Download or read book A Complete Guide to Training Library Staff written by Emily Leachman and published by Bloomsbury Libraries Unlimited. This book was released on 2024-10-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guidebook presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member's entire duration at an institution. Because library services and resources can change rapidly, ongoing training is an important aspect of library operations. Training can be a particular challenge at large, multi-branch library systems, because it can be difficult to ensure all staff are able to receive the relevant information. Written for library managers and training leaders, A Complete Guide to Training Library Staff presents a comprehensive lifecycle for staff development with a focus on tools and techniques to build a sustainable training program, set staff up for success in their positions, and develop a positive and supportive community across the library. Authors Emily Leachman and A. Garrison Libby spearheaded their library's movement to largely online trainings, which are inclusive of staff at all branch locations. This practical guidebook helps managers and trainers develop a comprehensive plan that allows new staff to quickly become acquainted with the operations of the library, provides ongoing training to make staff aware of new procedures and services, and creates a collaborative and supportive training environment to empower staff to learn and lead.
Download or read book Staff Development written by Library Leadership and Management Association. Human Resources Section. Staff Development Committee and published by American Library Association. This book was released on 2013-03-12 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition offers unique, state-of-the-art perspectives on library staff development and training.
Download or read book Library Training for Staff and Customers written by Sara R. Beck and published by Taylor & Francis. This book was released on 2022-10-10 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enable your library staff to deliver the most effective services possible! This comprehensive book is designed to assist library professionals involved in presenting or planning training for library staff members and customers. Library Training for Staff and Customers covers training issues from many points of view ranging from top management to department managers. Library Training for Staff and Customers contains essential information to help you make the right training decisions when planning for your staff. Library Training for Staff and Customers explores ideas for: effective general reference training training on automated systems training in specialized subjects such as African-American history and biography training for areas such as patents and trademarks training for research on business subjects. Library Training for Staff and Customers answers numerous training questions and is an excellent guide for planning staff development and setting a training budget for your library. Make your library more effective and easier for your patrons to use with the strategies in this book!
Download or read book Putting service Into Library Staff Training written by Joanne M. Bessler and published by . This book was released on 1990 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Customer Care written by Pat Gannon-Leary and published by Elsevier. This book was released on 2010-03-15 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. Dual use – reference work and/or training manual Potential as a text book Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Download or read book Staff Development written by Library Administration and Management Association. Staff Development Committee and published by Chicago : American Library Association. This book was released on 1992 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This extensively altered edition includes a theoretical/conceptual framework to ground its practical presentation on training a library staff. Part I provides the theoretical background, and describes the learning process and the role of training. Part II supports the theory with discussions of planning, preparing, and implementation. The volume covers technical aspects of training, such as creating visual aids and developing technical skills. ISBN 0-8389-3402-1 (pbk.) :
Download or read book The Complete Guide to RFPs for Libraries written by Frances C. Wilkinson and published by Bloomsbury Publishing USA. This book was released on 2018-08-03 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive book covers the philosophy behind RFPs to prime readers to understand how to most effectively write them and provides instruction on navigating the submission process as it applies to multiple types of libraries. For many years, only large academic and public libraries and a few library systems regularly used RFPs. Now, smaller schools, public libraries, and library systems use RFPs as tools to select vendors for computer equipment, online systems, databases, and materials. Library consortia frequently use RFPs to select databases and integrated library systems. In this useful book, readers will learn more about the types and advantages of RFPs; the timelines and logistics for submitting RFPs; how to write different types of RFPs; how to evaluate vendor performance; the transfer process when a new vendor is selected; vendor perspectives; and RFP ethics. An appendix includes sample RFPs and evaluation materials, and a glossary defines language necessary to writing and understanding RFPs. This book is essential reading for librarians who need to select vendors to provide library materials including books, serials, and media in all formats as well as for those who are choosing integrated library systems, security and inventory systems such as RFID, computer equipment and software, online and streaming materials such as books and music, or services such as digitization.
Download or read book Training Library Staff and Volunteers to Provide Extraordinary Customer Service written by Julie Beth Todaro and published by ALA Neal-Schuman. This book was released on 2006 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
Download or read book The Librarian s Guide to Homelessness written by Ryan Dowd and published by ALA Editions. This book was released on 2018 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" --
Download or read book The Complete Guide to Performance Standards for Library Personnel written by Carol F. Goodson and published by Neal-Schuman Publishers. This book was released on 1997 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: US. origin. Rating library employees.
Download or read book An Introduction To Staff Development In Academic Libraries written by Elizabeth Connor and published by Routledge. This book was released on 2009-03 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: An indispensible resource for librarians of all roles, the case studies in An Introduction to Staff Development in Academic Libraries demonstrate the necessity and value of integrating the library's mission statement and strategic plan with bold approaches to staff orientation, training, mentoring, and development.
Download or read book The Complete Guide to Using Google in Libraries written by Carol Smallwood and published by Rowman & Littlefield. This book was released on 2015-03-06 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users. Going beyond information resources, there are now successful collaboration services available from Google and others. You can make conference calls with video and shared screens using Google Hangouts, Writing documents with small numbers of colleagues often involved delays while each author in sequence took over the writing and made edits. Today Google Docs enables multiple people to edit the same document at once. An ingenious use of color lets each participant watch in real time as the other participants edit, and keeps track of who is doing what. If the goal is to create a website rather than to write a report, Google Sites is now one of the most popular platforms. Google is also involved in social networking, with services such as Google+ Other tools view social developments over time and space. The Google Trends service, for example, will show you when and where people are searching for topics. Not surprisingly, searches for “swimwear” peak in June and searches for “snowmobile” peak in January. The Complete Guide to Using Google in Libraries, Volume 2: Research, User Applications, and Networking has 30 chapters divided into four parts: Research, User Applications, Networking, Searching. The contributors are practitioners who use the services they write about and they provide how-to advice that will help public, school, academic, and special librarians; library consultants, LIS faculty and students, and technology professionals.
Download or read book Library Programs and Services written by Stacey Greenwell and published by Bloomsbury Publishing USA. This book was released on 2023-06-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively. Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends. A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.
Download or read book A Complete Guide to the Level 4 Certificate in Education and Training written by Lynn Machin and published by Critical Publishing. This book was released on 2024-01-17 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete and updated all-in-one guide to the Level 4 Certificate in Education and Training, suitable for use with any awarding organisation. This fourth edition of the bestselling text for all those working towards the Level 4 Certificate in Education and Training has been fully updated and tailored to meet the refreshed ETF Standards. It therefore provides an increased focus on subject pedagogy and covers information relating to a range of new and contemporary issues. It incorporates key information on reflective practice and study skills, and provides full coverage of all the mandatory units. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory. Specifically, this fourth edition: takes into account the new Minimum Core incorporates Digital Skills and the ETF EdTech Strategy includes a new end of chapter feature to develop evidence-informed practice recognises the need to provide better support and guidance to learners around gender, sexuality, racism, mental health and well-being supports the revolution in online practices and implications for hybrid working and learning reflects the escalating importance of the sustainability agenda is suitable for use with all awarding organisations and HEIs provides the depth and criticality to meet level 4 requirements. User friendly, easy to read and covered a good range of material with good examples and case studies. Kerry Adam South Staffordshire College The study skills section is very good - it picks up on the main issues facing trainees in Education and Training contexts and ensures that the advice and guidance are directly relevant to these learners. Also good are the sections on teaching observations and progression. Paul G Daniels Dearne College I will be recommending it for its simplicity as a core text for our new ITT introductory programme. Christian Beighton Canterbury Christchurch
Download or read book A Complete Guide to the Level 5 Diploma in Education and Training written by Lynn Machin and published by Critical Publishing. This book was released on 2023-01-16 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new, fourth edition of the essential text for all those working towards the Level 5 Diploma in Education and Training. This new edition takes into account the refreshed ETF standards while still incorporating key information on reflective practice, study and research skills, and providing full coverage of all mandatory units. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory. This fourth edition: includes a new end of chapter feature to develop evidence-informed practice recognises the need to provide better support and guidance to learners around gender, sexuality, racism, mental health and well-being supports the revolution in online practices and its implications for hybrid work and learning patterns reflects the escalating importance of the sustainability agenda and the need to decolonise the curriculum considers apprenticeships and new Ofsted foci and terminology is suitable for use with all awarding organisations and HEIs provides the depth and criticality to meet level 5 requirements.
Download or read book The Complete Guide to Personal Digital Archiving written by Brianna H. Marshall and published by American Library Association. This book was released on 2018-12-13 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scholars and scrapbookers alike need your help with saving their most important digital content. But how do you translate your professional knowledge as a librarian or archivist into practical skills that novices can apply to their own projects? The Complete Guide to Personal Archiving will show you the way, helping you break down archival concepts and best practices into teachable solutions for your patrons’ projects. Whether it’s a researcher needing to cull their most important email correspondence, or an empty-nester transferring home movies and photographs to more easily shared and mixed digital formats, this book will show you how to offer assistance, providing explanations of common terms in plain language;quick, non-technical solutions to frequent patron requests;a look at the 3-2-1 approach to backing up files;guidance on how to archive Facebook posts and other social media;methods for capturing analog video from obsolete physical carriers like MiniDV;proven workflows for public facing transfer stations, as used at the Washington, D.C. Memory Lab and the Queens Library mobile scanning unit;talking points to help seniors make proactive decisions about their digital estates;perspectives on balancing core library values with the business goals of Google, Amazon, Facebook, and other dominant platforms; andadditional resources for digging deep into personal digital archiving. Featuring expert contributors working in a variety of contexts, this resource will help you help your patrons take charge of their personal materials.
Download or read book Reference and Information Services written by Richard E. Bopp and published by Bloomsbury Publishing USA. This book was released on 2011-05-23 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.
