Download or read book Automotive After Sales Management A Practical Guide to Successful Workshop Parts Service Operations written by Mohamad Idrakisyah and published by Mohamad Idrakisyah. This book was released on 2021-02-23 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: The after sales segment of the automotive industry is gaining prominence over sales. The intensive competition in sales of new cars has reduced profit margins, but on the other hand, this is compensated from the higher profit margin derived from the after sales business. The onus is on the automotive manufacturers to heed to the new importance of the after sales business in reacting to the changes and expectations of customers. This book is written as a practical guide manual on matters relating to the management of the after sales business. The objective is to bring about improvements in all levels of the after sales operations in workshops. The growth, profitability and sustainability of the after sales dealerships are possible when the business is managed in an effective and efficient manner. The chapters in the book covers all matters pertaining to the after sales operations, written in an easy-to-understand manner for practical and straightforward implementation across dealerships.
Download or read book Operations Management written by Mitch Schneider and published by Cengage Learning. This book was released on 2003 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for successfully managing an automotive service facility – personnel management, business management, and sales and marketing – are thoroughly examined, with each individual book offering proven solutions for effectively tackling challenges faced by today’s professional automotive service managers. The result is a framework from which technicians can learn to make consistent, high quality, and productive automotive service a part of every day shop operations. The series creatively combines both education and training to illustrate the importance of achieving operational excellence every time there is an opportunity to provide automotive service. This series is also a superb resource for those interested in Auto Service Management as their career path.
Download or read book NADA s Automotive Executive written by and published by . This book was released on 1996 with total page 742 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Automotive Parts Sales 101 written by Tim Northburg and published by CreateSpace. This book was released on 2014-09-29 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: In dealerships today, we tend to focus primarily on the sales and service departments. What about the parts department? They are just as important to the well being of the dealership as the sales and service departments. Having properly trained and effective parts personnel is the first key to selling more parts and accessories. The second key is having process in place within the dealership that helps spread awareness that you sell additional parts and accessories. This book will distill some basic principles that will help you and your parts personnel thrive and sell more parts and accessories, both to internal and external customers.
Download or read book Automotive Executive written by and published by . This book was released on 1991 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How To Use Automotive Diagnostic Scanners written by Tracy Martin and published by Motorbooks. This book was released on 2015-08-01 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: From hand-held, dedicated units to software that turns PCs and Palm Pilots into powerful diagnostic scanners, auto enthusiasts today have a variety of methods available to make use of on-board diagnostic systems. And not only can they be used to diagnose operational faults, they can be used as low-budget data acquistion systems and dynamometers, so you can maximize your vehicle's performance. Beginning with why scanners are needed to work effectively on modern cars, this book teaches you how to choose the right scanner for your application, how to use the tool, and what each code means. "How To Use Automotive Diagnostic Scanners" is illustrated with photos and diagrams to help you understand OBD-I and OBD-II systems (including CAN) and the scanners that read the information they record. Also included is a comprehensive list of codes and what they mean. From catalytic converters and O2 sensors to emissions and automotive detective work, this is the complete reference for keeping your vehicle EPA-compliant and on the road!
Download or read book Practical Fabrication and Assembly Techniques written by Wayne Scraba and published by Motorbooks. This book was released on 2010-08-02 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Fabrication and Assembly Techniques guides enthusiasts through the most essential processes for assembling a high-performance engine, car, or motorcycle. Tasks like fabricating mounts for fuel pumps or ignition boxes, selecting fasteners and hardware for securing components, and plumbing brake and fuel systems are among the many topics covered.
Download or read book Franchise Opportunities Handbook written by and published by . This book was released on 1983 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a directory of companies that grant franchises with detailed information for each listed franchise.
Download or read book Franchise Opportunities Handbook written by United States. Domestic and International Business Administration and published by . This book was released on 1983 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Marketing Information Guide written by and published by . This book was released on 1957 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Consultants Consulting Organizations Directory written by Cengage Gale and published by . This book was released on 2009-05-12 with total page 1976 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Distribution Data Guide written by and published by . This book was released on 1956 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Service And Operations Management written by Cengiz Haksever and published by World Scientific Publishing Company. This book was released on 2017-12-26 with total page 691 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].
Download or read book Catalog of Copyright Entries Third Series written by Library of Congress. Copyright Office and published by Copyright Office, Library of Congress. This book was released on 1972 with total page 1602 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Health Care Financing Review written by and published by . This book was released on 1987 with total page 578 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Sheet Metal Industries written by and published by . This book was released on 1997 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The 1984 Guide to the Evaluation of Educational Experiences in the Armed Services written by American Council on Education and published by . This book was released on 1984 with total page 852 pages. Available in PDF, EPUB and Kindle. Book excerpt:
