Download or read book Airline Customer Service Commitments Status Report Hearing 107 26 Committee On Transportation Infrastructure House Of Representatives 107th Congress 1st Session written by and published by . This book was released on 2002* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Airline Delays and Consumer Service written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2007 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Airline Customer Service Commitment Act written by United States. Congress. Senate. Committee on Commerce, Science, and Transportation and published by . This book was released on 1999 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book H R 1407 The Airline Delay Reduction Act Hearing 107 14 Committee On Transportation Infrastructure House Of Representatives 107th Congress 1st Session written by and published by . This book was released on 2002* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book H R 1407 the Airline Delay Reduction Act written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2001 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book AVIATION AND TRANSPORTATION SECURITY ACT REPORT 107 296 HOUSE OF REPRESENTATIVES 107TH CONGRESS 1ST SESSION written by and published by . This book was released on 2002 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Airline Passenger Rights H R 700 H R 780 and H R 908 written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2000 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Adequacy Of The Federal Aviation Administration s Oversight Hearing 107 74 Committee On Transportation Infrastructure House Of Representatives 107th Congress 1st Session written by United States. Congress. House. Committee on Transportation and Infrastructure and published by . This book was released on 2003* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Aviation Delays and Consumer Issues written by United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation and published by . This book was released on 2008 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Aviation Security And The Future Of The Aviation Industry Hearings 107 47 Committee On Transportation Infrastructure House Of Representatives 107th Congress 1st Session written by United States. Congress. House. Committee on Transportation and Infrastructure and published by . This book was released on 2003* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book THE FINANCIAL CONDITION OF THE AIRLINE HEARING COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE HOUSE OF REPRESENTATIVES 107TH CON written by United States. Congress. House. Committee on Transportation and Infrastructure and published by . This book was released on 2003* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book AIRLINE DELAYS AND CONSUMER SERVICE HEARING 110 73 COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE U S HOUSE OF REPRESENTATIVES 110TH CONGRESS 1ST SESSION written by United States. Congress. House. Committee on Transportation and Infrastructure and published by . This book was released on 2008* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book H R 3479 TO EXPAND AVIATION CAPACITY HEARING COMMITTEE ON TRANSPORTATION AND HOUSE OF REPRESENTATIVES 107TH CONGRESS 1ST SESSIO written by United States. Congress. House. Committee on Transportation and Infrastructure and published by . This book was released on 2003* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Airline Passenger Rights Legislation in the 107th Congress written by and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Congressional advocates of enhanced airline passenger rights have introduced legislation in the 107th Congress that proposes remedies to a variety of consumer complaints. Most of the bills include provisions requiring prompt and truthful disclosure of reasons for delays, cancellations, and diverted flights. Others, found in some of the bills, include: preventing airlines from assessing a fee against, or prohibiting a ticket holder from using, only part of a ticket; requiring airlines to make available information on all fares offered through any media (phone, internet, etc.); and giving passengers the right to exit flights delayed on the ground beyond a certain length of time. Some bills would i n c r e a s e penalties for violating aviation consumer protection law or increase the airlines' liability for mistreatment of passengers. During the 106th Congress, the Air Transport Association (ATA), which represents the major air carriers, successfully forestalled major legislation using three major strategies. First, the ATA took issue with the perceived extent of consumer dissatisfaction by comparing the relative number of complaints reported to the Department of Transportation (DOT) to the high passenger volume. Second, the ATA argued that most delays were due to the weather and to the air traffic control system. Finally, to mitigate the perception of some Members of Congress that legislation was needed, the ATA proposed a voluntary "Airline Customer Service Commitment," hereafter referred to as the Service Commitment. All the major carriers would develop customer service plans that would include their commitment to promises such as offering the lowest fare available; notifying customers of known delays, cancellations and diversions; providing on time baggage delivery of checked baggage; and being more responsive to customer complaints. On February 13, 2001, the DOT Office of the Inspector General (IG) released its report on how well the airlines have met their Service Commitments. It concluded that, while the airlines were making some progress on some of the Commitments, that there were significant shortfalls on others. Two bills, introduced following release of the IG's report - the Air Customer Service Improvement Act (S. 319) and the Fair Treatment of Airline Passengers Act (S. 483) - incorporate many of the IG's recommendations, including provisions to make the Service Commitments enforceable. After incorporating a significant number of provisions from S. 483, the Senate Committee on Commerce, Science, and Transportation reported out S. 319, on Fewbruary 13, 2001. After two summers of record delays, cancellations, and consumer complaints, these indicators have improved significantly during the first half of 2001. It remains to be seen if this improvement will be enough to forestall the proposed legislative remedies in the 107th Congress.

Download or read book Financial Oversight of Enron written by United States. Congress. Senate. Committee on Governmental Affairs and published by . This book was released on 2002 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Federal Response to Hurricane Katrina written by and published by Government Printing Office. This book was released on 2006 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The objective of this report is to identify and establish a roadmap on how to do that, and lay the groundwork for transforming how this Nation- from every level of government to the private sector to individual citizens and communities - pursues a real and lasting vision of preparedness. To get there will require significant change to the status quo, to include adjustments to policy, structure, and mindset"--P. 2.

Download or read book Overview and Compilation of U S Trade Statutes written by United States and published by . This book was released on 1987 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: