Download or read book The Dollhouse written by Fiona Davis and published by Penguin. This book was released on 2016-08-23 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enter the lush world of 1950s New York City, where a generation of aspiring models, secretaries, and editors live side by side in the glamorous Barbizon Hotel for Women while attempting to claw their way to fairy-tale success in this debut novel from the New York Times bestselling author of The Lions of Fifth Avenue. “Rich both in twists and period detail, this tale of big-city ambition is impossible to put down.”—People When she arrives at the famed Barbizon Hotel in 1952, secretarial school enrollment in hand, Darby McLaughlin is everything her modeling agency hall mates aren't: plain, self-conscious, homesick, and utterly convinced she doesn't belong—a notion the models do nothing to disabuse. Yet when Darby befriends Esme, a Barbizon maid, she's introduced to an entirely new side of New York City: seedy downtown jazz clubs where the music is as addictive as the heroin that's used there, the startling sounds of bebop, and even the possibility of romance. Over half a century later, the Barbizon's gone condo and most of its long-ago guests are forgotten. But rumors of Darby's involvement in a deadly skirmish with a hotel maid back in 1952 haunt the halls of the building as surely as the melancholy music that floats from the elderly woman's rent-controlled apartment. It's a combination too intoxicating for journalist Rose Lewin, Darby's upstairs neighbor, to resist—not to mention the perfect distraction from her own imploding personal life. Yet as Rose's obsession deepens, the ethics of her investigation become increasingly murky, and neither woman will remain unchanged when the shocking truth is finally revealed.
Download or read book Hotel on the Corner of Bitter and Sweet written by Jamie Ford and published by Ballantine Books. This book was released on 2009-01-27 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Sentimental, heartfelt….the exploration of Henry’s changing relationship with his family and with Keiko will keep most readers turning pages...A timely debut that not only reminds readers of a shameful episode in American history, but cautions us to examine the present and take heed we don’t repeat those injustices."-- Kirkus Reviews “A tender and satisfying novel set in a time and a place lost forever, Hotel on the Corner of Bitter and Sweet gives us a glimpse of the damage that is caused by war--not the sweeping damage of the battlefield, but the cold, cruel damage to the hearts and humanity of individual people. Especially relevant in today's world, this is a beautifully written book that will make you think. And, more importantly, it will make you feel." -- Garth Stein, New York Times bestselling author of The Art of Racing in the Rain “Jamie Ford's first novel explores the age-old conflicts between father and son, the beauty and sadness of what happened to Japanese Americans in the Seattle area during World War II, and the depths and longing of deep-heart love. An impressive, bitter, and sweet debut.” -- Lisa See, bestselling author of Snow Flower and the Secret Fan In the opening pages of Jamie Ford’s stunning debut novel, Hotel on the Corner of Bitter and Sweet, Henry Lee comes upon a crowd gathered outside the Panama Hotel, once the gateway to Seattle’s Japantown. It has been boarded up for decades, but now the new owner has made an incredible discovery: the belongings of Japanese families, left when they were rounded up and sent to internment camps during World War II. As Henry looks on, the owner opens a Japanese parasol. This simple act takes old Henry Lee back to the 1940s, at the height of the war, when young Henry’s world is a jumble of confusion and excitement, and to his father, who is obsessed with the war in China and having Henry grow up American. While “scholarshipping” at the exclusive Rainier Elementary, where the white kids ignore him, Henry meets Keiko Okabe, a young Japanese American student. Amid the chaos of blackouts, curfews, and FBI raids, Henry and Keiko forge a bond of friendship–and innocent love–that transcends the long-standing prejudices of their Old World ancestors. And after Keiko and her family are swept up in the evacuations to the internment camps, she and Henry are left only with the hope that the war will end, and that their promise to each other will be kept. Forty years later, Henry Lee is certain that the parasol belonged to Keiko. In the hotel’s dark dusty basement he begins looking for signs of the Okabe family’s belongings and for a long-lost object whose value he cannot begin to measure. Now a widower, Henry is still trying to find his voice–words that might explain the actions of his nationalistic father; words that might bridge the gap between him and his modern, Chinese American son; words that might help him confront the choices he made many years ago. Set during one of the most conflicted and volatile times in American history, Hotel on the Corner of Bitter and Sweet is an extraordinary story of commitment and enduring hope. In Henry and Keiko, Jamie Ford has created an unforgettable duo whose story teaches us of the power of forgiveness and the human heart. BONUS: This edition contains a Hotel on the Corner of Bitter and Sweet discussion guide and an excerpt from Jamie Ford's Love and Other Consolation Prizes.
Download or read book Argosy All story Weekly written by Frank Andrew Munsey and published by . This book was released on 1897 with total page 782 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Violet written by Elizabeth Cooke and published by Abbott Press. This book was released on 2017-10-27 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violet, The Swelling Tide the third and final volume in The Rose Trilogy provides adventure, intrigue and surprise. Love, lust, and retribution are rampant. Still set on the East End of Long Island, the characters undergo mysterious events and final confrontations, as water surges across the flat landmass that is Long Island, stretching from the Atlantic Ocean to Long Island Sound, with lethal force.
Download or read book Satisfaction written by Chris Denove and published by Penguin. This book was released on 2007-06-26 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: For nearly four decades, J. D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Their annual awards are widely publicized and valued worldwide for what they say about a company’s commitment to its customers. Now, at last, the company has created the definitive book on how to boost profits by increasing customer satisfaction. Although most businesses pay lip service to putting customers first, few actually listen to the voice of the customer and use it as a tangible asset. In this book, J. D. Power and Associates provides an insider’s perspective on some of the most successful companies on the planet. Corporate giants such as Toyota and Staples and local legends like Mike Diamond Plumbing all use customer satisfaction as their key to market dominance. Satisfaction opens the vault on years of J. D. Power data, quantifying the elusive links between satisfaction and customer loyalty, market share, and profits. The book provides extensive coverage of the varying touchpoints of consumer satisfaction—covering every type of business from service providers to product manufacturers—and shows companies in detail how to make a commitment to consumers at the highest levels and translate this commitment into strategies and practices. For any business that wants to reap the rewards that come when they truly put the customer first, this is the ultimate guide.
Download or read book Montenegro written by Annalisa Rellie and published by Bradt Travel Guides. This book was released on 2015-01-05 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across the Adriatic from Italy, Montenegro occupies one of Europe's hidden corners. With medieval gems and a stark rugged beauty, the country offers something for cultural and active travellers alike. This fifth edition of Bradt's Montenegro is the most up-to-date and detailed guide to the country available. It contains the comprehensive coverage of the improvements in Montenegro's tourism infrastructure, such as the highway to Belgrade, and practical information on where-to-go and where-to-stay, perfect for the independent traveller.
Download or read book We Would Be One written by and published by Unitarian Universalist Association of Congregations. This book was released on with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Organizational Behaviour written by Daniel King and published by Oxford University Press. This book was released on 2016 with total page 701 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best-selling textbook in organizational behaviour: critical, practical, supportive.
Download or read book Understanding Organizations Finally written by Henry Mintzberg and published by Berrett-Koehler Publishers. This book was released on 2023-02-07 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The iconic Henry Mintzberg provides a crystal-clear map to the seven forces that shape all human organizations, synthesizing sixty years of research on organizational design and theory. Human beings have been organizing to accomplish work for as long as we've existed. So why is organizational behavior still so elusive and mysterious? In this book, one of the greatest scholars in his field reframes his career's work around the seven forces that drive all organizations. Mintzberg identifies them as efficiency, proficiency, consolidation, collaboration, culture, division, and conflict. Each of these forces aligns with one of the seven basic organizational forms: the Personal Enterprise, the Programmed Machine, the Professional Assembly, the Project Pioneer, the Divisional Form, the Community Ship, and the Political Arena. Mintzberg explores how these forms combine and hybridize and offers a life-cycle model to explain how organizations transition between the forms and hybrids. Mintzberg says that organizations are formed by a set of relationships, yet their purpose is achieved only through individual work-making the act of organizing a unique science. This brilliant book not only explains why organizations are the way they are, but it also shows how we can make our individual organizations function at the highest possible level.
Download or read book How to Game People Without Even Trying written by Elizabeth Cooke and published by Archway Publishing. This book was released on 2015-08-26 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 1970s, international financier Saul Mammon is king. Hes enigmatic, charismatic, and, one could argue, evil. Nobody plays the game like Saul. His obsessive motivations are practically erotic in nature. He got what he wanted when he wanted it without even trying, but a sensational life lived so precariously on edge can never last. He was once a young boy in New York, born to a modest family, with dreams of climbing the gilded ladder to riches and fame. He achieves all this and more with direct connection to leaders not only in the United States but also in the Soviet Union, Paris, and beyond. His only daughter, Sara, watches from the sidelines as her father inches ever closer to the world of power and deceit. Sauls brilliance and dark side eventually lead to his mysterious death and a rapid cover-up. Perhaps it was inevitable that such an ambitious man would fall, but Sara is haunted by questions, most of which will never be answered. Based on a true story, the rise and fall of Saul Mammon shows what happens when ambition turns malicious and when money is never enough.
Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2012-11-20 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Download or read book The Second Best Haunted Hotel on Mercer Street written by Cory Putman Oakes and published by Abrams. This book was released on 2020-08-18 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: A family-run haunted hotel’s livelihood is threatened when a bigger haunted hotel opens nearby in this hilarious, spooky story Twelve-year-old Willow Ivan’s family has run the Hotel Ivan for four hundred years. Through thick and thin, they’ve held on tight to their title as the Best Haunted Hotel on Mercer Street. That is, until the Hauntery—a corporate chain of haunted hotels—moves in down the street. As the Ivan’s business fades, so do their ghostly staff. And Willow begins to worry that The Ivan’s days are numbered. Then Willow meets Evie, a Hauntery ghost who’s forced to play the part of a Spooky Little Girl even though she longs to be a Terrifying Phantasm. So when Willow offers her a job at The Ivan, Evie accepts—but she doesn’t tell Willow that she’s still working for The Ivan’s competition, for fear of losing her new job and friend. Together, the girls come up with a plan to save The Ivan. But with The Ivan ghosts already fading and Evie’s secret threatening to come out, will it be too late?
Download or read book A Gentleman in Moscow written by Amor Towles and published by Random House. This book was released on 2017-01-09 with total page 547 pages. Available in PDF, EPUB and Kindle. Book excerpt: The mega-bestseller with more than 2 million readers Soon to be a Showtime/Paramount+ series starring Ewan McGregor as Count Alexander Rostov From the number one New York Times-bestselling author of The Lincoln Highway and Rules of Civility, a beautifully transporting novel about a man who is ordered to spend the rest of his life inside a luxury hotel 'A wonderful book' - Tana French 'This novel is astonishing, uplifting and wise. Don't miss it' - Chris Cleave 'No historical novel this year was more witty, insightful or original' - Sunday Times, Books of the Year '[A] supremely uplifting novel ... It's elegant, witty and delightful - much like the Count himself.' - Mail on Sunday, Books of the Year 'Charming ... shows that not all books about Russian aristocrats have to be full of doom and nihilism' - The Times, Books of the Year On 21 June 1922, Count Alexander Rostov - recipient of the Order of Saint Andrew, member of the Jockey Club, Master of the Hunt - is escorted out of the Kremlin, across Red Square and through the elegant revolving doors of the Hotel Metropol. Deemed an unrepentant aristocrat by a Bolshevik tribunal, the Count has been sentenced to house arrest indefinitely. But instead of his usual suite, he must now live in an attic room while Russia undergoes decades of tumultuous upheaval. Can a life without luxury be the richest of all? A BOOK OF THE DECADE, 2010-2020 (INDEPENDENT) THE TIMES BOOK OF THE YEAR 2017 A SUNDAY TIMES BOOK OF THE YEAR 2017 A MAIL ON SUNDAY BOOK OF THE YEAR 2017 A DAILY EXPRESS BOOK OF THE YEAR 2017 AN IRISH TIMES BOOK OF THE YEAR 2017 ONE OF BARACK OBAMA'S BEST BOOKS OF 2017 ONE OF BILL GATES'S SUMMER READS OF 2019 NOMINATED FOR THE 2018 INDEPENDENT BOOKSELLERS WEEK AWARD
Download or read book More Hotel Mogel written by Larry Mogelonsky and published by AuthorHouse. This book was released on 2020-09-24 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic represents a watershed moment for hotels around the world. Weathering the short-term consequences of a global travel shutdown required a deft hand in management, while navigating any organization toward success in the recovery period demands even more intellect and creativity. There are now so many new challenges facing the hospitality industry and the situation is changing almost every day. With technology playing a pivotal role in the hotel of the future, all managers must also have a firm grasp of how each platform and device works in order to determine what is best for their organizations while still operating on a lean budget. As presented in this sixth book in the series, More Hotel Mogel gives hoteliers the latest tools to prosper in this rapidly evolving period. While analyzing the current trends and looking at how the coronavirus has affected every operation, the authors also examine what underscores modern guest behavior and how best to appeal to customers so that you can maximize revenue at any property. This is not an introductory textbook on the hotel industry, but rather a compilation of selected topics that highlight current success stories, blunders to avoid and unique ideas to help hotels in the post-pandemic world. The goal throughout is to make aspiring hoteliers and seasoned professionals think about how to boldly grow their businesses in this brave new hospitality world.
Download or read book Hotel Llama written by Larry Mogelonsky and published by Author House. This book was released on 2014-11-25 with total page 477 pages. Available in PDF, EPUB and Kindle. Book excerpt: Read The Whole Series! Hotel Llama is the third anthology book in Larry Mogelonsky's series following Are You an Ostrich or a Llama? (2012) and Llamas Rule (2013). Together, they give a detailed picture of the present hotel business landscape, outlining how to best navigate new technological issues shaping our industry in addition to the need for a perpetual commitment to exceptional service. All three books draw from Larry's extensive experience in the field as well as the prudence of other senior managers and corporate executives active in the hospitality industry. Offering creative and effective solutions to today's problems, this collection will give you the tools you need to thrive in the modern hotel world. The Llama Digital Educational Program In tandem with the publishing of this book, Larry Mogelonsky has created an online educational program for hoteliers to sharpen their skill sets. Entitled Llama Digital, this interactive web portal allows executives, managers, staff members and hospitality students to access all the articles from the three books in the series. Attached to each article are several complex questions designed to give a more detailed analysis of the issues through the form of written responses so that hoteliers will improve their writing proficiency in addition to honing their managerial skills. To learn more about the Llama Digital educational program and how it can enhance your skillset in the hospitality field, go to www.lmadigital.ca. Why You Need This Book The hotel world is evolving. The proliferation of new mobile technologies, online travel agencies, social media and third-party review websites represent four great disruptors for any hotelier's business. And these are just the tip of the iceberg. Customer behavior is changing too rapidly for traditional hospitality marketing and operations textbooks to keep up. The modern traveler is highly intelligent and incredibly discerning when it comes to hotel purchases. In order to understand this consumer revolution, you must arm yourself with the latest resources. Enter Hotel Llama, the third book in the series written to give hoteliers the best tools in their arsenal to prosper in these changing times. This is not an introductory textbook on the hospitality industry, but rather a compilation of selected topics that highlight both modern success stories as well as the blunders to avoid. This book will strengthen your management skills by explaining many of the sales, marketing, branding, technological and psychological principles at work behind such contemporary facets of hotel operations as proper website design, channel distribution and emerging technology applications in addition to the more traditional aspects like onsite amenities, guestroom features, F&B, housekeeping and the front desk. Above all, it is stressed that the success of a property - even with all that has changed in recent years - nonetheless depends on the relationship a hotel fosters with its guests. This is the hotelier's guidebook that recognizes future developments while celebrating the past.
