava Michelle Bingham and published by . This book was released on 2018 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this research was to understand how faculty, staff, and administrators at a newly designated Hispanic Serving Institution perceived the organizational culture and organizational change process. Hispanic Serving Institutions are a quickly growing institutional type. This qualitative single-institution case study sought to understand how faculty, staff, and administrators at a HSI perceived the organizational culture and the organizational change process as a newly designated HSI. Twenty employees who were classified as faculty, staff, or administrators participated in individual interviews where they were asked to share their knowledge and understanding of the HSI designation and how they believed the designation was being perceived by individuals at the institution as well as how they believed the designation impacted the work that is being done on campus. During the data analysis process, four themes were identified: 1) Existing Diversity, 2) Awareness to Action, 3) Institutional Culture, and 4) Funding. These themes provided insight on recommendations for other institutions seeking the HSI designation as well as recommendations for future research initiatives related to HSIs and the organizational change process.

Download or read book The Impact of Culture on Organizational Decision making written by William G. Tierney and published by Stylus Publishing, LLC.. This book was released on 2008 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleges and universities are currently undergoing the most significant challenges they have faced since World War II. Rising costs, increased competition from for-profit providers, the impact of technology, and the changing desires and needs of consumers have combined to create a dynamic tension for those who work in, and study, postsecondary education. What worked yesterday is unlikely to work tomorrow. The status quo or bromides such as "stay the course" are insufficient responses in a market that demands creativity and innovation if an organization does not simply wish to survive, but thrive. Managerial responses or top-down linear decisions are antithetical to academic organizations and most likely recipes for disaster. In today's "flat world", decision-making for most organizations has become less hierarchical and more decentralized. Understanding this trend is of particular importance for organizations with traditions of shared governance. The message of this book is that understanding organizational culture is critical for those who recognize that academe must change, but are unsure how to make that change happen. Even the most seasoned college and university administrators and professors often ask themselves, "What holds this place together?" The author's answer is that an organization's culture is the glue of academic life. Paradoxically, this "glue" does not make things get stuck, but unstuck. An understanding of culture enables an organization's participants to interpret the institution to themselves and others, and in consequence, to propel the institution forward. An organization's culture is reflected in what is done, how it is done, and who is involved in doing it. It concerns decisions, actions, and communication on an instrumental and symbolic level. This book considers various facets of academic culture, discusses how to study it, how to analyze it, and how to improve it in order to move colleges and universities aggressively into the future while maintaining core academic values. This book presents updated versions of eight key articles on organizational culture in higher education by William G. Tierney. The new introduction that sets them in the context of current and future challenges will add further value to articles that are already in high demand.

Download or read book Faculty and Administrator Perceptions of Organizational Effectiveness at Historically Black College and Universities written by Mbulelo G. Mzozoyana and published by . This book was released on 2002 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Faculty and Administrator Perceptions of Organizational Climate Effectiveness and Structure at South Dakota Public Colleges and Universities written by James M. Gemmill and published by . This book was released on 1987 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Perceptions of Leadership Within the Context of Organizational Culture written by Gloria Shepard McFadden and published by . This book was released on 1995 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Organizational Culture and Behavior Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2017-02-10 with total page 1932 pages. Available in PDF, EPUB and Kindle. Book excerpt: The questionable practices and policies of many businesses are coming under scrutiny by consumers and the media. As such, it important to research new methods and systems for creating optimal business cultures. Organizational Culture and Behavior: Concepts, Methodologies, Tools, and Applications is a comprehensive resource on the latest advances and developments for creating a system of shared values and beliefs in business environments. Featuring extensive coverage across a range of relevant perspectives and topics, such as organizational climate, collaboration orientation, and aggressiveness orientation, this book is ideally designed for business owners, managers, entrepreneurs, professionals, researchers, and students actively involved in the modern business realm.

Download or read book Understanding College and University Organization written by James L. Bess and published by Taylor & Francis. This book was released on 2023-07-03 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now available in paperback, this two-volume work is intended to help readers develop powerful new ways of thinking about organizational principles, and apply them to policy-making and management in colleges and universities.The book is written with two audiences in mind: administrative and faculty leaders in institutions of higher learning, and students (both doctoral and Master's degree) studying to become upper-level administrators, leaders, and policy makers in higher education.It systematically presents a range of theories that can be applied to many of the difficult management situations that college and university leaders encounter. It provides them with the theoretical background to knowledgeably evaluate the many new ideas that emerge in the current literature, and in workshops and conferences. The purpose is to help leaders develop their own effective management style and approaches, and feel confident that their actions are informed by appropriate theory and knowledge of the latest research in the field.Without theory, organizational leaders are forced to treat each problem that they encounter as unique–as if it were a first-time occurrence. While leaders may have some experience with a particular issue, their solutions are usually not informed by the accumulated wisdom of others who have already encountered and resolved similar situations. The authors approach the theory of the organization and administration of colleges and universities from three quite different perspectives, or paradigms, each relying on different assumptions about the “reality” of organizational life in colleges and universities. The positivist paradigm–primarily an omnibus systems theory–integrates the chapters into a comprehensive, yet easily accessible whole. Social constructionism, the second paradigm, is introduced in each chapter to illuminate the difficulty of seeking and finding meaningful consensus on problems and policies, while also addressing important ethical issues that tend to be overlooked in leadership thought and action. The third paradigm, postmodernism, draws attention to difficulties of logic and communication under the constraints of strictly linear thinking that “authorities” at all levels attempt to impose on organizations.This “multiple paradigm” approach enables readers to become more cognizant of their own assumptions, how they may differ from those of others in their organization, and how those differences may both create difficulties in resolving problems and expand the range of alternatives considered in organizational decision making. The book offers readers the tools to balance the real-world needs to succeed in today’s challenging and competitive environment with the social and ethical aspirations of all its stakeholders and society at large. The authors’ aim is to elucidate how administration can be made more efficient and effective through rational decision-making while also respecting humanistic values. This approach highlights a range of phenomena that require attention if the institution is ultimately to be considered successful.Also available:Volume 1: The State of the SystemTwo volume set

Download or read book ORGANIZATIONAL EFFECTIVENESS IN COMMUNITY COLLEGES AND ITS RELATIONSHIP TO CULTURAL AND LEADERSHIP COMPLEXITY written by Maria Pharr and published by . This book was released on 2014 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Higher education institutions are increasingly pressured to identify performance measures related to organizational effectiveness. Research has shown that theorists and practitioners have varying views on which criteria most appropriately measure effectiveness in higher education institutions, which has led to the development of a robust model that amalgamates concepts from the major theoretical models into a single framework. This model, known as the Competing Values Framework, accounts for the presence of the paradoxical attributes associated with the complex nature of higher education institutions. This study uses the Competing Values Framework to measure the relationships between measures of effectiveness and cultural and leadership complexity based on the perceptions of faculty and administrators in the North Carolina Community College System. Community colleges represent the largest sector in American higher education, and the North Carolina Community College System is one of the largest and most diverse systems of community colleges in the nation; therefore, it was chosen as a representative sample for this study. The results of the linear regression analyses revealed that significant relationships exist between dimensions of effectiveness and cultural and leadership complexity, with minimal variance between faculty and administrator perceptions. Specifically, effectiveness dimensions related to student satisfaction and development as well as dimensions related to institutional practices and functioning were perceived to be more effective with increasing cultural and leadership complexity. In contrast, effectiveness dimensions related to individual employee satisfaction and development were perceived to be more effective with decreasing cultural and leadership complexity. These results can inform higher education practitioners and theorists on programs and practices that address these findings.

Download or read book Handbook of Research on Organizational Justice and Culture in Higher Education Institutions written by Ololube, Nwachukwu Prince and published by IGI Global. This book was released on 2016-04-20 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fairness in the workplace is a key element to the successful management and development of an organization. By evaluating the treatment of employees within educational settings, as well as examining their reaction to fair and effective leadership practices, an institution gains a competitive edge within the global academic landscape. The Handbook of Research on Organizational Justice and Culture in Higher Education Institutions examines employee perspectives and behavior within educational settings. Highlighting the application of organizational integrity practices being used to meet the demands of institutional employees within developing and developed economies, this publication is a vital reference source for academicians, professionals, researchers, and students interested in higher education business management and development.

Download or read book University Administrator Perceptions of Student Services Needs Related to Institutional Goals written by Ruth Christensen Kelley and published by . This book was released on 1987 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book New Directions for Administrator Preparation written by University Council for Educational Administration and published by . This book was released on 1988 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication contains six selected papers from the 30th Anniversary Meeting of the University Council for Educational Administrators (UCEA) in the fall of 1987. The first article, by John A. Thompson discusses problems associated with implementing the agenda of the Holmes Group report in decentralizing the control of schools. Leslie, Snyder, and Giddis, in the second paper, discuss the changes in Florida's administrator preparation programs that delegate virtually all responsibility for training school principals to school districts. In the third study, Pohland, Milstein, Schilling, and Tonigan also take a state level perspective in discussing how the reform climate of the eighties has affected the preparation program at the University of New Mexico. They focus on the flaws inherent in the technical and corporate models of the educational administrator that are implied in the reform movement. Shapiro, in the fourth study, assesses and contrasts two curricular models: the medical model (oriented toward the clinical experience) and an alternative conceptual model that he labels the "artificial science" approach. The last two papers propose shifts in the curricular orientations of preparation programs. Colleen S. Bell argues that managerial instruction attempting to simplify and homogenize organizational experience ill-prepares students for the real life of administration, while Tetenbaum and Mulkeen review gender-based studies that focus on the difference in world view of men and women and differences in the way men and women approach administrative tasks. A bibiliography is included. (TE)