Download or read book The Empathetic Workplace written by Katharine Manning and published by HarperCollins Leadership. This book was released on 2021-02-16 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.

Download or read book Human Resources Guide to Workplace Investigations written by Janice Rubin and published by Canada Law Book. This book was released on 2006-01-01 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Optimistic Workplace written by Shawn Murphy and published by AMACOM. This book was released on 2015-10-28 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: While you can't personally transform the corporate culture, you can influence the workplace climate and create meaningful and lasting change. Supported by the latest research, this eye-opening book argues that our best work is the product of a positive environment. When it comes to work these days, we're expected to do more with less--but is this nose-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate otherwise. So, if pushing everyone harder isn't the path to productivity, what is? Advocating a steward model of management, The Optimistic Workplace reveals how to: Explore personal and organizational purpose--and align them for astonishing results Overcome resistance and skepticism Build camaraderie and deepen loyalty Increase intrinsic motivation Help your team find meaning in their work Identify goals collaboratively and track progress Examples from companies large and small demonstrate how this people-centric focus ignites employee potential, increases innovation, and catapults the organization to new levels of performance. The Optimistic Workplace presents an array of surprisingly simple strategies as well as practical 30-, 60-, and 90-day plans designed to focus your actions and make employee optimism not just a worthy goal--but a real and measurable result.

Download or read book Purpose and Meaning in the Workplace written by American Psychological Association and published by APA Books. This book was released on 2013 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates the crucial question of how meaningful work can be fostered and sustained throughout a range of work environments.

Download or read book Framework for Developing Skill Standards for Workplace Literacy written by Eunice N. Askov and published by DIANE Publishing. This book was released on 1998-02 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adult educators working in workplace literacy & workforce preparation programs need to be aware of the many efforts to define standards for the knowledge, skills, & abilities needed for successful performance in the workplace. This report describes the various efforts related to skill standards & other policy initiatives for those who may not be directly involved in these ongoing efforts. Includes skill descriptions as the framework for workplace literacy skill standards. Contents: background to the occupational skill standards efforts; occupational skill standards; framework for skill standards; discussion & conclusions.

Download or read book The 5 Languages of Appreciation in the Workplace written by Gary Chapman and published by Moody Publishers. This book was released on 2019-01-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.

Download or read book Gen Z Work written by David Stillman and published by HarperCollins. This book was released on 2017-03-21 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: A generations expert and author of When Generations Collide and The M-Factor teams up with his seventeen-year-old son to introduce the next influential demographic group to join the workforce—Generation Z—in this essential study, the first on the subject. They were born between between 1995 and 2012. At 72.8 million strong, Gen Z is about to make its presence known in the workplace in a major way—and employers need to understand the differences that set them apart. They’re radically different than the Millennials, and yet no one seems to be talking about them—until now. This generation has an entirely unique perspective on careers and how to succeed in the workforce. Based on the first national studies of Gen Z’s workplace attitudes; interviews with hundreds of CEOs, celebrities, and thought leaders on generational issues; cutting-edge case studies; and insights from Gen Zers themselves, Gen Z @ Work offers the knowledge today’s leaders need to get ahead of the next gaps in the workplace and how best to recruit, retain, motivate, and manage Gen Zers. Ahead of the curve, Gen Z @ Work is the first comprehensive, serious look at what the next generation of workers looks like, and what that means for the rest of us.

Download or read book The Digital Workplace written by Paul Miller and published by Dog Ear Publishing. This book was released on 2012 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where do you work? We may answer this question with a physical location... but increasingly that is either only a partial truth, impossible to answer or just irrelevant. In this fascinating, highly personal investigation into work, Paul Miller challenges us rethink how and where we work today. Blending his own working career experiences, with those of organizations, Miller says it is the 'digital' in the workplace that now defines and shapes our working lives. Building on compelling stories from well-known organizations, Miller explains in a powerful narrative how every aspect of work is being transformed. This is an essential exploration of modern and future work that we can all relate to personally. Addiction, disappointment, liberation, slavery, speed - 'The Digital Workplace' is a captivating manifesto for work that lingers in the head and the heart. Paul Miller is a technology and social entrepreneur. He is CEO and Founder of the Digital Workplace Forum and the Intranet Benchmarking Forum and has been at the heart of the work and technology revolution for the last decade. He is the host of IBF Live, a monthly intranet media show, and Executive Producer and host of the annual IBF 24, which features 24 hours of the world's best intranets plus thought-provoking discussion on how work is being redesigned through technology. He has been featured in the Wall Street Journal, and wrote the best-selling book Mobilising the Power of What You Know. After an early career as a business journalist and speech writer, he published the influential WAVE magazine in 1990 and established The Empowerment Group in 1992, pioneering new approaches to communication within major organizations. In 1993, he co-founded the Ideas Cafe, a regular innovation event, shaped along social software lines during the early days of the web. Paul was one of the leaders of the innovative 'Fathers and Daughters Weekends'. He lives in London and has two daughters.

Download or read book The Neurodiverse Workplace written by Victoria Honeybourne and published by Jessica Kingsley Publishers. This book was released on 2019-12-19 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Estimates suggest that up to 20% of employees, customers and clients might have a neurodivergent condition - such as dyslexia, autism, Asperger's, ADHD or dyspraxia - yet these individuals often struggle to gain and maintain employment, despite being very capable. This practical, authoritative business guide will help managers and employers support neurodiverse staff, and gives advice on how to ensure workplaces are neuro-friendly. The book demonstrates that neurodiversity is a natural aspect of human variation to be expected and accepted, rather than a deficit to be accommodated. Employer responsibilities are highlighted, including the 2010 Equality Act, and a range of strategies and policies are provided, including recruitment advice and the benefits of neurodiverse employees, along with advice on physical environments, interaction and communication, and working with clients and customers. This book is an ideal resource for all employers wanting to support and empower people with specific needs to help create a more inclusive workplace, benefiting both neurodiverse individuals and the companies employing them.

Download or read book The Great Workplace written by Michael J. Burchell and published by John Wiley & Sons. This book was released on 2010-11-23 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gold Medal Winner, Human Resources and Employee Training, 2012 Axiom Business Book Awards Trust, Pride and Camaraderie—transform your company into a "Great Place to Work" The Great Place to Work Institute develops the annual ranking of the Fortune 100 Best Companies to Work For. In this book, the authors explore the model of a Great Place to Work For-one which fosters employee trust, pride in what they do, and enjoyment in the people they work with. They answer the fundamental question, "What is the business value of creating a great workplace?" and brings the definition of a Great Place to work alive with anecdotes, best practices, and quotes from employees working at the best workplaces in the U.S. Reveals the essential ingredients in and the trends of the best places to work Explores Great Place to Work model developed in 1984 and validated through its enduring resonance in both the United States and in over 40 countries around the world Written by Michael Burchell and Jennifer Robin two Great Place to Work Institute Insiders If you organization is struggling with the challenges of leveraging human capital, discover why some companies have what it takes to be great.

Download or read book Workplace Wellness that Works written by Laura Putnam and published by John Wiley & Sons. This book was released on 2015-06-08 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: A smarter framework for designing more effective workplace wellness programs Workplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational culture, this book shows you how to integrate wellness into your existing employee development strategy in more creative, humane, and effective ways. Based on the latest research and backed by real-world examples and case studies, this guide provides employers with the tools they need to start making a difference in their employees' health and happiness, and promoting an overall culture of well-being throughout the organization. You'll find concrete, actionable advice for tackling the massive obstacle of behavioral change, and learn how to design and implement an approach that can most benefit your organization. Promoting wellness is a good idea. Giving employees the inspiration and tools they need to make changes in their lifestyles is a great idea. But the billion-dollar question is: what do they want, what do they need, and how do we implement programs to help them without causing more harm than good? Workplace Wellness That Works shows you how to assess your organization's needs and craft a plan that actually benefits employees. Build an effective platform for well-being Empower employees to make better choices Design and deliver the strategy that your organization needs Drive quantifiable change through more creative implementation Today's worksite wellness industry represents a miasma of competing trends, making it nearly impossible to come away with tangible solutions for real-world implementation. Harnessing a broader learning and development framework, Workplace Wellness That Works skips the fads and shows you how to design a smarter strategy that truly makes a difference in employees' lives—and your company's bottom line.

Download or read book The Multigenerational Workplace written by Jennifer Abrams and published by Corwin Press. This book was released on 2013-11-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collaboration between professionals of all generations is an essential factor in school success. What do Boomers need from younger generations? What do GenXers and Millennials have to offer Boomers? Each generation wants to contribute and to feel empowered. The youngest generation wants an equal voice; Boomers want to leave a legacy; GenXers want to make a difference. This book, based on a very popular workshop that Abrams has presented across the U.S. and Canada, will address how all educators can look through a generational filter to be more effective communicators, teachers and administrators; to help retain those who may be more easily frustrated at their lack of immediate success; and to plan for succession by future generations of leaders. Concrete tools are key elements of the book, helping readers to define the generations and their needs, to identify themselves on the continuum, and to plan ways to bridge generational differences.

Download or read book The Vibrant Workplace written by Paul E. White and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: It happens all the time: a leader reads a book or goes to a conference and learns great new ideas for their organization. But when they try to implement changes, nothing budges. Why? It's because work cultures are deeply rooted. Paul White knows this, and it's why he wrote The Vibrant Workplace: to give workplace leaders a thorough understanding of the most common obstaclesto change, plus the skills to overcome them. Pairing real-life examples with professional advice and research, White offers a guide to uprooting negativity and cultivating authentic appreciation and resiliency in the workplace. Any workplace can be healthy. It just takes knowledge of the issues and skills to navigate them, which is exactly what this book provides. Readers will be equipped to successfully overhaul their workplace environment and infuse it with authentic appreciation.

Download or read book The Great Mental Models Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

Download or read book The Power of Habit by Charles Duhigg Summary Analysis written by Elite Summaries and published by Elite Summaries. This book was released on with total page 1 pages. Available in PDF, EPUB and Kindle. Book excerpt: Detailed summary and analysis of The Power of Habit.

Download or read book The Mindful Workplace written by Michael Chaskalson and published by John Wiley & Sons. This book was released on 2011-08-31 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a practical and theoretical guide to the benefits of Mindfulness-Based Stress Reduction (MBSR) in the workplace, describing the latest neuroscience research into the effects of mindfulness training and detailing an eight-week mindfulness training course. Provides techniques which allow people in organizations to listen more attentively, communicate more clearly, manage stress and foster strong relationships Includes a complete eight-week mindfulness training course, specifically customized for workplace settings, along with further reading and training resources Written by a mindfulness expert and leading corporate trainer

Download or read book Workplace Well being written by Arla Day and published by John Wiley & Sons. This book was released on 2014-04-30 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace Wellbeing is a complete guide to understanding and implementing the principles of a psychologically healthy workplace for psychologists and other practitioners. Grounded in the latest theory and research yet filled with plenty of case studies and proven techniques Introduces the core components of psychologically healthy workplaces, including health and safety, leadership, employee involvement, development, recognition, work-life balance, culture and communication Addresses important issues such as the role of unions, the importance of leadership, healthy workplaces in small businesses, respectful workplace cultures, and corporate social responsibility Discusses factors that influence the physical safety of employees, as well as their physical and psychological health Brings together stellar scholars from around the world, including the US, Canada, Europe, Israel, and Australia