Download or read book An Apology Gone Horribly Wrong written by William Hammes and published by Morgan James Publishing. This book was released on 2018-12-11 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: An apology fail leads to a very public meltdown and the need to make amends in this romantic comedy set in the mid-1980s. When Sam Milton tries to apologize to the beautiful Chantell León, a top recording artist, for a minor traffic accident, the apology goes horribly wrong. Having already fumbled the apology once in the moment, Sam makes it worse by chasing Chantell down at Universal Studios, sending Chantell into a tirade on national TV, and pleading with her fans for protection. The situation continues to spin out of control as a vigilante mob goes looking for Sam. Within hours, Sam loses everything, including his house, finances and reputation. Fortunately, a friend of Sam’s is able to get the two together in hopes of resolving the situation. To avoid a huge multimillion-dollar lawsuit, Sam comes up with a plan to let Chantell reimburse everything she has taken from him by completing six simple tasks. Although each is simple in nature and starts out easy, each sequential task becomes more difficult and requires her to have more and more trust in someone she doesn’t trust at all. As the pair moves through their journey, feelings develop, and they realize God is using them to vet out deep wounds. However, things don’t go as planned and, soon, massive amounts of trust will be required of each. Can they learn to trust each other and heal their emotional wounds despite all they’ve been through?
Download or read book Why Won t You Apologize written by Harriet Lerner and published by Prelude Books. This book was released on 2017-01-12 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Renowned psychologist and bestselling author of The Dance of Anger sheds new light on the two most important words in the English language, "I'm sorry," and offers a unique perspective on the challenge of healing broken relationships and restoring trust. Dr. Harriet Lerner has been studying apologies for more than two decades, namely, why some people won't give them. Now she offers compelling stories and solid theory that demonstrates the transformative power of making amends and what is required for healing when the damage we've inflicted (or received) is far from simple. Readers will learn how to craft a meaningful apology and avoid signals of insincerity that only deepen suffering. In Why Won't You Apologize? Lerner challenges the popular notion that forgiveness is the only path to peace of mind and helps those who have been injured to resist pressure to forgive too easily. She explains what drives both the non-apologizer and the over-apologizer, and why the people who do the worst things are the least able to own their misdeeds. With her trademark humour and wit, Lerner offers a joyful and sanity-saving guide to setting things right.
Download or read book The Apology Impulse written by Cary Cooper and published by Kogan Page Publishers. This book was released on 2019-10-03 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.
Download or read book The Last Lecture written by Randy Pausch and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.
Download or read book Friend Foe written by Adam Galinsky and published by Crown Currency. This book was released on 2015-09-29 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does it take to succeed? This question has fueled a long-running debate. Some have argued that humans are fundamentally competitive, and that pursuing self-interest is the best way to get ahead. Others claim that humans are born to cooperate and that we are most successful when we collaborate with others. In FRIEND AND FOE, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, we have evolved to do both. In every relationship, from co-workers to friends to spouses to siblings we are both friends and foes. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want. Here, Galinsky and Schweitzer draw on original, cutting edge research from their own labs and from across the social sciences as well as vivid real-world examples to show how to maximize success in work and in life by deftly navigating the tension between cooperation and competition. They offer insights and advice ranging from: how to gain power and keep it, how to build trust and repair trust once it’s broken, how to diffuse workplace conflict and bias, how to find the right comparisons to motivate us and make us happier, and how to succeed in negotiations – ensuring that we achieve our own goals and satisfy those of our counterparts. Along the way, they pose and offer surprising answers to a number of perplexing puzzles: when does too much talent undermine success; why can acting less competently gain you status and authority, where do many gender differences in the workplace really come from, how can you use deception to build trust, and why do you want to go last on American Idol and in many interview situations, but make the first offer when negotiating the sale of a new car. We perform at our very best when we hold cooperation and competition in the right balance. This book is a guide for navigating our social and professional worlds by learning when to cooperate as a friend and when to compete as a foe—and how to be better at both.
Download or read book If Anything Ever Goes Wrong at the Zoo written by Mary Jean Hendrick and published by Houghton Mifflin Harcourt. This book was released on 1996-05 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: After a young girl tells the zookeepers to send the animals to her house should anything go wrong at the zoo, a series of zoo emergencies results in some unusual houseguests for the girl and her family.
Download or read book Unsettling Apologies written by Melanie Judge and published by Policy Press. This book was released on 2022-09-29 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: There has recently been a global resurgence of demands for the acknowledgement of historical and contemporary wrongs, as well as for apologies and reparation for harms suffered. Drawing on the histories of injustice, dispossession and violence in South Africa, this book examines the cultural, political and legal role, and value of, an apology. It explores the multiple ways in which ‘sorry’ is instituted, articulated and performed, and critically analyses its various forms and functions in both historical and contemporary moments. Bringing together an interdisciplinary team of contributors, the book’s analysis offers insights that will be invaluable to global debates on the struggle for justice.
Download or read book On Apology written by Aaron Lazare and published by Oxford University Press. This book was released on 2005-09-24 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them. The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.
Download or read book Making Healthcare Safe written by Lucian L. Leape and published by Springer Nature. This book was released on 2021-05-28 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique and engaging open access title provides a compelling and ground-breaking account of the patient safety movement in the United States, told from the perspective of one of its most prominent leaders, and arguably the movement’s founder, Lucian L. Leape, MD. Covering the growth of the field from the late 1980s to 2015, Dr. Leape details the developments, actors, organizations, research, and policy-making activities that marked the evolution and major advances of patient safety in this time span. In addition, and perhaps most importantly, this book not only comprehensively details how and why human and systems errors too often occur in the process of providing health care, it also promotes an in-depth understanding of the principles and practices of patient safety, including how they were influenced by today’s modern safety sciences and systems theory and design. Indeed, the book emphasizes how the growing awareness of systems-design thinking and the self-education and commitment to improving patient safety, by not only Dr. Leape but a wide range of other clinicians and health executives from both the private and public sectors, all converged to drive forward the patient safety movement in the US. Making Healthcare Safe is divided into four parts: I. In the Beginning describes the research and theory that defined patient safety and the early initiatives to enhance it. II. Institutional Responses tells the stories of the efforts of the major organizations that began to apply the new concepts and make patient safety a reality. Most of these stories have not been previously told, so this account becomes their histories as well. III. Getting to Work provides in-depth analyses of four key issues that cut across disciplinary lines impacting patient safety which required special attention. IV. Creating a Culture of Safety looks to the future, marshalling the best thinking about what it will take to achieve the safe care we all deserve. Captivatingly written with an “insider’s” tone and a major contribution to the clinical literature, this title will be of immense value to health care professionals, to students in a range of academic disciplines, to medical trainees, to health administrators, to policymakers and even to lay readers with an interest in patient safety and in the critical quest to create safe care.
Download or read book Reading Affect in Post Apartheid Literature written by Mark Libin and published by Springer Nature. This book was released on 2020-10-12 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines South Africa’s post-apartheid culture through the lens of affect theory in order to argue that the socio-political project of the “new” South Africa, best exemplified in their Truth and Reconciliation Commission Hearings, was fundamentally an affective, emotional project. Through the TRC hearings, which publicly broadcast the testimonies of both victims and perpetrators of gross human rights violations, the African National Congress government of South Africa, represented by Nelson Mandela and Archbishop Desmond Tutu, endeavoured to generate powerful emotions of contrition and sympathy in order to build an empathetic bond between white and black citizens, a bond referred to frequently by Tutu in terms of the African philosophy of interconnection: ubuntu. This book explores the representations of affect, and the challenges of generating ubuntu, through close readings of a variety of cultural products: novels, poetry, memoir, drama, documentary film and audio anthology.
Download or read book Failing in the Field written by Dean Karlan and published by Princeton University Press. This book was released on 2018-12-18 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revealing look at the common causes of failures in randomized control experiments during field reseach—and how to avoid them All across the social sciences, from development economics to political science, researchers are going into the field to collect data and learn about the world. Successful randomized controlled trials have brought about enormous gains, but less is learned when projects fail. In Failing in the Field, Dean Karlan and Jacob Appel examine the taboo subject of failure in field research so that researchers might avoid the same pitfalls in future work. Drawing on the experiences of top social scientists working in developing countries, this book describes five common categories of failures, reviews six case studies in detail, and concludes with reflections on best (and worst) practices for designing and running field projects, with an emphasis on randomized controlled trials. Failing in the Field is an invaluable “how-not-to” guide to conducting fieldwork and running randomized controlled trials in development settings.
Download or read book Things Might Go Terribly Horribly Wrong written by Kelly G. Wilson and published by New Harbinger Publications. This book was released on 2010 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wilson and Dufrene help readers foster the flexibility they need to keep from succumbing to the avoidable forces of anxiety, and open themselves to the often uncomfortable complexities and possibilities of life.
Download or read book I Was Wrong written by Nick Smith and published by Cambridge University Press. This book was released on 2008-02-25 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Apologies can be profoundly meaningful, yet many gestures of contrition - especially those in legal contexts - appear hollow and even deceptive. Discussing numerous examples from ancient and recent history, I Was Wrong argues that we suffer from considerable confusion about the moral meanings and social functions of these complex interactions. Rather than asking whether a speech act 'is or is not' an apology, Smith offers a highly nuanced theory of apologetic meaning. Smith leads us though a series of rich philosophical and interdisciplinary questions, explaining how apologies have evolved from a confluence of diverse cultural and religious practices that do not translate easily into secular discourse or gender stereotypes. After classifying several varieties of apologies between individuals, Smith turns to apologies from collectives. Although apologies from corporations, governments, and other groups can be quite meaningful in certain respects, we should be suspicious of those that supplant apologies from individual wrongdoers.
Download or read book The Sun Does Shine written by Anthony Ray Hinton and published by St. Martin's Press. This book was released on 2018-03-27 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A powerful, revealing story of hope, love, justice, and the power of reading by a man who spent thirty years on death row for a crime he didn't commit"--
Download or read book Wedding Season written by Michelle Major and published by HQN Books. This book was released on 2022-04-26 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Perfect for fans of Debbie Macomber.” —Publishers Weekly The last person she wants to see in Magnolia, North Carolina, could be exactly whom she’s been waiting for… Mariella Jacob was one of the world’s premier bridal designers, but one viral PR disaster later, she’s trying to get her torpedoed career back on track in small-town Magnolia, North Carolina. With a secondhand store and a new business venture helping her friends turn the Wildflower Inn into a wedding venue, Mariella is finally putting at least one mistake behind her. Until that mistake—in the glowering, handsome form of Alex Ralsten—moves to Magnolia too. Mariella ruined Alex’s wedding by announcing that his starlet bride-to-be was sleeping with Mariella’s fiancé. While he’s furious when they’re forced to work together, there’s no denying Mariella is hardworking, talented…and gorgeous. In fact, though Alex keeps reminding himself that they’re enemies, something deeper is growing…daring them to admit that a rocky past might lead to something unexpectedly wonderful. Includes a Bonus novella! Josie Trumbull has rebuilt her life after her dreams were crushed by a career-ending injury. Now she teaches ballet in Magnolia and has mostly made peace with her life and future. Until her best friend, and proprietor of the bookstore next door, Stuart Madison, takes her completely by surprise. Don't miss the newest book in THE CAROLINA GIRLS series, The Front Porch Club! The Carolina Girls series Book 1: Wildflower Season Book 2: Mistletoe Season Book 3: Wedding Season Book 4: The Wish List Book 5: The Front Porch Club
Download or read book The Play That Goes Wrong written by Henry Lewis and published by A&C Black. This book was released on 2014-04-23 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good evening. I'm Inspector Carter. Take my case. This must be Charles Haversham! I'm sorry, this must've given you all a damn shock. After benefitting from a large and sudden inheritance, the inept and accident-prone Cornley Polytechnic Drama Society embark on producing an ambitious 1920s murder mystery. They are delighted that neither casting issues nor technical hitches currently stand in their way. However, hilarious disaster ensues and the cast start to crack under the pressure, but can they get the production back on track before the final curtain falls? The Play That Goes Wrong is a farcical murder mystery, a play within a play, conceived and performed by award-winning company Theatre Mischief. It was first published as a one-act play and is published in this new edition as a two-act play.
Download or read book Spectres of Reparation in South Africa written by Jaco Barnard-Naude and published by Taylor & Francis. This book was released on 2023-08-25 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book argues that South Africa is haunted by the spectre of reparation. The failure of the South African Truth and Reconciliation Commission to secure adequate reparation for the victims of colonisation and apartheid continues to drastically undermine the commission’s processes and legacy. Investigating the TRC’s key processes of amnesty, archiving and forgiveness in turn, the book demonstrates that each process is fundamentally thwarted by the terminal lack of reparation. These multiple forms of the spectre of reparation haunt post-apartheid society in deeply traumatogenic ways. The book proposes a new ethic of "reparative citizenship" as a means of encountering the spectres of reparation in a productive and transformative manner, generating hope even in the face of the irreparable. This book will be an important read for South Africans interested in overcoming the impasses and injustices that haunt the country, but it will also be of interest to post-conflict transitional justice and politics researchers more broadly.
