Download or read book An Investigation of Key Issues for Improving Quality of Airport Benchmarking written by and published by . This book was released on 2005 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Significant changes have occurred over the last three decades in the aviation industry. Deregulation of the airline industry has led to increasingly competitive airline markets domestically and internationally. Consequently, views about airports began to change: from that of a public utility to a more business/commercial entity, which lead to the worldwide moves towards corporatization, commercialization, and privatization of airports. However, most airports enjoy a quasi-monopolistic position and may abuse such a position. Airport performance measurement and benchmarking, therefore, has become increasingly important for airlines, investors, regulators, and airport managers to ensure efficient operation of airports. The main objectives of this study are to empirically compare the three key methodologies for measuring airport efficiency, namely the productivity index method, Data Envelopment Analysis (DEA) method, and stochastic frontier method; and to examine the effects of regional price variations on efficiency measures and rankings. The study is based on the data for 62 North American airports which was kindly provided in confidence by the ATRS Global Airport Performance Benchmarking project. The main findings are: (a) the efficiency scores and airport rankings measured by the three alternative methods are quite similar to each others among the top and bottom ranking airports, whereas considerable differences are observed among the airports in the middle; and (b) As expected, regional price level adjustments help improve the accuracy of efficiency measurement, suggesting that whenever possible regionally differentiated price data should be used instead of national aggregate price data.
Download or read book Airport Benchmarking written by Vanessa Liebert and published by . This book was released on 2011 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: Subsequent to airline deregulation, an increasing commercialization, privatization and restructuring gradually changed a sovereign operated airport industry to modern business enterprises. Where market power was likely to be exploited, airports may now face competition with nearby airports or other transport modes. Consequently airport benchmarking became popular for comparisons with competitors and to assess efficiency changes resulting from the structural change. Within academic benchmarking a number of studies emerged utilizing parametric and non-parametric approaches to estimate the productivity and efficiency of airports. Building on the limitations and discussions from previous research the general objective of this thesis is to further the understanding of the airport industry and to improve airport benchmarking in order to enhance its usefulness for managerial, political and regulatory purposes. Particular emphasis is given on the consideration of the heterogeneous character of airports and how to explain efficiency difference across airports. The cumulative thesis presents the results of three research articles. The first article provides a survey on the methods, data and findings of empirical research from the current literature in airport benchmarking. The survey indicates substantial progress in the methodological application however many issues still remain unresolved such as the appropriate measurement of capital. The second article assesses the combined impact of ownership form, economic regulation and competition on airport performance and pricing in order to search for the most desirable combination. Australian and European are analyzed using non-parametric data envelopment analysis (DEA) in a first stage efficiency measurement and regression analysis in a second stage environmental study. The results reveal that airports not facing competition should be regulated to increase cost efficiency and prevent exploitation of market power. However, in a competitive setting, regulation inhibits airports of any ownership from operating efficiently. Nevertheless, unregulated private airports appear to remain profit-maximizer within competition. The third article aims to improve the airport benchmarking process. Most previous studies either treat the airport production technology as a black box or separate terminal and airside activities, assessing them individually. This research analyzes European airports as a single unit due to the direct complementarities but opening the black box through network DEA. Combined with dynamic clustering appropriate benchmarks are identified based on pre-defined characteristics. Compared to basic DEA models, the results of the network DEA structure provide more meaningful benchmarks with comparable peer units and target values that are achievable in the medium term.
Download or read book Resource Guide to Airport Performance Indicators written by Robert A. Hazel and published by Transportation Research Board. This book was released on 2011 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Explores airport performance indicators (APIs) for use in benchmarking and performance measurement. These APIs are sorted by functional type and their criticality to the airport strategic plan. More than 800 performance indicators are presented in three main categories: Core, Key, and Other APIs. "Core" or fundamental indicators are important for overall operation of the airport and of interest to the Chief Executive Officer or governing board. "Key" or departmental indicators are important for the operations of key airport functions and departments. The remaining "Other" indicators are considered useful as secondary departmental unit performance indicators but not critical to the airport's overall function. The printed versions of ACRP Report 19A include a bound in CD (CRP-CD-94) of the Interactive Resource Guide that is identical to the pdf that is posted online."--Provided by publisher.
Download or read book Airport Benchmarking written by Vanessa Liebert and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Subsequent to airline deregulation, an increasing commercialization, privatization and restructuring gradually changed a sovereign operated airport industry to modern business enterprises. Where market power was likely to be exploited, airports may now face competition with nearby airports or other transport modes. Consequently airport benchmarking became popular for comparisons with competitors and to assess efficiency changes resulting from the structural change. Within academic benchmarking a number of studies emerged utilizing parametric and non-parametric approaches to estimate the productivity and efficiency of airports. Building on the limitations and discussions from previous research the general objective of this thesis is to further the understanding of the airport industry and to improve airport benchmarking in order to enhance its usefulness for managerial, political and regulatory purposes. Particular emphasis is given on the consideration of the heterogeneous character of airports and how to explain efficiency difference across airports. The cumulative thesis presents the results of three research articles. The first article provides a survey on the methods, data and findings of empirical research from the current literature in airport benchmarking. The survey indicates substantial progress in the methodological application however many issues still remain unresolved such as the appropriate measurement of capital. The second article assesses the combined impact of ownership form, economic regulation and competition on airport performance and pricing in order to search for the most desirable combination. Australian and European are analyzed using non-parametric data envelopment analysis (DEA) in a first stage efficiency measurement and regression analysis in a second stage environmental study. The results reveal that airports not facing competition should be regulated to increase cost efficiency and prevent exploitation of market power. However, in a competitive setting, regulation inhibits airports of any ownership from operating efficiently. Nevertheless, unregulated private airports appear to remain profit-maximizer within competition. The third article aims to improve the airport benchmarking process. Most previous studies either treat the airport production technology as a black box or separate terminal and airside activities, assessing them individually. This research analyzes European airports as a single unit due to the direct complementarities but opening the black box through network DEA. Combined with dynamic clustering appropriate benchmarks are identified based on pre-defined characteristics. Compared to basic DEA models, the results of the network DEA structure provide more meaningful benchmarks with comparable peer units and target values that are achievable in the medium term.
Download or read book Developing an Airport Performance measurement System written by Airport Cooperative Research Program and published by Transportation Research Board. This book was released on 2010 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: At head of title: Airport Cooperative Research Program.
Download or read book A Method for Stakeholder based Comparative Benchmarking of Airports written by Claes Johan David Schaar and published by . This book was released on 2010 with total page 1088 pages. Available in PDF, EPUB and Kindle. Book excerpt: Major U.S. airports are critical nodes in the air transportation network, providing the interface between ground and air transportation. Airports are geographic monopolies with multiple stakeholders. Government regulations require them to operate as public utilities under profit-neutral financial conditions. By their nature, the airport stakeholders have different and sometimes conflicting performance objectives. Since U.S. airports operate under profit-neutral regulations, enterprise performance cannot be measured using traditional financial objectives and must instead be evaluated based on the airports' ability to meet the objectives of all of their stakeholders. Comparative benchmarking is used for evaluating the relative performance of airports. An analysis of past benchmarks of airport performance described in this dissertation shows that these benchmarks are ambiguous about which stakeholders' needs they address and provide limited motivation for why particular performance metrics were used. Furthermore, benchmarks of airport performance use data of multiple dimensions, and such benchmarking without knowledge of utility functions requires the use of multi-objective comparison models such as Data Envelopment Analysis (DEA). Published benchmarks have used different DEA model variations with limited explanation of why the models were selected. The choices of performance metrics and the choice of DEA model have an impact on the benchmark results. The limited motivation for metrics and model render the published benchmark results inconclusive. This dissertation describes a systematic method for airport benchmarking to address the issues described above. The method can be decomposed into three phases. The first phase is the benchmark design, in which the stakeholder goals and DEA model are selected. The selection of stakeholder goals is enabled by a model of airport stakeholders, their relationships, and their performance objectives for the airport. The DEA model is selected using a framework and heuristics for systematically making DEA model choices in an airport benchmark. The second phase is the implementation of the benchmark, in which the benchmark data is collected and benchmark scores are computed. Benchmark scores are computed using the implementation of DEA models provided in the dissertation. In the third phase, the results are analyzed to identify factors which contribute toward strong performance and poor performance, respectively, and to provide recommendations to decision- and policy-makers. The benchmark method was applied in three case studies of U.S. airports: The first case study provided a benchmark of the level of domestic passenger air service to U.S. metropolitan areas. The frequency of service to hub airports and the number of non-hub destinations served were measured in relation to the size of the regional economy and population. The results of this benchmark showed that seven of 29 metropolitan areas have the highest levels of air service. Nine areas, including Portland, OR, San Diego, and Pittsburgh, have poor levels of air service. Contributing factors to poor levels of air service are the lack of airline hub service, limited airport capacity, and low airline yields. In the second case study, a benchmark of the degree of airport capacity utilization was conducted. The degree of capacity utilization at 35 major U.S. airports was evaluated as defined by the level of air service and volume of passengers carried in relation to the airport runway capacity. Seven out of 35 airports have the highest levels of capacity utilization while six airports, including HNL, PDX, and PIT, have poor levels of capacity utilization. Some airports with high levels of airport capacity utilization incur large delay costs while the airports with poor levels of utilization have excess capacity, indicating that funding for capacity improvements should be directed away from the poorly performing airports to those that are capacity constrained. The third case study recreated of an existing widely published benchmark. This analysis took the premise of a previously conducted benchmark that measured airport efficiency and recreated it by applying the new benchmarking methodology in two new component benchmarks: 0́Ø A benchmark focused on the airports' operating efficiency, using parameters which included the number of passengers and aircraft movements in relation to runway capacity and delay levels 0́Ø A benchmark comparing the level of investment quality of the airports, using factors such as the debt service coverage ratio, the portion of origin and destination passengers, and the levels of non-aeronautical revenues The results of the new benchmark showed no statistically significant correlation with the results of the original benchmark, leading to a different set of conclusions from the new benchmarks. This illustrates the importance of a comprehensive and systematic approach to the design of a benchmark. Practical implications of the analysis for policymakers relate to the allocation of funding for capacity improvement projects. Airports in some areas operate at high levels of capacity utilization and provide high levels of air service for their regions. These areas are at risk of not being able to satisfy continued growth in air travel demand, limiting the potential for the areas' future economic development. The most strongly affected area in this category is New York City. Similarly, the analysis found areas where the current level of air service is limited due to airport capacity constraints, including Philadelphia and San Diego. While airport capacity growth is subject to geographical and other restrictions in some of these areas, increased capacity improvement funds would provide a high return on investment in these regions. In contrast, the analysis found that several airports with comparatively low levels of capacity utilization received funding for increased capacity in the form of new runway construction. These airports include Cleveland, Cincinnati, St. Louis, and Washington-Dulles. In light of this indication that improvement funding is currently not optimally allocated, this benchmarking method could be used as a systematic, transparent means of enhancing the process of funding allocation.
Download or read book Airport Economics in Latin America and the Caribbean written by Tomás Serebrisky and published by World Bank Publications. This book was released on 2011-12-05 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditionally, air transport infrastructure in Latin America and the Caribbean (LAC) was exclusively under government ownership and management. Starting in the late 1990s, several Latin American countries implemented innovative public-private partnerships (PPP) that transferred the financing and management of air transport sector infrastructure to the private sector. This book presents the findings of a first-ever, comprehensive study of how LAC region airports have evolved during this notable period of transition in airport ownership. It is an unbiased, positive analysis of what happened, rather than a normative analysis of what should be done to reform the airport sector or to attract private participation. It takes the first step in response to the need for more conclusive information about the influence of airport ownership on economic performance. The book is centered around the study of three dimensions of performance: productive efficiency, institutional set up for the governance of the sector, and financing of airport PPPs. Using rigorous analytical tools, this book answer a series of key questions to evaluate the introduction of private sector participation in the Latin American airport sector: Are LAC airports technically efficient? How has efficiency evolved in the last decade? Are privately-run airports more efficient than state-operated airports? How do independent regulators compare with government agencies in accountability, transparency, and autonomy? How has the level and structure of aeronautical tariffs changed in recent years? The main audience of this book are air transport practitioners, transport regulators, decisionmakers in transport ministries, and PPP units and academics.
Download or read book Benchmarking in Institutional Research written by Gary D. Levy and published by John Wiley & Sons. This book was released on 2012-12-21 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the term benchmarking is commonplace nowadays in institutional research and higher education, less common, is a solid understanding of what it really means and how it has been, and can be, used effectively. This volume begins by defining benchmarking as “a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to identify opportunities for improvement.” Building on this definition, the chapters provide a brief history of the evolution and emergence of benchmarking in general and in higher education in particular. The authors apply benchmarking to: Enrollment management and student success Institutional effectiveness The potential economic impact of higher education institutions on their host communities. They look at the use of national external survey data in institutional benchmarking and selection of peer institutions, introduce multivariate statistical methodologies for guiding that selection, and consider a novel application of baseball sabermetric methods. The volume offers a solid starting point for those new to benchmarking in higher education and provides examples of current best practices and prospective new directions. This is the 156th volume of this Jossey-Bass series. Always timely and comprehensive, New Directions for Institutional Research provides planners and administrators in all types of academic institutions with guidelines in such areas as resource coordination, information analysis, program evaluation, and institutional management.
Download or read book Current Issues in Public Utilities and Public Policy written by Fumitoshi Mizutani and published by Springer Nature. This book was released on 2023-01-25 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is novel in that it reveals significant issues of economics, management and business fields currently observed in network industries such as public utilities and transportation, and provides empirical evidence of their mechanisms and policy implications from various perspectives. This is a holistic collection of literature on public utilities economics and management, since the industries discussed include a wide range such as electricity, water supply, sewerage, transport, and postal service, which compound social infrastructure as public benefit service, and the issues examined contain not only economics topics such as cost, efficiency, and productivity, but also management topics such as governance, strategy and organizational restructuring. The book also investigates general private companies to derive future implications for policy and governance of public utilities, and covers multiple countries such as Japan, the US, and Vietnam. It demonstrates various empirical approaches and methodologies for public utility analysis through 17 chapters by experts in each field, which contributes to further cultivation of empirical studies in public utilities.
Download or read book Improving the Airport Customer Experience written by Bruce J. Boudreau and published by . This book was released on 2016 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
Download or read book Strategic Planning in the Airport Industry written by Ricondo & Associates and published by Transportation Research Board. This book was released on 2009 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Airport Cooperative Research Program (ACRP) Report 20: Strategic Planning in the Airport Industry explores practical guidance on the strategic planning process for airport board members, directors, department leaders, and other employees; aviation industry associations; a variety of airport stakeholders, consultants, and other airport planning professionals; and aviation regulatory agencies. A workbook of tools and sequential steps of the strategic planning process is provided with the report as on a CD. The CD is also available online for download as an ISO image or the workbook can be downloaded in pdf format.
Download or read book Benchmarking in Civil Aviation written by and published by Emerald Group Publishing. This book was released on 2005 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Future Flight written by National Research Council (U.S.). Transportation Research Board. Committee for a Study of Public-Sector Requirements for a Small Aircraft Transportation System and published by Transportation Research Board. This book was released on 2002 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Air Transport A Tourism Perspective written by Anne Graham and published by Elsevier. This book was released on 2019-02-15 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Air Transport: A Tourism Perspective provides rigorous insights into the current complexities, synergies and conflicts within air transportation and tourism, presenting a balanced, comprehensive, contemporary, and global analysis that thoroughly examines the links between theory and practice. The book offers readers a multi-sector, global perspective on the practical implications of the link between air transport and tourism. By using a novel approach, it systematically explores the successive stages of a tourist's trip-investigating reasons for flying, the airport experience, airline industry structures, competition and regulation, and air transportation and destination interrelationships. In addition, the book explores current and salient debates on such issues as the influence of traveling to visit friends and family, the role of charters versus low cost carriers, public subsidies to support airport development, and much more. Presents insights from an international team of expert contributors with proven research and publication experience in their specialty area Includes cutting-edge analyses based on original research that identifies emerging research directions and policy and managerial implications Utilizes a multidisciplinary approach to fully explore theoretical and policy concepts and their effect on air transportation and tourism development Provides case studies from around the globe in each chapter
Download or read book Destination Benchmarking written by M. Kozak and published by CABI. This book was released on 2004 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.
Download or read book Benchmarking the Impact of Terminal Development on Airport Performance microform written by Sandra Hantziagelis and published by National Library of Canada = Bibliothèque nationale du Canada. This book was released on 2004 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: With both the growing importance of airport performance benchmarking, and the high frequency of terminal development, it is surprising that this research may be one of the first to address their affect on one another. With today's volatile aviation markets, and the need for efficiency in operations, there is value to be gained from a better understanding of how development impacts airport operation and business. In this research, a sample of 22 North American airports that had undergone passenger terminal development after 1990 were analysed. The methodology included data envelopment analysis (DEA) to uncover trends and changes in efficiency that occurred at the airports and discussion on why they might have occurred. Best performers in annual operations, changes in efficiency, and project efficiency were examined to identify factors and impacts that may be used as a reference for other airport projects and their post development planning.
Download or read book Summary of Activities of the Committee on Science and Technology U S House of Representatives for the One Hundred Tenth Congress written by United States. Congress. House. Committee on Science and Technology and published by . This book was released on 2009 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt:
