Download or read book Assessing the Impact of Public Participation in Enhancing Service Delivery in the City of Tshwane written by John Ntshaupe Molepo and published by . This book was released on 2013 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: The issue of public participation in local government is important for the delivery of services to communities. The Constitution of the Republic of South Africa, 1996 and other legislation relating to public participation such as the Municipal Systems Act, 2000 (Act 32 of 2000,) encourage the participation by communities in the affairs of the municipality. In this study, public participation perspectives are outlined on an international level and in South African local government. The area of the study is the City of Tshwane Metropolitan Municipality, which is situated in the Gauteng Province. The study seeks to assess the impact that public participation has on enhancing service delivery in the City of Tshwane. Furthermore, the study seeks to achieve its purpose by establishing the extent to which public participation enhances service delivery in the City of Tshwane.

Download or read book Monitoring and Evaluation of Integrated Development Planning Process to Improve Service delivery in Local Government written by and published by . This book was released on 2019 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study aims to establish the link between integrated development (IDP) and monitoring and evaluation (M&E) at the local sphere of government. The Tshwane Metropolitan Municipality was selected as appropriate case study. The establishment of the link relates to enhance service delivery, governance and public participation as an instrument of democratic local government.

Download or read book Residents Perceptions of the Electronic Petition System in the City of Tshwane written by and published by . This book was released on 2018 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed countries such as America and the United Kingdom embraced and continue to embrace the latest technologies in their government departments as tools for ensuring effective communication with the public, encouraging public participation, and enhancing the quality of service delivery. While the South African government has made significant progress in embracing contemporary technological innovations, the issue of electronic petitions in the country is a new phenomenon. The City of Tshwane intends to move with the times and introduce an electronic petition system. This study sought to determine the feasibility of executing an electronic petition system from the perspective of the municipal residents of City of Tshwane, who will be the users or beneficiaries of the new system and are key stakeholders, and whose views are important for service delivery.

Download or read book Public Participation at a Grassroots Level written by Charmaine Fortuin and published by . This book was released on 2010 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The birth of democracy in South Africa in 1994 not only meant the end of apartheid, but also served as the catalyst for community participation in the affairs of local government. Despite the creation of an enabling environment, i.e. the adoption of the concept of Developmental Local Government and Integrated Development Planning Framework to ensure the participation of communities, public participation remains contested today and still does not achieve its expected results. A range of problems besets public participation in governance and development planning. Accordingly, this thesis presents a case study of the barriers to meaningful public participation as well as exploration of the context and extent of public participation in Ward 28, Elsies River, Cape Town, South Africa. The investigation examined the link between public participation, development planning and service delivery. In order to achieve the stated aim, the researcher employed a combination of quantitative and qualitative methods including secondary analysis, observation, informal interviewing, focus group discussions as well as the administration of a structured questionnaire to various stakeholders. Based on the empirical results of this research, the study provides a number of developmental guidelines and public participation recommendations to enhance planning and service delivery, especially in poor communities.

Download or read book Proceedings of the 23rd European Conference on Research Methodology for Business and Management Studies written by Dr Ana Isabel Azevedo and published by Academic Conferences and publishing limited. This book was released on 2024-07-04 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings represent the work of contributors to the 23rd European Conference on Research Methodology (ECRM 2024), hosted by ISCAP in Porto, Portugal on 4-5 July 2024. The Conference Co-Chairs are Dr Ana Isabel Azevedo and Dr José Manuel Azevedo, both from ISCAP Portugal. ECRM is a well-established event on the academic research calendar and now in its 23rd year and remains an opportunity for participants to share ideas and meet. The aims and scope of this conference is to bring together researchers from a range of disciplines and sectors to share expertise and novel approaches in business and management research methods. ECRM is interested in contributions on the subject of research methods used in business and management research. The papers tend to either focus directly on creating and implementing innovative methodologies or research papers which highlight an interesting use of methodologies in their study. The opening keynote presentation is given by Marta Agostinho, Executive Director of EU-LIFE with the title Excellent Scientific Research: What Does it Mean and Why Should we Care About it? On the second day, Professor Susanne Tietze from The University of Sheffield Hallam, UK will give a talk on the subject Cross-Language Research Methods: Translation and Linguistic Reflexivity. With an initial submission of 90 abstracts, after the double blind, peer review process there are 30 Academic research papers, 1 PhD research paper, 1 Masters Research paper and 1 work-in-progress paper published in these Conference Proceedings. These papers represent research from India, Australia, Brazil, Canada, China, Czech Republic, Estonia, Germany, India, Ireland, Italy, Latvia, Morocco, Norway, Oman, Poland, Portugal, Slovakia, South Africa, Sweden, UK and the USA.

Download or read book Municipal Management written by Annelise Venter and published by Juta and Company Ltd. This book was released on 2007 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book & CD. In a developmental state like South Africa, municipalities have the specific responsibility of generating growth and development in their areas of jurisdiction. Through consultative processes, municipal goals and functioning are in the public domain. As co-creator of the future of local communities, municipalities must master the totality of local governance. To do this, current and prospective municipal managers need to understand, for example: the role and functions of municipalities in South Africa; the constitutional dispensation as it affects municipalities; the strategic orientation of municipalities within the global and national contexts; the capacities and resources available; best practices as far as management processes, procedures and methods are concerned. The book explores the multifaceted nature of municipal management in South Africa and focuses the readers attention on selected key strategic issues such as: local economic development; local democracy; disaster risk reduction.

Download or read book Dissertation Abstracts International written by and published by . This book was released on 2008 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book New Public Management and the Reform of Education written by Helen M. Gunter and published by Routledge. This book was released on 2016-07-07 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Public Management and the Reform of Education addresses complex and dynamic changes to public services by focusing on new public management as a major shaper and influencer of educational reforms within, between and across European nation states and policy actors. The contributions to the book are diverse and illustrate the impact of NPM locally but also the interplay between local and European policy spheres. The book offers: A critical overview of NPM through an analysis of debates, projects and policy actors A detailed examination of NPM within 10 nation states in Europe A robust engagement with the national and European features of NPM as a policy strategy The book actively contributes to debates and analysis within critical policy studies about the impact and resilience of NPM, and how through a study of educational reforms in a range of political systems with different traditions and purposes a more nuanced and complex picture of NPM can be built. As such the book not only speaks to educational researchers and professionals within Europe but also to policymakers, and can inform wider education and policy communities internationally.

Download or read book White Paper on National Transport Policy written by South Africa. Department of Transport and published by . This book was released on 1987 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Public Administration in Africa written by Shikha Vyas-Doorgapersad and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: With contributions from leading regional scholars, Public Administration in Africa: Performance and Challenges examines the complexities of the art of governance from the unique African perspective. The editors bring together a cohesive study of the major issues and regions by taking an analytic approach with the strong problem-solution application. Regions addressed range from South Africa, Congo, Uganda, Nigeria, Ghana, Mauritius, and Botswana. Themes include colonialism, reform, poverty, economy, decentralization, financing, media, political structures, and more. Beginning with an analysis of the relationship of policy design and its destination, service delivery, the book discusses the historical development of a state that has gone through upheavals in government and explores a decayed political economy that ultimately results in a need for sweeping measures. The text examines the issues emerging policy-makers in Africa must tackle, namely poverty and the denial or lack of resources to keep a dignified human life. It highlights how the media can be a catalyst for good governance and provides analytical aspects of implementing good governance reforms. The book concludes with an examination of the concepts of decentralization and devolution in measuring service delivery performance and an exploration of Africa’s economic success story. It also details the African Peer Review Mechanisms in selected African countries and provides a holistic analysis of local government functioning in Africa. These features and more make it an interdisciplinary reference for diverse social, economic, political, and administrative issues.

Download or read book Research Methods and Design in Sport Management written by Damon P. S. Andrew and published by Human Kinetics Publishers. This book was released on 2019-10-16 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Methods and Design in Sport Management, Second Edition, explains research design, implementation, and assessment criteria with a focus on procedures unique to the discipline of sport management.

Download or read book Developmental Local Government written by Jaap De Visser and published by Intersentia nv. This book was released on 2005 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book concerns the role of the state in achieving development. In many developing countries conventional wisdom concluded that development is best achieved through a centralised development strategy. The failure of this centralised development strategy has brought about the emergence of decentralisation to local government as one of the means to turn the tide of underdevelopment. This book presents decentralisation not only as a manifestation of 'good governance', but also as an indispensable tool towards development. The central question, however, is the following: how should the transitional state convert this into constitutional and legal arrangements? The author proposes a model for capturing the developmental role of local government in institutional arrangements. The new design for local government, put forward in South Africas 1997 Constitution, is based on the notion that local government should be the epicentre of development. This has prompted the author to use this South African concept as well as the first experiences with the implementation of the new local government dispensation as a case study.The importance of the book thus lies in the fact that it produces an institutional model for developmental local government that is not only based on development and decentralisation theories but is also tested in practice. It is hoped that those with an interest in the role of the state in development will find the arguments and conclusions useful. The book also provides a comprehensive overview of the South African design for local government, which is of interest to lawyers, policy makers and other parties involved in the implementation of the South African decentralisation strategy. Jaap de Visser teaches public law at the Law Faculty of Utrecht University in the Netherlands. Until the end of 2002, he worked as a researcher for the Community Law Centre (University of the Western Cape), specialising in local government law.

Download or read book Urban Planning for City Leaders written by Pablo Vaggione and published by . This book was released on 2012 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide is the result of a UN-Habitat initiative to provide local leaders and decision makers with the tools to support urban planning good practice. It includes several "how to" sections on all aspects of urban planning, including how to build resilience and reduce climate risks, with an example from Sorsogon, Philippines. It outlines practical ways to create and implement a vision for a city that will better prepare it to cope with growth and change. The overall guide offers insights from real experiences on what it takes to have an impact and to transform an urban reality through urban planning. It clearly links planning and financing and presents many successful practices that emphasize strategies to address real issues. It aims to inform leaders about the value that urban planning could bring to their cities and to facili.

Download or read book The Tourism Area Life Cycle Conceptual and theoretical issues written by Richard Butler and published by Channel View Publications. This book was released on 2006 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is divided into five sections: the conceptual origins of the TALC, spatial relationships and the TALC, alternative conceptual approaches, renewing or retiring with the TALC, and predicting with the TALC. It concludes with a review of the future potential of the model in the area of the destination development process.

Download or read book Democracy and Delivery written by Udesh Pillay and published by HSRC Press. This book was released on 2006 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Democracy and Delivery: Urban Policy in South Africa tells the story of urban policy and its formulation in South Africa. As such, it provides an important resource for present and future urban policy processes. In a series of essays written by leading academics and practitioners, Democracy and Delivery documents and assesses the formulation, evolution and implementation of urban policy in South Africa during the first ten years of democracy. The contributors describe the creation of democratic local governments from the time of the 1976 Soweto uprising and the intense township struggles of the 1980s, the formulation of 'developmental' planning and financial frameworks, and the delivery of housing and services by the new democratic order. They examine the policy formulation processes and what underlay these, debate the role of research and the influence of international development agencies, and assess successes and failures in policy implementation. Looking to the future, the contributors make suggestions based on experience with implementation and changing political priorities. Academics, students, policy-makers and government officials, as well as an informed public, will find this book an enlightening read.

Download or read book Managing Performance in the Public Sector written by Gerrit Van der Waldt and published by Juta and Company Ltd. This book was released on 2004 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.

Download or read book Africa s Infrastructure written by World Bank and published by World Bank Publications. This book was released on 2009-12-01 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sustainable infrastructure development is vital for Africa s prosperity. And now is the time to begin the transformation. This volume is the culmination of an unprecedented effort to document, analyze, and interpret the full extent of the challenge in developing Sub-Saharan Africa s infrastructure sectors. As a result, it represents the most comprehensive reference currently available on infrastructure in the region. The book covers the five main economic infrastructure sectors information and communication technology, irrigation, power, transport, and water and sanitation. 'Africa s Infrastructure: A Time for Transformation' reflects the collaboration of a wide array of African regional institutions and development partners under the auspices of the Infrastructure Consortium for Africa. It presents the findings of the Africa Infrastructure Country Diagnostic (AICD), a project launched following a commitment in 2005 by the international community (after the G8 summit at Gleneagles, Scotland) to scale up financial support for infrastructure development in Africa. The lack of reliable information in this area made it difficult to evaluate the success of past interventions, prioritize current allocations, and provide benchmarks for measuring future progress, hence the need for the AICD. Africa s infrastructure sectors lag well behind those of the rest of the world, and the gap is widening. Some of the main policy-relevant findings highlighted in the book include the following: infrastructure in the region is exceptionally expensive, with tariffs being many times higher than those found elsewhere. Inadequate and expensive infrastructure is retarding growth by 2 percentage points each year. Solving the problem will cost over US$90 billion per year, which is more than twice what is being spent in Africa today. However, money alone is not the answer. Prudent policies, wise management, and sound maintenance can improve efficiency, thereby stretching the infrastructure dollar. There is the potential to recover an additional US$17 billion a year from within the existing infrastructure resource envelope simply by improving efficiency. For example, improved revenue collection and utility management could generate US$3.3 billion per year. Regional power trade could reduce annual costs by US$2 billion. And deregulating the trucking industry could reduce freight costs by one-half. So, raising more funds without also tackling inefficiencies would be like pouring water into a leaking bucket. Finally, the power sector and fragile states represent particular challenges. Even if every efficiency in every infrastructure sector could be captured, a substantial funding gap of $31 billion a year would remain. Nevertheless, the African people and economies cannot wait any longer. Now is the time to begin the transformation to sustainable development.