Download or read book Nuts written by Kevin Freiberg and published by Currency. This book was released on 1998-02-17 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.
Download or read book Southwest Passage written by Lamar Muse and published by . This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Southwest Airlines made its inaugural flight on June 18, 1971, experts predicted that the company wouldn't last more than ninety days. Some thirty-two years later, Southwest is the beleaguered airline Industry's only profitable major company-Money magazine has named Southwest Airlines' common stock the premier Investment of the last thirty years. Now Southwest's founding president and CEO (1970-78], Lamar Muse, offers a definitive account of the airline's scrappy beginning. The principles and practices that assured the company's success were, largely, Muse's own. Those same winning strategies continue to sustain the company through the market's ups and downs, In Southwest Passage, Muse delivers plain facts and informed opinions that replace convoluted outsider accounts of the company's history. For anyone wondering how the air Industry can renew itself, how Southwest achieved its dominance, or how business really works, this unique story has the answers.
Download or read book The Southwest Airlines Way written by Jody Hoffer Gittell and published by McGraw Hill Professional. This book was released on 2003-01-09 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times." --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to: Lead with credibility and caring Invest in frontline leaders Hire and train for relational competence Use conflicts to build relationships Make unions its partners, not its adversaries Build relationships with its suppliers
Download or read book Lead with LUV written by Kenneth H. Blanchard and published by FT Press. This book was released on 2011 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleen Barrett began her career as an executive secretary, yet Southwest Airlines' founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." --
Download or read book Lessons in Loyalty written by Lorraine Grubbs-West and published by CornerStone Leadership Inst. This book was released on 2005 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
Download or read book Nerves of Steel written by Captain Tammie Jo Shults and published by Thomas Nelson. This book was released on 2019-10-08 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nerves of Steel is the captivating true story of Tammie Jo Shults’s remarkable life—from growing up the daughter of a humble rancher, to breaking through gender barriers as one of the Navy’s first female F/A-18 Hornet pilots, to safely landing the severely crippled Southwest Airlines Flight 1380 and helping save the lives of 148 people. Tammie Jo Shults has spent her entire life loving the skies. Though the odds were against her, she became one of the few female fighter pilots in the Navy. In 1994, after serving her country honorably for eight years, Tammie Jo left the Navy and joined Southwest Airlines in the early 1990’s. On April 17, 2018, Tammie Jo was called to service once again. Twenty minutes into a routine domestic flight, Captain Shults was faced with the unthinkable—a catastrophic engine failure in the Boeing 737 caused an explosion that severed hydraulic and fuel lines, tearing away sections of the plane, puncturing a window, and taking a woman’s life. Captain Shults and her first officer, Darren Ellisor, struggled to stabilize the aircraft. Drawing deeply from her well of experience, Tammie Jo was able to wrestle the severely damaged 737 safely to the ground. Not originally scheduled for that flight, there is no doubt God had prepared her and placed her right where she needed to be that day.
Download or read book Do the Right Thing written by James F. Parker and published by Pearson Prentice Hall. This book was released on 2007-11-29 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 Principle of Sustainable Business Success Is Simpler Than You Think “Do the Right Thing is about how any company can stay true to its soul. Jim Parker’s deep and abiding belief in the power of people and culture in building a business of lasting worth is evident everywhere; so too is his humility and selflessness as a leader--his stories are not about his own achievements, which are many, but those of the people he led, one of the great success stories of our time.” --Sean Moriarty, CEO, Ticketmaster “Do the Right Thing offers insightful views into the culture, leadership, and decisions that build great companies the right way. A must read for my management team. THIS BOOK ROCKS.” --Kent Taylor, Founder and Chairman, Texas Roadhouse Restaurants “The book is a fun read filled with memorable stories that get at the heart of what it takes to lead in a way that simultaneously satisfies employees, customers, and shareholders. Jim Parker plays the role of eloquent detective and ferrets out the interweaving parts that distributed leadership, culture, values, and teamwork play as the underlying layers of a company’s success. This is a book about heroes at all levels and the environment needed to create those heroes. A must-read for today’s leaders.” --Professor Deborah Ancona, Seley Distinguished Professor of Management and Faculty Director of the MIT Leadership Center, Sloan School of Management “You’ll laugh and cry reading Jim’s book, and probably won’t be able to put it down. It will forever change the way you view the employees in your organization.” --Beverly K. Carmichael, Member, Board of Directors, Society for Human Resource Management People matter most. You know that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. No wonder so many fail–while others focused on doing the right thing remain profitable and growth oriented for decades. James F. Parker shows why “doing the right thing” isn’t just naïve “feel-goodism:” it’s the most powerful rule for business success. Parker’s stories won’t just convince you: They’ll move you. Naïve? No way. In this book, Southwest Airlines’ former CEO proves why doing what’s right is the #1 rule of business success. James F. Parker tells how after 9/11, Southwest made three pivotal decisions: no layoffs, no pay cuts, and no-hassle refunds for any customer wanting them. The result: Southwest remained profitable and its revenue passenger miles for 4Q01 held steady while the rest of its industry nearly collapsed...and Southwest’s market cap soon exceeded all its major competitors combined. These pivotal decisions grew naturally from Southwest’s culture of mutual respect and trust. Parker offers deeply personal insights into that culture, revealing how those same principles are used by other people and organizations, showing you that it’s really not that hard to Do The Right Thing! Why doing what’s right is the surest way to optimize and sustain value Putting people first...honestly, for real Finding great leaders at every level of the organization Hiring for attitude, training for skills Achieving unprecedented levels of teamwork (and fun!)
Download or read book Pacific Southwest Airlines written by Alan Renga and published by Arcadia Publishing. This book was released on 2010-10-25 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: With its low fares and friendly service, Pacific Southwest Airlines (PSA) was one of the most successful regional airlines in American history. Its distinctive orange, red, and white planes, complete with a beaming smile were immediately recognizable to those living on the West Coast. The airline was also known for employing beautiful and sociable flight attendants. Kenny Friedkin, the founder of PSA, started in 1949 with one leased DC-3 and expanded his fleet to serve millions of passengers each year. Although PSA is no longer in operation, its successful business model of low-priced, efficient service was copied by other airlines and today is considered the norm. In addition, former PSA employees still gather annually to relive the camaraderie they experienced as being a part of one of the most unique airlines of all time.
Download or read book Flying for Peanuts written by Marty Thompson and published by Five Star Publishing (MI). This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: By revealing hilarious tricks of the traveling trade, Flying for Peanuts is the definitive how-to guide for learning to survive the Southwest Airlines flying experience. Filled with inside information from a seasoned traveler, Flying for Peanuts offers an outrageous guide for surviving - and actually enjoying - every flight with Southwest Airlines.
Download or read book Right Away All at Once written by Greg Brenneman and published by Rosetta Books. This book was released on 2016-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert in business turnaround shares his inspiring approach to problem-solving: “A fascinating read” (Mitt Romney). Visionary leader Greg Brenneman believes that true business success and personal fulfillment are two sides of the same coin. The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life. Here, Brenneman takes what he’s learned from turning around or tuning up many businesses—including Continental Airlines and Burger King—and distills it into a simple, clear, five-step roadmap that anyone can follow. He teaches you how to: *prepare a succinct Go Forward plan *build a fortress balance sheet *grow your sales and profits *choose all-star servant leaders *empower your team For more than thirty years, Brenneman has seen these steps foster dramatic results in a variety of business environments. But he also came to realize that he could apply these same principles to improve his life and build a lasting moral legacy. He found he could make better decisions by carefully taking the most important facets of his life—faith, family, friendship, fitness, and finance—into consideration. Brenneman’s inspiring examples, from both his business and his life, demonstrate the astounding effects these steps can have when you apply them—right away and all at once.
Download or read book Airplane Reading written by Christopher Schaberg and published by John Hunt Publishing. This book was released on 2016-07-29 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Airplane Reading, Christopher Schaberg and Mark Yakich bring together a range of essays about air travel. Discerning and full of wonder, this prismatic collection features perspectives from a variety of writers, airline workers, and everyday travelers. At turns irreverent, philosophical, and earnest, each essay is a veritable journey in and of itself. And together, they illuminate the at once strange and ordinary world of flight. Contributors: Lisa Kay Adam • Sarah Allison • Jane Armstrong • Thomas Beller • Ian Bogost • Alicia Catt • Laura Cayouette • Kim Chinquee • Lucy Corin • Douglas R. Dechow • Nicoletta-Laura Dobrescu • Tony D’Souza • Jeani Elbaum • Pia Z. Ehrhardt • Roxane Gay • Thomas Gibbs • Aaron Gilbreath • Anne Gisleson • Anya Groner • Julian Hanna • Rebecca Renee Hess • Susan Hodara • Pam Houston • Harold Jaffe • Chelsey Johnson • Nina Katchadourian • Alethea Kehas • Greg Keeler • Alison Kinney • Anna Leahy • Allyson Goldin Loomis • Jason Harrington • Kevin Haworth • Randy Malamud • Dustin Michael • Ander Monson • Timothy Morton • Peter Olson • Christiana Z. Peppard • Amanda Pleva • Arthur Plotnik • Neal Pollack • Connie Porter • Stephen Rea • Hugo Reinert • Jack Saux • Roger Sedarat • Nicole Sheets • Stewart Sinclair • Hal Sirowitz • Jess Stoner • Anca L. Szilágyi • Priscila Uppal • Matthew Vollmer • Joanna Walsh • Tarn Wilson
Download or read book Poor Sailors Airline written by Gary Kissel and published by . This book was released on 2002 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete history of the innovative Californian airline that pioneered deep-discount-fare commercial passenger service, and served as a model for others to follow.
Download or read book Deliberate Success written by Eric Allenbaugh and published by Career PressInc. This book was released on 2002 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Masterfully presents proven success principles and powerful implementation tools that you can immediately apply to bring out the best of yourself, your team, and your organization.
Download or read book Colorful Aircraft written by Norbert Andrup and published by Schiffer Publishing. This book was released on 2010 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who has not been astonished at an airport when he sees a particularly eye-catching airplane with an extremely elaborate paint job? More and more often, airlines make use of special painting whether to celebrate an anniversary, advertise a certain product, or just to attract attention. In this book, the author uses superb, detailed color images to portray, for the first time, nearly all the special paintings of international airlines, along with background information on their history. Among others, the following airlines are presented: Lufthansa, Germanwings, Germania, LTU, British Airways, Virgin Atlantic, BMI, Ryanair, Air France, Alitalia, SAS, Finnair, KLM, Iberia, SAA, Cathay Pacific, All Nippon, JAL, Korean Air, Asiana, China Airlines, Singapore, Quantas, Air China, PIA, Qatar, Etihad, Emirates, El Al, Southwest, Northwest, Delta, United, American, America West, Braniff, US Air, Air Canada, Varig, TAM, Star Alliance.
Download or read book The Story of Southwest Airlines written by Laura K. Murray and published by Built for Success. This book was released on 2015-07-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A look at the origins, leaders, growth, and innovations of Southwest Airlines, the low-fare airline that was founded in Texas in 1967 and today carries more than 100 million passengers annually.
Download or read book Southwest Airlines written by Chris Lauer and published by Bloomsbury Publishing USA. This book was released on 2010-05-20 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the words of its own people, this intriguing book provides an in-depth look at the incredibly successful airline that changed the rules of the game with a no-frills business model and innovative corporate culture. Southwest Airlines turns in-depth interviews with the company's leaders, managers, employees, and passengers into a powerful case study of this highly successful, game-changing business. Ranging from the early days of the company to the present, the book covers the history of the airline and its founders, while also detailing the unique corporate culture that attracts employees and passengers alike. Throughout its history, Southwest has championed a culture that puts employees first, creating a productive workforce by hiring for "attitude before aptitude" (because skills can be taught) and allowing employees to be themselves at work. The founders' philosophies of "servant leadership" and a "fun-LUVing" attitude continue to attract employees and influence the company's daily work today. In detailing the airline's inner workings in the words of its own people, this book shows other companies how they can emulate Southwest's powerful business model and strategies, as well as its hiring practices and corporate culture.
Download or read book The Story of Purpose written by Joey Reiman and published by John Wiley & Sons. This book was released on 2012-12-17 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven methodology for building a purpose-powered organization Some ideas are bigger than others, and the Master Idea—your company's purpose—is the biggest. Whether addressing communication between leadership and associates, suppliers to manufacturers, sales force to customers, or brand to consumers, The Story of Purpose details a proven methodology for businesses, small to large, how to build a purpose-inspired organization to positively impact employees, customers, and the bottom line. It reveals the process for uncovering what makes a company distinctive and guides you to discover the fundamental force behind the organization that no competitor can replicate or replace. The Story of Purpose incorporates stories of purpose from Procter & Gamble, McDonald's, Newell Rubbermaid and many more purpose-driven companies. These stories come to life in a comprehensive book that promises to guide, inspire, and transform your organization Offers a blueprint for creating powerful internal and external messages for current and future customers, employees, and shareholders The Story of Purpose will leave you asking yourself "what gets me up in the morning?" instead of "what keeps me up at night?"
