Download or read book 35 Dumb Things Well Intended People Say written by Maura Cullen and published by Wordclay. This book was released on 2008 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: EVEN WELL-INTENDED PEOPLE CAN CAUSE HARM Have you ever heard yourself or someone else say: ""Some of my best friends are... (Black, White, Asian, etc.)""? ""I don't think of you as... (Gay, Disabled, Jewish, etc.)""? ""I don't see color, I'm colorblind""? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you've ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart. A POWERFUL DIVERSITY TRAINING TOOL FROM ONE OF THE MOST RESPECTED DIVERSITY TRAINERS.
Download or read book Zingerman s Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
Download or read book Verity written by Colleen Hoover and published by Grand Central Publishing. This book was released on 2021-10-05 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whose truth is the lie? Stay up all night reading the sensational psychological thriller that has readers obsessed, from the #1 New York Times bestselling author of Too Late and It Ends With Us. #1 New York Times Bestseller · USA Today Bestseller · Globe and Mail Bestseller · Publishers Weekly Bestseller Lowen Ashleigh is a struggling writer on the brink of financial ruin when she accepts the job offer of a lifetime. Jeremy Crawford, husband of bestselling author Verity Crawford, has hired Lowen to complete the remaining books in a successful series his injured wife is unable to finish. Lowen arrives at the Crawford home, ready to sort through years of Verity’s notes and outlines, hoping to find enough material to get her started. What Lowen doesn’t expect to uncover in the chaotic office is an unfinished autobiography Verity never intended for anyone to read. Page after page of bone-chilling admissions, including Verity's recollection of the night her family was forever altered. Lowen decides to keep the manuscript hidden from Jeremy, knowing its contents could devastate the already grieving father. But as Lowen’s feelings for Jeremy begin to intensify, she recognizes all the ways she could benefit if he were to read his wife’s words. After all, no matter how devoted Jeremy is to his injured wife, a truth this horrifying would make it impossible for him to continue loving her.
Download or read book If I Ran the Zoo written by Dr. Seuss and published by Random House Books for Young Readers. This book was released on 1950 with total page 63 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gerald tells of the very unusual animals he would add to the zoo, if he were in charge.
Download or read book How the News Makes Us Dumb written by C. John Sommerville and published by InterVarsity Press. This book was released on 2009-09-20 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: We who live at the end of the twentieth century are better informed--and more quickly informed--than any people in history. So why do we also seem more confused, divided and foolish than ever before? Some pundits criticize the news media for political bias. Other analysts worry that up-to-the-minute news reports on radio and television oversimplify complex realities. Still more critics point out that today's reporters can't possibly be experts on the wide variety of subjects they cover. Historian C. John Sommerville thinks the problem with news is more basic. Focusing his critique on the news at its best, he concludes that even at its best it is beyond repair. Sommerville argues that news began to make us dumber when we insisted on having it daily. Now millions of column inches and airtime hours must be filled with information--every day, every hour, every minute. The news, Sommerville says, becomes the driving force for much of our public culture. News schedules turn politics into a perpetual campaign. News packaging influences the timing, content and perception of government initiatives. News frenzies make a superstition out of scientific and medical research. News polls and statistics create opinion as much as they gauge it. Lost in the tidal wave of information is our ability to discern truly significant news--and our ability to recognize and participate in true community. This eye-opening book is for everyone dissatisfied with the state of the news media, but especially for those who think the news really informs them about and connects them with the real world. Read it and you may never again know the tyranny of the daily newspaper or the nightly news broadcast.
Download or read book Blind Spots written by Madeleine L. Van Hecke and published by Prometheus Books. This book was released on 2009-12-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Psychologist Van Hecke argues that much of what we label stupidity can better be explained as blind spots. Full of funny, poignant stories about human foibles, "Blind Spots" offers many insights for improving our social and political lives.
Download or read book What s Shakin written by John Brissette and published by iUniverse. This book was released on 2007-03 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is not impossible to find something humorous about a disease as devastating as Parkinson's. What's Shakin' is not a book about Parkinson's disease, however it is a book about a man who has Parkinson's and the hilarious situations he has fallen into as a result of this disease. The book also has a serious side to it and will offer hope and inspiration to anyone who has had tragedy touch their lives. What's Shakin' is fresh and inspirational. The author's life experiences offer optimism and encouragement to others regardless of what misfortunes they may face.
Download or read book Stupid Things I Won t Do When I Get Old written by Steven Petrow and published by Citadel. This book was released on 2021-06-29 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: For fans of David Sedaris and Nora Ephron, a humorous, irreverent, and poignant look at the gifts, stereotypes, and inevitable challenges of aging, based on award-winning journalist Steven Petrow's wildly popular New York Times essay, "Things I'll Do Differently When I Get Old." Soon after his 50th birthday, Petrow began assembling a list of “things I won’t do when I get old”—mostly a catalog of all the things he thought his then 70-something year old parents were doing wrong. That list, which included “You won’t have to shout at me that I’m deaf,” and “I won’t blame the family dog for my incontinence,” became the basis of this rousing collection of do’s and don’ts, wills and won’ts that is equal parts hilarious, honest, and practical. The fact is, we don’t want to age the way previous generations did. “Old people” hoard. They bore relatives—and strangers alike—with tales of their aches and pains. They insist on driving long after they’ve become a danger to others (and themselves). They eat dinner at 4pm. They swear they don’t need a cane or walker (and guess what happens next). They never, ever apologize. But there is another way... In Stupid Things I Won’t Do When I Get Old, Petrow candidly addresses the fears, frustrations, and stereotypes that accompany aging. He offers a blueprint for the new old age, and an understanding that aging and illness are not the same. As he writes, “I meant the list to serve as a pointed reminder—to me—to make different choices when I eventually cross the threshold to ‘old.’” Getting older is a privilege. This essential guide reveals how to do it with grace, wisdom, humor, and hope. And without hoarding. Praise for Stupid Things I Won't Do When I Get Old: “Unbelievably witty and relatable, I alternated bursting into laughter and placing my hand over my face in horror thinking, Oh my God, is that me? I often say, at this age we have something young people can never have…wisdom. My dear friend, Steven Petrow, has wisdom to share in this honest, funny, wry guide to keep us young at heart, without desperately hanging onto our youth. I am buying this book for all of my friends!” —Suzanne Somers, New York Times bestselling author of A New Way to Age “Stupid Things I Won’t Do When I Get Old is an irreverent, funny, honest look at aging and all the things we take for granted as normal parts of aging. They don’t need to be. If you struggle with getting older and want to find a fresh perspective on lessons learned about what NOT to do as we age, and what TO do to stay young in heart, spirit, mind and body, read this book.” —Mark Hyman, MD, #1 New York Times bestseller author of The Blood Sugar Solution 10-Day Detox Diet, and Head of Strategy and Innovation at the Cleveland Clinic Center for Functional Medicine. “Steven Petrow resolved to do things differently than his parents had when he gets old because he wished they’d been able to enjoy life more. His solution? He created a list! In this book, he shares the secrets to living a full life regardless of our age. It's all about the decisions we make every day. My advice in a nutshell: Read this book and keep it handy.” —“Dear Abby” (Jeanne Phillips), nationally syndicated advice columnist “It’s never too early to imagine what your life will look like as you age. And as I once wrote, ‘We are not hostages to our fate.’ Petrow’s book will help you plan, think, and redefine what it means to get older—and even laugh while doing it.” —Andrew Weil, MD, New York Times bestselling author of Spontaneous Healing and Healthy Aging: A Lifelong Guide to Your Well-Being “Steven Petrow not only has a great attitude about life, he is wise about how to live it. Like me, he says we should embrace our one life 100% and not let a number—our age—get in the way of anything! Steven’s book will help you rethink the word “aging” and approach this next chapter with a positive and proactive attitude. Plus, this book is fun!” —Denise Austin, renowned fitness expert, author, and columnist “Steven’s writing feels like sitting with a friend—one who is unusually gracious, warm and frank.” —Carolyn Hax, author of the nationally syndicated advice column, Carolyn Hax Praise for Steven Petrow: "Steven Petrow's Complete Gay & Lesbian Manners helps gays and straights navigate the subtleties of the same-sex world." —People "Move over, Emily Post! When it comes to etiquette for members of the gay, lesbian, bisexual and transgender community—as well as their straight friends, family members and coworkers--author and journalist Steven Petrow is the authority." —TIME "What could've easily become a novelty book has emerged as an exhaustively researched, essential resource thanks to advice columnist and etiquette expert Steven Petrow." —The Advocate "From having kids to planning funerals, Steven Petrow's Complete Gay & Lesbian Manners has most facets of gay life covered. Ms. Post would approve." —Entertainment Weekly "An indispensable refresher course...on what's proper in modern...life." —Kirkus Reviews
Download or read book Cupidity written by Hayley DiMarco and published by Tyndale House Publishers, Inc.. This book was released on 2014-10-17 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: You’re a smart person. You really are. Most of the time. So why are you having such trouble making sense of your love life? Whether you’re single and wondering where your “one” could be hiding; head over heels in a new relationship and vowing that this time it’ll work; or finding that married life isn’t the thrilling adventure you’d once anticipated . . . you might be surprised to discover that the answer lies in your own ‘Cupidity’—stupid love. In this book, popular authors Hayley and Michael DiMarco identify 50 of the most common acts of Cupidity, ways to avoid them and learn from them, and some surprising things God has to say about relationships. With the help of their inside information, smart, successful love can be just around the corner.
Download or read book The Dumb Things Smart People Do with Their Money written by Jill Schlesinger and published by Ballantine Books. This book was released on 2020-02-04 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: You’re smart. So don’t be dumb about money. Pinpoint your biggest money blind spots and take control of your finances with these tools from CBS News Business Analyst and host of the nationally syndicated radio show Jill on Money, Jill Schlesinger. “A must-read . . . This straightforward and pleasingly opinionated book may persuade more of us to think about financial planning.”—Financial Times Hey you . . . you saw the title. You get the deal. You’re smart. You’ve made a few dollars. You’ve done what the financial books and websites tell you to do. So why isn’t it working? Maybe emotions and expectations are getting in the way of good sense—or you’re paying attention to the wrong people. If you’ve started counting your lattes, for god’s sake, just stop. Read this book instead. After decades of working as a Wall Street trader, investment adviser, and money expert for CBS News, Jill Schlesinger reveals thirteen costly mistakes you may be making right now with your money. Drawing on personal stories and a hefty dose of humor, Schlesinger argues that even the brightest people can behave like financial dumb-asses because of emotional blind spots. So if you’ve saved for college for your kids before saving for retirement, or you’ve avoided drafting a will, this is the book for you. By following Schlesinger’s rules about retirement, college financing, insurance, real estate, and more, you can save money and avoid countless sleepless nights. It could be the smartest investment you make all year. Praise for The Dumb Things Smart People Do with Their Money “Common sense is not always common, especially when it comes to managing your money. Consider Jill Schlesinger’s book your guide to all the things you should know about money but were never taught. After reading it, you’ll be smarter, wiser, and maybe even wealthier.”—Chris Guillebeau, author of Side Hustle and The $100 Startup “A must-read, whether you’re digging yourself out of a financial hole or stacking up savings for the future, The Dumb Things Smart People Do with Their Money is a personal finance gold mine loaded with smart financial nuggets delivered in Schlesinger’s straight-talking, judgment-free style.”—Beth Kobliner, author of Make Your Kid a Money Genius (Even If You’re Not) and Get a Financial Life
Download or read book Ten Stupid Things Men Do to Mess Up Their Lives written by Laura Schlessinger and published by Dr. Laura Schlessinger. This book was released on 2002-12-03 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: For every woman who wants to know what her man is thinking. Internationally syndicated radio superhost and columnist, controversial psycho-therapist, and author of the break-out New York Times bestsellers How Could You Do That?! and Ten Stupid Things Women Do to Mess Up Their Lives, Dr. Laura Schlessinger is back with Ten Stupid Things Men Do to Mess Up Their Lives. In ten vital, compelling chapters, Dr. Laura speaks her mind on: Stupid Chivalry By getting involved with the wrong woman (weak, flaky, damaged, needy, desperate, stupid, untrustworthy, immature, etc.) you think that your love will save/transform her. Stupid Independence Unwilling to admit "need" for bonding and intimacy, you hide in excesses of work, play, drink, drugs, porn, and meaningless sex. Stupid Ambition Unable to comfortably and proudly accept your inherent importance to society and family as husband and father, you bow to the false idols of money, toys, power, and status. Stupid Strength Uncomfortable with feeling weak, vulnerable, useless, powerless, or rejected, you use intimidation, force, or passive-aggressiveness to regain control. Stupid Sex Taking an attraction, opportunity, or erection as a "sign," you measure your masculinity and power by sexual conquests, infidelities, and orgasms. Stupid Matrimony Lacking a mature sense of the purpose, meaning, or value of marriage, you realize too late you've gone down the aisle with the wrong woman for the wrong reasons and feel helpless to "fix it." Stupid Husbanding Thinking that marriage is the honorable discharge from loving courtship, you continue to live as though you were single and your "mommy-wife" will take care of everything else. Stupid Parenting Believing that only women/mothers nurture children, you withdraw from hands-on parenting to assert your masculine importance, missing out on the true "soul food" of a child's hug. Stupid Boyishness Having not yet worked out a comfortable emotional and social understanding with your mother, you form relationships with women that become geared to avenge, resolve, or protect you from your ties to Mommy. Stupid Machismo Understanding the true and meaningful difference between being male and a man, you can become a man.
Download or read book Talking Back written by bell hooks and published by Between the Lines(CA). This book was released on 1989 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An investigation of feminist theory written in an accessible style and grounded in personal testimony, this volume includes chapters on feminist scholarship, feminism and militarism, homophobia in Black communities, self-recovery, violence in intimate relationships, overcoming white supremacy, and class and education.
Download or read book Thrilled to Death written by Archibald D. Hart and published by Thomas Nelson. This book was released on 2007-09-30 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fascinating exploration of the profound loss of pleasure in our daily lives and the seven steps for restoring it. Pleasure. We know what it feels like and many of us spend our days trying to experience it. But can too much pleasure actually be bad for us? Yes, says Dr. Archibald Hart, clinical psychologist and expert in behavorial psychology. Backed by recent brain-imaging research, Dr. Hart shares that to some extent, our pursuit of extreme and overstimulating thrills hijacks our pleasure system and robs us of our ability to experience pleasure in simple things. We are literally being thrilled to death. In this insightful book, Dr. Hart explores the stark rise in a phenomenon known as anhedonia, an inability to experience pleasure or happiness. Previously linked only to serious emotional disorders, anhedonia is now seen as a contributing factor in depression (specifically nonsadness depression) and in the growing number of people who complain of profound boredom. This emotional numbness and loss of joy are results of the overuse of our brain's pleasure circuits. In Thrilled to Death, Dr. Hart explains the processes of the brain's pleasure center, the damaging trends of overindulgence and overstimulation, the signs and problems of anhedonia, and the seven important steps we must take to recover our wonderful joy in living.
Download or read book The Dumbest Generation written by Mark Bauerlein and published by Penguin. This book was released on 2008-05-15 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This shocking, surprisingly entertaining romp into the intellectual nether regions of today's underthirty set reveals the disturbing and, ultimately, incontrovertible truth: cyberculture is turning us into a society of know-nothings. The Dumbest Generation is a dire report on the intellectual life of young adults and a timely warning of its impact on American democracy and culture. For decades, concern has been brewing about the dumbed-down popular culture available to young people and the impact it has on their futures. But at the dawn of the digital age, many thought they saw an answer: the internet, email, blogs, and interactive and hyper-realistic video games promised to yield a generation of sharper, more aware, and intellectually sophisticated children. The terms “information superhighway” and “knowledge economy” entered the lexicon, and we assumed that teens would use their knowledge and understanding of technology to set themselves apart as the vanguards of this new digital era. That was the promise. But the enlightenment didn’t happen. The technology that was supposed to make young adults more aware, diversify their tastes, and improve their verbal skills has had the opposite effect. According to recent reports from the National Endowment for the Arts, most young people in the United States do not read literature, visit museums, or vote. They cannot explain basic scientific methods, recount basic American history, name their local political representatives, or locate Iraq or Israel on a map. The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes Our Future is a startling examination of the intellectual life of young adults and a timely warning of its impact on American culture and democracy. Over the last few decades, how we view adolescence itself has changed, growing from a pitstop on the road to adulthood to its own space in society, wholly separate from adult life. This change in adolescent culture has gone hand in hand with an insidious infantilization of our culture at large; as adolescents continue to disengage from the adult world, they have built their own, acquiring more spending money, steering classrooms and culture towards their own needs and interests, and now using the technology once promoted as the greatest hope for their futures to indulge in diversions, from MySpace to multiplayer video games, 24/7. Can a nation continue to enjoy political and economic predominance if its citizens refuse to grow up? Drawing upon exhaustive research, personal anecdotes, and historical and social analysis, The Dumbest Generation presents a portrait of the young American mind at this critical juncture, and lays out a compelling vision of how we might address its deficiencies. The Dumbest Generation pulls no punches as it reveals the true cost of the digital age—and our last chance to fix it.
Download or read book Welcome to Everytown written by Julian Baggini and published by Granta Publications. This book was released on 2013-07-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study of an ordinary town in Northern England is “a thoughtful, sympathetic portrait of white working-class life…essential reading” (Guardian). What do the English think? Every country has a dominant set of beliefs and attitudes concerning everything from how to live a good life, how we should organize society, and the roles of the sexes. Yet despite many attempts to define England’s national character, what might be called the nation's philosophy has remained largely unexamined until now. Philosopher Julian Baggini pinpointed postcode S66 on the outskirts of Rotherham as England in microcosm—an area that reflected most accurately the full range of the nation's inhabitants, its most typical mix of urban and rural, old and young, married and single. He then spent six months living there, immersing himself in this typical English Everytown, in order to get to know the mind of a people. It sees the world as full of patterns and order, a view manifest in its enjoyment of gambling. It has a functional, puritanical streak, evident in its notoriously bad cuisine. In the English mind, men should be men and women should be women (but it's not sure what children should be). Sympathetic but critical, serious yet witty, Baggini's account of the English as represented by this particular spot on its map is both a portrait of its people and a personal story about being an alien in your own land. “Baggini turns out to be a sensitive observer who takes people and places on their own terms. He is also good at examining his own prejudices and fears.”—Independent “An insightful and often amusing investigation of what it means to be English.”—London Review of Books
Download or read book Sometimes I Lie written by Alice Feeney and published by Flatiron Books. This book was released on 2018-03-13 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: My name is Amber Reynolds. There are three things you should know about me: 1. I’m in a coma. 2. My husband doesn’t love me anymore. 3. Sometimes I lie. Amber wakes up in a hospital. She can’t move. She can’t speak. She can’t open her eyes. She can hear everyone around her, but they have no idea. Amber doesn’t remember what happened, but she has a suspicion her husband had something to do with it. Alternating between her paralyzed present, the week before her accident, and a series of childhood diaries from twenty years ago, this brilliant psychological thriller asks: Is something really a lie if you believe it's the truth?
Download or read book Happy to Do It written by Randy Draper and published by . This book was released on 2010-12-06 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Happy To Do It!" is an encouraging pep-talk, an informative discourse, a 'you-can-do-it!' motivational seminar, and a convicting Sunday morning service all rolled into a collection of stories and lessons intended to inspire Christians to see past the stack of bills, the broken dishwasher, the demanding boss, or whatever hindrances that may be standing in the way of their realizing and embracing the blessed life that Christ so desperately wants for his followers. "Happy To Do It!" is just as suitable for the life-long believer in need of a motivating reminder of God's infinite wisdom for our lives as it is for a new Christian discovering what it means to truly rely upon the Lord regardless of our circumstances. For believers old and new, "Happy To Do It!" is an encouraging and uplifting reminder that our guaranteed acceptance into Heaven does not necessarily bring with it a problem-free pass for the rest of our lives, but that reliance upon and steadfast belief in the words of Scripture will see us through and make our days this side of heaven more enjoyable, more fruitful, and ultimately, more Christ-honoring.
