Download or read book World Class Quality written by Keki R. Bhote and published by AMACOM Div American Mgmt Assn. This book was released on 1999 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised, expanded best-seller is a powerful new tool kit for the 21st century.
Download or read book Managing for World class Quality written by Edwin Shector and published by CRC Press. This book was released on 1991-09-25 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Schecter contends that proper attention to the quality function in American industry can result in enormous economic benefits to companies, and can help prevent recessions in the US. In this volume he presents information in such a way as to help the manager understand the concept of quality, using
Download or read book The Global Quality Management System written by Suresh Patel and published by CRC Press. This book was released on 2016-02-24 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level,
Download or read book Designing A World Class Quality Management System For FDA Regulated Industries written by David N. Muchemu and published by AuthorHouse. This book was released on 2008-04-07 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having a robust and functional Quality Management system is a QSR requirement for all Pharmaceutical,Biomedical,and Medical Device companies.This book does the following for you: 1.It helps Managers in Startup companies design a Quality management system that meets and exceeds QSR requirements. 2.It helps you understand requirements for the design of a Quality Management system for Medical Device,Pharmaceutical,Tissue,and Biomedical industries 3.It provides the Quality system document structure 4.It helps you understand Quality system requirements for ISO 13485,and ISO 9001 5.It provides standard definitions for the Quality management system 6.It provides examples of Quality system related warning letters written by the FDA during onsite audits 7.It provides the reader several models of a Quality Management system
Download or read book What s the Secret written by John R. DiJulius and published by John Wiley & Sons. This book was released on 2008-05-02 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.
Download or read book World Class written by William A. Haseltine and published by Greenleaf Book Group. This book was released on 2019-02-12 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: A World Class Transformation On August 16, 2018, NYU Langone Health captured the attention of the medical world with the surprise announcement that all current and new medical school students would receive full tuition scholarships. That bold move is yet another giant step in the transformation of NYU Langone Health from a faded and money losing medical institution to an innovative world class institution with a highly regarded hospital, medical school, and research program. How did NYU Langone go from mediocrity to global leadership in less than a decade? In World Class, internationally renowned author, scientist, business leader, and philanthropist Dr. William A. Haseltine answers this question and many more. Based on first hand in-depth interviews with those that led the change, World Class provides a vivid account of the transformation of NYU Langone Health and its rise to preeminence. Haseltine gives his readers a step-by-step guide for anyone wishing to achieve similar excellence at their institution, whether that be at a medical facility, school, business, or nonprofit organization. World Class offers crucial lessons at a critical time, as both high and low income nations grapple with how do deliver effective healthcare at a manageable cost.
Download or read book World Class written by Teru Clavel and published by Atria Books. This book was released on 2020-10-06 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: “An upbeat chronicle of [Clavel’s] children’s school experiences in Hong Kong, Shanghai, and Tokyo…[offering] advice about vetting schools and enriching children’s education.” —Kirkus Reviews “An intriguing volume on the differences in global education.” —Library Journal A must-read firsthand exploration of why Asian students are outpacing their American counterparts and how to help our children excel in today’s competitive world. When Teru Clavel had young children, she watched her friends and fellow parents vie for spots in elite New York City schools. Instead of losing herself in the intensive applications and interview process, Teru and her family moved to Asia, embarking on a decade-long journey through the public schools of Hong Kong, Shanghai, and Tokyo. These schools were low-tech and bare-bones, with teachers who demanded obedience and order. In Hong Kong, her children’s school was nicknamed The Prison for its foreboding facilities, yet her three-year-old loved his teachers and his nightly homework. In Tokyo, the students were responsible for school chores, like preparing and serving school lunches. Yet Teru was amazed to discover that her children thrived in these academically competitive cultures; they learned to be independent, self-confident, resilient, and, above all, they developed a deep love of learning. When the family returned to the States, the true culture shock came when the top schools could no longer keep up with her children. Written with warmth and humor, World Class is a compelling story about how to inspire children to thrive academically. “Studded with lists of useful tips about choosing schools and hiring tutors, for parents who must advocate for their children and supplement gaps in their educations” (Publishers Weekly) and an insightful guide to set your children on a path towards lifelong success.
Download or read book A World class Education written by Vivien Stewart and published by ASCD. This book was released on 2012 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to promote conversation about how to educate students for a rapidly changing, innovation-based world, this comprehensive and illuminating book from international education expert Vivien Stewart focuses on understanding what the world's best school systems are doing right for the purpose of identifying what U.S. schools--at the national, state, and local level--might do differently and better.
Download or read book World Class Manufacturing written by Schonberger and published by Simon and Schuster. This book was released on 2012-12-11 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same methods could be put to work as effectively in U.S. plants.
Download or read book In Pursuit of Quality written by John Seddon and published by Oak Tree Press (Ireland). This book was released on 1997 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Details problems found by firms trying to implement ISO 9000: bureaucracy, unwieldy controls, erroneous management systems; the means has become more important than the end.
Download or read book Performance Measurement for World Class Manufacturing written by Brian H. Maskell and published by CRC Press. This book was released on 1991-07-01 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your company is adopting world class manufacturing techniques, you'll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.
Download or read book Achieving Customer Experience Excellence through a Quality Management System written by Alka Jarvis and published by Quality Press. This book was released on 2016-07-08 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
Download or read book World Class Selling written by Roy E. Chitwood and published by Book Pub Network. This book was released on 2011-05-06 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing for World Class Safety written by J. M. Stewart and published by Wiley-Interscience. This book was released on 2001-11 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Replace anecdotal guesswork with quantitative fact when evaluating safety management Despite the extensive literature on safety, few tools have been available to help managers quantitatively assess the level of safety management and the quality of the safety practices in organizations. In his consulting practice, Dr. Jim Stewart, a former executive at DuPont, developed such a method, crafting a safety survey centering on a comprehensive questionnaire for employees at all levels, that reveals the true level of corporate commitment to safety. Managing for World Class Safety first describes the model of safety management that underpins the questionnaire and then demonstrates how this innovative procedure illuminates critical intangibles like management commitment, the enforcement of rules, worker involvement, and injury investigation. The central part of this book is the description of research at the University of Toronto that applies the questionnaire in comprehensive research at five of the world’s safest companies and five with very poor safety. The questionnaire polled 700 people in the ten companies, "measuring" the level of more than twenty key elements such as: The workers’ perception of the priority given to safety The belief that all injuries can be prevented The extent to which line management takes responsibility/accountability for safety How well safety rules are followed and enforced The frequency and quality of safety meetings The level of recognition to reinforce safety excellence In every element, the contrast between the responses from the very safe companies and those from the companies with poor safety was dramatic, clearly depicting where the former succeed and the latter fail By developing quantitative benchmark data, Stewart reasons that it will be easier to convince reluctant management to undertake the fundamental change necessary for a "step change" in their company performance. Managing for World Class Safety promises a revolutionary new approach to workplace safety improvement for corporate leaders, safety professionals, and regulators.
Download or read book Implementing World Class Manufacturing written by Larry Rubrich and published by . This book was released on 2015-11-11 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Breaking the Constraints to World class Performance written by H. William Dettmer and published by McGraw-Hill Companies. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text explains how to identify and optimize the system contraints that may inhibit an organization's overall performance. It includes examples, success stories and real-life corporation case studies, including: Bethlehem Steel, Ford, GM and America On-Line.
Download or read book World Class Master Scheduling written by Donald H. Sheldon and published by J. Ross Publishing. This book was released on 2006-03-15 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master scheduling is the heartbeat of every manufacturing and distribution process. In fact, there is no more important process within manufacturing. This unique, up-to-date guide explains how to achieve maximum effectiveness of both Lean strategies and Six Sigma in the master scheduling process for world-class results.
