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Book Beyond Flying

    Book Details:
  • Author : Chris Watson
  • Publisher : Bloomsbury Publishing
  • Release : 2014-03-06
  • ISBN : 0857842110
  • Pages : 156 pages

Download or read book Beyond Flying written by Chris Watson and published by Bloomsbury Publishing. This book was released on 2014-03-06 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is flying an irreplaceable part of 21st-century life? Can businesses succeed in a globalised world without international air travel? What about 'love miles' – visiting friends and family overseas? Architect and writer Chris Watson grew up in an airline family, passionate about aviation and how it allows us to explore the world, share knowledge and create more diverse communities. But this freedom has come at a cost for the environment. Aviation is a significant factor in climate change - and one that's been steadily growing in both developed and undeveloped countries, burning fossil fuels and emitting harmful greenhouse gases. Flying is never zero-carbon, so can we reduce it, or even do without it? Fourteen remarkable travellers from around the world share their stories with Chris about how they came to the conclusion that reducing their air travel was necessary to lower their personal emissions. From backgrounds as diverse as commercial, professional, academic, NGOs, literature and science, they have found easy and better ways of living and working, saving what few flights they do take for emergencies and 'love miles'. Their stories look at how our modern, globalised world offers more alternatives to keep in touch with people around the world without contributing to the aviation industry's ever-increasing emissions. Filled with success stories and practical guidance to help people make more informed decisions, this book is a must-read for any frequent flyer - or for anyone involved in a global business. Beyond Flying demonstrates that even the toughest of environmental challenges can be addressed.

Book Right Away   All at Once

Download or read book Right Away All at Once written by Greg Brenneman and published by Rosetta Books. This book was released on 2016-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert in business turnaround shares his inspiring approach to problem-solving: “A fascinating read” (Mitt Romney). Visionary leader Greg Brenneman believes that true business success and personal fulfillment are two sides of the same coin. The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life. Here, Brenneman takes what he’s learned from turning around or tuning up many businesses—including Continental Airlines and Burger King—and distills it into a simple, clear, five-step roadmap that anyone can follow. He teaches you how to: *prepare a succinct Go Forward plan *build a fortress balance sheet *grow your sales and profits *choose all-star servant leaders *empower your team For more than thirty years, Brenneman has seen these steps foster dramatic results in a variety of business environments. But he also came to realize that he could apply these same principles to improve his life and build a lasting moral legacy. He found he could make better decisions by carefully taking the most important facets of his life—faith, family, friendship, fitness, and finance—into consideration. Brenneman’s inspiring examples, from both his business and his life, demonstrate the astounding effects these steps can have when you apply them—right away and all at once.

Book CDC Yellow Book 2020

    Book Details:
  • Author : Centers for Disease Control and Prevention (CDC)
  • Publisher :
  • Release : 2019
  • ISBN : 0190065974
  • Pages : 721 pages

Download or read book CDC Yellow Book 2020 written by Centers for Disease Control and Prevention (CDC) and published by . This book was released on 2019 with total page 721 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive reference for travel medicine, updated for 2020 "A beloved travel must-have for the intrepid wanderer." -Publishers Weekly "A truly excellent and comprehensive resource." -Journal of Hospital Infection The CDC Yellow Book offers everything travelers and healthcare providers need to know for safe and healthy travel abroad. This 2020 edition includes: � Country-specific risk guidelines for yellow fever and malaria, including expert recommendations and 26 detailed, country-level maps � Detailed maps showing distribution of travel-related illnesses, including dengue, Japanese encephalitis, meningococcal meningitis, and schistosomiasis � Guidelines for self-treating common travel conditions, including altitude illness, jet lag, motion sickness, and travelers' diarrhea � Expert guidance on food and drink precautions to avoid illness, plus water-disinfection techniques for travel to remote destinations � Specialized guidelines for non-leisure travelers, study abroad, work-related travel, and travel to mass gatherings � Advice on medical tourism, complementary and integrative health approaches, and counterfeit drugs � Updated guidance for pre-travel consultations � Advice for obtaining healthcare abroad, including guidance on different types of travel insurance � Health insights around 15 popular tourist destinations and itineraries � Recommendations for traveling with infants and children � Advising travelers with specific needs, including those with chronic medical conditions or weakened immune systems, health care workers, humanitarian aid workers, long-term travelers and expatriates, and last-minute travelers � Considerations for newly arrived adoptees, immigrants, and refugees Long the most trusted book of its kind, the CDC Yellow Book is an essential resource in an ever-changing field -- and an ever-changing world.

Book Ask the Pilot

    Book Details:
  • Author : Patrick Smith
  • Publisher : Penguin
  • Release : 2004
  • ISBN : 9781594480041
  • Pages : 292 pages

Download or read book Ask the Pilot written by Patrick Smith and published by Penguin. This book was released on 2004 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Though we routinely take to the air, for many of us flying remains a mystery. Few of us understand the how and why of jetting from New York to London in six hours. How does a plane stay in the air? Can turbulence bring it down? What is windshear? How good are the security checks? Patrick Smith, an airline pilot and author of Salon.com's popular column, "Ask the Pilot," unravels the secrets and tells you all there is to know about the strange and fascinating world of commercial flight. He offers: A nuts and bolts explanation of how planes fly Insights into safety and security Straight talk about turbulence, air traffic control, windshear, and crashes The history, color, and controversy of the world's airlines The awe and oddity of being a pilot The poetry and drama of airplanes, airports, and traveling abroad In a series of frank, often funny explanations and essays, Smith speaks eloquently to our fears and curiosities, incorporating anecdotes, memoir, and a life's passion for flight. He tackles our toughest concerns, debunks conspiracy theories and myths, and in a rarely heard voice dares to return a dash of romance and glamour to air travel.

Book Business Travel and Tourism

Download or read book Business Travel and Tourism written by John Swarbrooke and published by Routledge. This book was released on 2012-05-23 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Business Travel and Tourism' provides a comprehensive, international overview of business tourism from both a theoretical and practical perspective. With the use of case studies from around the world, 'Business Travel and Tourism' explores a broad range of issues, including: * The global business tourism market * The design of business tourism facilities * The role of the destination in business travel and tourism * The social, economic, and environmental impacts of business tourism * The ethical dimension of business tourism * The marketing of business tourism products * The impact of new technologies on the business tourism market * How to organise successful conferences, exhibitions, and incentive travel packages Case studies include Disneyland Paris, Hong Kong, Amsterdam RAI International Exhibition and Congress Centre, Hilton, Page and Moy Marketing, Lufthansa, Air France, and Legoland UK. 'Business Travel and Tourism' is the first text to offer a comprehensive overview of the growing but neglected area of business tourism. With the use of a wide range of up-to-date case studies and major practical exercises to help students to broaden and deepen their understanding of this area of tourism, it is an invaluable text for all students on travel and tourism courses at degree and BTEC/HND level, or those taking tourism options in leisure, business studies, hospitality management or geography.

Book Business and Corporation Aviation Management 2E  PB

Download or read book Business and Corporation Aviation Management 2E PB written by John J. Sheehan and published by McGraw Hill Professional. This book was released on 2013-04-22 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best resource on how to establish and run a company flight department--revised and updated! Business and Corporate Aviation Management, Second Edition, is the most comprehensive and practical guide for a company to start an on-demand air transportation system--and make it work. This one-of-a-kind resource skillfully blends business and aviation issues to provide solid decision-making strategies and smart operating practices needed to define, establish, and manage a corporate flight department--utilizing the author's more than four decades of experience in the aviation industry. As business aviation continues to evolve, this blueprint for developing successful flight departments is changing with it. Fully updated, the Second Edition includes the latest business aircraft, equipment technology, and maintenance practices. It has also been revised to reflect the growing importance of safety management systems along with changes in running and managing a flight department. New to this edition: Current regulations and aviation statistics Tables and graphs updated to reflect current values Regulations associated with increased international operations New material added to each chapter Operations and Safety chapters completely revised Updated management techniques

Book How to Start a Home Based Travel Agency

Download or read book How to Start a Home Based Travel Agency written by Joanie Ogg and published by . This book was released on 2020-02-03 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Individuals to Start and Succeed as a Home Based Travel Agent for over 25 years! A comprehensive workbook to compliment the Independent Study Guide. This workbook will speed you on your way to opening your own Home-Based Travel Business by helping you discover your opportunities and focusing on developing them. The workbook concentrates on the key areas needed to get through the maze of information and confusion encountered when first starting out. Broken into three separate sections, the workbook first deals with the key concepts in the study course. Over 100 concepts are explored, as they relate to your business plans. This will help you focus on the most important information in the course, as it pertains to you. While the "How to Start a Home Based Travel Agency" is a must read, the workbook continues your critical thinking and education before you begin your journey. "There is so much to learn as an entrepreneur in the travel industry. It's not just about booking travel. It's also about launching your own business and setting it up for success. That is why "How to Start a Home Based Travel Agency" is such a critical resource for those new to the industry, or making a move to an independent contractor status. It is filled with practical tips and real-world advice that can be applied immediately. We value this textbook so highly that we include it in our entry level program curriculum, the TRIPKit." - Guida Botelho, CTIE - Director of Education for The Travel Institute About the Authors: The Ogg Family has a cumulative tenure in the travel industry of over 100-years. Their experience and understanding of the Home Based Travel Agency opportunity, combined with their enthusiastic entrepreneurial spirit, make this title a must read for those looking to either start a home based travel business or to further their success as a Travel Professional. To Access More Tools to help you get started as a HomeBased Travel Agent, visit www.HomeBasedTravelAgent.com.

Book Travel Marketing  Tourism Economics and the Airline Product

Download or read book Travel Marketing Tourism Economics and the Airline Product written by Mark Anthony Camilleri and published by Springer. This book was released on 2017-10-03 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to travel marketing, tourism economics and the airline product. At the same time, it provides an overview on the political, socio-economic, environmental and technological impacts of tourism and its related sectors.This publication covers both theory and practice in an engaging style, that will spark the readers’ curiosity. Yet, it presents tourism and airline issues in a concise, yet accessible manner. This will allow prospective tourism practitioners to critically analyze future situations, and to make appropriate decisions in their workplace environments. Moreover, the book prepares undergraduate students and aspiring managers alike with a thorough exposure to the latest industry developments. “Dr. Camilleri provides tourism students and practitioners with a clear and comprehensive picture of the main institutions, operations and activities of the travel industry.” Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University, Evanston/Chicago, IL, USA “This book is the first of its kind to provide an insightful and well-structured application of travel and tourism marketing and economics to the airline industry. Student readers will find this systematic approach invaluable when placing aviation within the wider tourism context, drawing upon the disciplines of economics and marketing.” Brian King, Professor of Tourism and Associate Dean, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong “The remarkable growth in international tourism over the last century has been directly influenced by technological, and operational innovations in the airline sector which continue to define the nature, scale and direction of tourist flows and consequential tourism development. Key factors in this relationship between tourism and the airline sector are marketing and economics, both of which are fundamental to the success of tourism in general and airlines in particular, not least given the increasing significance of low-cost airline operations. Hence, uniquely drawing together these three themes, this book provides a valuable introduction to the marketing and economics of tourism with a specific focus on airline operations, and should be considered essential reading for future managers in the tourism sector.” Richard Sharpley, Professor of Tourism, School of Management, University of Central Lancashire, UK “The book's unique positioning in terms of the importance of and the relationships between tourism marketing, tourism economics and airline product will create a distinct niche for the book in the travel literature.” C. Michael Hall, Professor of Tourism, Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch, New Zealand “A very unique textbook that offers integrated lessons on marketing, economics, and airline services. College students of travel and tourism in many parts of the world will benefit from the author's thoughtful writing style of simplicity and clarity.” Liping A. Cai, Professor and Director, Purdue Tourism & Hospitality Research Center, Purdue University, West Lafayette, IN, USA “An interesting volume that provides a good coverage of airline transportation matters not always well considered in tourism books. Traditional strategic and operational issues, as well as the most recent developments and emerging trends are dealt with in a concise yet clear and rational way. Summaries, questions and topics for discussion in each chapter make it a useful basis for both taught courses or self-education.” Rodolfo Baggio, Professor of Tourism and Social Dynamics, Bocconi University, Milan, Italy “This is a very useful introductory book that summarises a wealth of knowledge in an accessible format. It explains the relation between marketing and economics, and applies it to the business of airline management as well as the tourism industry overall.” Xavier Font, Professor of Sustainability Marketing, School of Hospitality and Tourism Management, University of Surrey, UK and Visiting Professor, Hospitality Academy, NHTV Breda, Netherlands “This book addresses the key principles of tourism marketing, economics and the airline industry. It covers a wide range of theory at the same time as offering real-life case studies, and offers readers a comprehensive understanding of how these important industries work, and the underpinning challenges that will shape their future. It is suitable for undergraduate students as well as travel professionals, and I would highly recommend it.” Clare Weeden, Principal Lecturer in Tourism and Marketing at the School of Sport and Service Management, University of Brighton, UK “In the current environment a grasp of the basics of marketing to diverse consumers is very important. Customers are possessed of sophisticated knowledge driven by innovations in business as well from highly developed technological advances. This text will inform and update students and those planning a career in travel and tourism. Mark Camilleri has produced an accessible book, which identifies ways to accumulate and use new knowledge to be at the vanguard of marketing, which is both essential and timely.” Peter Wiltshier, Senior Lecturer & Programme Leader for Travel & Tourism, College of Business, Law and Social Sciences, University of Derby, UK “This contemporary text provides an authoritative read on the dynamics, interactions and complexities of the modern travel and tourism industries with a necessary, and much welcomed, mixture of theory and practice suitable for undergraduate, graduate and professional markets.” Alan Fyall, Orange County Endowed Professor of Tourism Marketing, University of Central Florida, FL, USA

Book Flying with Confidence

    Book Details:
  • Author : Captain Steve Allright
  • Publisher : Random House
  • Release : 2013-03-07
  • ISBN : 1448118980
  • Pages : 226 pages

Download or read book Flying with Confidence written by Captain Steve Allright and published by Random House. This book was released on 2013-03-07 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does the thought of flying fill you with dread? Do panic attacks leave you feeling scared and vulnerable? If so, this book could change your life. Written by top flying experts from British Airways’ Flying with Confidence course, this reassuring guide explains everything you need to know about air travel alongside techniques for feeling confident and in control from take off to landing. In easy-to-follow sections, you'll learn how to recognise cabin noises, manage turbulence and fly in bad weather conditions. As your knowledge grows, so will your confidence, with the fear of the unknown removed. · Takes the terror out of common flight fears · Includes techniques for controlling anxiety, claustrophobia and panic · Will help you feel safe, calm and secure when you next take to the skies.

Book The Air Transportation Industry

Download or read book The Air Transportation Industry written by Rosario Macario and published by Elsevier. This book was released on 2021-11-16 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aviation sector consists of various actors such as airlines, ground handling companies, and others all with conflicting priorities. In order to understand how these actors position themselves in an increasingly competitive market, The Air Transportation Industry: Economic Conflict and Competition analyzes all the market segments in detail, examining such issues as which industrial economic structure drives decisions, the main economic problems, the consequences for negotiations between different actors, impacts on the global aviation market, and much more. This book covers the entire aviation sector including strategies, regulation, resilience, privatization, airport slot management, and more. It examines how economic and strategic struggles underlie the current market structure, both for aviation as a whole and for the constituent actors as carriers, authorities, and handlers. It examines the ways market and nonmarket approaches impact the competitiveness of the air transport industry, offering a complete mapping of the economic actions between actors of the air transport industry. This volume will help readers gain insight into the possible strategic choices and the mutual competitive strength within the future aviation market. - Contains contributions from well-known aviation scholars - Includes numerous cases studies throughout that explore a wide range of topics - Focuses on applied knowledge, with clearly structured chapters examining topics from a global perspective - Addresses the ongoing consequences of COVID-19 on the air transportation industry, examining potential strategic responses in the event of subsequent pandemics

Book Air Travel Consumer Report

Download or read book Air Travel Consumer Report written by and published by . This book was released on 1991 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book The Golden Age of Air Travel

Download or read book The Golden Age of Air Travel written by Nina Hadaway and published by Bloomsbury Publishing. This book was released on 2013-04-10 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: For much of the twentieth century travel by air was a luxury available only to the wealthy, and accordingly the airlines – Pan Am, BOAC, TWA, BEA and many others – offered premium services that connected far-flung parts of the world with con trails of glamour. This book looks back at the golden age, from the 1920s to the 1970s, when well-appointed airliners whisked the rich and famous around the world on holiday and on business. It evokes the chink of champagne glasses, the aroma of expensive cigars and the roar of early jet engines: the experience of air travel before package holidays and budget airlines changed flying forever. The various types of aircraft, the routes and the airports, as well as the changes undergone by the industry, are all explored here and illustrated by fascinating historical material.

Book FAA Air Traffic Activity

Download or read book FAA Air Traffic Activity written by and published by . This book was released on 1973 with total page 1264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Airline Marketing and Management

Download or read book Airline Marketing and Management written by Stephen Shaw and published by Ashgate Publishing, Ltd.. This book was released on 2007 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through five previous editions "Airline Marketing and Management" by Stephen Shaw has established itself as the preferred textbook for students of the principles of marketing and their application in today's airline industry; as well as a reliable reference work for those with a professional interest in the area. Carefully revised, the sixth edition of this internationally successful book includes new material on: the impact of the Trade Cycle and the current period of high oil prices on the demand for air travel; the effect of current trends towards regulatory reform and the relaxation of Ownership and Control rules on the structure of the international airline industry; the continuing strong impact of Low Cost Carriers, and the strategic options open to so-called 'Legacy' airlines as they respond to the challenges facing them; and, the setting up of new 'Business Class Only' airlines. Why are they appearing now, and what are their long-term chances of success? An initial review of the structure of the air transport market and the industry marketing environment is followed by detailed chapters examining airline business and marketing strategies, product design and management, pricing and revenue management, current and possible future distribution channels, and selling, advertising and promotional policies. The reader will benefit from greater understanding of both marketing and airline industry jargon and from the knowledge obtained regarding the significant strategic challenges facing aviation at the present time. Written in a straightforward, easy-to-read style and combining up-to-date and relevant examples drawn from the worldwide aviation industry, this new edition will further enhance the book's reputation for providing the ideal introduction to the subject.

Book Cockpit Confidential

    Book Details:
  • Author : Patrick Smith
  • Publisher : Sourcebooks, Inc.
  • Release : 2018-06-05
  • ISBN : 1492663972
  • Pages : 378 pages

Download or read book Cockpit Confidential written by Patrick Smith and published by Sourcebooks, Inc.. This book was released on 2018-06-05 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER A fascinating fear of flying book from a commercial airline pilot and author of the popular website askthepilot.com. For millions of people, travel by air is a confounding, uncomfortable, and even frightening experience. When you go behind the scenes, however, you can see that the grand theater of air travel is actually fascinating. From the intricate design of airport architecture to the logistics of inflight service, here is everything you need to know about flying. Commercial airlines like to hide the truth from customers and do nothing to comfort nervous fliers. And what's scarier than the unknown? In this aviation book, pilot Patrick Smith breaks down that barrier and tells you everything you need to know about flying, including: How planes fly, and a revealing look at the men and women who fly them Straight talk on turbulence, pilot training, and safety The real story on delays, congestion, and the dysfunction of the modern airport The myths and misconceptions of cabin air and cockpit automation Terrorism in perspective, and a provocative look at security Airfare, seating woes, and the pitfalls of airline customer service The true colors and cultures of the airlines we love to hate Cockpit Confidential is a thoughtful, funny, and at times deeply personal look into the strange and misunderstood world of commercial flying. If you liked other books about airplanes for adults, including Soar by Tom Bunn or Skyfaring, you'll find reassurance, humor, and guidance in Cockpit Confidential. "Anyone remotely afraid of flying should read this book, as should anyone who appreciates good writing and great information." —The New York Times, on ASK THE PILOT "Patrick Smith is extraordinarily knowledgeable about modern aviation...the ideal seatmate, a companion, writer and explorer." —Boston Globe

Book Fundamentals of Airline Marketing

Download or read book Fundamentals of Airline Marketing written by Scott Ambrose and published by Routledge. This book was released on 2021-05-27 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applying fundamentals of marketing to commercial passenger air transportation, this textbook puts the emphasis on marketing principles and illustrative ways in which airlines can distinguish themselves within the highly competitive global marketplace. Fundamentals of Airline Marketing begins with a survey of current airline business strategies and the macro forces that have shaped the airline industry in the past and will continue to do so in the future. The growing importance of technology is discussed both from the perspective of better understanding customer needs and engaging more effectively with them. The central role of the "customer" is explored through the lens of modern segmentation and branding approaches. Coverage then shifts to the tactical decision areas consisting of the 4Ps—product, place, promotion, and price—in which marketers shape and execute their strategies. The book concludes with a focus on executing marketing initiatives internally through customer-facing employee groups and externally through the measurement and management of the customer experience. Fundamentals of Airline Marketing: • is an accessible textbook on the fundamentals of marketing for commercial passenger air transportation; • chronicles the marketing innovations and controversies that have been central to the historic shift in airline fortunes; • demonstrates how airline decisions fit within the fundamentals of marketing and how the marketplace is continuing to evolve; • provides a bridge between key marketing principles and their specific application to the airline industry in each chapter. This textbook is written primarily for undergraduate college students enrolled in aviation business administration programs and related courses. It will also serve as an accessible primer on airline marketing for industry professionals not presently working in marketing and for frontline airline employees seeking to learn more about marketing.

Book Behind The Flight Deck Door

Download or read book Behind The Flight Deck Door written by Brett Manders and published by . This book was released on 2018-05-25 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever wondered what goes on inside the cockpit of a passenger plane? Ever wanted to know how a jet engine works or what happens if a plane is struck by lightning? Behind the Flight Deck Door provides insider knowledge about everything you have ever wanted to ask a pilot! Since 9/11, flight decks of modern airliners have become off-limits to the flying public. This is despite the fact every year more people take to the skies than ever before. Pilot Brett Manders wants to help you become a savvy traveller by providing insider tips, expert knowledge, and an understanding of what goes on behind the scenes to get you up in the air. All told with a dash of humor, this book will demystify the art of airline travel, address those urban legends, and settle the nerves of any anxious flyers. Simple, concise explanations cover a multitude of things passengers have asked Brett and his colleagues over the years. What is a small technical delay? Can the cabin door be opened mid-flight? How much do pilots really earn and do they get free flights? Can you get stuck to the toilet? Is it still possible to view the flight deck? Brett Manders is a pilot with an Australian Airline. He has over 10,000 hours flying experience on Airbus A320, A321, A330 and Boeing B787 Dreamliner aircraft. Praise for Behind the Flight Deck Door "Brett's uncomplicated, honest, and easy to understand book is a welcome addition on any flight. It offers an enlightening point of view of the all-important necessity of air travel with rare glimpses of the secret world airline pilots inhabit." JULIE POSTANCE, AUTHOR, BREAKING THE SOUND BARRIERS "I really enjoyed reading this as it is an easy read, and really relatable and quite entertaining. As a nervous flyer myself it was quite interesting and reassuring to read all the different things that go on behind the scenes and learn about the ins and outs of flying." SARAH EMERSON, NERVOUS FLYER "This book has so much valuable knowledge that every passenger wants to know and ask. So many things about aircraft, airlines and airports are such a mystery to many people, it is nice to have it explained is simple terms. After reading, I feel lots of little things that bothered me have been put in perspective and it has helped my fear of flying significantly. Behind the Flight Deck Door is a must have book for anyone who travels on airlines!" NISHA SHARMA, NERVOUS FLYER