Download or read book Best Practices for Corporate Libraries written by Marjorie J. Porter and published by Bloomsbury Publishing USA. This book was released on 2011-03-21 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, experts in the field describe best practices based on their experiences in corporate libraries worldwide. With information driving today's global economy, corporate librarians must become even more proactive in their daily assignments. Best Practices for Corporate Libraries will help them do just that through a series of papers that offer an international array of opinion and practice methods. This book showcases current practices in corporate library functions and suggests best practices for current librarians. It also examines some of the changes in librarianship that have arisen from changes in how information is provided and how corporations are now organized. Topics covered include library service functions, return on investment, measurements and evaluation, collaboration, communication and outreach in corporations, managing changes in the corporation and in the library, and legal issues such as intellectual property concerns. Drawing from the experience of 25 contributors, the book includes chapters covering corporate libraries in the United States, United Kingdom, India, Barbados, and Nigeria.
Download or read book Marketing for Special and Academic Libraries written by Valerie S. Gordon and published by Rowman & Littlefield. This book was released on 2016-03-15 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here’s an easy-to-follow, practical, easily-implementable, 21st-Century marketing book for academic and special libraries. Written by two practicing librarians who are passionate about communicating with users, the book provides both the inspiration and drive to market your library and practical tips and suggestions on how to do that effectively. Topics covered include: The process of planning a marketing campaign and how some time spent on planning at the outset can help keep you focused and help you determine your level of success. The importance of using brands and brand identity to help you establish your library’s brand and market that aggressively to your users and potential users. Brand consistency is stressed here. Marketing tools: Digital publications, Social media, Visual and print marketing materials, Personal interactions Events you can use throughout the year. For each topic, we will talk about best practices, what works, what often doesn’t, and we share best concise case studies from all types of academic and special libraries.
Download or read book Customer Service in Libraries written by Charles Harmon and published by Scarecrow Press. This book was released on 2013-02-13 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.
Download or read book Mobile Library Services written by Charles Harmon and published by Scarecrow Press. This book was released on 2013-02-13 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just as Andrew Carnegie’s support changed the landscape of public libraries in America, Apple’s launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their services—not just their catalogs—available on an array of mobile devices. Mobile Library Servicesprovides 11 proven ways to reach out to mobile users and increase your library’s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size.
Download or read book Library Collection Development for Professional Programs Trends and Best Practices written by Holder, Sara and published by IGI Global. This book was released on 2012-07-31 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collection development, the process used by librarians to choose items for a particular library or section of a library, can be time-consuming and difficult due to the many factors that must be taken into consideration. Library Collection Development for Professional Programs: Trends and Best Practices addresses the challenging task of collection development in modern academic libraries, which is largely learned on the job. This publication contains practical advice and innovative strategies essential for current collection development librarians and future librarians seeking guidance in this complex position.
Download or read book Using Social Media in Libraries written by Charles Harmon and published by Scarecrow Press. This book was released on 2013-02-15 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since there’s no point in Twittering if no one acts on your tweets and there’s no point in having a Facebook page with a million “likes” if library use doesn’t increase, you’ll welcome the eight best practices presented here because they will help your library both actually do social media in a way that matters and do it well. The successful strategies presented here range from the Vancouver Public Library’s innovative use of Twitter to the United Nations Library’s adoption of a social media policy to the Farmington, Connecticut Public Library’s fantastic work using social media to reach teens who weren’t using the library. Other libraries highlight their ventures into media including blogs, Pinterest, and social catalogs.
Download or read book E learning in Libraries written by Charles Harmon and published by Rowman & Littlefield. This book was released on 2013 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.
Download or read book Creative Library Marketing and Publicity written by Robert J. Lackie and published by Rowman & Littlefield. This book was released on 2015-09-17 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creative Library Marketing and Publicity: Best Practices shares the success of libraries of various sizes and types—small to large public, academic, and school libraries, systems, and organizations. Each best-practice scenario describes a library’s successful experience with marketing, branding, and promoting a library service or program, providing information about planning, actual promotion techniques, and evaluating the success of the plan or promotion methods. Most importantly, each include tips and best practices for readers. Many of these ideas and techniques are applicable across the board, so they will help you implement similar methods to promote your library services and programs and spark different and unique uses for these techniques. Strategies covered include: Using constituents’ voices in outreach efforts Building a social media presence Crafting step-by-step marketing plans Planning and implementing branding campaigns Creating buzz with promotional videos Using e-mail marketing in outreach Marketing a new library space Marketing on a shoestring budget Drawing on the best practices, experience, and expertise of library personnel from public, academic, and school libraries, this volume brings together a variety of marketing plans and creative methods for promoting libraries and their programs and services to a twenty-first-century audience. All library employees should be able to take away something from these creative, successful efforts and apply tips, techniques, and best practice suggestions to their own library marketing efforts.
Download or read book Best Practices in Access Services written by Lori L. Driscoll and published by Routledge. This book was released on 2014-06-11 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Access Services departments in libraries have become highly complex organizations responsible for a broad range of functions, often including circulation, reserves, interlibrary lending and borrowing, document delivery, stacks maintenance, building security, photocopying, and providing general patron assistance. This book offers effective solutions to familiar problems, fresh ideas for responding to patron needs, and informed speculation on new trends and issues facing access services departments. This book was originally published as a special issue of the Journal of Access Services.
Download or read book Marketing and Outreach for the Academic Library written by Bradford Lee Eden and published by Rowman & Littlefield. This book was released on 2016-05-12 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume 7 of the series Creating the 21st-Century Academic Library is focused on new approaches and initiatives in marketing the academic library, as well as the importance of outreach through partnerships and collaborations both internal and external to the library. Implementation of social media strategies, the use of library spaces for collaboration and inspiration, planning events and extravaganzas in the library, librarians as event coordinators and user-centered programming, the delivery of library services through digital engagement, using Instagram to create a library character for the YouTube generation, using workshops to promote digital library services, an examination of the new librarianship paradigm, the process of marketing and constructing a digital collection based on U.S. Highway 89 and the Intermountain West, and how librarians at Loyola University New Orleans have embedded their expertise and practice into their university culture, are the primary topics in this book.
Download or read book Best Practices of Academic Library Information Technology Directors written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2005 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study is based on interviews with IT directors and assistant directors of leading college and university libraries and consortiums, including The Research Libraries Group, Vanderbilt University, the University of Texas, Lewis & Clark College, Salt Lake Community College, the University of Washington, the California Institute of Technology, Hutchinson Community College and Australia?s Monash University, Among the many topics covered are: investment in and maintenance of workstations, implementation of wireless access, policies towards laptops in the library, digitizing special collections, establishing digital depositories, preserving scholarly access to potentially temporal digital media, use of Ebooks, services for distance learning students, use of url resolvers, web site development and management, use of virtual reference, investment in library software, IT staff size and staff skill composition, range of IT staff responsibilities, use of outsourcing, relations between Library and general University IT staff, uses of PHP programming, catalog integration with the web, catalog enhancement software and services, web site search engine policies, use of automated electronic collection management software, technology education and training, development of technology centers and information literacy, library printing technology and cost reimbursement, and other issues of concern to library Information Technology Staff Directors.
Download or read book From Books to Bytes written by and published by . This book was released on 2004 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Licensing and Copyright Management written by Primary Research Group and published by Primary Research Group Inc. This book was released on 2004 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report looks closely at the licensing and copyright management practices of leading academic, special and state libraries. Among the organziations profiled are: The University of Idaho, IBM, PriceWaterhouseCoopers, the University of South Carolina, and many others. Issues discussed include: recruitment of group buying partners, terms of consortium membership, authentication, archiving, title record keeping and accounting, the consolidation of buying power, state mandated contract language, changes in pricing over the life of contracts - and many other issues that impact database licensing.
Download or read book Creating Your Library s Business Plan written by Joy HP Harriman and published by . This book was released on 2008 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten years ago, few libraries had business plans. Today, more and more libraries are required to write them, or they do so because business plans help clarify goals, set reasonable time frames, articulate standards, measure performance, and announce a library's successes. Chock-full of templates, worksheets, case studies, and samples from a wide variety of libraries, big and small, this how-to guide will help you create your business plan quickly and efficiently, saving you time, money, and frustration. One of the forerunners in library business plan development and a popular workshop leader, Harriman guides you through every step of the process, beginning with the whys and wherefores of writing a plan and the function of each component--from the cover page to the appendix and everything in-between. Thirty worksheets will help you pull your plan together, one component at a time. More than twenty sample plans from academic, public, medical, and special libraries worldwide represent best practices. What's more, all of the templates, worksheets, and samples are reproduced on a companion CD-ROM so you can get started now. This is the only reference you need to take your business plan from concept to completion efficiently, effectively, and without reinventing the wheel.
Download or read book Knowledge Management written by Hans-Christoph Hobohm and published by Walter de Gruyter. This book was released on 2011-08-08 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is a widely accepted that Knowledge Management constitutes a key asset for the information professional. Management theory has always pointed to the fact that libraries and librarians in particular play an important role in an organization (be it an enterprise, a city, or a society as a whole). The papers collected in this volume demonstrate why and how - from the libraries' perspective. They discuss some fundamental implications of Knowledge Management as a key activity area for libraries, analyse key issues and instruments and give some best practice examples. Among the contributing authors the reader will find Larry Prusak, James Matarazzo, Michael Koenig, Rafael Capurro, Susan Henczel, Irene Wormell and Rainer Kuhlen. The book brings together eighteen important texts for the topic not only from IFLA workshops and conferences but also from other sources such as the SLA (Special Libraries Association). The inclusion of several original contributions makes this reader essential for all concerned with the future role of the library in business and society.
Download or read book Workplace Culture in Academic Libraries written by Kelly Blessinger and published by Elsevier. This book was released on 2013-02-11 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners' viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency. - Includes the most current best practices and models in academic libraries - Represents the viewpoints of both the employee and manager - Focuses on the academic library as workplace rather than as a service provider
Download or read book Code of Best Practices in Fair Use for Academic and Research Libraries written by and published by . This book was released on 2012 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is a code of best practices in fair use devised specifically by and for the academic and research library community. It enhances the ability of librarians to rely on fair use by documenting the considered views of the library community about best practices in fair use, drawn from the actual practices and experience of the library community itself." -- P. 3.
