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Book Knowledge Management for the Telecommunications Industry

Download or read book Knowledge Management for the Telecommunications Industry written by Thomas J. Housel and published by Intl. Engineering Consortiu. This book was released on 1999 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report includes specific examples of how certain telecom industries use knowledge management to increase profitability: one telecom's new sales order process enabled a single service representative to perform the same functions as 12 technicians; how another company's call-center systems (after an extensive knowledge audit) yielded a 39.7 percent increase in capacity and a cost savings of $1,285,607; and how yet another competitor improved its return on process (ROP) and return on knowledge (ROK) by 87 percent after implementing an intranet system combined with an automated workflow application.

Book Knowledge management for the telecommunications industry

Download or read book Knowledge management for the telecommunications industry written by and published by . This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Knowledge Management Systems

Download or read book Knowledge Management Systems written by Ronald Maier and published by Springer Science & Business Media. This book was released on 2013-03-14 with total page 583 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information and knowledge have fundamentally transformed the way business and social institutions work. Knowledge management promises concepts and instruments that help organizations to provide an environment supportive of knowledge generation, sharing and application. Information and communication technology (ICT) is often regarded as the enabler for the effective and especially the efficient implementation of knowledge management. The book presents an almost encyclopedic treatise of the many important facets, concepts and theories that have influenced knowledge management and integrates them into a general knowledge management framework consisting of strategy, organization, systems and economics. The book also contains the state of practice of knowledge management on the basis of a comprehensive empirical study, and concludes with four scenarios of the successful application of ICT in knowledge management initiatives.

Book Connectivity and Knowledge Management in Virtual Organizations  Networking and Developing Interactive Communications

Download or read book Connectivity and Knowledge Management in Virtual Organizations Networking and Developing Interactive Communications written by Camison, Cesar and published by IGI Global. This book was released on 2008-10-31 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book analyzes different types of virtual communities, proposing Knowledge Management as a solid theoretical ground for approaching their management"--Provided by publisher.

Book Business Organisation Knowledge Management Integrated Social Ontology  BOKMISO  Framework for the Telecommunication Industry in Saudi Arabia and the Gulf States

Download or read book Business Organisation Knowledge Management Integrated Social Ontology BOKMISO Framework for the Telecommunication Industry in Saudi Arabia and the Gulf States written by Munahi Alkahtani and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Knowledge Management in the Public Sector

Download or read book Knowledge Management in the Public Sector written by David E McNabb and published by Routledge. This book was released on 2015-01-28 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information - and then converting and disseminating these resources to all who need to share in the organizational knowledge. Written in an easy-to-read, non-technical style, the book includes a thorough review of the current literature in the field as well as a comprehensive presentation of Knowledge Management techniques. Extensive illustrations, models, checklists, and instructions lead readers through the steps involved in instituting KM programs in government and non-profit agencies.

Book Frontiers of Data and Knowledge Management for Convergence of ICT  Healthcare  and Telecommunication Services

Download or read book Frontiers of Data and Knowledge Management for Convergence of ICT Healthcare and Telecommunication Services written by Suman Paul and published by Springer Nature. This book was released on 2022-01-13 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a range of application areas of data and knowledge management and their solutions for the fields related to the convergence of information and communication technology (ICT), healthcare, and telecommunication services. The authors present approaches and case studies in future technological trends and challenges in the aforementioned fields. The book acts as a scholarly forum for researchers both in academia and industry.

Book Trends in Enterprise Knowledge Management

Download or read book Trends in Enterprise Knowledge Management written by Imed Boughzala and published by John Wiley & Sons. This book was released on 2010-01-05 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Management (KM) encompasses a wide range of tools and methods that are at the heart of the information and communication society and provide solutions that rely as much on organization as on technology. This title brings together contributions from authors from a range of countries who are recognized as leading figures in this field, both in an academic and a practical sense. It describes the strategic aspects of KM and defines the underlying principles in terms of management, life cycle, process, methods and tools involved in this discipline. Several approaches to the running of KM within organizations are then discussed. The influence of KM on the performance of a company is analyzed and guidelines are given on various KM approaches that can be used to achieve specific goals. Finally, several case studies of companies that have put KM at the heart of their organizational strategy are given to demonstrate how this approach has been put into practice. Given the practical approach taken by this book and the considerable advantages that a good handling of KM can bring to an organization, this title will be of great interest to those involved in this field.

Book Knowledge Services

    Book Details:
  • Author : Guy St. Clair
  • Publisher : Walter de Gruyter GmbH & Co KG
  • Release : 2016-11-07
  • ISBN : 3110463083
  • Pages : 487 pages

Download or read book Knowledge Services written by Guy St. Clair and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-11-07 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the acknowledged framework for strategic knowledge management, knowledge services—the responsibility of the knowledge strategist—leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. Knowledge Services: A Strategic Framework for the 21st Century Organization provides guidance for the knowledge strategist and is designed specifically to serve as a reference for that management employee, and for those seeking to become knowledge strategists.

Book Knowledge Management Strategy and Technology

Download or read book Knowledge Management Strategy and Technology written by Richard F. Bellaver and published by Artech House Publishers. This book was released on 2002 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

Book Building the Knowledge Management Network

Download or read book Building the Knowledge Management Network written by Cliff Figallo and published by John Wiley & Sons. This book was released on 2002-10-15 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations. Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development. This book provides step-by-step solutions for developing an effective knowledge network, including how to: * Formulate strategies and create action plans * Select the right tools for peer-to-peer networks, interactive communities, and events * Work with legacy systems * Train staff and stimulate participation * Improve productivity and measurement criteria The companion Web site contains templates, checklists, a discussion board, and links to software.

Book Handbook of Research on Telecommunications Planning and Management for Business

Download or read book Handbook of Research on Telecommunications Planning and Management for Business written by Lee, In and published by IGI Global. This book was released on 2009-03-31 with total page 1211 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.

Book Knowledge Management  Through The Technology Glass

Download or read book Knowledge Management Through The Technology Glass written by Meliha Handzic and published by World Scientific. This book was released on 2005-01-19 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the role of technology in managing knowledge. Based on the most recent research and experience, the book brings together, in a logical sequence, diverse information and communication technologies and systems currently seen in knowledge management research and practice, incorporating the most important and representative examples into an integrated framework. With its largely empirical focus, the book provides much needed evidence regarding the true potential of technology for managing knowledge in organizations.

Book Knowledge Management  Leadership  and Innovation in Digital Transformation

Download or read book Knowledge Management Leadership and Innovation in Digital Transformation written by Asha Thomas and published by Taylor & Francis. This book was released on 2024-09-30 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital technologies have created an opportunity to bring together knowledge management, leadership, and innovation. Any business that wishes to thrive in today's competitive digital landscape must prioritize knowledge management. Leadership in the digital era is about leveraging digital tools to manage knowledge to attain a strategic advantage effectively. Thus, leadership is an essential and central element for knowledge creation, acquisition, utilization, and integration. As a result, this book will focus on knowledge management, leadership, and innovation, all intertwined but not covered in existing research. The book integrates knowledge management, leadership, and innovation into a unified framework in the era of digitization, exploring the benefits knowledge management can bring to organizations adapting to new digital requirements in a dynamic environment. It presents both theoretical and empirical research to synthesize these distinct disciplines in a cohesive body of work. The resulting model will create a useful framework to be applied to future research and further add to practical and theoretical implications. The book is primarily written for scholars, researchers, and advanced students with an interest in the three disciplines and associated fields.

Book Building a Competitive Public Sector with Knowledge Management Strategy

Download or read book Building a Competitive Public Sector with Knowledge Management Strategy written by Al-Bastaki, Yousif and published by IGI Global. This book was released on 2013-08-31 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational strategies in the public sector are constantly changing and growing. In order for organizations to remain successful and competitive, they must ensure that the stream of knowledge is managed effectively. Building a Competitive Public Sector with Knowledge Management Strategy explores different practices and theories of knowledge management, providing an efficient way of sustaining knowledge to improve organizational learning and enhance company performance. By intelligently analyzing current research, this publication is beneficial to managers, practitioners, and researchers interested in increasing their knowledge management strategies in the public sector.