Download or read book Analysing Performance Management Training Interventions in the Public Service written by Fezekile Iminqweno Dastile and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study was undertaken as an attempt to analyse the efficacy of performance management training interventions in the public service. The National School of Government was used as a case study for its Managing Performance Course which was established in response to challenges related to the implementation of the Performance Management and Development System in the public service. The study comprises six chapters. In attaining the objectives of the study, the mixed methods research approach was deemed the most suitable. This design was motivated by the fact that the mixed-methodological design is not only the most suitable for this study, but it has also been able to strengthen the findings of the study and to provides adequate validation by means of both deductive and inductive research methods. An online survey questionnaire was used as a primary data collection tool to obtain responses from participants. Secondary data such as (but not limited to) Annual Reports, Annual Performance Plans, Strategic Plans and various reports on performance management were also reviewed. Purposive sampling was used to select employees between salary levels 5©Ø2́Ơ0́−12 who participated in the Managing Performance Course. Quantitative data was analysed using pivot tables to extract graphs and statistics and thus establish meaningful analysis from the data. For qualitative data, a thematic content analysis was applied to establish the patterns and themes emanating from the data. The discovered patterns and themes were therefore analysed in order to establish meaningful findings. The analysis of the responses indicated that the completion rate for Managing Performance Course should be monitored frequently as not all employees who registered completed the course. Although the implementation of the Performance Management and Development System still remains a challenge due to a number of factors, participants maintained that they gained a richer understanding of the system after the completion of the course. Continuous engagements and increased awareness on Performance Management and Development System policy were deemed significant in order to address challenges related to its implementation thereof. The responses further indicated a great dissatisfaction with the current system. Supervisors do not actively engage with the system, while others are fully committed to ensuring that the system is effectively implemented within the department. The study further demonstrated that supervisors use performance management to punish subordinates whom they perceive as troublesome. As a result, employees are no longer motivated to perform and suggested adjustments or changes in the current system by adopting a 360-degree assessment approach in order to close the current gaps and challenges resulting from the bias and a lack of commitment from supervisors. The study concludes and recommends that there should be an increased awareness on performance management training at the National School of Government. The maintenance of professional ethics should be strictly adhered to in the governance and management of Performance Management and Development System in the department. The management should also ensure that MPC programme is aligned with prescripts related to performance management in the public service. Transfer of learning into the workplace should be encouraged. A feedback mechanism should be established in order to share what scores and activities are required for subordinates to be deemed high performers.

Download or read book Handbook on Performance Management in the Public Sector written by Deborah Blackman and published by Edward Elgar Publishing. This book was released on 2021-05-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2010-06-10 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Download or read book Managing Performance in the Public Sector written by Hans de Bruijn and published by Routledge. This book was released on 2007-03-12 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations. Thoroughly revised and updated, this highly successful text, written by an experienced academic and practitioner is packed full with a wealth of new features. These include: more examples and cases, from a variety of different sectors, including, hospitals, courts, school and universities a whole new chapter on the dynamics of performance management; answering the questions – how do PM systems evolve? Which effects will dominate in the long run? many extra recommendations for making PM attractive for managers. An informed and up-to-date analysis of this subject, this is an essential text for all those studying, both at undergraduate and postgraduate level, performance management in the public sector.

Download or read book Performance Management in the Public Sector written by Wouter van Dooren and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition of Performance Management in the Public Sector explores performance, as well as performance measurement, and making performance information useful for management. The book includes: - situates performance in some of the current public management debates, including some emerging discussions on the new public governance and neo-Weberianism; - discusses the many definitions of performance and how it has become one of the most contested agendas of public management; - examines the use as well as the non-use of performance information; - conveys a nuanced discussion of the so-called perverse effects of using performance indicators; - discusses the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and - explores the challenges and future directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information"--

Download or read book Managing Performance in the Public Sector written by Hans De Bruijn and published by Psychology Press. This book was released on 2002 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title responds to the growing importance of performance measurement within political and administrative agendas. It looks at the effects of performance measurement on organizations, its risks and limitations and proposes new and positive ways in which measuring performance can be used. This is an excellent addition to the subject area, which is becoming more and more widely taught on management and administration courses worldwide.

Download or read book The Oxford Handbook of Public Management written by Ewan Ferlie and published by Oxford University Press, USA. This book was released on 2007 with total page 805 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.

Download or read book Organisational Performance Management in the Public Sector written by Lewis Hawke and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments have implemented policies and practices to manage organisational performance for more than 70 years. However, successful performance management has proved to be elusive for most administrations. Many countries have refined and adjusted performance management policies in search of better results but still fall short of achieving their desired outcomes. The academic and practitioner literature has examined public sector performance management, especially during the last 20 years, but the sources of success, or lack of it, remain unclear. Nonetheless, there is increasing convergence in the identification of common success factors. This thesis aims to identify the common factors affecting success of public sector organisational performance and examine their significance and impact with reference to two country case studies. The central research proposition is that there are six elements that influence the success of public sector organisational performance management: behavioural; institutional and structural; leadership and management; technical; external; and cultural (BILTEC). All six BILTEC influences are important for the success of public sector organisational performance management. The methodology adopts a critical realist approach to examining the influences and their impacts, using a combination of qualitative and quantitative methods. It draws on previous academic and practitioner research in the field and considers the relevance of various theoretical streams applied to public sector performance. The methodology applies an interpretivist rather than a positivist epistemology for analysis, which offers a more open, dynamic and flexible foundation for the methodology than many of the previous studies in this field. The methods for obtaining data and undertaking analysis allow for the research questions to be approached from a variety of perspectives, taking into consideration the theoretical principles and insights from previous research findings. The two countries studied for this thesis were Australia and the Philippines. These countries offer a useful basis for examining performance management success for many reasons. They both have a long tradition of performance management, allowing for assessment of mature systems with well-established procedures and performance culture, and long experience of setting goals and measuring short- and medium-term results. There are also important differences that offer the potential to demonstrate the implications of alternative combinations of the six elements examined in the thesis. For instance, the Philippines is a unitary state while Australia is a federation with many service delivery functions performed by independent state and territory governments. Economic, historical and cultural characteristics of both countries are quite different. The external, institutional and structural arrangements are therefore significantly different, allowing for a broader examination of the impact of such variations than use of a single country case study. The surveys conducted in this research cover more than 20 percent of national government organisations in both countries. Through the use of questionnaires and follow-up interviews, the study examines a diverse range of performance management characteristics, actions and impacts considered to be relevant in previous studies. The study identifies the main influences on success in both countries, and analyses the possible reasons why those influences may have been important. Application of the methodology to case studies provides new insights into the functioning of performance management systems in situations exhibiting many features relevant to the various impacts on success. The results and analysis identify areas for further research and can be used to inform public policy development. The thesis supports the proposition that the BILTEC elements are strong influences on the success of performance management in the two case study countries. It finds many similarities in the effects of each element at the aggregate level in both countries. At the same time, there are substantial differences between organisations within and between the two case studies. The thesis examines the effects of each element and the relationships between elements that can intensify or offset the impact of individual elements in isolation. The thesis notes that, although the elements remain important over time, their nature and significance can change, resulting in different impacts. In conclusion, the thesis highlights the importance of considering each organisation separately when seeking to improve performance management success because the nature, significance, context and timing of action is crucial in making improvements.

Download or read book Handbook of Training and Development for the Public Sector written by Montgomery Van Wart and published by Jossey-Bass. This book was released on 1993-05-18 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with real-world examples drawn from all levels of government, the Handbook of Training and Development for the Public Sector provides a complete and up-to-date guide to human resource development for both new and veteran public HRD managers and trainers. It furnishes public sector managers with a comprehensive survey and in-depth analysis of new methods of HRD instructional technology, and is filled with numerous tips on conducting and evaluating programs.

Download or read book Performance Management in the Public Sector written by Susan M. Singh and published by . This book was released on 2004 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: The objective of performance management is to ensure that individual goals are consistently met in an effective and efficient manner. This report addresses the specific conditions that apply in most public sector organizations, including unionization, reduced staff and budgets, lowered morale and expectations. It demonstrates that despite the restrictive environment, the public sector HR manager does have options and strategies available that when effectively deployed, can produce good results.

Download or read book Managing and Delivering Performance written by Bernard Marr and published by Routledge. This book was released on 2009-02-04 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management is at the top of agendas in most government and public organizations, as well as many not-for-profit organizations. In this follow up to his successful book, Strategic Performance Management, the author focuses on the unique challenges public sector organizations face when tackling the issues of strategic performance management. Drawing on his extensive experience of working with numerous government, public sector, and not-for-profit organizations over the author covers: * The context of decision making in the public sector * The significance of the use of budgeting for performance management, and the impact of performance measurements on budgets * A huge range of underpinning cases and examples from the public sector, including cases on the Home Office and the NHS in the UK, and the US Air Force For senior executives in the public sector and government, and for faculty and students in the field this is the authoritative strategic level treatment of this fast-growing area.

Download or read book A Performance Management Framework for State and Local Government written by National Performance Management Advisory Commission and published by . This book was released on 2010-05-01 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The PerformanceStat Potential written by Robert D. Behn and published by Brookings Institution Press. This book was released on 2014-06-24 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publication It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat—the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up—all to improve government's performance. Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy—the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all.

Download or read book Meta Analysis for Public Management and Policy written by Evan Ringquist and published by John Wiley & Sons. This book was released on 2013-01-09 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meta-Analysis for Public Management and Policy is a groundbreaking book that includes a proven set of tools for making sense of mountains of sometimes inconsistent conclusions from original research. The tools of meta-analysis can help to improve scholarship, ensure more accurate tests of theories, provide clearer and more authoritative advice for policy and management, and ultimately contribute to the wider knowledge base of public management and policy and the social sciences more broadly. This important resource contains an in-depth explanation of the six-stage process for conducting a meta-analysis which consists of Scoping, Literature Search, Data Coding, Calculating and Combining Effect Sizes, Explaining Differences in Effect Sizes Across Original Studies, and Identifying Areas for Further Research. The text includes detailed explanations of the statistical approaches to meta-analysis that have been found to be most useful to researchers and practitioners in public management and policy, and offers four original meta-analyses of school vouchers, performance measurement, public housing decentralization, and public service motivation. These original studies (conducted by the author and his team) offer step-by-step templates for how to conduct a meta-analysis while also contributing original research on important issues in public management and policy. Meta-Analysis for Public Management and Policy is the hands-on resource that can help students and professionals improve the quality and the relevance of research in public management and policy.

Download or read book Managing Performance written by Geert Bouckaert and published by Psychology Press. This book was released on 2008 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance - International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

Download or read book Effectiveness of Public Service Training Needs Analysis Approaches written by Moyo Talak and published by LAP Lambert Academic Publishing. This book was released on 2012-07 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Civil service has been observed to be under performing and shortchanging the public whom they were employed to serve. Civil servants had to set their Key Result Areas beginning of each year and progress checked in quarterly reviews. A final appraisal is done at the end of the year and recommendations for training are drawn in the head of station's report. The assumption then is that Public Service Training is based on the performance appraisal results. The question that remains is: how effective is need assessment approaches? Is the training related to the deficiencies identified? Does the PSC have the capacity to address the training problems identified and which problems can they solve and which are they not able to. This study investigated the effectiveness of Public Service Training Needs Assessment Approaches as a basis for training of civil servants.

Download or read book The Oxford Handbook of Talent Management written by David G. Collings and published by Oxford University Press. This book was released on 2017 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Talent Management offers academic researchers, advanced postgraduate students, and reflective practitioners a state-of-the-art overview of the key themes, topics, and debates in talent management. The Handbook is designed with a multi-disciplinary perspective in mind and draws upon perspectives from, inter alia, human resource management, psychology, and strategy to chart the topography of the area of talent management and to establish the base of knowledge in the field. Furthermore, each chapter concludes by identifying key gaps in our understanding of the area of focus. The Handbook is ambitious in its scope, with 28 chapters structured around five sections. These include the context of talent management, talent and performance, talent teams and networks, managing talent flows, and contemporary issues in talent management. Each chapter is written by a leading international scholar in the area and thus the volume represents the authoritative reference for anyone working in the area of talent management.