Download or read book Clients Consumers Or Citizens written by Bob Hudson and published by Policy Press. This book was released on 2021-06-21 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adult social care was the first major social policy domain in England to be transferred from the state to the market. This book meticulously charts this shift, challenges the dominant market paradigm, explores alternative models for a post-Covid-19 future and locates the debate within the wider political thinking and policy change literature.
Download or read book Clients Consumers or Citizens written by Bob Hudson and published by Policy Press. This book was released on 2021-06-21 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adult social care was the first major social policy domain in England to be transferred from the state to the market. There is now a forty-year period to look back at to consider the thinking behind the strategy, the impacts on commissioners and providers of care, on the care workforce and on those who use care and support services. In this book, Bob Hudson meticulously charts these shifts. He challenges the dominant market paradigm, explores alternative models for a post-Covid-19 future and locates the debate within the wider literature on political thinking and policy change.
Download or read book Clients Consumers and Citizens written by Anthony H. Pascal and published by . This book was released on 1974 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Consumers and Citizens written by Néstor García Canclini and published by U of Minnesota Press. This book was released on 2001 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nestor Garcia Canclini, the best-known and most innovative cultural studies scholar in Latin America, maps the critical effects of urban sprawl, global media, and commodity markets on citizens. The complex results mean not only a shrinkage of certain traditional rights (particularly those of the welfare or client state) but also indicate new openings for expanding citizenship.
Download or read book The consumer in public services written by Simmons, Richard and published by Policy Press. This book was released on 2009-04-15 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book challenges existing stereotypes about the 'consumer as chooser'. It shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services. The analysis shows that there are many different 'faces' of the consumer and that it is not easy to categorise users in particular environments. Drawing on empirical research, The consumer in public services critiques established assumptions surrounding citizenship and consumption. Choice may grab the policy headlines but other essential values are revealed as important throughout the book. One issue concerns the 'subjects' of consumerism, or who it is that presents themselves when they come to use public services. Another concerns consumer 'mechanisms', or the ways that public services try to relate to these people. Bringing these issues together for the first time, with cutting-edge contributions from a range of leading researchers, the message is that today's public services must learn to cope with a differentiated public. This book will be of interest to scholars and students in the fields of social policy and public administration. It will also appeal to policy-makers leading 'user-focused' public service reforms, as well as those responsible for implementing such reforms at the frontline of modern public services.
Download or read book Citizens clients or customers consumers written by and published by . This book was released on 1996 with total page 15 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Big Lie written by Future Foundation and published by Balboa Press. This book was released on 2013-08-21 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Future Foundation is a trends and forecasting agency with global reach has been operational for nearly twenty years is completely independent of any other company or organization beyond sharing general values, has no political opinions partners and counsels more than two hundred corporate clients runs its own data bank of opinion research findings, going back years probes consumer opinion in twenty-eight countries on an annual basis manages its own team of two hundred trendspotters across the globe is committed to excellence in the visual and verbal presentation of ideas and intuitions holds as its motto and its goal Science Meets Creativity is in business to see its clients prosper through the ingenious application of enriched insight into the lives of consumers, citizens, people
Download or read book The Consumer Citizen written by Ethan Porter and published by Oxford University Press. This book was released on 2020-11-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizens are asked to buy, and asked to consider to buy, goods of all sizes and all prices, nearly all of the time. Appeals to political decision-making are less common. In The Consumer Citizen, Ethan Porter investigates how the techniques of everyday consumer experiences can shape political behavior. Drawing on more than a dozen original studies, he shows that the casual conflation of consumer and political decisions has profound implications for how Americans think about politics. Indeed, Porter explains that consumer habits can affect citizens' attitudes about their government, their taxes, their politicians, and even whether they purchase government-sponsored health insurance. The consumer citizen approaches government as if it were just an ordinary firm. Of course, government is not an ordinary firm---far from it---and the disjunction between what government is, and the consumer apparatus that citizens bring to bear on their evaluations of it, offers insight into several long-unanswered questions in political behavior and public opinion. How do many Americans make sense of the political world? The Consumer Citizen offers a novel answer: By relying on the habits and tools that they learn as consumers.
Download or read book Empowering the Customer written by Victor Ayeni and published by Commonwealth Secretariat. This book was released on 2001 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication explores some of these recent strategies based on Commonwealth best practice. It presents, among other things, guidelines on developing clients' charters, setting appropriate standards for public services, and meeting the expectations of the socially deprived.
Download or read book Citizen Customer Partner written by John Clayton Thomas and published by Routledge. This book was released on 2014-12-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.
Download or read book Governance Consumers and Citizens written by M. Bevir and published by Springer. This book was released on 2007-09-12 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to focus on governance and cultures of consumption, expanding the debate and raising new conceptions and policy agendas. It questions the changing place of the consumer as citizen in recent trends in governance, the tensions between competing ideas and practices of consumerism, and the active role of consumers in governance.
Download or read book The Final Report by the Citizens Study Team on Consumer Education and Protection written by Citizens' Study Team on Consumer Education and Protection and published by . This book was released on 1969 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Citizens Or Consumers written by Justin Lewis and published by . This book was released on 2005 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Consumers as Citizens written by Doris K. Walker and published by . This book was released on 1989 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Citizen Designer written by Steven Heller and published by Simon and Schuster. This book was released on 2018-05-22 with total page 999 pages. Available in PDF, EPUB and Kindle. Book excerpt: Balancing Social, Professional, and Artistic Views What does it mean to be a designer in today's corporate-driven, overbranded global consumer culture? Citizen Designer, Second Edition, attempts to answer this question with more than seventy debate-stirring essays and interviews espousing viewpoints ranging from the cultural and the political to the professional and the social. This new edition contains a collection of definitions and brief case studies on topics that today's citizen designers must consider, including new essays on social innovation, individual advocacy, group strategies, and living as an ethical designer. Edited by two prominent advocates of socially responsible design, this innovative reference responds to the tough questions today's designers continue to ask themselves, such as: How can a designer affect social or political change? Can design become more than just a service to clients? At what point does a designer have to take responsibility for the client's actions? When should a designer take a stand? Readers will find dozens of captivating insights and opinions on such important issues as reality branding, game design and school violence, advertising and exploitation, design as an environmental driving force, and much more. This candid guide encourages designers to carefully research their clients; become alert about corporate, political, and social developments; and design responsible products. Citizen Designer, Second Edition, includes insights on such contemporary topics as advertising of harmful products, branding to minors, and violence and game design. Readers are presented with an enticing mix of opinions in an appealing format that juxtaposes essays, interviews, and countless illustrations of "design citizenship."
Download or read book Putting Citizens First written by Evert A. Lindquist and published by ANU E Press. This book was released on 2013-08-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confronting. Are governments really serious in their ambitions to put citizens first? Are they prepared for the challenges and demands such an approach will demand? Are they prepared to commit the time and resources to ensure genuine engagement takes place and that citizens' interests are considered foremost? And, more importantly, are governments prepared for the trade-offs, risks and loss of control such citizen-centric approaches will inevitably involve?
Download or read book The Consumer in Public Services written by Ian Greener and published by Policy Press. This book was released on 2009-04-15 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
