Download or read book To what extent can BPM redesign heuristics be used to help software process improvement and what are factors for success written by Moritz Kammerer and published by diplom.de. This book was released on 2020-10-06 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business process redesign heuristics have been studied for years and are widely used for improving business processes in today's world of business process management. Many studies have been done on the effectiveness of redesign pratices and the success factors for the redesign of a business process. There is already very detailed knowledge in this field referring to process redesign within businesses. The goal of this paper is to gather knowledge if software processes can be improved by using business process redesign best practices.

Download or read book Business Process Management written by John Jeston and published by Routledge. This book was released on 2014-01-21 with total page 824 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership—BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis’ practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM. This thoroughly revised and updated new edition includes: • Enhanced pedagogy to help students learn and tutors use the book for their classes: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion points and self-test questions • New and revised case studies throughout • New chapters on questions that have become more crucial since the second edition’s publication: How should we start—top-down or bottom-up? Should we be customercentric? How does BPM link to today’s most pertinent management and technology issues? What are the critical success factors? • Due to popular demand, a new and expanded section on IT in BPM • A brand new companion website including slides and assignment answers!

Download or read book Business Process Change written by Paul Harmon and published by Elsevier. This book was released on 2010-07-28 with total page 593 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented.

Download or read book The BPM Maturity Model Towards a Framework for Assessing the Business Process Management Maturity of Organisations written by Tapio Hüffner and published by GRIN Verlag. This book was released on 2007 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diploma Thesis from the year 2004 in the subject Computer Science - Commercial Information Technology, grade: 1.0, University Karlsruhe (TH) (AIFB & Forschungszentrum Informatik (FZI)), 83 entries in the bibliography, language: English, abstract: Business Process Management (BPM) is a topic that is generating a level of interest in both academic and business circles. The issues and problems that are associated with implementing and gaining support for BPM within organisations are well known. BPM maturity, however, is something that organisations aspire to - but know little about. Research to date indicates that many organisations do not progress past very rudimentary levels of BPM maturity. This is likely due to BPM being seen as a complex and complicated issue. This research looks at what successful organisations see as being key to BPM and what organisations that are unsuccessful in BPM implementation consider being the issues that contributed to their failure. BPM is defined as a holistic management practice that includes the alignment of processes with the corporate strategy and especially with strategic and operational goals. Whilst the use of both methodologies and information technology, as supporting and enabling functions, is important for BPM, organisational and cultural change is identified as one of the critical success factors for BPM implementations. This research focuses on defining BPM maturity in a meaningful and measurable way. It addresses the complexity of BPM maturity be firstly defining what BPM maturity means and then developing a model that can be used to measure current levels of maturity. In addition, BPM-related benefits are identified, such as increased effectiveness, efficiency, or quality. Increased BPM maturity is characterised as being correlated with an increased probability of achieving these benefits. An increased maturity can lead to a decreased gap between objectives and a current situation. Objectives are also more likely to be

Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Download or read book Making Process Improvement Work written by Neil S. Potter and published by Addison-Wesley Professional. This book was released on 2002 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every development organization can benefit by paying attention to process improvement, yet all too many "process improvement initiatives" fail to deliver on their promises. In this concise book, two of the field's leading consultants present easy-to-apply techniques for achieving rapid and quantifiable benefits -- and then maintaining your momentum to deliver even greater value over time. Drawing on their experience with more than 3,000 developers and 100 organizations, Neil S. Potter and Mary E. Sakry show you exactly what works -- and what doesn't work. Next, they present a step-by-step guide to identifying your best opportunities for process improvement, deploying changes effectively, and tracking your progress. The book also includes a detailed example plan document designed to help you jumpstart your process improvement initiative. Making Process Improvement Work includes a foreword by noted software process expert Karl Wiegers. For all developers, project and IT managers, and clients seeking to maximize the effectiveness of the software development process and the value of the software it delivers.

Download or read book Combining Business Process Management and Enterprise Architecture for Better Business Outcomes written by Claus T. Jensen and published by IBM Redbooks. This book was released on 2011-03-31 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication explains how to combine business process management (BPM) and Enterprise Architecture (EA) for better business outcomes. This book provides a unique synergistic approach to BPM and EA, based on a firm understanding of the life cycles of the enterprise and the establishment of appropriate collaboration and governance processes. When carried out together, BPM provides the business context, understanding, and metrics, and EA provides the discipline to translate business vision and strategy into architectural change. Both are needed for sustainable continuous improvement. This book provides thought leadership and direction on the topic of BPM and EA synergies. Although technical in nature, it is not a typical IBM Redbooks publication. The book provides guidance and direction on how to collaborate effectively across tribal boundaries rather than technical details about IBM software products. The primary audience for this book is leaders and architects who need to understand how to effectively combine BPM and EA to drive, as a key differentiator, continuous improvement and transformational change with enterprise scope.

Download or read book Executive MBA in IT City of London College of Economics 12 months 100 online self paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 6786 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview An MBA in information technology (or a Master of Business Administration in Information Technology) is a degree that will prepare you to be a leader in the IT industry. Content - Managing Projects and IT - Information Systems and Information Technology - IT Manager's Handbook - Business Process Management - Human Resource Management - Principles of Marketing - The Leadership - Just What Does an IT Manager Do? - The Strategic Value of the IT Department - Developing an IT Strategy - Starting Your New Job - The First 100 Days etc. - Managing Operations - Cut-Over into Operations - Agile-Scrum Project Management - IT Portfolio Management - The IT Organization etc. - Introduction to Project Management - The Project Management and Information Technology Context - The Project Management Process Groups: A Case Study - Project Integration Management - Project Scope Management - Project Time Management - Project Cost Management - Project Quality Management - Project Human Resource Management - Project Communications Management - Project Risk Management - Project Procurement Management - Project Stakeholder Management - 50 Models for Strategic Thinking - English Vocabulary For Computers and Information Technology Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Download or read book Process Improvement and CMMI for Systems and Software written by Ron S. Kenett and published by CRC Press. This book was released on 2010-03-09 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: Process Improvement and CMMI for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and appr

Download or read book IT Consultant Diploma City of London College of Economics 12 months 100 online self paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 7727 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview This course deals with everything you need to know to become a successful IT Consultant. Content - Business Process Management - Human Resource Management - IT Manager's Handbook - Principles of Marketing - The Leadership - Information Systems and Information Technology - IT Project Management Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Download or read book Software process improvement written by Sami Zahran and published by . This book was released on 1998 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Business Process reengineering written by Dr. Z and published by . This book was released on 2008-10-01 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: The critical success factor for a business is the successful execution and management of its key business processes, and thus the need for business process management (BPM), which consists of tools, technologies, systems, standards, and methodologies for the capture, articulation, automation or orchestration, and optimization of business processes. Critical success factors help one to focus attention on major concerns and are always present for the organization to achieve a successful transformation. These success factors can be used in concert with strategic planning methodologies and have become an important area of study because more than half of the early reengineering projects failed to be completed or did not achieve bottom-line business results without the presence of these critical success factors. Business Process Reengineering is being used as a vehicle for re-aligning strategy, operations, and systems to deliver significantly increased financial results and customer satisfaction. It helps to find ways to do more with less, and provide a better product or service in a minimum amount of time, speed, quality, and cost. In one important way, though, reengineering differs from past incremental and analytic methods and allies itself with more suspect movements. In political terms, it more closely resembles a coup d'etat than a parliamentary democracy. Those applying the label "efficiency through reengineering" advocate the adoption of radical means to achieve corrective actions. This extremism offers seemingly instant relief from the pressure on corporate executives to show immediate improvements. It calls for discarding all existing institutions and reconstituting an organizationon the basis of completely fresh ideas; the new business model is expected to spring forth from the inspired insights of a new leadership team. This study has demonstrated that there are seven critical success factors that have emerged out of every successful business process reengineering transformation. They are the following factors: 1. Executive Level Support. 2. Strategic Alignment 3. Business Case for Change 4. Proven Methodology 5. Change Management 6. Line Ownership 7. Reengineering Team Composition These seven critical success factors are essential elements to the successful transformation process. Over time, many derivatives of radical, breakthrough improvements, and continuous improvements, have emerged that attempt to address the difficulties of implementing major change in corporations. It is difficult to find a single approach exactly matched to a particular company's needs, and the challenge is to know what method to use, and how to pull it off successfully so that positive business results are achieved.

Download or read book Agile Estimation Techniques and Innovative Approaches to Software Process Improvement written by Colomo-Palacios, Ricardo and published by IGI Global. This book was released on 2014-02-28 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applying methodologies of Software Process Improvement (SPI) is an effective way for businesses to remain competitive in the software industry. However, many organizations find implementing software process initiatives challenging. Agile Estimation Techniques and Innovative Approaches to Software Process Improvement reviews current SPI techniques and applications through discussions on current and future trends as well as the presentation of case studies on SPI implementation. Ideal for use by academics, students, and policy-makers, as well as industry professionals and managers, this publication provides a complete overview of current tools and methodologies regarding Software Process Improvement.

Download or read book Process Redesign written by Arthur R. Tenner and published by Prentice Hall. This book was released on 1997 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive in scope, this book integrates three major approaches to process redesign--benchmarking, continuous improvement, and reengineering--showing how to combine the three for maximum effectiveness. Numerous examples from different industries demonstrate concepts and techniques in action and illustrate common mistakes. Illustrated.

Download or read book Elements of Software Process Assessment Improvement written by Khaled El Emam and published by Wiley-IEEE Computer Society Press. This book was released on 1999-05-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elements of Software Process Assessment and Improvement reviews current assessment practices, experiences, and new research trends in software process improvement. The newly revised chapters are expanded from articles that appeared in SPN, The Software Process Newsletter of the IEEE Computer Society Technical Committee on Software Engineering (TCSE). This book describes in detail the process improvement cycle, including diagnosing an organization, establishing a business case, changing elements within a process, and evaluating the impact of these changes. These elements are divided into four parts providing a comprehensive view of the software process improvement field. The first part describes contemporary models that are used to evaluate an organization's processes and capabilities. The next covers the business case for assessment and improvement by providing ample evidence that demonstrates possible improvements as well as evidence of assessment reliability. Part three provides application guidance covering critical success factors including tools and techniques. The final portion covers important and exciting developments that enhance process improvement tools and the reader's understanding of organizational processes in practice. These four elements answer the needs of individuals involved in software process improvement as well as those involved in basic and applied research. Elements of Software Process Assessment and Improvement is an invaluable source of practical information for software process professionals.

Download or read book Process Improvement and CMMI for Systems and Software written by Ron S. Kenett and published by Auerbach Publications. This book was released on 2010-03-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Process Improvement and CMMI® for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and approaches for system and software measurement, testing, and improvements. The book represents the significant cumulative experience of the authors who were among the first to introduce quality management to the software development processes. It introduces CMMI® and various other software and systems process models. It also provides readers with an easy-to-follow methodology for evaluating the status of development and maintenance processes and for determining the return on investment for process improvements. The authors examine beta testing and various testing and usability programs. They highlight examples of useful metrics for monitoring process improvement projects and explain how to establish baselines against which to measure achieved improvements. Divided into four parts, this practical resource covers: Strategy and basics of quality and process improvement Assessment and measurement in systems and software Improvements and testing of systems and software Managing and reporting data The text concludes with a realistic case study that illustrates how the process improvement effort is structured and brings together the methods, tools, and techniques discussed. Spelling out how to lay out a reasoned plan for process improvement, this book supplies readers with concrete action plans for setting up process improvement initiatives that are effective, efficient, and sustainable.

Download or read book Business Process Change 2nd Edition written by Process Trends and published by . This book was released on 2010 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented.