Download or read book A Supervisor s Guide for Handling Employee Complaints written by New York (State). Personnel Relations Board and published by . This book was released on with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Essential Supervisor s Handbook written by Brette Mcwhorter Sember and published by Red Wheel/Weiser. This book was released on 2007-02-15 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to a good business is good employees. The key to good employees? A great supervisor. The Essential Supervisor's Handbook provides a guide for both new and experienced supervisors featuring expert explanations, advice, and motivation. It is a quick reference guide that covers a wide range of topics, from employee relations, team leadership, and motivation to the legal aspects of hiring, firing, and disciplining employees.The Essential Supervisor's Handbook also takes on difficult issues from upgrading to downsizing, and everything in between, such as: multicultural teams, working with unions, finding communication methods that work for you and your team. As well as how to stay positive, move your team (and yourself) forward, and create a productive work atmosphere. Concise and written in an easy-to-understand style, The Essential Supervisor's Handbook is the one tool that no manager can afford to be without.
Download or read book The Supervisor s Guide for Handling Employees Complaints written by and published by . This book was released on 1982 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Employee Complaint Handling written by D. Keith Denton and published by Praeger Pub Text. This book was released on 1990-01-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the issue of employee complaints, and has been designed for use as both a self-instruction manual and a training device to teach supervisors and staff how to better manage employee complaints. Critical issues such as race and sex discrimination and employment-at-will are addressed, with specific discussions of pregnancy leave, age discrimination, and terminations. It offers a variety of techniques and tools that can be used to reduce the number of complaints and to better manage those complaints that remain. To facilitate this, the authors have included a number of experiential learning exercises, role plays, and case studies, and provided training notes to help in the instruction.
Download or read book Addressing and Resolving Poor Performance written by and published by . This book was released on 1998 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The First Time Supervisor s Survival Guide written by George Fuller and published by Penguin. This book was released on 1994-10-01 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting a new job always brings excitement, anticipation, and perhaps even a bit of apprehension. One thing is for sure, once you become the "new boss" you quickly discover that managing other people can be the most difficult task you face. Your new subordinates will have different personalities, and different ways of getting the job done. Some of them may have been former co-workers, and good personal friends. Many of them may not have the same desire you do to work hard day after day. Dealing with the many problems a new supervisor faces isn't easy - but help is available. Here's an instant-answer resource that takes the guesswork out of supervising other people and helps you master the problems and challenges you'll face as a new supervisor. It's packed with literally hundreds of business-tested techniques and strategies for successfully handling every area of your job - from dealing with problem people and managing time, to boosting productivity and improving your communication skills.
Download or read book The Essential Guide to Workplace Investigations written by Lisa Guerin and published by Nolo. This book was released on 2022-07-26 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essential Guide to Workplace Investigations will help any manager, supervisor, or Human Resources professional sort out workplace problems, quickly and effectively. Use this affordable, step-by-step guide to investigate, document, and resolve every kind of workplace problem, from discrimination and harassment to employee theft, workplace violence, and substance abuse. Learn how to: decide whether to investigate choose an investigator conduct interviews and gather evidence evaluate the evidence document the investigation, and take action and follow up. This thorough guide provides the forms, sample policies, checklists, and sample documentation that employers need to conduct a successful investigation that will stand up in court. This edition also incorporates the latest legal developments in employment law, including updated 50-state charts on common workplace issues, Supreme Court decisions on discrimination and harassment, and more. Plus, you'll be able to download forms online.
Download or read book The Supervisor s Guide written by Jerry Brown and published by Skillpath Publications. This book was released on 1989 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to choose a supervisory style -- How to communicate effectively -- How to manage your time -- How to delegate assignments -- How to achieve goals and improve quality -- How to select, train and evaluate employees -- How to develop employee potential and satisfaction -- How to manage conflict between employees -- How to approach and resolve problems -- How to handle company politics.
Download or read book The Manager s Pocket Guide to Employee Relations written by Terry L. Fitzwater and published by Human Resource Development. This book was released on 1999 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This pocket guide is an ideal primer for new supervisors or management candidates. It introduces tools and techniques for empowering, building trust, communicating effectively, coaching, motivating and using participative management techniques
Download or read book The Essential Guide to Workplace Investigations written by Lisa Guerin and published by NOLO. This book was released on 2010 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace problems and complaints carry serious legal and financial risks to a company - so it's essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble. The Essential Guide to Workplace Investigations shows you how to legally and successfully investigate and resolve any type of complaint or problem. It covers common workplace complaints such as harassment, discrimination, workplace violence, drug and alcohol use and employee theft. All the forms you need, including sample policies, checklists, sample documentation and resources, as well as audio interviews and scenarios, are provided on CD-ROM. The Society for Human Resource Management (SHRM) is the world's largest professional association devoted to human resource management. Our mission is to serve the needs of HR professionals by providing the most current and comprehensive resources, and to advance the profession by promoting HR's essential, strategic role. Founded in 1948, SHRM represents more than 225,000 individual members in over 125 countries, and has a network of more than 575 affiliated chapters in the United States, as well as offices in China and India. Visit SHRM at www.shrm.org. Nolo is passionate about making the law accessible to everyone. Our books, software and online services have helped millions of Americans. Turn to Nolo.com for more great information, documents and our unique lawyer directory. When you need us, we'll be there.
Download or read book The Essential Guide to Workplace Investigations written by Lisa Guerin and published by NOLO. This book was released on 2013 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investigate and resolve common workplace complaints and problems The Essential Guide to Workplace Investigations is both a legal and practical book, packed with tips and strategies that will help you sort out your workplace problems, quickly, and effectively. Use this affordable, step-by-step guide to investigate and resolve every kind of workplace problem, including common issues such as harassment, employee theft, and workplace violence. This thorough guide provides all the plain-English forms, sample policies, checklists, and sample documentation that managers, supervisors, business owners, and human resources professionals need to conduct a successful investigation that will stand up in court. Get the facts on: . deciding whether to investigate . choosing an investigator . interviewing and gathering evidence . evaluating the evidence . documenting the investigation . taking action and following up This edition of The Essential Guide to Workplace Investigations incorporates the latest legal developments in employment law, including changes to the Americans with Disabilities Act (ADA) and important Supreme Court decisions on discrimination, retaliation, and more. Plus, you'll get all the legal forms you need, as well as sample audio interviews and scenarios. Forms are available to download at nolo.com.
Download or read book Addressing and Resolving Poor Performance written by and published by . This book was released on 1998 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Manager s Guide to Employee Engagement written by Scott Carbonara and published by McGraw Hill Professional. This book was released on 2012-10-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFF Successful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to: Foster loyalty, trust, and commitment in all your employees Create a culture of positive thinking Empower employees to act as internal entrepreneurs Align employee and organizational values and goals Become "the best boss ever"--without losing sight of business goals Learn how to make your employees engaged and successful--and facilitate your own success at the same time. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for engaging employees Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful engagement tactics Specific planning procedures, tactics, and hands-on techniques
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Download or read book Preventing and Handling Complaints and Grievances written by Jerry E. Batten and published by . This book was released on 1977 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Handling Grievances written by Maurice S. Trotta and published by . This book was released on 1976 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: USA. Guide to grievance handling - discusses general causes of grievances and suggests methods for prevention and adjustment, and deals with arbitration.
Download or read book The Essential Guide to Handling Workplace Harassment Discrimination written by Deborah C. England and published by Nolo. This book was released on 2024-09-01 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Don’t let harassment and discrimination claims disrupt your workplace Discrimination and harassment can poison the work environment, undermine employee morale, and lead to costly investigations and lawsuits. It’s critical to take steps to prevent harassment and discrimination, as well as to appropriately respond when incidents do happen. Protect your company and employees from harassment and discrimination claims using the information and strategies in this updated edition. You’ll learn how to: develop policies prohibiting harassment and discrimination train employees and supervisors handle employee complaints and investigate claims thoroughly document your company’s response take action against wrongdoers prevent illegal retaliation, and respond to agency complaints, investigations, and lawsuits. The legal principles, strategies, and tactics discussed in this book apply to remote workers and on-site staff.
