Download or read book Understanding Everyday Incivility written by Shelley D. Lane and published by Rowman & Littlefield. This book was released on 2017-08-28 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
Download or read book Incivility written by Philip Smith and published by Cambridge University Press. This book was released on 2010-08-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.
Download or read book Communication in a Civil Society written by Shelley D. Lane and published by Taylor & Francis. This book was released on 2024-03-06 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication. The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility. Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses. Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com/9781032513263.
Download or read book The Cost of Bad Behavior written by Christine Pearson and published by Penguin. This book was released on 2009-07-09 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.
Download or read book Fear Critical Geopolitics and Everyday Life written by Susan J. Smith and published by Routledge. This book was released on 2016-04-22 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Fear' in the twenty-first century has greater currency in western societies than ever before. Through scares ranging from cot death, juvenile crime, internet porn, asylum seekers, dirty bombs and avian flu, we are bombarded with messages about emerging risks. This book takes stock of a range of issues of 'fear' and presents new theoretical arguments and research findings that cover topics as diverse as the war on terror, the immigration crisis, stranger danger, global disease epidemics and sectarian violence. This book charts the association of fear discourses with particular spaces, times, social identities and sets of geopolitical relations. It examines the ways in which fear may be manufactured and manipulated for political purposes, sometimes becoming a tool of repression, and relates fear to political, economic and social marginalization at different scales. Furthermore, it highlights the importance and sometimes unpredictability of everyday lived experiences of fear - the many ways in which people recognize, make sense of and manage fear; the extent of resistance to fear; the relation of fear and hope in everyday life; and the role of emotions in galvanizing political and social action and change.
Download or read book The Wrong of Rudeness written by Amy Olberding and published by Oxford University Press. This book was released on 2019-07-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a time of fractious politics, being rude can feel wickedly gratifying, while being polite can feel simple-minded or willfully naïve. Do manners and civility even matter now? Is it worthwhile to make the effort to be polite? When rudeness has become routine and commonplace, why bother? When so much of public and social life with others is painful and bitterly acrimonious, why should anyone be polite? As Amy Olberding argues, civility and ordinary politeness are linked both to big values, such as respect and consideration, and to the fundamentally social nature of human beings. Being polite is not just a nicety--it has deep meaning. Olberding explores the often overwhelming temptations to incivility and rudeness, and the ways that they must and can be resisted. Drawing on the wisdom of early Chinese philosophers who lived through great political turmoil but nonetheless avidly sought to "mind their manners," the book articulates a way of thinking about politeness that is distinctively social. We can feel profoundly alienated from others, and others can sometimes be truly terrible, yet, as the Confucian philosophers encourage us to see, because we are social, neglecting the social and political courtesies comes at perilous cost. The book considers not simply why civility and politeness are important, but how. It reveals how small insults can accumulate to damage social relations, how separating people into tribes undermines our better interests, and how even bodily and facial expressions can influence our lives with others. Many of us, in spite of our best efforts, are often tempted to be rude, and will find here tools for fighting that temptation.
Download or read book The Outrage Industry written by Jeffrey M. Berry and published by Oxford University Press. This book was released on 2014 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: A stimulating expose on how the roots of today's partisan rage lie in the "outrage industry" - deregulated, commodified media markets that will do anything for money and attention.
Download or read book Gender Race and Ethnicity in the Workplace written by Margaret Foegen Karsten and published by Bloomsbury Publishing USA. This book was released on 2016-03-28 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Insights from professionals in the fields of organizational development and diversity provide practical tools to help employees and managers—regardless of race or gender—collaborate in reaching their workplace potential. The contributions of more than 30 experts reframe the discussion on gender, race, and ethnicity in the U.S. workforce, examining the complex identity concerns facing workers who fall within minority groups and recommending practical solutions for dealing with workplace inequities. Through focused essays, experts explore new perspectives to persistent challenges and discuss progress made in addressing unequal treatment based on race and gender in the past eight years. This detailed reference explores every aspect of the issue, including mentoring, family leaves, pay inequity, multiracial and transgender identities, community involvement, and illegal harassment. The first part of the book identifies employment discrimination based on multiracial identity, appearance, and transgender status. The second section unveils the psychology behind harassment on the job; the third section provides strategies for overcoming traditional obstacles for the disenfranchised. The final section discusses updates on laws dealing with the Family and Medical Leave Act. The book closes with success stories of women of color in U.S. leadership roles as well as others achieving success in their professions outside of the country. Accompanying tables, charts, and graphs illustrate the field's most poignant research, such as the relationship between organizational effectiveness and diversity and the characteristics of those taking family and medical leave.
Download or read book Choosing Civility written by P. M. Forni and published by St. Martin's Press. This book was released on 2010-04-01 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review
Download or read book F You Very Much written by Danny Wallace and published by Penguin. This book was released on 2018-02-06 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Deliciously hilarious. If you care about people and enjoy a good laugh, I politely encourage you to read this book. Immediately." --Adam Grant, bestselling author of Originals From the brilliant comedic mind behind the hit movie Yes Man, a hilarious and pitch-perfect look at the rudeness that's all around us -- where it comes from, how it affects us, and what we can do about it You're not just imagining it: People are getting more and more rude - from cutting in line, gabbing on their phones and clipping their nails on public transportation, to hurling epithets on Twitter and in real life (including a certain President who does both). And the worst part is that it's contagious, leading reasonably courteous people to stoop to new lows in order to respond to the ever-coarsening encounters we face every day. In this engaging and illuminating new book, bestselling author and all-around curious guy Danny Wallace looks at the reasons behind the rudeness, and what we can do to stop it. His quest to stop the madness includes interviews with neuroscientists, psychologists, NASA scientists, politicians, and other experts. He joins a Radical Honesty group, talks to LA drivers about road rage, and confronts his own online troll in a pub--all to better understand the scourge that's turning normal people into bullies, tantruming toddlers, trolls, and other types of everyday monsters. Want to be part of the solution? Let Danny Wallace be your smart and funny guide.
Download or read book Political Incivility in the Parliamentary Electoral and Media Arena written by Annemarie S. Walter and published by Routledge. This book was released on 2021-02-25 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume affords conceptual and analytical convergence in the study of political incivility by bringing together theoretical and empirical work of scholars from various (sub)disciplines studying political incivility within European countries and the USA. It addresses the needs and challenges of comparative research, adding to a more generic theory on political incivility. Recent years have witnessed growing attention to issues of political incivility in the parliamentary, electoral and media arenas, with rudeness, hostility and vulgarity being highly prevalent in interactions between politicians, journalists and citizens. This book analyses what constitutes this political incivility, its occurrence, causes and effects in these various arenas, using several country-specific contexts, and presenting a cohesive edifice of knowledge on political incivility. This book will be of key interest to scholars and students of parliamentary studies, political behaviour, political communication and political psychology, as well as more broadly to political science, communication science, media studies, psychology, sociology and to (non-) governmental institutions and those that are concerned about the quality of democracy or public debate.
Download or read book Ascent of the A Word written by Geoffrey Nunberg and published by . This book was released on 2012-08-14 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: An attention-grabbing, thought-provoking exploration of the life of the word "asshole," by a renowned linguist and author
Download or read book Don t You Know Who I Am written by Ramani S. Durvasula Ph.D and published by Post Hill Press. This book was released on 2019-10-01 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Don’t You Know Who I Am?” has become the mantra of the famous and infamous, the entitled and the insecure. It’s the tagline of the modern narcissist. Health and wellness campaigns preach avoidance of unhealthy foods, sedentary lifestyles, tobacco, drugs, and alcohol, but rarely preach avoidance of unhealthy, difficult or toxic people. Yet the health benefits of removing toxic people from your life may have far greater benefits to both physical and psychological health. We need to learn to be better gatekeepers for our minds, bodies, and souls. Narcissism, entitlement, and incivility have become the new world order, and we are all in trouble. They are not only normalized but also increasingly incentivized. They are manifestations of pathological insecurity—insecurities that are experienced at both the individual and societal level. The paradox is that we value these patterns. We venerate them through social media, mainstream media, and consumerism, and they are endemic in political, corporate, academic, and media leaders. There are few lives untouched by narcissists. These relationships infect those who are in them with self-doubt, despair, confusion, anxiety, depression, and the chronic feeling of being “not enough,” all of which make it so difficult to step away and set boundaries. The illusion of hope and the fantasy of redemption can result in years of second chances, and despondency when change never comes. It’s time for a wake-up call. It’s time to stem the tide of narcissism, entitlement, and antagonism, and take our lives back.
Download or read book Love Your Enemies written by Arthur C. Brooks and published by HarperCollins. This book was released on 2019-03-12 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER To get ahead today, you have to be a jerk, right? Divisive politicians. Screaming heads on television. Angry campus activists. Twitter trolls. Today in America, there is an “outrage industrial complex” that prospers by setting American against American, creating a “culture of contempt”—the habit of seeing people who disagree with us not as merely incorrect, but as worthless and defective. Maybe, like more than nine out of ten Americans, you dislike it. But hey, either you play along, or you’ll be left behind, right? Wrong. In Love Your Enemies, social scientist and author of the #1 New York Times bestseller From Strength to Strength Arthur C. Brooks shows that abuse and outrage are not the right formula for lasting success. Brooks blends cutting-edge behavioral research, ancient wisdom, and a decade of experience leading one of America’s top policy think tanks in a work that offers a better way to lead based on bridging divides and mending relationships. Brooks’ prescriptions are unconventional. To bring America together, we shouldn’t try to agree more. There is no need for mushy moderation, because disagreement is the secret to excellence. Civility and tolerance shouldn’t be our goals, because they are hopelessly low standards. And our feelings toward our foes are irrelevant; what matters is how we choose to act. Love Your Enemies offers a clear strategy for victory for a new generation of leaders. It is a rallying cry for people hoping for a new era of American progress. Most of all, it is a roadmap to arrive at the happiness that comes when we choose to love one another, despite our differences.
Download or read book The Routledge Companion to Wellbeing at Work written by Cary Cooper and published by Taylor & Francis. This book was released on 2017-05-18 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over recent years, many companies have developed an awareness of the importance of an active, rather than passive, approach to wellbeing at work. Whilst the value of this approach is widely accepted, turning theory into effective practice is still a challenge for many companies. The Routledge Companion to Wellbeing at Work is a comprehensive reference volume addressing every aspect of the topic. Split into five parts, it explores different models of wellbeing; personal qualities contributing to wellbeing; job insecurity and organizational wellbeing; workplace supports for wellbeing; and initiatives to enhance wellbeing. The international team of contributors provide a solid foundation to research and practice, including contemporary topics such as architecture, coaching, and fitness in the workplace. Edited by two of the world’s leading scholars on the subject, this text is a valuable tool for researchers, students, and practitioners in HRM and organizational psychology.
Download or read book Listening written by Elizabeth S. Parks and published by Taylor & Francis. This book was released on 2024-08-22 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: A vital and comprehensive starting place for understanding the key concepts, this book explores 177 diverse types and styles of listening named in academic scholarship to date. This book is an encyclopaedic-style synthesis of existing literature related to listening styles and types. Through online academic resource curation and literature review synthesis, this key reference work offers a deep dive into the interdisciplinary foundations of listening. By providing a brief descriptive overview of each of the identified listening styles and types as well as the inclusion of key scholars related to them, this book challenges assumptions about “listening” as a singular communicative activity and offers students and scholars alike a place from which to draw key listening concepts. No other text has attempted to bring together previous listening scholarship in this expansive interdisciplinary way. This book promotes both the field of listening itself while also expanding opportunities for students of many disciplines to embed listening scholarship in their knowledge and practical application. The first of its kind, Listening: The Key Concepts is an expansive, state-of the-field exploration of listening scholarship that can be used as a guidebook for undergraduate and graduate students in Listening, Public Speaking, Interpersonal Communication, and Intercultural Communication courses as well as other related disciplines.
Download or read book The Emotional Organization written by Stephen Fineman and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This landmark collection is exclusively devoted to demonstrating/mapping (what is understood today about the power and structural effects of emotion and identity in organizations. Essays at the leading edge of research reveal the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace. Brings together an international group of cutting-edge researchers to write critically about emotion in different organizational and cultural settings Includes research on policy, change, management and professional practice Exposes the influence of workplace cultures, power and institutional expectations on emotion Reveals the darker and oppressive features of emotion management in organizations Applies recent critical organizational theory to emotion.
