Download or read book Why is Everyone Smiling written by Paul Spiegelman and published by BrownBooks.ORM. This book was released on 2012-10-15 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: A call center company CEO shares how businesses of all sizes can repeat his success by focusing on employee loyalty—and not outsourcing. How many small businesses have a full-time coworker whose official title is “Queen of Fun and Laughter?” How many have a CEO and COO who dress in matador outfits for a company holiday video version of Dancing with the Stars? Beryl is a “Top Small Workplace” because of one thing—its focus on people. Visitors report they feel the “vibe” when they walk in the door. As a call center company, a business normally known for high turnover, low morale, and a boiler room environment, Beryl created a special culture resulting in low attrition, high customer loyalty, and profits reinvested in coworkers. What Beryl does behind the scenes to take care of the needs of its internal family sets it apart. It operates with a real spirit of camaraderie; the loyalty of team members at every level; a leadership team that operates with a true servant mindset; and a CEO, Paul Spiegelman, who believes that everyone deserves a chance to feel important. He rewards people frequently, respects their efforts and opinions, and informs them of everything that impacts them. “Paul drills right to the core of the solution…focusing on people, building a culture of customer satisfaction from the top down, and empowering employees to do the right thing. What really drives business is the human touch, and Paul has the touch.” —James D. Power IV, Executive Vice President, J. D. Power and Associates, co-author of Satisfaction: How Every Great Company Listens to the Voice of the Customer“/B>
Download or read book Always Smiling written by Georgia Toffolo and published by Hachette UK. This book was released on 2018-09-06 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: For fans of Made in Chelsea, I'm a Celeb and Celebs Go Dating, ALWAYS SMILING is the first book from the nation's favourite reality TV star Toff! Everyone loves Toff and she has come a long way since bursting onto our screens on E4's Made in Chelsea in 2014. As the runaway winner of I'm a Celebrity Get Me Out of Here 2017 - and now returning to the jungle in 2023 - Toff surprised us all, not least herself, with her positive, happy-go-lucky attitude and kindness to others, no matter what challenge came her way in the jungle. In ALWAYS SMILING, Toff is here to share her experiences, some funny, some sad, some that make her cringe with embarrassment. So whether it is friendships, family dramas, heartbreak and relationships, or how she coped with living her life in front of millions of viewers of Made in Chelsea, Toff reveals how she has learnt to keep a smile on her face, whatever life throws at her. Told with her trademark honesty, humour and endless sense of fun, ALWAYS SMILING is a must-have for any fan.
Download or read book Who is Smiling written by Yusuke Yonezu and published by National Geographic Books. This book was released on 2016-05-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get ready for a smile and a laugh! The master of board books, Yusuke Yonetzu, creates a guessing game that delivers a delightful surprise and a smiling face on every page. Babies and toddlers will be delighted to see how simple shapes can turn into so many animals—this colorful, high contrast board book will become a favorite that young children want to read over and over again. A bright green frog, a friendly pink bunny, and a happy, spotted puppy are all waiting to be discovered on the pages of this exciting book.
Download or read book We Are All So Good at Smiling written by Amber McBride and published by Feiwel & Friends. This book was released on 2023-01-10 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: They Both Die at the End meets The Bell Jar in this haunting, beautiful young adult novel-in-verse about clinical depression and healing from trauma, from National Book Award Finalist Amber McBride. Whimsy is back in the hospital for treatment of clinical depression. When she meets a boy named Faerry, she recognizes they both have magic in the marrow of their bones. And when Faerry and his family move to the same street, the two start to realize that their lifelines may have twined and untwined many times before. They are both terrified of the forest at the end of Marsh Creek Lane. The Forest whispers to Whimsy. The Forest might hold the answers to the part of Faerry he feels is missing. They discover the Forest holds monsters, fairy tales, and pain that they have both been running from for 11 years.
Download or read book Smiling Success written by Steve Thompson and published by . This book was released on 2013-05-24 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why are we obsessed with great teeth but don't always smile? Why do surveys show success in life, in business, in sales and in relationships go better with a smile but so few smile? What this book does is give you reasons to smile, not a series of "you shoulds" but story after story showing the impact of smiles. This book also includes concrete results of surveys about smiling success where people that smile: Live healthier lives Land better jobs Are more successful on the job Are more fun to be around Close more sales Attract friends easier Stop arguments in their tracks Attract more attention from the opposite sex Have more successful relationships Live longer Enjoy life more The big surprise is you don't have to have perfect teeth to gain all of these benefits. But you do have to do one thing...check inside for what that is."
Download or read book Satisfaction written by Chris Denove and published by Penguin. This book was released on 2007-06-26 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company's senior executives, Chris Denove and James D. Power IV, unlock the vault on decades of closely guarded research data?and insights previously available only to the firm's clients. This is the first book that really explains how great companies like Lexus, UPS, JetBlue, and Enterprise Rent-A-Car get it right, delivering consistently high customer satisfaction and translating it into profitable growth. It will teach you, for instance, how to: -Understand the financial link between satisfaction and profits -Turn customers who are simply ?satisfied? into vocal advocates - Empower frontline employees to do the right thing - Use problem resolution as an opportunity to make new fans Satisfaction offers advice for companies large or small, for product manufacturers, service providers, and retailers alike. It delivers not just a stockpile of customer research, but a road map to developing specific policies and processes. It also tells fascinating stories of companies that don't just talk the talk, but walk the walk every day—and of other companies that ignored the voice of the customer, with dire consequences.
Download or read book A Fine Dessert Four Centuries Four Families One Delicious Treat written by Emily Jenkins and published by Schwartz & Wade. This book was released on 2015-01-27 with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Best Illustrated Book From highly acclaimed author Jenkins and Caldecott Medal–winning illustrator Blackall comes a fascinating picture book in which four families, in four different cities, over four centuries, make the same delicious dessert: blackberry fool. This richly detailed book ingeniously shows how food, technology, and even families have changed throughout American history. In 1710, a girl and her mother in Lyme, England, prepare a blackberry fool, picking wild blackberries and beating cream from their cow with a bundle of twigs. The same dessert is prepared by an enslaved girl and her mother in 1810 in Charleston, South Carolina; by a mother and daughter in 1910 in Boston; and finally by a boy and his father in present-day San Diego. Kids and parents alike will delight in discovering the differences in daily life over the course of four centuries. Includes a recipe for blackberry fool and notes from the author and illustrator about their research.
Download or read book Everyone is smiling around you written by Anushree Chatterjee and published by OrangeBooks Publication. This book was released on 2024-09-07 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Everyone is smiling around you!" is a collection of short stories that takes the reader to navigate different emotions of our lives. Each story is unique and revolves around the main character. Be it, the emotional vulnerabilities of Subodh or heartfelt resilience of Iqbal to keep silent amidst war, these fictional individuals tell us about a real world that is ruthlessly callous towards a man, who's forbidden to express sorrow in the most mind-numbing and dreary situations of life. On the other hand, the readers will also witness strong women figures like Aakriti and Anusha, sailing through love, loss and friendship in the present times. These beautiful souls will help you to reflect upon the unpredictability of life. You may have something that's inseparable from you, but, the next moment you are compelled to live when it's gone. That friction makes us feel, what life is all about.
Download or read book Smiling written by Gwyneth Swain and published by Zero to Ten. This book was released on 2006-08 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through colour photographs, the 'Small World' series illustrates how people are the same and how people differ around the world. With simple rhyming text, the series focuses on the everyday lives and activities of children.
Download or read book Smiling in the Darkness written by Adelaide Freitas and published by Bellis Azorica. This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many people of Portuguese descent take pride in claiming that the word saudade is untranslatable. In reality, we come close with a melding of bittersweet nostalgia, bone--deep longing, and an endless yearning for what one can never have again--or indeed may never have had. Adelaide Freitas dipped her pen in saudade to tell of family separation and bonds that never loosen. In her authentic Azorean voice, she recounts the immigrant experience and centrifugal impulses that force people apart in spite of their desperation to cling to one another. In their sensitive rendering, the translators have captured the nuances of Freitas's novel Smiling in the Darkness, with special care for those who have her native language in their heritage and heartfelt saudade for its loss.
Download or read book Start with Why written by Simon Sinek and published by Penguin. This book was released on 2011-12-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.
Download or read book The Smiling Man written by Joseph Knox and published by Crown. This book was released on 2019-01-22 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the acclaimed author of Sirens, damaged Detective Aidan Waits returns in a mind-bending new thriller that will have everyone asking “Who is the Smiling Man?” Aidan Waits is back on the night shift, the Manchester PD dumping ground for those too screwed-up for more glamorous work. But the monotony of petty crimes and lonesome nights is shattered when he and his partner are called to investigate a break-in The Palace, an immense, empty hotel in the center of the city. There they find the body of a man. He is dead. The tags have been cut from his clothes, his teeth have been filed down, and even his fingertips have been replaced… And he is smiling. But as Waits begins to unravel the mystery of the smiling man, he becomes a target. Someone wants very badly to make this case disappear, and as their threats escalate, Aidan realizes that the answers may lie not only with the wealthy families and organized criminals connected to the Palace, but with a far greater evil from his own past. To discover the smiling man’s identity, he must finally confront his own.
Download or read book Smiling Through Tears written by Pamela Freyd and published by . This book was released on 1998 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cartoonists have captured the culture of the nineties. From codependency to adult children to New Age beliefs, American society has proven fertile ground for the growth of the recovered memory movement. Using cartoons as a common thread, Smiling Through Tears is a unique nonfiction book that employs humor to tackle a painful & controversial issue, guiding the reader through a complex web of psychological & social elements that have nurtured one of the nations' most bizarrre moral panics of this century. The public's awareness & perception of the underlying causes of False Memory Syndrome became evident through the parody & satire of one of America's beloved mediums - cartooning. Through the use of mind-altering techniques, misguided therapists have contributed to the devastating damage inflicted upon tens of thousands of families. Smiling Through Tears offers a light & insightful perspective on this psychological drama.
Download or read book The Smile Revolution written by Colin Jones CBE and published by OUP Oxford. This book was released on 2014-09-25 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: You could be forgiven for thinking that the smile has no history; it has always been the same. However, just as different cultures in our own day have different rules about smiling, so did different societies in the past. In fact, amazing as it might seem, it was only in late eighteenth century France that western civilization discovered the art of the smile. In the 'Old Regime of Teeth' which prevailed in western Europe until then, smiling was quite literally frowned upon. Individuals were fatalistic about tooth loss, and their open mouths would often have been visually repulsive. Rules of conduct dating back to Antiquity disapproved of the opening of the mouth to express feelings in most social situations. Open and unrestrained smiling was associated with the impolite lower orders. In late eighteenth-century Paris, however, these age-old conventions changed, reflecting broader transformations in the way people expressed their feelings. This allowed the emergence of the modern smile par excellence: the open-mouthed smile which, while highlighting physical beauty and expressing individual identity, revealed white teeth. It was a transformation linked to changing patterns of politeness, new ideals of sensibility, shifts in styles of self-presentation - and, not least, the emergence of scientific dentistry. These changes seemed to usher in a revolution, a revolution in smiling. Yet if the French revolutionaries initially went about their business with a smile on their faces, the Reign of Terror soon wiped it off. Only in the twentieth century would the white-tooth smile re-emerge as an accepted model of self-presentation. In this entertaining, absorbing, and highly original work of cultural history, Colin Jones ranges from the history of art, literature, and culture to the history of science, medicine, and dentistry, to tell a unique and untold story about a facial expression at the heart of western civilization.
Download or read book The Book of Smiles written by Cindy Cashman and published by Andrews McMeel Publishing. This book was released on 2003 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever noticed how an unexpected smile can turn your whole day around? Maybe you woke up on the wrong side of the bed, and you find yourself grousing through the day, when a smile from a stranger catches you by surprise and makes you smile right back. Suddenly your mood lifts, your spirits brighten, and now you have a smile to give to someone else. Smiles are nature's little shots of happiness, a "to-go bag" of friendship, and the international expression of hope in mankind.The Book of Smiles captures a diverse display of smiles: smiles in photos, smiles in art, kid smiles, grown-up smiles, smiles from the animal kingdom, toothy grins, sly smiles, smiles that will melt your heart. Quotations, poems, and famous sayings about smiles all testify to the contagious nature of the easiest facial expression to make.As a self-purchase to remind yourself to share your own beautiful smile or as a gift to your friends to bring a smile to their faces, The Book of Smiles delivers a smile to everyone who reads it. It has been said that "You're never fully dressed without a smile." The Book of Smiles will complete your ensemble perfectly.
Download or read book Why Aren t You Smiling written by Alvin Orloff and published by Manic D Press. This book was released on 2011-10-25 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: When 14-year-old Leonard decides to quit being a Dweeb and instead joins the Burnouts, his “good boy” persona is abandoned as he embarks on a comically painful journey of self-discovery through an unconventional friendship with Rick, an older Jesus-freak barefoot hippie. Growing up in the 1970s has never before been portrayed with such delightful ludicrousness and heartrending tenderness.
Download or read book Waggish written by Grace Chon and published by National Geographic Books. This book was released on 2017-10-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: To be "waggish" is to be playful and mischievous—the very definition of these adorable dogs and the things they (might) think about us There's no mistaking a happy dog. The wagging tail, the eager eyes, the smile that's impossible to fake. A happy dog radiates pure joy. Yet the mystery remains: What's really going on behind those waggish grins? Are our dogs laughing with us? At us? Are they operating at a higher stage of enlightenment . . . or just buttering us up before we discover the tiny, torn remnants of burrito wrapper suspiciously dotting the hallway? In Waggish, the infinite expressions of happy dogs are captured in an amazing series of photographs by renowned animal photographer Grace Chon, whose images have made her the go-to pet photographer of Hollywood’s top celebrities. As for what these dogs are really thinking, writer Melanie Monteiro expertly channels their innermost thoughts, pairing each photo with a caption such as, “If loving tennis balls is wrong, I don’t want to be right” and “You know, we’ll both get outside a lot quicker if you just forget the pants.” Waggish is the perfect gift for every dog lover.
