Download or read book Service America written by Karl Albrecht and published by Grand Central Publishing. This book was released on 1990 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.
Download or read book Service America in the New Economy written by Karl Albrecht and published by McGraw-Hill Companies. This book was released on 2002 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this world of technological commerce customer loyalty is waning. This guide, using innovative techniques and methodologies combined with real-life examples, provides insight into strategies to confront the either do it bigger or do it better imperative and the truth of what service means.
Download or read book Ford in the Service of America written by Timothy J. O’Callaghan and published by McFarland. This book was released on 2009-09-14 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ford Motor Company's products during World Wars I and II: jeeps, Eagle Boats, B-24 Liberators, squad tents, the ultra precision gun director, tanks, and aircraft engines. Details of how Ford produced each product are included. During both wars, Ford used precision manufacturing methods and innovative designs and procedures, increasing quality while lowering production costs"--Provided by publisher.
Download or read book Vigilance written by Ray Kelly and published by Hachette Books. This book was released on 2015-09-08 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two-time New York City police commissioner Ray Kelly opens up about his remarkable life, taking us inside fifty years of law enforcement leadership, offering chilling stories of terrorist plots after 9/11, and sharing his candid insights into the challenges and controversies cops face today. The son of a milkman and a Macy's dressing room checker, Ray Kelly grew up on New York City's Upper West Side, a middle-class neighborhood where Irish and Puerto Rican kids played stickball and tussled in the streets. He entered the police academy and served as a marine in Vietnam, living and fighting by the values that would carry him through a half century of leadership-justice, decisiveness, integrity, courage, and loyalty. Kelly soared through the NYPD ranks in decades marked by poverty, drugs, civil unrest, and a murder rate that, at its peak, spiked to over two thousand per year. Kelly came to be known as a tough leader, a fixer who could go into a troubled precinct and clean it up. That reputation catapulted him into his first stint as commissioner, under Mayor David Dinkins, where Kelly oversaw the police response to the 1993 World Trade Center bombing and spearheaded programs that would help usher in the city's historic drop in crime. Eight years later, in the chaotic wake of the 9/11 attacks, newly elected mayor Michael Bloomberg tapped Kelly to be NYC's top cop once again. After a decade working with Interpol, serving as undersecretary of the Treasury for enforcement, overseeing U.S. Customs, and commanding an international police force in Haiti, Kelly understood that New York's security was synonymous with our national security. Believing that the city could not afford to rely solely on "the feds," he succeeded in transforming the NYPD from a traditional police department into a resource-rich counterterrorism-and-intelligence force. In this vital memoir, Kelly reveals the inside stories of his life in the hot seat of "the capital of the world"-from the terror plots that nearly brought a city to its knees to his dealings with politicians, including Presidents Bill Clinton, George W. Bush, and Barack Obama as well as Mayors Rudolph Giuliani, Bloomberg, and Bill DeBlasio. He addresses criticisms and controversies like the so-called stop-question-and-frisk program and the rebuilding of the World Trade Center and offers his insights into the challenges that have recently consumed our nation's police forces, even as the need for vigilance remains as acute as ever.
Download or read book To Protect and Serve written by Norm Stamper and published by Bold Type Books. This book was released on 2016-06-07 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The police in America belong to the people -- not the other way around. Yet millions of Americans experience their cops as racist, brutal, and trigger-happy: an overly aggressive, militarized enemy of the people. For their part, today's officers feel they are under siege -- misunderstood, unfairly criticized, and scapegoated for society's ills. Is there a fix? Former Seattle Police Chief Norm Stamper believes there is. Policing is in crisis. The last decade has witnessed a vast increase in police aggression, misconduct, and militarization, along with a corresponding reduction in transparency and accountability. It is not just noticeable in African American and other minority communities -- where there have been a series of high-profile tragedies -- but in towns and cities across the country. Racism -- from raw, individualized versions to insidious systemic examples -- appears to be on the rise in our police departments. Overall, our police officers have grown more and more alienated from the people they've been hired to serve. In To Protect and Serve, Stamper delivers a revolutionary new model for American law enforcement: the community-based police department. It calls for fundamental changes in the federal government's role in local policing as well as citizen participation in all aspects of police operations: policymaking, program development, crime fighting and service delivery, entry-level and ongoing education and training, oversight of police conduct, and -- especially relevant to today's challenges -- joint community-police crisis management. Nothing will ever change until the system itself is radically restructured, and here Stamper shows us how.
Download or read book To Serve the Living written by Suzanne E. Smith and published by Harvard University Press. This book was released on 2010-06-01 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: For African Americans, death was never simply the end of life, and funerals were not just places to mourn. In the "hush harbors" of the slave quarters, African Americans first used funerals to bury their dead and to plan a path to freedom. Similarly, throughout the long - and often violent - struggle for racial equality in the twentieth century, funeral directors aided the cause by honoring the dead while supporting the living. To Serve the Living offers a fascinating history of how African American funeral directors have been integral to the fight for freedom.
Download or read book Grateful American written by Gary Sinise and published by Thomas Nelson. This book was released on 2019-02-12 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the moving, entertaining, never-before-told story of how one man found his calling: to see that those who defend this country and its freedoms are never forgotten. As a kid in suburban Chicago, Gary Sinise was more interested in sports and rock 'n' roll than reading or schoolwork. But when he impulsively auditioned for a school production of West Side Story, he found his true purpose--or so it seemed. Within a few years, Gary and a handful of friends created what became one of the most exciting and important new theater companies in America. From its humble beginnings in a suburban Chicago church basement and eventual move into the city, the Steppenwolf Theatre Company launched a series of groundbreaking productions, igniting Gary's career along with those of John Malkovich, Joan Allen, Gary Cole, Laurie Metcalf, Jeff Perry, John Mahoney, and countless others. Television and film came calling soon after, and Gary starred in Of Mice and Men (which he also directed) and The Stand before taking the role that would change his life in unforeseeable ways: Lieutenant Dan in the Academy Award-winning Forrest Gump. The military community's embrace of the character of the disabled veteran was matched only by the depth of Gary's realization that America's defenders had not received all the honor, respect, and gratitude their sacrifices deserve. In the aftermath of the September 11 attacks, this became Gary's new calling. Grateful American, now a New York Times bestseller, documents Gary's dedication to working tirelessly on behalf of those who serve this country, sharing stories about how he has: Entertained more than a half million troops around the world playing bass guitar with his Lt. Dan Band Raised funds on behalf of veterans Founded the Gary Sinise Foundation with a mission to serve and honor America's defenders, veterans, first responders, their families, and those in need Grateful American is the moving, entertaining, profoundly gripping story of how one man found his life's work: to see that those who defend this country and its freedoms are never forgotten. Praise for Grateful American: "Gary Sinise writes as he lives, and as the artist and actor he has always been: with American authenticity, purpose, and a conviction that is inseparable from his nature." --Tom Hanks, actor and filmmaker "No entertainer alive today has visited and performed more for our troops at veterans hospitals and military bases all over the world than Gary Sinise. For years his foundation has built 'smart homes' for our troops that were severely wounded in combat. The book is called Grateful American, and I promise that after you read it you will be grateful for what Gary has accomplished and contributed to our country. He's truly one of a kind." --Clint Eastwood, actor, director, producer, and musician
Download or read book Inside a U S Embassy written by Shawn Dorman and published by Potomac Books, Inc.. This book was released on 2011 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside a U.S. Embassy is widely recognized as the essential guide to the Foreign Service. This all-new third edition takes readers to more than fifty U.S. missions around the world, introducing Foreign Service professionals and providing detailed descriptions of their jobs and firsthand accounts of diplomacy in action. In addition to profiles of diplomats and specialists around the world-from the ambassador to the consular officer, the public diplomacy officer to the security specialist-is a selection from more than twenty countries of day-in-the-life accounts, each describing an actual day on.
Download or read book Military Service and American Democracy written by William A. Taylor and published by Modern War Studies (Hardcover). This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chronicles the changing nature of American military service from World War II to the Iraq and Afghanistan Wars, including who serves and how. It argues that military service plays a vital role in American democracy, both abroad and at home.
Download or read book America s National Park System written by Lary M. Dilsaver and published by Rowman & Littlefield. This book was released on 2016-02-18 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in a fully updated edition, this invaluable reference work is a fundamental resource for scholars, students, conservationists, and citizens interested in America's national park system. The extensive collection of documents illustrates the system's creation, development, and management. The documents include laws that established and shaped the system; policy statements on park management; Park Service self-evaluations; and outside studies by a range of scientists, conservation organizations, private groups, and businesses. A new appendix includes summaries of pivotal court cases that have further interpreted the Park Service mission.
Download or read book Serving Citizens written by Juan Carlos Cortázar Velarde and published by Inter-American Development Bank. This book was released on 2014-09-19 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.
Download or read book Serving Our Country written by Brenda L. Moore and published by Rutgers University Press. This book was released on 2003 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Documents the life histories of Japanese American women who served in WWII.
Download or read book Forgotten Patriots written by Eric Grundset and published by . This book was released on 2008 with total page 880 pages. Available in PDF, EPUB and Kindle. Book excerpt: By offering a documented listing of names of African Americans and Native Americans who supported the cause of the American Revolution, we hope to inspire the interest of descendents in the efforts of their ancestors and in the work of the National Society of the Daughters of the American Revolution.
Download or read book Serve the People written by Karen L. Ishizuka and published by Verso Books. This book was released on 2016-03-01 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: The political ferment of the 1960s produced not only the Civil Rights Movement but others in its wake: women's liberation, gay rights, Chicano power, and the Asian American Movement. Here is a definitive history of the social and cultural movement that knit a hugely disparate and isolated set of communities into a political identity--and along the way created a racial group out of marginalized people who had been uncomfortably lumped together as Orientals. The Asian American Movement was an unabashedly radical social movement, sprung from campuses and city ghettoes and allied with Third World freedom struggles and the anti-Vietnam War movement, seen as a racist intervention in Asia. It also introduced to mainstream America a generation of now internationally famous artists, writers, and musicians, like novelist Maxine Hong Kingston. Karen Ishizuka's definitive history is based on years of research and more than 120 extensive interviews with movement leaders and participants. It's written in a vivid narrative style and illustrated with many striking images from guerrilla movement publications. Serve the People is a book that fills out the full story of the Long Sixties.
Download or read book Serving Their Country written by Paul C. Rosier and published by Harvard University Press. This book was released on 2009-11-30 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traces how Native Americans have defined, both domestically and internationally, democracy, citizenship, and patriotism, covering the activist struggle on reservations, during wartime, and in the courtroom to preserve the diverse culture of American Indians and assert an ethnic nationalism across the country.
Download or read book Sacred America Sacred World written by Stephen Dinan and published by Hampton Roads Publishing. This book was released on 2016-07-05 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Infused with visionary power, Sacred America, Sacred World is a manifesto for our country’s evolution that is both political and deeply spiritual. It offers profound hope that America can grow beyond our current challenges and manifest our noblest destiny, which the book shows is rooted in sacred principles that transcend left or right political views. Filled with practical ideas and innovative strategies honed from the author’s work with over 1000 luminaries via his company, The Shift Network, Sacred America, Sacred World rings with a can-do entrepreneurial spirit and explains how America can lead the world toward peace, sustainability, health, and prosperity. This vision of the future weaves the best of today’s emergent spirituality with seasoned political wisdom, demonstrating ways America can grow beyond its current stagnation and political gridlock to become a world leader in peace and progress. Published to coincide with the party conventions and presidential debates, this book will promote a return to the sacred principles cherished by America's forefathers in order to create a “transpartisan,” non-ideological, pragmatic approach to social reform. This uplifting discussion explores evolutions in political leadership, environmental concerns, and economic reformation. It is time to forge a bold new image of America’s future. Here is a road map for getting there.
Download or read book America s Peacemakers written by Bertram Levine and published by University of Missouri Press. This book was released on 2020-11-23 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: America's Peacemakers: The Community Relations Service and Civil Rights tells the behind-the-scenes story of a small federal agency that made a big difference in civil rights conflicts over the last half century. In this second edition of Resolving Racial Conflict: The Community Relations Service and Civil Rights, 1964–1989, Grande Lum continues Bertram Levine’s excellent scholarship, expanding the narrative to consider the history of the Community Relations Service (CRS) of the U.S. Department of Justice over the course of the last three decades. That the Trump administration has sought to eliminate CRS gives this book increased urgency and relevance. Covered in this expanded edition are the post–9/11 efforts of the CRS to prevent violence and hate crimes against those perceived as Middle Eastern. Also discussed are the cross-border Elián González custody dispute and the notable tragedies of Trayvon Martin and Michael Brown, both of which brought police interaction with communities of color back into the spotlight. The 2009 Matthew Shepard and James Byrd, Jr., Hate Crimes Prevention Act substantially altered CRS’s jurisdiction, which began to focus on gender, gender identity, religion, sexual orientation, and disability in addition to race, color, and national origin. Lum’s documentation of this expanded jurisdiction provides insight into the progression of civil rights. The ongoing story of the Community Relations Service is a crucial component of the national narrative on civil rights and conflict resolution. This new edition will be highly informative to all readers and useful to professionals and academics in the civil rights, dispute resolution, domestic and international peacemaking, and law enforcement-community relations fields.
