Download or read book CALL Essentials written by Joy Egbert and published by Teachers of English to Speakers of Other Languages Incorporated. This book was released on 2005 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Computers and the Internet offer innovative teachers exciting ways to enhance their pedagogy and capture their students' attention. These technologies have created a growing field of inquiry, computerassisted language learning (CALL). As new technologies have emerged, teaching professionals have adapted them to support teachersand learners in the classroom. In CALL Essentials, seasoned practitioner Joy Egbert offers useful advice for teachers who want to integrate technology with theirteaching. She begins not with computers, however, but with the classroom conditions that foster effective language learning. Taking these conditions as a foundation for effective pedagogy, she shows teachers how to use technology to create ""a whole learning environment"" with their students. Written for working teachers in an accessible, down-to-earth style Describes pedagogically sound activities using software, Web sites, and Internet-based resources Includes suggestions and advice from other teachers using technology in their classrooms Ideas and principles are easily applicable to teaching other languages and mainstream content

Download or read book Customer Service Essentials written by Robert E. Hinson and published by IAP. This book was released on 2019-08-01 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters. Praise for Customer Service Essentials: Lessons for Africa and Beyond "This book captures service excellence by detailing out in a most explicit manner essential services dynamics of Responsiveness, Accessibility, Tangibles, Empathy and Reliability. I highly recommend it!" Esi Elliot Assistant Professor, Marketing Suffolk University, Boston, MA "I am very impressed with this book and excited to see the topics being discussed in the Chapters are geared toward quality customer service in Africa. All the chapters are superbly written, relevant to the African context and above all, the authors cover incredibly interesting topics and support them with pertinent cases. Bringing together such fine minds in the field, this book is useful and a must for anyone serious about customer service, service branding and the need to respect the customer." Charles Blankson Professor of Marketing College of Business University of North Texas "Hinson and colleagues have skillfully put together a useful collection of new perspectives on modern customer service essentials with an African and global perspective. This is a highly recommended text for students and practitioners." Ellis L.C. Osabutey Reader Roehampton University Business School United Kingdom

Download or read book Moms on Call Basic Baby Care written by Laura A. Hunter and published by . This book was released on 2012-05-30 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Baby care book for parents of babies 0-6 months

Download or read book Nancy Caroline s Emergency Care in the Streets Essentials Package written by American Academy of Orthopaedic Surgeons (AAOS), and published by Jones & Bartlett Learning. This book was released on 2022-07-29 with total page 3079 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ninth Edition teaches students the technical skills required of today’s paramedic while emphasizing other important professional attributes, including critical thinking, empathy, teamwork, communication, problem solving, and personal well-being.

Download or read book IT Essentials Companion Guide v8 written by Cisco Networking Academy and published by Cisco Press. This book was released on 2023-07-09 with total page 1942 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Essentials v8 Companion Guide supports the Cisco Networking Academy IT Essentials Version 8 course. The course is designed for Cisco Networking Academy students who want to pursue careers in IT and learn how computers work, how to assemble computers, and how to safely and securely troubleshoot hardware and software issues. The features of the Companion Guide are designed to help you study and succeed in this course: Chapter objectives—Review core concepts by answering the focus questions listed at the beginning of each chapter. Key terms—Refer to the updated lists of networking vocabulary introduced and turn to the highlighted terms in context. Course section numbering—Follow along with the course heading numbers to easily jump online to complete labs, activities, and quizzes referred to within the text. Check Your Understanding Questions and Answer Key—Evaluate your readiness with the updated end-of-chapter questions that match the style of questions you see on the online course quizzes.

Download or read book Tactical Medicine Essentials written by John E. Campbell and published by Jones & Bartlett Learning. This book was released on 2020-07-15 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for EMS and medical professionals at all levels of training, Tactical Medicine Essentials, Second Edition provides the foundation needed to become a world-class tactical medical provider (TMP). Written by an experienced team of authors from diverse backgrounds, this text covers the essential curriculum of tactical medicine, including tactical patient assessment, expedient extrication and evacuation, and self-defense skills. The Second Edition thoroughly prepares medical professionals to safely accompany a SWAT unit into the tactical environment. Current, State-of-the-Art Medical Content for the Tactical Environment The rapidly changing tactical environment requires specialized rapid assessment techniques. The tactical patient assessment process is presented in a single, comprehensive chapter, ensuring that students understand how to rapidly apply this specialized process to the patient in the tactical environment. Each traumatic injury chapter further reinforces the tactical patient assessment process by highlighting the unique aspects of each traumatic injury. A new chapter about active assailant mass casualty incidents has been added. Law enforcement education topics for TMPs are compiled in a new appendix. Dynamic Features These features allow EMS and medical professionals to take the extra step toward becoming outstanding TMPs: • At the Scene Advice from experienced TMPs on how to excel during a mission • Safety Information on how to remain safe in the tactical environment, even under the threat of violence • Medical Gear Tips on the best equipment to pack and utilize in the tactical environment • Detailed Step-by-Step Skill Reviews A thorough discussion of how to perform lifesaving skills in the high-intensity tactical environment

Download or read book Wong s Essentials of Pediatric Nursing9 written by Marilyn J. Hockenberry and published by Elsevier Health Sciences. This book was released on 2013-01-01 with total page 1223 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to caring for children, no other resource better prepares you for practice than Wong's Essentials of Pediatric Nursing. Authored by Marilyn Hockenberry and David Wilson, two of the most well-known and respected names in the field, Wong's features the most readable, up-to-date, and accurate content available. An abundance of full-color illustrations helps you visualize key concepts, and highlighted boxes and tables offer quick access to vital facts and information. Plus, when you buy this book, you get unlimited access to hands-on study tools that help you learn pediatric nursing essentials with ease! Developmental approach clearly identifies key issues at each stage of a child's growth to help you provide appropriate, individualized care for each child. UNIQUE! Family focus includes a separate chapter on the role of the family in child health, family content throughout the text, and Family-Centered Care boxes that highlight information on patient teaching, home care, and incorporating the family in the child's care. An emphasis on wellness offers health promotion and injury prevention strategies for each age group. UNIQUE! Evidence-Based Practice boxes demonstrate how research is applied to nursing care in the clinical setting. UNIQUE! Atraumatic Care boxes provide guidance for administering nursing care with minimal pain or stress to the child, family, and nurse. NEW! Safety Alerts call your attention to important patient safety considerations and support the QSEN initiative for better outcomes of nursing care. NEW! Quality Patient Outcomes content in Nursing Care Management discussions for major diseases and disorders helps you understand how the care you provide impacts patient safety and promotes positive outcomes. UNIQUE! Critical thinking case studies allow you to test and develop your analytical skills in a variety of clinical situations. NEW! Drug Alerts throughout the text emphasize important drug information and point out potential issues. NEW! Pathophysiology Reviews highlight and clarify complex pathophysiology information. Completely updated content focuses on timely, practical topics, including methods for measuring competency and outcomes, the nurse's role in injury prevention, shaken baby syndrome/traumatic brain injury, Healthy People 2020, car restraints, immunizations, late preterm infants, and childhood obesity. Expanded and updated coverage of genetics addresses the latest advances in the field as it relates to children in health and illness.

Download or read book Essentials of Stage Management written by Peter Maccoy and published by A&C Black. This book was released on 2014-02-13 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good stage management is key to the smooth running of any theatrical production and, as technology continues to develop and regulations tighten, the responsibilities of the stage manager have never been greater. In this essential guide, Peter Maccoy examines the qualities and skills necessary for effective management, stressing the importance of understanding both the creative and the technical processes involved in theatre. From negotiating contracts through to rehearsals, performance and post-production, Essentials of Stage Management is packed with invaluable advice on every aspect of the job and every type of theatre.

Download or read book Finance Essentials written by Scott Moeller and published by Bloomsbury Publishing. This book was released on 2012-04-26 with total page 639 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collated by Scott Moeller of Cass Business School, this collection brings together the informative articles a budding finance practitioner needs to operate effectively in today's corporate environment. Bringing together core finance knowledge and cutting-edge research topics in an engaging and effective way, this text is the ideal companion for all practitioners and students of finance. You will find insights into the practical applications of theory in key areas such as balance sheets and cash flow, financial regulation and compliance, funding and investment, governance and ethics, mergers and acquisitions, and operations and performance. Contributors to this collection include some of the leading experts in their respective fields: Aswath Damodaran, Harold Bierman, Jr, Andreas Jobst, Frank J. Fabozzi, Ian Bremmer, Javier Estrada, Marc J. Epstein, Henrik Cronqvist, Daud Vicary Abdullah, Meziane Lasfer, Dean Karlan, Norman Marks, Seth Armitage, and many others. In this collection you will discover: * Over 80 best-practice articles, providing the best guidance on issues ranging from risk management and capital structure optimization through to market responses to M&A transactions and general corporate governance * Over 65 checklists forming step-by-step guides to essential tasks, from hedging interest rates to calculating your total economic capital * 55 carefully selected calculations and ratios to monitor firms' financial health * A fully featured business and finance dictionary with over 5,000 definitions

Download or read book Business School Essentials for Call Center Leaders written by Maggie Klenke and published by . This book was released on 2004 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Essentials of Correctional Nursing written by Lorry Schoenly, PhD, RN, CCHP-RN and published by Springer Publishing Company. This book was released on 2012-08-14 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Essentials of Correctional Nursing is the first new and comprehensive text about this growing field to bepublished in the last decade. Fortunately, the editors have done a great job in all respects...This book should be required reading for all medical practitioners and administrators working in jails or prisons. It certainly belongs on the shelf of every nurse, physician, ancillary healthcare professional and corrections administrator."--Corhealth (The Newsletter of the American Correctional Health Services Association) "I highly recommend Essentials of Correctional Nursing, by Lorry Schoenly, PhD, RN, CCHP-RN andCatherine M. Knox, MN, RN, CCHP-RN, editors. This long-awaited book, dedicated to the professionalspecialty of correctional nursing, is not just a ìgood read,î it is one of ìthose booksî that stays on your desk and may never make it to the bookshelf."--American Jails "Correctional nursing has minimal published texts to support, educate, and provide ongoing bestpractices in this specialty. Schoenly and Knox have successfully met those needs with Essentialsof Correctional Nursing."--Journal of Correctional Health Care Nurses have been described as the backbone of correctional health care. Yet the complex challenges of caring for this disenfranchised population are many. Ethical dilemmas around issues of patient privacy and self-determination abound, and the ability to adhere to the central tenet of nursing, the concept of caring, is often compromised. Essentials of Correctional Nursing supports correctional nurses by providing a comprehensive body of current, evidence-based knowledge about the best practices to deliver optimal nursing care to this population. It describes how nurses can apply their knowledge and skills to assess the full range of health conditions presented by incarcerated individuals and determine the urgency and priority of requisite care. The book describes the unique health needs and corresponding care for juveniles, women, and individuals at the end of life. Chapters are devoted to nursing care for patients with chronic disease, infectious disease, mental illness, or pain, or who are in withdrawal from drugs or alcohol. Chapters addressing health screening, medical emergencies, sick call, and dental care describe how nurses identify, respond to, and manage these health care concerns in the correctional setting. The Essentials of Correctional Nursing was written and reviewed by experienced correctional nurses with thousands of hours of experience. American Nurses Association standards are woven throughout the text, which provide the information needed by nurses studying for certification exams in correctional nursing. The text will also be of value to nurses working in such settings as emergency departments, specialty clinics, hospitals, psychiatric treatment units, community health clinics, substance abuse treatment programs, and long-term care settings, where they may encounter patients who are currently or have previously been incarcerated. Key Features: Addresses legal and ethical issues surrounding correctional nursing Covers common inmate-patient health care concerns and diseases Discusses the unique health needs of juveniles, women, and individuals at the end of life Describes how nurses can safely navigate the correctional environment to create a therapeutic alliance with patients Provides information about health screening, medical emergencies, sick call, and dental care Serves as a core resource in the preparation for correctional nursing certification exams

Download or read book Stephan Schiffman s Sales Essentials written by Stephan Schiffman and published by Simon and Schuster. This book was released on 2007-12-01 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having trouble closing your deals? Hitting a frustrating plateau with your sales numbers? Feel that upselling is a lost cause? Let sales guru Stephan Schiffman drive your sales pitches up a notch with his tried-and-true techniques - and get results immediately! Stephan Schiffman's Sales Essentials includes time-tested tips on: Mastering the cold call Using email as a selling tool Raising the stakes to "up" your next buy Closing the deal - every time! Plus, you'll also find 50 surefire questions to ask to make deal after deal, year after year. Packed with insider information you need to beat the competition, you can't afford not to read Stephan Schiffman's Sales Essentials!

Download or read book Brothers V Indiana Vocational Technical College written by and published by . This book was released on 1999 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book IT Essentials Companion Guide written by Cisco Networking Academy and published by Cisco Press. This book was released on 2016-10-28 with total page 928 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Essentials v6 Companion Guide supports the Cisco Networking Academy IT Essentials version 6 course. The course is designed for Cisco Networking Academy students who want to pursue careers in IT and learn how computers work, how to assemble computers, and how to safely and securely troubleshoot hardware and software issues. As CompTIA Approved Quality Content, the course also helps you prepare for the CompTIA A+ certification exams 220-901 and 220-902. Students must pass both exams to earn the CompTIA A+ certification. The features of the Companion Guide are designed to help you study and succeed in this course: Chapter objectives–Review core concepts by answering the focus questions listed at the beginning of each chapter. Key terms–Refer to the updated lists of networking vocabulary introduced, and turn to the highlighted terms in context. Course section numbering–Follow along with the course heading numbers to easily jump online to complete labs, activities, and quizzes referred to within the text. Check Your Understanding Questions and Answer Key–Evaluate your readiness with the updated end-of-chapter questions that match the style of questions you see on the online course quizzes. This icon in the Companion Guide indicates when there is a hands-on Lab to do. All the Labs from the course are compiled and published in the separate book, IT Essentials v6 Lab Manual. Practicing and performing all these tasks will reinforce the concepts and help you become a successful PC technician.

Download or read book Telecommunications Essentials written by Lillian Goleniewski and published by Addison-Wesley Professional. This book was released on 2002 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telecommunications current and emerging, wired and wireless--is covered in-depth here with the broadest, deepest, most up-to-date telecom overview on the market by one of the field's leading trainers. Whether readers are new to telecommunications and IT or simply want an understandable, comprehensive review of the state-of-the-art technology, this book is for them.

Download or read book Sketches of Sermons on the Parables and Miracles of Christ the Essentials of Saving Religion c written by Jabez Burns and published by . This book was released on 1847 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Essentials for Nursing Practice E Book written by Patricia A. Potter and published by Elsevier Health Sciences. This book was released on 2018-03-12 with total page 1299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get a solid foundation in essential nursing principles, concepts, and skills! Essentials for Nursing Practice, 9th Edition combines everything you need from your fundamentals course and streamlines it into a format that’s perfect for busy nursing students. The ninth edition retains many classic features, including chapter case studies, procedural guidelines, and special considerations for various age groups, along with new content including a chapter on Complementary and Alternative Therapies, interactive clinical case studies on Evolve, a new Reflective Learning section, and QSEN activities to encourage active learning. Thoroughly reviewed by nursing clinical experts and educators, this new edition ensures you learn nursing Essentials with the most accurate, up-to-date, and easy-to-understand book on the market. Progressive case studies are introduced at the beginning of the chapter and are then used to tie together the care plan, concept map, and clinical decision-making exercises. Focused Patient Assessment tables include actual questions to help you learn how to effectively phrase questions to patients as well as target physical assessment techniques. Nursing skills at the end of each chapter feature full-bleed coloring on the edge of the page to make them easy to locate. Safety guidelines for nursing skills sections precede each skills section to help you focus on safe and effective skills performance. Detailed care plans in the text and on Evolve demonstrate the application of the 5-step nursing process to individual patient problems to help you understand how a plan is developed and how to evaluate care. Unexpected outcomes and related interventions for skills alert you to possible problems and appropriate nursing action. Patient Teaching boxes help you plan effective teaching by first identifying an outcome, then developing strategies on how to teach, and finally, implementing measures to evaluate learning. Care of the Older Adult boxes highlight key aspects of nursing assessment and care for this growing population. Key points neatly summarize the most important content for each chapter to help you review and evaluate learning. Evidence-Based Practice boxes include a PICO question, summary of the results of a research study, and a F description of how the study has affected nursing practice — in every chapter. Patient-Centered Care boxes address racial and ethnic diversity along with the cultural differences that impact socioeconomic status, values, geography, and religion. 65 Skills and procedural guidelines provide clear, step-by-step instructions for providing safe nursing care. 5-step nursing process provides a consistent framework for clinical chapters. Concept maps visually demonstrate planning care for patients with multiple diagnoses. NOC outcomes, NIC interventions, and NANDA diagnoses are incorporated in care plans to reflect the standard used by institutions nationwide.