Download or read book VoIP Deployment For Dummies written by Stephen P. Olejniczak and published by John Wiley & Sons. This book was released on 2009-01-06 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation! Here’s how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You’ll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy. Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization Compare and comprehend hardware and software choices Discover the options for touch tones and faxing via VoIP systems Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures Manage latency, jitter, and flap, and take advantage of Wireshark Find out what to expect when your system goes live Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummies provides the know-how you need. You’ll be able to implement your system and manage any issues proactively, which is sure to look good to your boss!
Download or read book Unified Communications For Dummies written by Tony Bradley and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.
Download or read book VoIP written by Samrat Ganguly and published by John Wiley & Sons. This book was released on 2008-04-30 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand how new network technologies impact VoIP! Voice over Internet Protocol (VoIP) is revolutionizing the way people communicate – both in the corporate world and in personal life. The enormous success of VoIP has led to its adoption in a wide range of networking technologies. Each network technology has its unique features and poses distinct challenges for the performance of VoIP. VoIP: Wireless, P2P and New Enterprise Voice over IPdescribes the issues arising in the deployment of VoIP in an emerging heterogeneous network environment. Along with a brief overview of the concepts, protocols, algorithms, and equipment involved in realizing VoIP, this book focuses on two areas: quality and performance issues in deploying VoIP over various network settings, and the new mechanisms and protocols in these emerging networks to assist the deployment of VoIP. VoIP: Wireless, P2P and New Enterprise Voice over IP: Discusses the basics of VoIP, VoIP codecs and VoIP Protocols including SIP and H.323. Details new technologies such as P2P technology, VoWiFi, WiMax, and 3G Networks. Explains the QoS issues arising from deploying VoIP using the new technologies. Solves the performance issues that arise when VoIP is deployed over different network technologies. This book is an invaluable resource for professional network engineers, designers, managers, researchers, decision makers and project managers overseeing VoIP implementations. Market analysts, consultants, and those studying advanced undergraduate and graduate courses on data, voice and multimedia communications will also find this book insightful.
Download or read book VoIP For Dummies written by Timothy V. Kelly and published by John Wiley & Sons. This book was released on 2011-05-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put your phone system on your computer network and see the savings See how to get started with VoIP, how it works, and why it saves you money VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office. Discover how to: Use VoIP for your business or home phone service Choose the best network type Set up VoIP on a wireless network Understand transports and services Demonstrate VoIP's advantages to management
Download or read book Deploying Cisco Voice Over IP Solutions written by Jonathan Davidson and published by Cisco Press. This book was released on 2002 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by Cisco "RM" CCIEs "TM, " Technical Marketing Engineers, and Systems Engineers who have real-life experience with Cisco "RM" VoIP networks, this guide includes coverage of Virtual Private Networks (VPNs), admission control, security, fax and modem traffic, and unified messaging. Learn from real-world scenarios.
Download or read book Switching to VoIP written by Theodore Wallingford and published by "O'Reilly Media, Inc.". This book was released on 2005 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: More and more businesses today have their receive phone service through Internet instead of local phone company lines. Many businesses are also using their internal local and wide-area network infrastructure to replace legacy enterprise telephone networks. This migration to a single network carrying voice and data is called convergence, and it's revolutionizing the world of telecommunications by slashing costs and empowering users. The technology of families driving this convergence is called VoIP, or Voice over IP. VoIP has advanced Internet-based telephony to a viable solution, piquing the interest of companies small and large. The primary reason for migrating to VoIP is cost, as it equalizes the costs of long distance calls, local calls, and e-mails to fractions of a penny per use. But the real enterprise turn-on is how VoIP empowersbusinesses to mold and customize telecom and datacom solutions using a single, cohesive networking platform. These business drivers are so compelling that legacy telephony is going the way of the dinosaur, yielding to Voice over IP as the dominant enterprise communications paradigm. Developed from real-world experience by a senior developer, O'Reilly's Switching to VoIP provides solutions for the most common VoIP migration challenges. So if you're a network professional who is migrating from a traditional telephony system to a modern, feature-rich network, this book is a must-have. You'lldiscover the strengths and weaknesses of circuit-switched and packet-switched networks, how VoIP systems impact network infrastructure, as well as solutions for common challenges involved with IP voice migrations. Among the challenges discussed and projects presented: building a softPBX configuring IP phones ensuring quality of service scalability standards-compliance topological considerations coordinating a complete system ?switchover? migrating applications like voicemail and directoryservices retro-interfacing to traditional telephony supporting mobile users security and survivability dealing with the challenges of NAT To help you grasp the core principles at work, Switching to VoIP uses a combination of strategy and hands-on how-to that introduce VoIP routers and media gateways, various makes of IP telephone equipment, legacy analog phones, IPTables and Linux firewalls, and the Asterisk open source PBX software by Digium.You'll learn how to build an IP-based or legacy-compatible phone system and voicemail system complete with e-mail integration while becoming familiar with VoIP protocols and devices. Switching to VoIP remains vendor-neutral and advocates standards, not brands. Some of the standards explored include: SIP H.323, SCCP, and IAX Voice codecs 802.3af Type of Service, IP precedence, DiffServ, and RSVP 802.1a/b/g WLAN If VoIP has your attention, like so many others, then Switching to VoIP will help you build your own system, install it, and begin making calls. It's the only thing left between you and a modern telecom network.
Download or read book IP Telephony written by Olivier Hersent and published by John Wiley & Sons. This book was released on 2011-06-13 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: All you need to know about deploying VoIP protocols in one comprehensive and highly practical reference - Now updated with coverage on SIP and the IMS infrastructure This book provides a comprehensive and practical overview of the technology behind Internet Telephony (IP), providing essential information to Network Engineers, Designers, and Managers who need to understand the protocols. Furthermore, the author explores the issues involved in the migration of existing telephony infrastructure to an IP - based real time communication service. Assuming a working knowledge of IP and networking, it addresses the technical aspects of real-time applications over IP. Drawing on his extensive research and practical development experience in VoIP from its earliest stages, the author provides an accessible reference to all the relevant standards and cutting-edge techniques in a single resource. Key Features: Updated with a chapter on SIP and the IMS infrastructure Covers ALL the major VoIP protocols – SIP, H323 and MGCP Includes a large section on practical deployment issues gleaned from the authors’ own experience Chapter on the rationale for IP telephony and description of the technical and business drivers for transitioning to all IP networks This book will be a valuable guide for professional network engineers, designers and managers, decision makers and project managers overseeing VoIP implementations, market analysts, and consultants. Advanced undergraduate and graduate students undertaking data/voice/multimedia communications courses will also find this book of interest. Olivier Hersent founded NetCentrex, a leading provider of VoIP infrastructure for service providers, then became CTO of Comverse after the acquisition of NetCentrex. He now manages Actility, provider of IMS based M2M and smartgrid infrastructure and applications.
Download or read book Scalable VoIP Mobility written by Joseph Epstein and published by Newnes. This book was released on 2009-07-30 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides practical advice on breaking down the implementation and deployment of voice mobility networks within the office, across the campus, and on the road. Offers a complete primer on enterprise-grade Wi-Fi networking for voice mobility at scale, whether as a single-mode or dual-mode network, including information on the newest 802.11n standard and how these standards directly impact voice mobility. Includes methods of integrating existing or new VoIP networks with 3G+, CDMA 2000, WCDMA, HSPA, and WiMAX cellular networks using fixed/mobile convergence (FMC). This book provides a comprehensive examination of IP-based voice mobility, covering every step in deploying multimodal voice mobility networks. Each segment of the entire voice mobility solution is described with an eye towards the inherent problems of high-scale mobility, from wired infrastructure to end device, across multiple networks and technologies. Voice mobility is introduced and defined at a basic level before the book examines the high-level components of a scalable voice mobility solution. Chapters focus on several types of transport networks in greater depth, including voice quality metrics and testing, high-density enterprise Wi-Fi voice networks, cellular networks, and high-level networking technologies. The security of VoIP networks is also considered. The book explores standalone VoIP networks and finally provides an investigation of the current and upcoming set of fixed/mobile convergence approaches. This book is an invaluable guide for anyone looking towards voice mobility as a solution to real-world business problems: IT managers and executives looking to understand the potential for converting offices to all-wireless; network designers and architects planning on rolling out a fully-mobile voice network; and administrators operating or troubleshooting voice mobility networks. Provides practical advice on breaking down the implementation and deployment of voice mobility networks within the office, across the campus, and on the road. Offers a complete primer on enterprise-grade Wi-Fi networking for voice mobility at scale, whether as a single-mode or dual-mode network, including information on the newest 802.11n standard and how these standards directly impact voice mobility. Includes methods of integrating existing or new VoIP networks with 3G+, CDMA 2000, WCDMA, HSPA, and WiMAX cellular networks using fixed/mobile convergence (FMC).
Download or read book Beyond VoIP Protocols written by Olivier Hersent and published by John Wiley & Sons. This book was released on 2005-08-05 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1999-2000, VoIP (Voice-over-IP) telephony was one of the most successful buzzwords of the telecom bubble era. However, in 2001-2003, VoIP faced a very tough reality check. Now, manufacturers and service providers are drawing on what they have learnt from past experience in order to prepare to participate in the next major challenge faced by the telecommunications industry. This book offers a comprehensive overview of the issues to solve in order to deploy global revenue-generating effective "multimedia" services. Drawing on extensive research and practical deployment experience in VoIP, the authors provide essential advice for those seeking to design and implement a post-bubble VoIP network. Beyond VoIP Protocols: Understanding Voice Technology and Networking Techniques for IP Telephony Introduces the basics of speech coding and voice quality Demonstrates how quality of service may be built into the network and deals with dimensioning aspects, e.g. multipoint communications and how to model call seizures. Explores the potential of multicast to turn an IP backbone into an optimized broadcast medium Includes amply illustrated, state-of-the-art practical advice for formulating a complete deployment strategy A companion volume to "IP Telephony: Deploying VoIP Protocols", this book takes the reader a stage deeper into how to prepare the network and exploit VoIP technology to its full potential.
Download or read book Packet Guide to Voice Over IP written by Bruce Hartpence and published by "O'Reilly Media, Inc.". This book was released on 2013 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A system administrator's guide to VoIP technologies"--Cover.
Download or read book IP Telephony written by Olivier Hersent and published by Addison-Wesley Professional. This book was released on 2000 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors bring together all the diverse information network professionals and developers need to build IP-based multimedia and voice networks, including coverage on key technologies, protocols, standards, security, access, and more.
Download or read book SIP written by Alan B. Johnston and published by Artech House. This book was released on 2004 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This newly revised edition of the ground-breaking Artech House bestseller, SIP: Understanding the Session Initiation Protocol gives you a thorough and up-to-date understanding of this revolutionary protocol for call signaling and IP Telephony. The second edition includes brand new discussions on the use of SIP for wireless multimedia communications. It explains how SIP is powerful "rendezvous" protocol that leverages mobility and presence to allow users to communicate using different devices, modes, and services anywhere they are connected to the Internet You learn why SIP has been chosen by the 3GPP (3rd Generation Partnership Program for wireless cell phones) as the core signaling, presence, and instant messaging protocol.
Download or read book Securing VoIP Networks written by Peter Thermos and published by Pearson Education. This book was released on 2007-08-01 with total page 606 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Securing VoIP Networks, two leading experts systematically review the security risks and vulnerabilities associated with VoIP networks and offer proven, detailed recommendations for securing them. Drawing on case studies from their own fieldwork, the authors address VoIP security from the perspective of real-world network implementers, managers, and security specialists. The authors identify key threats to VoIP networks, including eavesdropping, unauthorized access, denial of service, masquerading, and fraud; and review vulnerabilities in protocol design, network architecture, software, and system configuration that place networks at risk. They discuss the advantages and tradeoffs associated with protection mechanisms built into SIP, SRTP, and other VoIP protocols; and review key management solutions such as MIKEY and ZRTP. Next, they present a complete security framework for enterprise VoIP networks, and provide detailed architectural guidance for both service providers and enterprise users. 1 Introduction 2 VoIP Architectures and Protocols 3 Threats and Attacks 4 VoIP Vulnerabilites 5 Signaling Protection Mechanisms 6 Media Protection Mechanisms 7 Key Management Mechanisms 8 VoIP and Network Security Controls 9 A Security Framework for Enterprise VoIP Networks 10 Provider Architectures and Security 11 Enterprise Architectures and Security
Download or read book Call Centers For Dummies written by Real Bergevin and published by John Wiley & Sons. This book was released on 2010-05-11 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Download or read book Fax Modem and Text for IP Telephony written by David Hanes and published by Cisco Press. This book was released on 2008 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: IP Telephony has revolutionized many aspects of telecommunications and it continues to be deployed at a rapid pace. The benefits of transporting voice over an IP infrastructure include increased flexibility, better scalability, and a significant cost savings over traditional telephony networks. However, during the deployment of these VoIP solutions, other types of traditional telephony communications that can also realize these same benefits are often overlooked or ignored. Fax, Modem, and Text for IP Telephony is a comprehensive resource that confronts the need for information on transporting alternative, non-voice communications over the IP protocol. Beginning with the basic theory and operation of fax, modem, and text telephony, this book then educates you on all of the current transport options that are available. An extensive design guide then provides the pertinent advice and best practices for making the correct planning decisions and choosing the best transport option for your network. Fax, Modem, and Text for IP Telephony also includes meticulous configuration and troubleshooting guides. The configuration guides in this book include a number of sample configurations and tips to manage any fax, modem, or text deployment. The troubleshooting guides present the essential methodologies, debugs, and analysis tools for quickly resolving both the common and complex issues that may be encountered. This book is the perfect companion to other VoIP resources, and it is the only book that empowers you to successfully handle any fax, modem, or text implementation. David Hanes, CCIE® No. 3491, is currently a senior engineer specializing in training, network design assistance, and troubleshooting of fax technologies for the Customer Assurance Engineering (CAE) group at Cisco®. Since joining Cisco in 1997, David has worked as a TAC engineer for the WAN, WAN Switching, and Multiservice Voice teams, a team lead for the Multiservice Voice team, and an escalation engineer covering a variety of voice and fax technologies. David has troubleshot escalated issues in Cisco customer networks worldwide and remains a technical resource for other Cisco employees and customers. Gonzalo Salgueiro CCIE No. 4541, is a senior escalation engineer supporting voice, fax, and modem technologies for the Cisco TAC. Gonzalo has spent more than 11 years troubleshooting complex issues in large-scale VoIP networks as well as providing technical leadership for some of the most critical worldwide voice and fax deployments. Prior to joining the Escalation Team in 1999 Gonzalo had roles as a TAC engineer for both the Access/Dial and Multiservice Voice teams as well as a team lead for the Access/Dial team. Learn basic and advanced operational theory and practical implementation of fax, modem, and text communications Understand how to implement fax, modem, and text communications using protocols such as H.323, SIP, MGCP, and SCCP. Explore the functionality and advantages of T.38 fax relay, passthrough, modem relay, T.37 Store-and-Forward Fax, and text relay for IP network deployments Employ expert-recommended best practices and design solutions for deploying fax, modem, and text in an IP telephony environment Optimize your network with comprehensive fax, modem, and text configuration and design tips for use with IOS and non-IOS gateways Master the latest fax, modem, and text troubleshooting tools and techniques employed by Cisco engineers Category: Cisco Press--IP Communication Covers: Fax, Modem, and Text Telephony Technologies for Integrated IP Networks
Download or read book VoIP Voice and Fax Signal Processing written by Sivannarayana Nagireddi and published by John Wiley & Sons. This book was released on 2008-10-03 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete and systematic treatment of signal processing for VoIP voice and fax This book presents a consolidated view and basic approach to signal processing for VoIP voice and fax solutions. It provides readers with complete coverage of the topic, from how things work in voice and fax modules, to signal processing aspects, implementation, and testing. Beginning with an overview of VoIP infrastructure, interfaces, and signals, the book systematically covers: Voice compression Packet loss concealment techniques DTMF detection, generation, and rejection Wideband voice modules operation VoIP Voice-Network bit rate calculations VoIP voice testing Fax over IP and modem over IP Country deviations of PSTN mapped to VoIP VoIP on different processors and architectures Generic VAD-CNG for waveform codecs Echo cancellation Caller ID features in VoIP Packetization—RTP, RTCP, and jitter buffer Clock sources for VoIP applications Fax operation on PSTN, modulations, and fax messages Fax over IP payload formats and bit rate calculations Voice packets jitter with large data packets VoIP voice quality Over 100 questions and answers on voice and more than seventy questions and answers on fax are provided at the back of the book to reinforce the topics covered throughout the text. Additionally, several clarification, interpretation, and discussion sections are included in selected chapters to aide in readers' comprehension. VoIP Voice and Fax Signal Processing is an indispensable resource for professional electrical engineers, voice and fax solution developers, product and deployment support teams, quality assurance and test engineers, and computer engineers. It also serves as a valuable textbook for graduate-level students in electrical engineering and computer engineering courses.
Download or read book VoIP Hacks written by Ted Wallingford and published by "O'Reilly Media, Inc.". This book was released on 2006 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Voice over Internet Protocol is gaining a lot of attention these days. Both practical and fun, this text provides technology enthusiasts and voice professionals with dozens of hands-on projects for building a VoIP network, including a softPBX.
