Download or read book All Are Welcome How to Build a Real Workplace Culture of Inclusion that Delivers Results written by Cynthia Owyoung and published by McGraw Hill Professional. This book was released on 2022-01-25 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seize the competitive edge and increase innovation—while doing right by people—with a strong culture of diversity, equity, inclusion, and belonging Studies prove that companies with more diversity in their ranks are more innovative, expand their markets, and perform better financially. Why, then, has so little progress been made, especially when it comes to corporate leadership? Because most companies have yet to develop and implement effective diversity, equity, inclusion, and belonging (DEIB) initiatives. And the ones that have too often focus mainly on hiring a diversity of staff or rolling out unconscious bias training without improving results. DEIB expert Cynthia Owyoung has spent more than two decades working in this space. She’s seen it all, and she knows what works—and what doesn’t. In All Are Welcome, Owyoung explains what DEIB is and why it matters, and she delivers the information and insights you need to make DEIB a key element of your company culture. You’ll learn how to: •Break old habits that keep DEIB efforts from moving forward •Retain talent from underrepresented groups •Conduct an audit of the state of DEIB at your company today •Engage and excite leaders and managers around DEIB efforts •Weave DEIB into all your talent pool management methods •Uplevel employee resource groups to effectively support business goals •Measure your progress with qualitative and quantitative data •Connect your DEIB efforts to driving better business results DEIB begins but doesn’t end with hiring. When you deeply understand all the nuances of diversity, equity, inclusiveness, and belonging, you’ll be able to put them all together for a better, more productive, and happier workplace. With All Are Welcome, you have everything you need to build a workforce and a company designed to compete in the twenty-first century while doing your part to make the world a better place to live—and work.

Download or read book How to Be an Inclusive Leader written by Jennifer Brown and published by Berrett-Koehler Publishers. This book was released on 2019-08-20 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: We know why diversity is important, but how do we drive real change at work? Diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive. Human potential is unleashed when we feel like we belong. That's why inclusive workplaces experience higher engagement, performance, and profits. But the reality is that many people still feel unable to bring their true selves to work. In a world where the talent pool is becoming increasingly diverse, it's more important than ever for leaders to truly understand how to support inclusion. Drawing on years of work with many leading organizations, Jennifer Brown shows what leaders at any level can do to spark real change. She guides readers through the Inclusive Leader Continuum, a set of four developmental stages: unaware, aware, active, and advocate. Brown describes the hallmarks of each stage, the behaviors and mind-sets that inform it, and what readers can do to keep progressing. Whether you're a powerful CEO or a new employee without direct reports, there are actions you can take that can drastically change the day-to-day reality for your colleagues and the trajectory of your organization. Anyone can—and should—be an inclusive leader. Brown lays out simple steps to help you understand your role, boost your self-awareness, take action, and become a better version of yourself in the process. This book will meet you where you are and provide a road map to create a workplace of greater mutual understanding where everyone's talents can shine.

Download or read book Cultures of Belonging written by Alida Miranda-Wolff and published by HarperCollins Leadership. This book was released on 2022-02-15 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion, and belonging employees need to feel accepted, be their best selves, and do their best work. Bypass the faulty processes and communication styles that make change impossible in so many other organizations; access these practical tools and ideas for increasing diversity, equity, and inclusion (DEI) in your company. Filled with actionable advice Alida Miranda-Wolff learned through her own struggles being an outsider in a work culture that did not value inclusion, and having since worked with over 60 organizations to prioritize DEI initiatives and all the value and richness it adds to the workplace, this roadmap helps leaders: Learn why creating an environment where everyone feels belonging is the new barometer for employee engagement. Develop an understanding of the key terms around DEI and why they matter. Assess where your organization is today. Define and take the small steps that build new muscle memory into an organizational culture. Increase employee engagement, collaboration, innovation, communication, and sense of belonging. Build confidence in how to solve future DEI-related challenges. Get buy-in from colleagues (and even resisters) who can clearly see how to move forward and why. Overcome any limiting work environment and build all new processes and communication priorities that allow your employees to be a part of something greater than themselves while your organization learns to value and embrace the unique experiences and perspective that each employee brings to the company.

Download or read book Inclusion Dividend written by Mark Kaplan and published by Routledge. This book was released on 2016-10-21 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's increasingly diverse, global, interconnected business world, diversity and inclusion (D&I) is no longer just "the right thing to do," it is a core leadership competency and central to the success of business. Working effectively to combat unconscious bias across differences such as gender, culture, generational, race, and sexual orientation not only leads to a more productive, innovative corporate culture but also to a better engagement with customers and clients. The Inclusion Dividend provides a framework to tap the bottom-line impact that results from an inclusive culture. Most leaders have the intent to be inclusive, however translating that intent into a truly inclusive outcome with employees, customers, and other stakeholders requires a focused change effort. The authors explain that challenge and provide straightforward advice on how to achieve the kind of meritocracy that will result in a tangible dividend and move companies ahead of their competition.

Download or read book True Inclusion written by Brandan Robertson and published by Chalice Press. This book was released on 2018-09-11 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: So your church website says you're welcoming, a rainbow flag flies out front, worship uses gender-inclusive language, and you make sure you greet the stranger next to you on Sunday mornings. But is all of that really enough? And what if those welcoming gestures actually keep visitors from returning and exclude dozens of other groups or people in your community? In True Inclusion, public theologian and pastor Brandan Robertson shares how to move your church from mere welcome to radical embrace. Pointing to a clear biblical imperative for radical inclusivity in the sanctuary and in the public square, Robertson presents a paradigm-shifting vision of community, "where nothing is simple, nothing is easy, but everything is beautiful." Learn practical, step-by-step approaches to becoming deeply, robustly, and richly inclusive of all people regardless of race, gender identity, sexual orientation, political affiliation, and socioeconomic status. Written for people and communities at every stage of the journey, True Inclusion will challenge and inspire you to embody a gospel of radical embrace for all.

Download or read book Diversity Inclusion Belonging written by Leila McKenzie Delis and published by Lulu.com. This book was released on 2019-10-21 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: In DIVERSITY, INCLUSION & BELONGING, Leila McKenzie-Delis explores how D&I today is about more than race, gender, age or sexuality, but extends to how people think via cognitive and neurodiversity, and, crucially, how we make people feel. Statistical research has long proven diverse teams equate to better business. Now we also know that, combined with diversity, inclusion, purpose and belonging are also paramount to bolster employee engagement, profit, performance and growth, whilst enhancing innovation, brand equity, productivity and enabling talent attraction and retention. This book explores the innate human requirement of belonging and what people and organisations alike really need in order to thrive. The book is about getting the most out of every single individual who works with you whilst cultivating trust, empathy and inspiration. It provides a toolkit for existing leaders and those who aspire to lead and provides a framework for leading well in an ever-changing world.

Download or read book Building Blocks of Workplace Inclusion written by Jill Waters and Evelina Silveira and published by Association for Talent Development. This book was released on 2014-08-16 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: A diverse workplace isn’t necessarily an inclusive one. An inclusive workplace doesn’t just feature employees from a variety of backgrounds; it ensures that all those employees are treated with respect. In “Building Blocks of Workplace Inclusion,” Evelina Silveria and Jill Walters take you through the process of creating and implementing an inclusion strategy. This issue of TD at Workshares best practices for employee-friendly workplaces. Then, it discusses some of the roadblocks and challenges you may encounter and how to surmount them. This issue includes: • reasons why workplace inclusion is important • sample mission, vision, and value statements • guidance for workplace inclusion committees • tips for successful mentoring programs • a checklist of employee-friendly workplace practices.

Download or read book A Great Place to Work For All written by Michael C. Bush and published by Berrett-Koehler Publishers. This book was released on 2018-03-13 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword A Better View of Motivation -- Introduction A Great Place to Work For All -- PART ONE Better for Business -- Chapter 1 More Revenue, More Profit -- Chapter 2 A New Business Frontier -- Chapter 3 How to Succeed in the New Business Frontier -- Chapter 4 Maximizing Human Potential Accelerates Performance -- PART TWO Better for People, Better for the World -- Chapter 5 When the Workplace Works For Everyone -- Chapter 6 Better Business for a Better World -- PART THREE The For All Leadership Call -- Chapter 7 Leading to a Great Place to Work For All -- Chapter 8 The For All Rocket Ship -- Notes -- Thanks -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z -- About Us -- Authors

Download or read book Making News written by Chris Urquhart and published by . This book was released on 2021-07-14 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "Making News: The Ultimate Guide to Handling the Media" is a vital media training resource for executives, leaders and spokespeople. Making News draws on Chris Urquhart's vast experience as a journalist and media trainer to help give you the confidence you need to shine as a spokesperson. Making News helps you understand how journalists work, learn about different styles of interviews, set goals and choose key messages, cope with difficult questions, improve delivery and presentation and get strategies to remain calm and relaxed. The book covers preparation for television, radio, print and online interviews, and includes an easy, five-step plan to prepare for any media interview.

Download or read book Creating A Culture Of Inclusion In The Workplace written by Minghai Zheng and published by Independently Published. This book was released on 2023-05-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating a culture of inclusion in the workplace is essential for building stronger teams and achieving business success. That's where "Creating A Culture Of Inclusion In The Workplace: How To Embrace Diversity And Build Stronger Teams" comes in. This book provides a comprehensive guide to creating a culture of inclusion in the workplace. From leadership development to communication strategies, this book covers everything you need to know to build a workplace culture that embraces diversity and fosters collaboration. In this book, we'll cover topics such as workplace diversity, inclusion in the workplace, team building, leadership development, communication skills, cultural competence, unconscious bias, diversity training, employee engagement, talent management, corporate social responsibility, work environment design, employee resource groups, conflict resolution, performance management, career development, positive workplace culture, emotional intelligence, change management, future of work, and more. This book is like having an inclusion and diversity expert at your fingertips, ready to guide you through every aspect of creating a culture of inclusion in the workplace. By the end of this book, you'll have all the tools and strategies you need to create a workplace culture that embraces diversity, promotes collaboration, and achieves optimal results. So let's get started! MingHai Zheng is a writer based in Wuhan, China, who focuses on writing articles about workplace and management topics. He has written hundreds of articles on these topics and is dedicated to sharing his insights and experiences with others who are interested in improving their careers and their businesses.

Download or read book Diversity at Work written by Bernardo M. Ferdman and published by John Wiley & Sons. This book was released on 2013-11-25 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diversity at Work: The Practice of Inclusion How can organizations, their leaders, and their people benefit from diversity? The answer, according to this cutting-edge book, is the practice of inclusion. Diversity at Work: The Practice of Inclusion (a volume in SIOP’s Professional Practice Series) presents detailed solutions for the challenge of inclusion—how to fully connect with, engage, and empower people across all types of differences. Its editors and chapter authors—all topic experts ranging from internal and external change agents to academics—effectively translate theories and research on diversity into the applied practice of inclusion. Readers will learn about the critical issues involved in framing, designing, and implementing inclusion initiatives in organizations and supporting individuals to develop competencies for inclusion. The authors’ diverse voices combine to provide an innovative and expansive model of the practice of inclusion and to address its key aspects at the individual, group, and organizational levels. The book, designed to be a hands-on resource, provides case studies and illustrations to show how diversity and inclusion operate in a variety of settings, effectively highlighting the practices needed to benefit from diversity. This comprehensive handbook: Explains how to conceptualize, operationalize, and implement inclusion in organizations. Connects inclusion to multiple dimensions of diversity (including gender, race, ethnicity, nationality, social class, religion, profession, and many others) in integrative ways, incorporating specific and relevant examples. Includes models, illustrations, and cases showing how to apply the principles and practices of inclusion. Addresses international and multicultural perspectives throughout, including many examples. Provides practitioners with key perspectives and tools for thinking about and fostering inclusion in a variety of organizational contexts. Provides HR professionals, industrial-organizational psychologists, D&I practitioners, and those in related fields—as well as anyone interested in enhancing the workplace—with a one-stop resource on the latest knowledge regarding diversity and the practice of inclusion in organizations. This vital resource offers a clear understanding of and a way to navigate the challenges of creating and sustaining inclusion initiatives that truly work.

Download or read book Bias Interrupted written by Joan C. Williams and published by Harvard Business Press. This book was released on 2021-11-16 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: A cutting-edge, relentless, objective approach to inclusion. Companies spend billions of dollars annually on diversity efforts with remarkably few results. Too often diversity efforts rest on the assumption that all that's needed is an earnest conversation about "privilege." That's not enough. To truly make progress we need to stop celebrating the problem and instead take effective steps to solve it. In Bias Interrupted, Joan C. Williams shows how it's done, and, reassuringly, how easy it is to get started. One of today's preeminent voices on inclusive workplaces, Williams explains how leaders can use standard business tools—data, metrics, and persistence—to interrupt the bias that is continually transmitted through formal systems like performance appraisals, as well as the informal systems that control access to career-enhancing opportunities. The book presents fresh evidence, based on Williams's exhaustive research and work with companies, that interrupting bias helps every group—including white men. Comprehensive, though compact and straightforward, Bias Interrupted delivers real, practical value in an efficient and accessible manner to an audience that has never needed it more. It's possible to interrupt bias. Here's where you start.

Download or read book Diversity in the Workplace written by Bärí A. Williams and published by Sourcebooks, Inc.. This book was released on 2020-03-31 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contemporary and compassionate teachings for building true workplace diversity In order to create an inclusive working environment, it is important for companies to understand the experiences that diverse employees face in the workplace. Diversity in the Workplace is a guided tour of what it means to be a minority in today's labor force. Containing 25 real-life interviews, including stories of trailblazers fighting inequality, you'll be exposed to a slice of life you may not have been privy to. This book explores real world issues in a modern workday dynamic for members of marginalized communities and managers looking to equalize an imbalance. Diversity in the Workplace includes: Exploring intersectionality—Learn about the diversity identities shaping disparity at work: Race, Gender, LGBTQ+, Age & Ability, and Religion & Culture. Key takeaways—Each section is followed by summaries that encourage reflection and action. Deep dive—Learn tips on how to have progressive conversations with colleagues, and build awareness with key terms such as "unconscious bias." Move toward a more fair and bias-conscious future with Diversity in the Workplace.

Download or read book Customer Service written by Robert W. Lucas and published by . This book was released on 2009 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel

Download or read book Creating Introvert Friendly Workplaces written by Jennifer Kahnweiler and published by Berrett-Koehler Publishers. This book was released on 2020-06-16 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This important book offers organizations the keys to introvert inclusion." —Susan Cain, New York Times bestselling author of Quiet Influence The first guide to creating a welcoming culture that maximizes the powerful contributions introverts bring to the workplace. As the diversity, equity, and inclusion wave widens and deepens its reach, introversion is becoming a natural part of that movement. After all, about half the population identify as introverts, but many organizations are stuck in traditional extrovert-centric workplace cultures that reward people for speaking up publicly, expect them to log face time, and employ hiring and promotion practices rooted in the past. This ultimately discourages introverts from contributing and reaching their full talent potential, which could have a major impact on the bottom line. "Champion for introverts" Jennifer Kahnweiler offers a road map for everyone in the workplace--including leaders, human resource managers, and team members--to create inclusive, introvert-friendly cultures. Kahnweiler provides an assessment to determine how introvert friendly your organization is and looks at every aspect of organizational life--hiring, training, leading, communicating, meeting, designing workplaces, and more--through an inclusive lens. You'll discover how to make open-space offices introvert friendly, what the best practices are for encouraging introverts to participate on teams, which training techniques work best for introverts, and how to make remote positions work.

Download or read book The Necessary Journey written by Ella F. Washington and published by Harvard Business Press. This book was released on 2022-11-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks company leaders, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. But how can you get there? Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is. A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant reflection, and sometimes significant sacrifice. The road to an inclusive workplace is a difficult one, but you can traverse it, and there's help along the way. Start here with stories of companies making the necessary journey, including Slack, PwC, Best Buy, Denny's, and many others. Hear from company leaders about their successes and failures, the times they were on the vanguard, and the moments they realized they had much more work to do. These are profiles in perseverance from people who are keen enough to recognize the need for inclusive workplaces and humble enough to know they're not there yet. Along the way, Washington provides a framework for thinking about where these companies are on their journeys and where you and your company may be too. Progress is hard won on the necessary journey to becoming an inclusive organization, but it must be won. John Lewis said it best: "You see something you want to get done, you cannot give up, and you cannot give in."

Download or read book It s Time to Talk about Race at Work written by Kelly McDonald and published by John Wiley & Sons. This book was released on 2021-04-29 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's time the business world got the actionable, impactful, no-cost strategies needed to increase diversity and inclusion in the workplace Many white leaders want to create change but don't know how to do so appropriately and effectively. How do you know where the blind spots are that can create obstacles for people of color? Your intentions may be sincere and heartfelt, but intentions aren't enough. In It's Time to Talk about Race at Work, acclaimed speaker and bestselling author Kelly McDonald delivers a much-needed roadmap for business people. This book will help you successfully create a fair and equitable workplace that recognizes diverse talent and fosters productive and constructive conversations in your organization. It's Time to Talk about Race at Work does not approach diversity from the standpoint of social activism or an HR perspective. Instead, this book shows you exactly what to do and how to do it so that you can make real progress on diversity and inclusion, regardless of the size of your organization. The author's clear, "real talk" style makes it easy to learn: The costs and risks you're incurring if your organization lacks diversity How people who don't consider themselves to be racist may still have diversity blind spots How to start the hard conversations you may not know how to approach The STARTING Method—an eight-step framework that shows you how to ensure your diversity and inclusion efforts are effective How to recognize the excuses people use to avoid taking action on diversity and inclusion How to address the issues and comments that come up when employees feel nervous, resentful, or uncomfortable as you make headway on diversity in your organization Perfect for executives, managers, and leaders in organizations of all types and sizes, It's Time to Talk about Race at Work is also for employees who want to improve their organization by leading by example.