Download or read book The TQM Journal 23 written by Lars Witell and published by . This book was released on 2011 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: This e-book discusses and contributes to the further development of the theory of attractive quality, often referred to as the Kano model. The theory of attractive quality was introduced to the Western world through the 1984 paper entitled OC Attractive Quality and Must-Be QualityOCO by Professor Noriaki Kano and his colleagues (Kano et al., 1984). This e-book aims to encourage research on the theory of attractive quality to enter a new phase of development. It especially calls for empirical investigations into the use and application of the Kano model and theoretical development of the theory of attractive quality. This e-book spans a wide range of topics, from further extensions of the Kano methodology and new approaches to the classification of quality attributes, to lifecycles of quality attributes and the theory of attractive quality."
Download or read book TQM journal written by and published by . This book was released on 2008 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing Quality written by Barrie G. Dale and published by John Wiley & Sons. This book was released on 2016-06-21 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.
Download or read book Laboratory Management Information Systems Current Requirements and Future Perspectives written by Moumtzoglou, Anastasius and published by IGI Global. This book was released on 2014-07-31 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological advances have revolutionized the way we manage information in our daily workflow. The medical field has especially benefitted from these advancements, improving patient treatment, health data storage, and the management of laboratory samples and results. Laboratory Management Information Systems: Current Requirements and Future Perspectives responds to the issue of administering appropriate regulations in a medical laboratory environment in the era of telemedicine, electronic health records, and other e-health services. Exploring concepts such as the implementation of ISO 15189:2012 policies and the effects of e-health application, this book is an integral reference source for researchers, academicians, students of health care programs, health professionals, and laboratory personnel.
Download or read book European Perspectives on Innovation Management written by Rob Dekkers and published by Springer Nature. This book was released on 2023-12-30 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers European perspectives on innovation management, including new product and service development, due to the inherent variety of socio-economic perspectives and institutional settings in Europe. The numerous settings and differing perspectives explored in the chapters exemplify diversity, which ultimately leads to enhancing innovation. Understanding such unique approaches will enable companies, universities and other actors to more effectively create innovative products and services, and policy makers to effectively stimulate growth and innovation. The fragmented, distributed economies in Europe also put a strong focus on internationalisation, including innovation management, new product and service development, even within the internally open market of the European Economic Area. European Perspectives on Innovation Management will be of help to researchers, managers, entrepreneurs, practitioners and students working on innovation management and practices embedded in national and regional innovation systems, thus fostering a more innovative Europe.
Download or read book Dynamic Leadership Models for Global Business Enhancing Digitally Connected Environments written by Smith, Peter A. C. and published by IGI Global. This book was released on 2013-01-31 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: As global business systems are becoming ever more complex and they continue to grow and expand, it is increasingly more difficult to stand out as an effective and efficient leader. Dynamic Leadership Models for Global Business: Enhancing Digitally Connected Environments describes various models on how to become an outstanding leader in todays rapidly growing global business environments. This book seeks to provide positive instruction which illuminates a practical path to becoming a successful leader in such large and competitive markets. The approach is consistent with any existing leadership development program, or it may be undertaken as an individual initiative.
Download or read book The 2012 Pfeiffer Annual written by Elaine Biech and published by John Wiley & Sons. This book was released on 2011-10-07 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Leader in Resources for Training & HR Professionals for the Past Four Decades For 40 years, The Pfeiffer Annuals have helped consultants, experts, and academics in the field to stay informed and ahead of the curve. The 2012 Pfeiffer Consulting Annual is a toolkit of ideas, methods, techniques, and models that support your work as an internal or external organizational consultant. It addresses the broad range of topics that are of most interest to professionals in the field. The materials provide accessible means of interacting with a diverse variety of systems and processes—from collaborative workflows and executive coaching to strategic planning and organizational development. This Annual presents a "Learning in the Moment" theme. It addresses today's hectic world of immediate need and urgent access and includes information on teams and groups, leadership, communication, organizations, and problem solving. Experiential Learning Activities (ELAs) cover a broad range of consulting topics. The activities are presented as ready-to-use designs for working with groups: facilitator instructions and all necessary handouts are included. ELAs showcasing the theme cover storytelling, leadership, change management, and diversity. The Inventories, Questionnaires, and Surveys section contains tools to help respondents take an objective look at themselves or their organizations and determine how a particular theory applies to their situations. Don't miss the Cultural Readiness Scale for WEB 2.0 in this section. The articles section presents the current thinking about workplace communications, leadership, and individual development. Travis L. Russ, Jean Lamkin, Mohandas Nair, Linda Raudenbush, and Leonard Goodstein have contributed must-read articles. And while the article by Jennifer Labin is a part of the theme, the topic of engagement is a part of discussions in almost every organization. Year after year, the Consulting Annual has provided thousands of professionals with up-to-date information and tools to make organizations more effective. Delve into this volume and you will understand why it is the most reliable source for practical, professional, performance-boosting tools and fresh ideas. Discover more at www.pfeiffer.com
Download or read book Engageme written by Dr. John Vizzuso and published by AuthorHouse. This book was released on 2015-04-25 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: EngageME: Will Leaders Listen? is a revealing and powerful journey of discovery. Dr. Vizzuso shares twenty years of experiences, ideas, and lessons, which have the power to transform employees and organizations to build strong employee-leader relationships. It identifies organizational heroes, unethical leadership, and wayward friends to functionally explain employee engagement and the strategies necessary to succeed. The subtext of EngageME is that engagement is critical to both personal and professional lives. Organizations and employees will appreciate, understand, and relate to a new model of personal and professional engagement. Having articulated the problem, Dr. Vizzuso proceeds to offer specific advice, including concrete methodologies and practical recommendations to assess an organizations preparedness and correct its deficiencies. He illustrates, through real-life examples of events, how organizations succeeded or failed in their interaction with employees as well as the potential for such interactions to foster disengagement, thereby compromising patient experience and optimal institutional function and success. He proposes recommendations, including specific methodologies and metrics for initial and follow-up assessments, to restructure the very nature of organizations to improve access and communication between management and employees to promote and encourage employee engagement as well as to assess its impact on customers. He implores leadership to be proactive and accountable and to create an environment of trust and confidence amongst its workers, whereby they do not fear offering suggestions or even criticisms of the organization.
Download or read book Healthcare Administration Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2014-08-31 with total page 1621 pages. Available in PDF, EPUB and Kindle. Book excerpt: As information systems become ever more pervasive in an increasing number of fields and professions, workers in healthcare and medicine must take into consideration new advances in technologies and infrastructure that will better enable them to treat their patients and serve their communities. Healthcare Administration: Concepts, Methodologies, Tools, and Applications brings together recent research and case studies in the medical field to explore topics such as hospital management, delivery of patient care, and telemedicine, among others. With a focus on some of the most groundbreaking new developments as well as future trends and critical concerns, this three-volume reference source will be a significant tool for medical practitioners, hospital managers, IT administrators, and others actively engaged in the healthcare field.
Download or read book Achieving Competitive Advantage through Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2015-06-26 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.
Download or read book Cybersecurity in Morocco written by Yassine Maleh and published by Springer Nature. This book was released on 2022-11-08 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: This SpringerBrief contains eight chapters and presents an overview of the evolution of the Moroccan Cybersecurity Strategy. It also draws attention to the development of cybersecurity in Morocco and to ensure national security in the context of the current and developing information confrontation in the international community. However, it cannot promise to provide an in-depth examination. The issue of cybersecurity is simply too wide-ranging for our purposes. This acknowledgment is meant to encourage more detailed research into the broader topics covered in this brief to better inform current approaches to national cybersecurity performance evaluation. This SpringerBrief targets researchers interested in exploring and understanding Morocco and its efforts in implementing its national cybersecurity strategy. This brief is also a relevant reference for diplomats, executives, CISOs, cybersecurity professionals and engineers working in this related field.
Download or read book Managing Health Safety and Well Being written by Aditya Jain and published by Springer. This book was released on 2018-04-11 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: To achieve sustainable progress in workplace and societal functioning and development, it is essential to align perspectives for the management of health, safety and well-being. Employers are responsible for providing every individual with a working environment that is safe and does not harm their physical or mental health. However, the current state of the art indicates that approaches used to promote health, safety and well-being have not had the anticipated results. At the level of the enterprise it is widely understood and accepted by all stakeholders that employers share the responsibility of promoting and managing the health of their workers. Evidence indicates that most employers put in place procedures and measures to manage workers’ health and create healthy workplaces to meet legal requirements, as a response to requests by employees, as a need to improve company image/reputation, and to improve productivity. This highlights that in addition to legal requirements, the key drivers for companies also include the ethical and business case. While much has been written about role of legislation and the business case for promoting health, safety and well-being, not much is known about the ‘ethical case’ for promoting employment and working conditions. In this context, this book examines the potential of the link between responsible and sustainable workplace practices, human rights and worker health, safety and well-being and explores how complementary approaches can be used to promote employment and working conditions and sustainability at the organizational level. It offers a framework for aligning different approaches and perspectives to the promotion of workers’ health, safety and well-being and provides recommendations for introducing such an approach at the enterprise level.
Download or read book Teacher Training and Professional Development Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2018-05-04 with total page 2283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Regardless of the field or discipline, technology is rapidly advancing, and individuals are faced with the challenge of adapting to these new innovations. To remain up-to-date on the current practices, teachers and administrators alike must constantly stay informed of the latest advances in their fields. Teacher Training and Professional Development: Concepts, Methodologies, Tools, and Applications contains a compendium of the latest academic material on the methods, skills, and techniques that are essential to lifelong learning and professional advancement. Including innovative studies on teaching quality, pre-service teacher preparation, and faculty enrichment, this multi-volume book is an ideal source for academics, professionals, students, practitioners, and researchers.
Download or read book Automated Enterprise Systems for Maximizing Business Performance written by Papajorgji, Petraq and published by IGI Global. This book was released on 2015-09-25 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: The integration of recent technological advances into modern business processes has allowed for greater efficiency and productivity. However, while such improvements are immensely beneficial, the modeling and coordination of these activities offers a unique set of challenges that must be addressed. Automated Enterprise Systems for Maximizing Business Performance is a pivotal reference source for the latest scholarly research on the modeling and application of automated business systems. Featuring extensive coverage on a variety of topics relating to the design, implementation, and current developments of such systems, this book is an essential reference source for information system practitioners, business managers, and advanced-level students seeking the latest research on achievements in this field. This publication features timely, research-based chapters within the context of business systems including, but not limited to, enterprise security, mobile technology, and techniques for the development of system models.
Download or read book IT Governance and Information Security written by Yassine Maleh and published by CRC Press. This book was released on 2021-12-24 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information, innovation, and the race for performance. The multiplication of internal and external data and increased digital management, collaboration, and sharing platforms exposes organizations to ever-growing risks. Understanding the threats, assessing the risks, adapting the organization, selecting and implementing the appropriate controls, and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides, Standards, and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides, standards, and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way, this book clearly illustrates the issues, problems, and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics, including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book, the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive, thrive, and keep your data safe. It aspires to provide a relevant reference for executive managers, CISOs, cybersecurity professionals, engineers, and researchers interested in exploring and implementing efficient IT governance and information security strategies.
Download or read book Quality Management and Accounting in Service Industries written by Wojciech Sadkowski and published by Routledge. This book was released on 2022-05-17 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master’s and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.
Download or read book Sustainability Integration for Effective Project Management written by Silvius, Gilbert and published by IGI Global. This book was released on 2013-06-30 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although it remains one of the most significant challenges in recent years, companies are beginning to integrate the ideas of sustainability into organized projects such as marketing, corporate communications, and annual reports. In this case, sustainability remains an important influence on the initiation of project management. Sustainability Integration for Effective Project Management provides a comprehensive understanding of the most important issues, concepts, trends, methodologies, and good practices in sustainability to project management. The research and concepts discussed in this publication are developed by professionals and academics aiming to provide the latest knowledge related to sustainability principles for prospective professionals, academics, and researchers in this area of expertise.
