Download or read book Vehicle and Operator Services Agency written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2010-03-11 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines the extent to which the Vehicle and Operator Services Agency (the Agency) is effective in targeting high risk vehicles and whether its approach to enforcement is appropriate for today's world. The Agency has successfully increased by over 25 per cent the number of dangerous vehicles and drivers that it removed from the roads in recent years. There is scope to do better by bringing the Agency's working practices up to date to reflect current road traffic patterns and the opportunities afforded by technology and working with others. More needs to be done to address the significant risk to road safety posed by foreign commercial vehicles. They appear to contribute little in the way of revenue and pose a particular challenge in terms of enforcing regulations. The Department for Transport and the Agency have not done enough to secure access to HM Revenue and Customs' Freight Targeting Database which would allow the Agency to target non-compliant vehicles and drivers as they enter the country and so prevent them from travelling on Britain's roads. The Agency needs to develop its targeting systems further so that they reflect better the known risks to road safety. Likewise the location of staff and checksites needs to reflect more closely current traffic patterns. The Department's new Heavy Goods Vehicle (HGV) compliance strategy is under development and provides an opportunity to make better use of data to analyse risk and to target resources more effectively.

Download or read book Electronic service delivery in the driver vehicle and operator agencies in Great Britain written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2008-01-16 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Driver and Vehicle Licensing Agency, the Driving Standards Agency and the Vehicle and Operator Services Agency provide services for 42 million drivers, the keepers of 36 million vehicles, 100,000 commercial vehicle operators and 19,000 authorised MoT businesses in Great Britain. The services include issuing driving licences and vehicle registration documents and conducting driving and Heavy Goods Vehicle and Public Service Vehicle roadworthiness tests. The Driver and Vehicle Licensing Agency is also responsible for collecting Vehicle Excise Duty, which raised £5 billion in 2006-07, working with a range of stakeholders, such as the police, to enforce collection of this Duty. The Agencies handled some 124 million customer transactions in 2006-07 for the range of services which could be made available electronically. This report examines six of the 15 services available electronically, in which the Agencies have invested at least £60 million to improve access and service delivery. The services accounted for 12.6 million electronic transactions in 2006-07: applications for provisional driving licence; booking of driving tests (both practical and theory); taking driving theory tests; upgrading from a provisional to full driving licence; buying car tax or making a Statutory Off-Road Notification; and changing commercial vehicle operators' records. The Agencies' investment of some £60 million in new technology to improve access and delivery of five of these services, and their further investment in the services for booking and taking the driving theory test, have made the services easier and quicker for customers to access and less burdensome to use. After taking account of the development cost, the services should also lead to savings of at least £33 million but to achieve these take-up must increase and some aspects of the services must improve.

Download or read book The Work of the Department for Transport s Agencies Driver and Vehicle Operator Group and the Highways Agency written by Great Britain: Parliament: House of Commons: Transport Committee and published by The Stationery Office. This book was released on 2006-07-27 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Driver and Vehicle Operator (DVO) Group is part of the Department for Transport and is made up of four agencies: the Driving Standards Agency, the Driver and Vehicle Licensing Agency (DVLA), the Vehicle Certification Agency (VCA) and the Vehicle and Operator Services Agency (VOSA). It was established in 2003 to promote closer collaboration between the agencies and to develop modernised co-ordinated services in order to deliver improved customer services and value for money. The Highways Agency is an executive agency of the Department for Transport and is responsible for operating, maintaining and improving the strategic road network in England. Issues considered in the Committee's report include how the agencies contribute to departmental objectives and policy, issues of accountability and transparency, agency funding and accounts, shared systems and co-ordination.

Download or read book The management of staff sickness absence in the Department for Transport and its agencies written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2007-06-08 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ministers have challenged all Departments to reduce their 2004 sickness rates by 30% by 2010. This report looks at the sickness levels in the Department of Transport and its seven executive agencies, which average 10.4 days sickness for each full-time employee (compared to a Civil Service average of 9.8 days). However the performance is varied. The central Department and four agencies have sickness levels at or below comparable organisations but three agencies have higher levels and the Driving Standards Agency and the Driver and Vehicle Licensing Agency have absence rates of 13.1 and 14 day respectively. If there is going to be a significant change there needs to be action at the corporate and individual business level. Corporately there needs to be: targets for each part of the Department, tailored to circumstances; quality standards for recording sickness with the provision of management information; a consistent framework for evaluating initiatives and sharing good practice. At a business level more could be done to ensure that line managers were aware of their responsibilities and improve intervention in long-term cases.

Download or read book Enforcement of Regulations on Commercial Vehicles written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2010 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Vehicle and Operator Services Agency (VOSA) has increased the number of dangerous commercial vehicles that it removes from the roads from 28,900 in 2007-08 to 36,500 in 2008-09, but the Agency could make better use of its resources and the effectiveness of its roadside checks is constrained. VOSA relies heavily on roadside checks to enforce regulations, carrying out around 252,000 checks in 2008-9. VOSA's approach is more effective in targeting vehicles which do not comply with roadworthiness regulations but most accidents are caused by driver performance and driver behaviour. The police are responsible for enforcing road traffic laws and dealing with breaches but the Agency could use roadside checks and operator visits to educate drivers and operators about road safety. It does not have a comprehensive education programme for operators or drivers. The effectiveness of VOSA's roadside checks is constrained. Some stopping sites are no longer at strategically important locations owing to changes in the road network over time. Sites can also be rendered inoperable by local roadworks or diversions. The Agency's delegated powers to stop vehicles are provided inconsistently across Britain. The Agency's ability to target risky commercial vehicles entering the UK is limited by a lack of access to ship manifest and other information held by Government and because VOSA cannot always inspect incoming vehicles at ports. Not all sanctions can be deployed effectively against foreign drivers and the Agency has no direct power to impose sanctions on foreign operators.

Download or read book Appropriation No 3 Act 2005 written by Great Britain and published by The Stationery Office. This book was released on 2005-07-27 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Royal assent, 20th July 2005. An Act to authorise the use of resources for the service of the year ending with 31st March 2006 and to apply certain sums out of the Consolidated Fund to the service of the year ending with 31st March 2006; to appropriate the supply authorised in this session of Parliament for the service of the year ending with 31st March 2006; to repeal certain Consolidated Fund and Appropriation Acts.

Download or read book Appropriation No 2 Act 2006 written by Great Britain and published by The Stationery Office. This book was released on 2006-07-27 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Royal assent, 19th July 2006. An Act to authorise the use of resources for the service of the year ending with 31st March 2007 and to apply certain sums out of the Consolidated Fund to the service of the year ending with 31st March 2007; to appropriate the supply authorised in this session of Parliament for the service of the year ending with 31st March 2007; to repeal certain Consolidated Fund and Appropriation Acts.

Download or read book Delivering Successful IT enabled Business Change written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2006-11-17 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a companion volume to the main NAO report (HCP 33-I, session 2006-07, ISBN 0102942323) and it contains details of 24 case studies which form the basis of the NAOs analysis of factors that contribute to successful delivery of IT-enabled programmes and projects which have achieved tangible benefits for citizens and taxpayers. Drawn from the public and private sectors in the UK and overseas, these case studies include: i) the Department for Work and Pensions Payment Modernisation Programme which cost £824 million and has transformed the payment of benefits and pensions through direct bank payments; ii) the Oyster electronic smartcard introduced by Transport for London in 2003 and a capital cost of £40 million; and iii) from the private sector, the UK trade associations chip and PIN programme at a cost of £1.1 billion.

Download or read book Reforming the law of taxi and private hire services written by Great Britain: Law Commission and published by The Stationery Office. This book was released on 2012-05-10 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This consultation paper presents the Law Commission's provisional proposals for reform of the legal framework relating to taxis and private hire vehicles. Taxis and private hire vehicles (PHVs) are an important part of local transport. They operate in highly regulated markets where safety and quality control are paramount. Licensing covers key areas such as the quality of services, the fitness of drivers, fare regulation and restrictions on the number of licenses issued. The current law on taxis and PHVs has been criticised for being complex and outdated. These proposals retain the important distinction between taxis - which can "ply for hire" on the street or a cab rank - and private hire vehicles which can only be pre-booked. But all vehicles would be subject to national minimum safety standards and, for private hire vehicles, these would replace more than 340 sets of local regulations. This will reduce the burden on business because, once appropriately licensed, a private hire firm could work freely across the country, without geographical restrictions. This would contribute to widening consumer choice and to making services cheaper and more competitive. The Commission also makes suggestions covering a wide range of issues, including improving provision for persons with disabilities, quantity restrictions and enforcement. [Law Commission website]

Download or read book Department for Transport annual report 2007 written by Great Britain: Department for Transport and published by The Stationery Office. This book was released on 2007-05-17 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dated May 2007

Download or read book Appropriation Act 2005 written by Great Britain and published by The Stationery Office. This book was released on 2005-03 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Royal assent, 17th March 2005

Download or read book HC 287 Government Motoring Agencies the User Perspective written by Great Britain: Parliament: House of Commons: Transport Committee and published by The Stationery Office. This book was released on 2014-10-07 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government's motoring agencies are undergoing reorganisation and are introducing digital services; both changes have potential to bring welcome improvements. The Government has a mixed approach to organisational change in the agencies with different emphasis on efficiency savings, restructuring, and private sector involvement across the agencies. It needs to do more to explain the future direction for all the motoring agencies and how it will create a more unified service. The agencies could do more to recognise and respond to the needs of business users. There are a number of specific areas that require action by the Government and its motoring agencies: the driver Certificate of Professional Competence may not be delivering all the benefits expected of it and the Government should negotiate changes at a European level; the agencies need to have effective assisted digital strategies in place to help those who cannot or are unwilling to use the internet to access services; the agencies need to work with the Government Digital Service and others to address the problem of misleading copycat websites; the DVLA needs to do more to explain how it is required to share personal data with private parking companies and the safeguards that are in place to protect such data; the DVLA needs to adjust it's fees to ensure costs are covered and do more to explain it's calculations; and data sharing needs to be effective, if revenue collection, action on safety and work by enforcement agencies are to be effective, and new services need to be planned with data sharing in mind

Download or read book The Transport Manager s and Operator s Handbook 2006 written by David Lowe and published by Kogan Page Publishers. This book was released on 2005-12 with total page 776 pages. Available in PDF, EPUB and Kindle. Book excerpt: the 36th edition of this bestseller for busy fleet operators is the definitive guide for anyone in the road transport industry. it presents all the legal requirements in a coherent format, as well as offering operational advice and solutions to some of the problems facing the industry. new to this edition is the examination of the new road transport directive which inhibits the working hours for lgv drivers and the launch of the new driver smart card. further legal updates include the eu driver training directive and the new road safety bill which will introduce tougher penalities and new powers to seize and dispose of uninsured vehicles.

Download or read book Increased Resources to Improve Public Services written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by The Stationery Office. This book was released on 2004 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: In July 2002, the Government announced a public expenditure increase of £61 billion over three years, to be targeted at improving key public services. The three largest recipients of the extra funding were the Department for Education and Skills, the Department of Health and the Department for Transport. Following on from a NAO report on this topic (HCP 234, session 2003-04; ISBN 0102927103) published in January 2004, the Committee's report examines how these departments are using their extra resources, focusing on three main issues: the complexity of the service deliver chain, how they can secure further improvements in service quality, and performance monitoring and benchmarking. Conclusions reached include that, complex delivery chains and financing mechanisms need to be simplified, and a direct link established between funding and specific targets for service improvements. As all three departments deliver services indirectly through a network of partners and contractors, they need to ensure delivery partners have sufficient capability and capacity to deliver services effectively. Departments should also share information on their plans to increase delivery capacity more widely among key suppliers.

Download or read book start your own skip hire business written by stephen parsons and published by Lulu.com. This book was released on 2013-10-30 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are starting a skip hire business you need to read this book it covers every single detail from start to finish written by someone who has actually started and runs a succesfull skip hire business

Download or read book Road Passenger Transport Management written by Tony Francis and published by Kogan Page Publishers. This book was released on 2020-09-10 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.

Download or read book Driver CPC written by Driving Standards Agency and published by The Stationery Office. This book was released on 2010-09-24 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: This official guide from the Driving Standards Agency is specifically designed to help bus and coach drivers prepare for their initial Certificate of Professional Competence (CPC). It focuses on the syllabus of two new modules: case studies (part two of the CPC test) and the practical demonstration test (part four of the CPC test). This new edition has been updated to include additional information on periodic training and ecosafe driving. This official guide has been prepared in close consultation with a working group of industry experts and experienced PCV trainers from GoSkills, First Group, Arriva and East London Bus Group, so it is up-to-date with current industry thinking.