Download or read book CCVP CVoice Quick Reference Sheets written by Kevin Wallace and published by Cisco Press. This book was released on 2006-09-25 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new edition of this title is available, ISBN-10: 1587058243 ISBN-13: 9781587058240 CCVP CVOICE Quick Reference Sheets (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN: 1-58705-322-5 As a final preparation tool providing a review of CVoice exam topics, the CCVP CVOICE Quick Reference Sheets complement official Cisco curriculum, other books, or other exam preparatory material. This digital Short Cut provides readers with detailed, graphical-based information, highlighting the key topics on the latest CVoice exam in a quick-review format. These fact-filled Quick Reference Sheets allow certification candidates to get all-important information at a glance, helping them to focus their study on areas of weakness and to enhance memory retention of important concepts. The CCVP certification recognizes a candidate’s ability to create an IP telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems Unified CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. The Cisco Voice over IP CVOICE exam assesses a candidate's knowledge of how to implement and support data and voice integration solutions at the network-access level. Topics covered include basic IP telephony operation, router configuration, support, troubleshooting, and integration with an existing public switched telephone network (PSTN). This Short Cut is derived from the print publication, Cisco IP Telephony Flash Cards and Exam Practice Pack , ISBN: 1-58720-128-3.

Download or read book CCVP TUC Quick Reference Sheets written by David McDaniel and published by Pearson Education. This book was released on 2003-07-01 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP TUC Quick Reference Sheets (Digital Short Cut) David McDaniel ISBN-13: 978-1-58705-323-8 ISBN-10: 1-58705-323-3 As a final preparation tool providing a review of TUC exam topics, the CCVP TUC Quick Reference Sheets complement official Cisco curriculum, other books, or other exam preparatory material. This digital Short Cut provides you with detailed, graphical-based information, highlighting the key topics on the latest TUC exam in a quick-review format. These fact-filled Quick Reference Sheets allow certification candidates to get all-important information at a glance, helping you focus your study on areas of weakness and enhance memory retention of important concepts. The CCVP certification recognizes a candidate’s ability to create an IP telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems Unified CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. The 642-426 Troubleshooting Unified Communications (TUC) exam certifies that candidates have the knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions.

Download or read book CCVP CVOICE Quick Reference written by Kevin Wallace and published by Pearson Education. This book was released on 2008-10-29 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP CVOICE Quick Reference (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN-10: 1-58705-824-3 ISBN-13: 978-1-58705-824-0 As a final exam preparation tool, the CCVP CVoice Quick Reference, Second Edition provides a concise review of all objectives on the CVoice exam (642-436). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on foundational elements of VOIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and IP-IP gateways. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Download or read book CCVP GWGK Quick Reference Sheets written by Brion Washington and published by Pearson Education. This book was released on 2003-02-04 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP GWGK Quick Reference Sheets (Digital Short Cut) Brion Washington ISBN: 1-58705-324-1 As a final preparation tool providing a review of GWGK exam topics, the CCVP GWGK Quick Reference Sheets complement the official Cisco curriculum, other books, or other exam preparatory material. This digital Short Cut provides you with detailed, graphical-based information, highlighting the key topics on the latest GWGK exam in a quick-review format. These fact-filled Quick Reference Sheets allow certification candidates to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of important concepts. The CCVP certification recognizes a candidate's ability to create an IP telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems Unified CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. The Cisco Gateway Gatekeeper exam (GWGK 642-453) tests your knowledge of the implementation of Cisco gateways and gatekeepers, including integration of a VoIP network to both PSTN and TDM equipment. Topics covered include implementing dial plans and advanced gateway features such as SRST and DSP resources, implementing gatekeepers and directory gatekeepers to provide hierarchical dial plan resolution, and call admission control.

Download or read book CCVP CIPT Quick Reference written by Kevin Wallace and published by Cisco Press. This book was released on 2006-09-25 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP CIPT Quick Reference Sheets (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN: 1-58705-321-7 As a final preparation tool providing a review of CIPT exam topics, the CCVP CIPT Quick Reference Sheets complement official Cisco curriculum, other books, or other exam preparatory material. This digital Short Cut provides readers with detailed, graphical-based information, highlighting the key topics on the latest CIPT exam in a quick-review format. These fact-filled Quick Reference Sheets allow certification candidates to get all-important information at a glance, helping them to focus their study on areas of weakness and to enhance memory retention of important concepts. The CCVP certification recognizes a candidate’s ability to create an IP telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems Unified CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. The Cisco IP Telephony (CIPT) exam tests the candidate's knowledge of voice-over-IP (VoIP) and public switched telephone network (PSTN) components and technologies and the candidate's ability to describe, install, configure, and support Cisco CallManager version 4.1 in a Cisco network, including such features as security and video. This Short Cut is derived from the print publication, Cisco IP Telephony Flash Cards and Exam Practice Pack, ISBN: 1-58720-128-3. Table of Contents: The Cisco CallManager IP Telephony Components Dial Plans IP Telephony Options IP Telephony Applications Administrative Utilities Cisco CallManager 4.x Enhancements

Download or read book CCVP CVOICE Quick Reference Second Edition written by Kevin Wallace and published by . This book was released on 2008 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP CVOICE Quick Reference (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN-10: 1-58705-824-3 ISBN-13: 978-1-58705-824-0 As a final exam preparation tool, the CCVP CVoice Quick Reference, Second Edition provides a concise review of all objectives on the CVoice exam (642-436). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on foundational elements of VOIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and IP-IP gateways. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Download or read book CCVP QOS Quick Reference written by Kevin Wallace and published by Cisco Press. This book was released on 2006-09-25 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP QOS Quick Reference Sheets (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN: 1-58705-320-9 As a final preparation tool providing a review of QOS exam topics, the CCVP QOS Quick Reference Sheets complement official Cisco curriculum, other books, or other exam preparatory material. This digital Short Cut provides readers with detailed, graphical-based information, highlighting the key topics on the latest QOS exam in a quick-review format. These fact-filled Quick Reference Sheets allow certification candidates to get all-important information at a glance, helping them to focus their study on areas of weakness and to enhance memory retention of important concepts. The CCVP certification recognizes a candidate’s ability to create an IP telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Systems Unified CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. The QOS exam is one of the qualifying exams for the CCIP and CCVP, and it certifies that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running QoS protocols in service provider and enterprise environments. The exam covers topics on IP QOS, classification and marking mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QOS command-line interface, and QOS Best Practices. This Short Cut is derived from the print publication, Cisco IP Telephony Flash Cards and Exam Practice Pack, ISBN: 1-58720-128-3.

Download or read book CCIE Voice Exam Quick Reference Sheets written by Mark Lewis and published by Pearson Education. This book was released on 2007-05-14 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCIE Voice Exam Quick Reference Sheets (Digital Short Cut) Mark Lewis ISBN-10: 1-58705-333-0 ISBN-13: 978-1-58705-333-7 ¿ As a final exam preparation tool, the CCIE Voice Exam Quick Reference Sheets provides a concise review of all objectives on the new CCIE Voice written exam (350-030). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. ¿ With this document as your guide, you will review topics on Cisco CallManager and Unity; QoS; telephony protocols; IOS IP telephony; IP IVR; IPCC; voice security, operations, and management; and infrastructure and application protocols. These fact-filled Quick Reference Sheets allow you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts. ¿ Table of Contents Introduction 1.¿¿¿¿¿ Cisco CallManager 2.¿¿¿¿¿ Understanding Quality of Service (QoS) 3.¿¿¿¿¿ Telephony Protocols 4.¿¿¿¿¿ Cisco Unity 5.¿¿¿¿¿ IOS IP Telephony Skills 6.¿¿¿¿¿ IP Interactive Voice Response (IP IVR)/IP Contact Center (IPCC) Express 7.¿¿¿¿¿ Security 8.¿¿¿¿¿ Infrastructure Protocols 9.¿¿¿¿¿ Application Protocols 10.¿ Operations and Network Management ¿ ¿ About the author: Mark Lewis, CCIE No. 6280, is technical director of MJL Network Solutions, a provider of internetworking solutions that focuses on helping enterprise and service provider customers implement leading-edge technologies, including VoIP/IP telephony solutions. Mark specializes in next-generation/advanced network technologies and has extensive experience designing, deploying, and migrating large-scale IP/MPLS networks and VoIP/IP telephony solutions. He is an active participant in the IETF, a member of the IEEE, and a Certified Cisco Systems Instructor (CCSI). ¿ Mark is the author of the Cisco Press titles Comparing, Designing, and Deploying VPNs (ISBN 1-58705-179-6) and Troubleshooting Virtual Private Networks (ISBN 1-58705-104-4). ¿

Download or read book CCNA Voice Quick Reference written by Michael Valentine and published by Pearson Education. This book was released on 2008-07-01 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a final exam preparation tool, the CCNA Voice Quick Reference provides a concise review of all objectives on the new IIUC exam (640-460). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on concepts and commands that apply to Cisco Unified Communications for small and medium-sized businesses. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you focus your study on areas of weakness and enhancing your memory retention of essential exam concepts.

Download or read book CCNP Voice CVoice 642 437 Quick Reference written by Toby Sauer and published by Pearson Education. This book was released on 2011-02-28 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP CVOICE Quick Reference (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN-10: 1-58705-824-3 ISBN-13: 978-1-58705-824-0 As a final exam preparation tool, the CCVP CVoice Quick Reference, Second Edition provides a concise review of all objectives on the CVoice exam (642-436). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on foundational elements of VOIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and IP-IP gateways. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Download or read book CCDA Quick Reference Sheets written by Kevin Wallace and published by Pearson Education. This book was released on 2003-05-14 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCDA Quick Reference Sheets: Exam 640-863 Kevin Wallace ISBN-10: 1-58705-311-X ISBN-13: 978-1-58705-311-5 As a final exam preparation tool, the CCDA Quick Reference Sheets provides a concise review of all objectives on the new DESGN exam (640-863). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on strategic and modular network design; basic campus and data center network design; remote connectivity design; IP addressing and routing protocols; and security, voice, and wireless networking considerations. These fact-filled Quick Reference Sheets allow you to get all-important information at a glance, helping you focus your study on areas of weakness and enhance memory retention of essential exam concepts. Table of Contents Introduction 1. Strategic Network Design 2. Modular Network Design 3. Exploring Basic Campus and Data Center Network Design 4. Remote Connectivity Design 5. IP Addressing and Routing Protocols 6. Network Security 7. Identifying Voice Networking Considerations 8. Identifying Wireless Networking Considerations About the author: Kevin Wallace, CCIE No. 7945,CCSI, CCVP, CCNP, CCDP, MCSE 4, CNE 4/5, is a full-time instructor of Cisco courses. With 17 years of Cisco internetworking experience, Kevin has been a network design specialist for The Walt Disney World Resort and a network manager for Eastern Kentucky University. Kevin holds a bachelor of science degree in electrical engineering from the University of Kentucky. About the technical editor: Michael Shannon is an instructor and developer for CBT Nuggets, where he manages the production and development of multimedia corporate IT training products for Cisco, Microsoft, and CompTIA certifications. Before joining CBT Nuggets, Michael was a senior instructor for Mindworks, where he taught Cisco, Microsoft, and CompTIA certification classes. Michael holds CCNA, CCNP, and CCDP certifications and has written numerous books and courses.

Download or read book CCNA Voice 640 461 Official Cert Guide written by Jeremy Cioara and published by Cisco Press. This book was released on 2011-08-18 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. CCNA Voice 640-461 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Master Cisco CCNA Voice 640-461 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks Practice with200+ realistic exam questions on the CD-ROM CCNA Voice 640-461 Official Cert Guide focuses specifically on the objectives for the CCNA Voice ICOMM exam. Senior voice consultants and trainers Jeremy Cioara and Michael Valentine share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. The companion CD-ROM contains a powerful Pearson IT Certification Practice Test engine that enables you to focus on individual topic areas or take a complete, timed exam. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most. Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. The official study guide helps you master all the topics on the CCNA Voice exam, including: Voice and data convergence IP phone connections to the LAN infrastructure Cisco Unified Communications Manager Express CUCM Express IP phone configuration and voice productivity features Gateways and trunks Cisco Unity Express Smart Business Communications System UC500 series for voice CCNA Voice 640-461 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. The print edition of the CCNA Voice 640-461 Official Cert Guide contains two free, complete practice exam. Pearson IT Certification Practice Test minimum system requirements: Windows XP (SP3), Windows Vista (SP2), or Windows 7; Microsoft .NET Framework 4.0 Client; Microsoft SQL Server Compact 4.0; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disc space plus 50 MB for each downloaded practice exam Also available from Cisco Press for Cisco CCNA Voice study is the CCNA Voice 640-461 Official Cert Guide Premium Edition eBook and Practice Test. This digital-only certification preparation product combines an eBook with enhanced Pearson IT Certification Practice Test. This integrated learning package: Allows you to focus on individual topic areas or take complete, timed exams Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions Provides unique sets of exam-realistic practice questions Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most

Download or read book Cisco Voice over IP CVOICE Authorized Self Study Guide written by Kevin Wallace and published by Pearson Education. This book was released on 2008-07-16 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authorized Self-Study Guide Cisco Voice over IP (CVOICE) Third Edition Foundation learning for CVOICE exam 642-436 Kevin Wallace, CCIE No. 7945 Cisco Voice over IP (CVOICE), Third Edition, is a Cisco-authorized, self-paced learning tool for CCVP foundation learning. This book provides you with the knowledge and skills required to plan, design, and deploy a Cisco voice-over-IP (VoIP) network and to integrate gateways and gatekeepers into an enterprise VoIP network. By reading this book, you will gain a thorough understanding of converged voice and data networks and also the challenges you will face implementing various network technologies. Cisco Voice over IP (CVOICE) presents you with information on the foundational elements of VoIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and Cisco Unified Border Elements (Cisco UBEs). The book gives you the information needed to implement and support data and voice integration solutions at the network-access level. Whether you are preparing for CCVP certification or simply want to gain a better understanding of VoIP fundamentals, you will benefit from the foundation information presented in this book. Cisco Voice over IP (CVOICE), Third Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit http://www.cisco.com/go/authorizedtraining. Kevin Wallace, CCIE No. 7945, is a certified Cisco instructor, and he teaches courses in the Cisco CCSP, CCVP, and CCNP® tracks. With 19 years of Cisco networking experience, Kevin has been a network design specialist for the Walt Disney World Resort and a network manager for Eastern Kentucky University. Integrate VoIP into an existing data network Design a VoIP network for optimal voice quality Examine the various call types in a VoIP network Configure analog voice interfaces and dial peers Perform call signaling over digital voice ports Implement H.323, MGCP, and SIP protocols on Cisco IOS® gateways Identify dial plan characteristics Configure advanced dial plans Deploy H.323 gatekeepers Implement a Cisco UBE router to provide protocol interworking

Download or read book CCNA Voice 640 461 written by Jeremy Cioara and published by Cisco Press. This book was released on 2011 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn, prepare, and practice for exam success, master CCNA voice 640-461 exam topics, and assess your knowledge with chapter-opening quizzes. Review key concepts with exam preparation tasks and practice with realistic exam questions on the CD-ROM.

Download or read book CCNP Voice TVoice 642 427 Quick Reference written by Brion Washington and published by Pearson Education. This book was released on 2011-04-08 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a final exam preparation tool, the CCNP Voice TVoice 642-427 Quick Reference provides a concise review of all objectives on the new CCNP Voice Troubleshooting Cisco Unified Communications exam (642-427). This eBook provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on troubleshooting Cisco Unified Communications systems and solutions in different deployments. In addition, this eBook covers troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, and Extension Mobility Cross Cluster, as well as dial plan troubleshooting including globalized call routing. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Download or read book CCNP Voice CVoice 642 437 Quick Reference Third Edition written by Kevin Wallace - CCIE No 7945 and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book CCNA Voice Official Exam Certification Guide 640 460 IIUC written by Jeremy Cioara and published by Pearson Education. This book was released on 2008-11-07 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master IIUC 640-460 exam topics with the official study guide Assess your knowledge with chapter-opening quizzes Review key concepts with Exam Preparation Tasks CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. The official study guide helps you master all the topics on the IIUC exam, including Connecting IP phones to the LAN infrastructure Cisco Unified CME installation Cisco Unified CME IP phone configuration Cisco Unified CME voice productivity features Gateway and trunk concepts and configuration Cisco Unity Express concepts and configuration Smart Business Communications System Configuring and maintaining the UC500 for voice